Culligan Medallist Series Automatic Water Conditioner Owners Guide

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1 Culligan Medallist Series Automatic Water Conditioner Owners Guide

2 Thank You And Welcome To Your New World Of Better Living With Culligan Water. The Culligan Medallist Series 8 Water Softeners are tested and certified by WQA against NSF/ANSI Standard 44 for the effective reduction of hardness (calcium and magnisium) and barium/radium as verified and substantiated by test data. The Culligan Medallist Plus Series 30, 45 and 60 Water Softeners are tested and certified by WQA against NSF/ANSI Standard 44 for the effective reduction of hardness (calcium and magnesium) and barium/radium as verified and substantiated by test data. The Culligan Medallist Plus Series 30, 45 and 60 Water Softeners are tested and certified by WQA against NSF/ANSI Standard 61 for material requirements. For installations in Massachusetts, Massachusetts Plumbing Code 248 CMR shall be adhered to. Consult your licensed plumber for installation of this system. This system and its installation must comply with state and local regulations. The use of saddle valves are not permitted. Hardness sample kits are available through your local Culligan Dealer. If this is your first experience having soft, conditioned water in your home, you ll be amazed at the marvelous difference it makes. We promise that you ll never want to be without it again. Congratulations, too, on selecting one of the first family of water conditioners in the prestigious Culligan Medallist Series. With Culligan s many years of knowledge and experience in water treatment, you can be confident that the model you selected has been designed and engineered to provide years of service with a minimum of care and attention. Some localities have corrosive water. A water softener cannot correct this problem and so its printed warranty disclaims liability for corrosion of plumbing lines, fixtures or appliances. If you suspect corrosion, your Culligan Dealer has equipment to control the problem. SODIUM INFORMATION: Water softeners using sodium chloride for regeneration add sodium to the water. Persons who are on sodium restricted diets should consider the added sodium as part of their overall sodium intake. Attention Culligan Customer: ii The installation, service and maintenance of this equipment should be rendered by a qualified and trained service technician. Your local independently operated Culligan dealer employs trained service and maintenance personnel who are experienced in the installation, function and repair of Culligan equipment. This publication is written specifically for these individuals and is intended for their use. We encourage Culligan users to learn about Culligan products, but we believe that product knowledge is best obtained by consulting with your Culligan dealer. Untrained individuals who use this manual assume the risk of any resulting property damage or personal injury.

3 Performance Data Sheets are included in this manual for various Culligan Medallist Series Softener models. Refer to the Performance Data Sheet for your specific softener, as there are slight differences between the models. The softener warranty is located on page 49 of this Owner s Guide. Table of Contents Specifications Introduction Preparation Installation Programming Final Start-Up Salt, Supply, Usage and Service Care and Cleaning of your Water Conditioner Recommended Preventative Maintenance Sanitizing Procedure To Clean Out the Salt Storage Tank Error Codes Things to Check Before You Call for Service When and How to Bypass your Water Conditioner Culligan Medallist Series 8 Water Softener PDS Culligan Medallist Series 8 Water Softener with Soft-Minder Meter PDS Culligan Medallist Plus Series 30 Water Softener PDS Culligan Medallist Plus Series 30 Water Softener with Soft-Minder Meter PDS Culligan Medallist Plus Series 45 Water Softener PDS Culligan Medallist Plus Series 45 Water Softener with Soft-Minder Meter PDS Culligan Medallist Plus Series 60 Water Softener PDS Culligan Medallist Plus Series 60 Water Softener with Soft-Minder Meter PDS California Certificates Parts List Records and Data Warranty iii

4 Specifications Culligan Medallist Series Water Conditioners with Timeclock or Soft-Minder Meter Medallist Medallist Plus 8 Model 30 Model 45 Model 60 Model Control Valve Type 3/4 5-cycle Reinforced Thermoplastic 1 5-cycle Reinforced Thermoplastic 1 5-cycle Reinforced Thermoplastic 1 5-cycle Reinforced Thermoplastic Overall Conditioner Height 51 in., 1,295 mm 49 in., 1,245 mm 63 in., 1,600 mm 61 in., 1549 mm Media Tank Dimensions (Dia. x Ht.) 8 x 44 in. 203 x 1,118 mm 10 x 40 in. 254 x 1,016 mm 10 x 54 in. 254 x 1,372 mm 12 x 52 in. 305 x 1,321 mm Salt Storage Tank Dimensions (Dia. x Ht.) 18 x 43 in. 457 x 1,092 mm 18 x 43 in. 457 x 1,092 mm 18 x 43 in. 457 x 1,092 mm 18 x 43 in. 457 x 1,092 mm Exchange Media, Type & Qty Cullex Media, 0.7 ft 3 Cullex Media, 1.0 ft 3 Cullex Media, 1.5 ft 3 Cullex Media, 2.0 ft 3 Underbedding, Type & Quantity Cullsan Underbedding, 6 lb. Cullsan Underbedding, 15 lb. Cullsan Underbedding, 15 lb. Cullsan Underbedding, 16 lb. Exchange Salt 17,004 4 lb. 17,172 4 lb. 26,700 6 lb. 35,614 8 lb. Dosage Per Recharge 1 22,947 9 lb. 23,664 8 lb. 38, lb. 51, lb. 24, lb. 27, lb. 45, lb. 60, lb. Efficiency at Rated Salt Dosage lb. salt dosage lb. salt dosage lb. salt dosage 4451 gr./lb.@ 8.0 lb. salt dosage Freeboard to Media in. 13 in. 15 in. 16 in. Freeboard to Underbedding in. 35 in. 48 in. 46 in. Salt Storage Capacity 250 lb. or 375 lb. 250 lb. or 375 lb. 375 lb. 375 lb. Rated Service Press. Drop psi psi psi psi Total Hardness, Maximum 75 gpg 75 gpg 99 gpg 99 gpg Total Iron, Max. (dissolved) 5 ppm 5 ppm 5 ppm 5 ppm Hardness to Iron Ratio, Minimum 8 gpg to 1 ppm 140 mg/l to 1 mg/l 8 gpg to 1 ppm 140 mg/l to 1 mg/l 8 gpg to 1 ppm 140 mg/l to 1 mg/l 8 gpg to 1 ppm 140 mg/l to 1 mg/l Operating Pressure psi / kpa psi / kpa psi / kpa psi / kpa Operating Pressure (Canada) psi / kpa psi / kpa psi / kpa psi / kpa Operating Temperature F, 1-50 C F, 1-50 C F, 1-50 C F, 1-50 C Electrical Requirements 24V/60 Hz 24V/60 Hz 24V/60 Hz 24V/60 Hz Electrical Power Consumption, Min./Max. 3 Watts/35 Watts 3 Watts/35 Watts 3 Watts/35 Watts 3 Watts/35 Watts Drain Flow, Maximum gpm 1.7 gpm 1.6 gpm 2.6 gpm Recharge Time, Average 85 min. 64 min. 64 min. 52 min. Recharge Water Consumption 23.3 gal. 36 gal. 46 gal. 51 gal. 1 1 Capacities and corresponding salt dosages pertain to low hardness waters. Capacities given per recharge. 2 Measured from top of media to top of inlet fitting (backwashed and drained) for 8 tanks. Measured from top of media to top surface of tank threads for 10 and 12 tanks. 3 Measured from top of underbedding to top of inlet fitting for 8 tanks. Measured from top of media to top surface of tank threads for 10 and 12 tanks. 4 Backwash at 120 psi (830 kpa) 5 Efficiency rating only valid at stated salt dosage on softminder models and is efficiency rated according to NSF/ANSI Standard 44.

5 Read this Manual First Before you operate the Medallist Series Water Softening System, read this manual to become familiar with the device and its capabilities. Introduction Watch for Special Paragraphs Please read the special paragraphs in this manual. Examples are shown below. Safe Practices Throughout this manual there are paragraphs set off by special headings. Note: Check and comply with your state and local codes. You must follow these guidelines. For installations in Massachusetts, Massachusetts Plumbing Code 248 CMR shall be adhered to. Consult your licensed plumber for installation of this system. This system and its installation must comply with state and local regulations. The use of saddle valves are not permitted. Note: Note is used to emphasize installation, operation or maintenance information which is important, but does not present any hazard. Example: Note: The nipple must extend no more than 1 inch above the cover plate. Caution: Caution is used when failure to follow directions could result in damage to equipment or property. Example: Caution! Disassembly while under water pressure can result in flooding. Warning: Warning is used to indicate a hazard which could cause injury or death if ignored. Example: Warning! Electrical shock hazard! Unplug the unit before removing the cover or accessing any internal control parts. Serial Numbers The control valve serial number is located on the back of the timer case. The media tank serial number is located on the top surface of the tank. Note: Do not remove or destroy the serial number. It must be referenced on request for warranty repair or replacement. This publication is based on information available when approved for printing. Continuing design refinement could cause changes that may not be included in this publication. Products manufactured and marked by Culligan International Company (Culligan) and its affiliates are protected by patents issued or pending in the United States and other countries. Culligan reserves the right to change the specifications referred to in this literature at any time, without prior notice. Culligan, Aqua-Sensor, Tripl-Hull, Flo-Pak and Soft-Minder are trademarks of Culligan International Company or its affiliates. 2

6 Introduction (cont.) It s All So Easy, So Economical, So Efficient, So Enjoyable! Kind To Skin And Complexion Soft water will help prevent red, itchy or dry skin because there are no hardness impurities to cause soreness, no soap curd to coat the skin. Shaving is easier, smoother - either with blade or electric shaver. Bathing And Showering You ll use far less soap with conditioned water. Use your soap very sparingly - not as you did before soft water. Just a quick rinse removes all lather, leaving your skin pleasantly smooth and silky - because now it s free of sticky soap curd and film. Saves Washing Costs. Helps Control Environmental Pollution Soft water washes whiter and cleaner with less soap or detergent. Because the hardness impurities are removed, your soap can concentrate solely on washing. People usually find that they can reduce the amount of soap they use substantially. If you normally used a cup per wash load with hard water, try using only 1/3 cup depending on the size of your wash load and the degree of soil. Different amounts are required, but you can use less with softened water. An added bonus is the fact that your washable fabrics will last longer. Super Hair Conditioning Soft water is great for scalp and hair care. No insoluble deposits are formed. Hair is shinier, softer, more manageable. Reduce the amount of shampoo you have normally used. Dishes Are A Delight Washed by hand or in a dishwasher, glassware, dishes and silver wash cleaner, easier. Follow your dishwasher manufacturer s instructions. Soft water promotes sanitation because no greasy hard water film can form to collect or harbor bacteria. Easier Housekeeping, Gleaming Fixtures You ll be amazed at the marvelous difference. Just a swish of the cloth, and the bathtub or shower and fixtures are clean and sparkling. Imagine, no scouring! No hard water scum to cause rings, streaks, spots and stains. To keep their gleaming luster, simply wipe fixtures with a towel after use. Formica, tile, walls, floors, woodwork surfaces clean easier, stay clean longer. You ll save on cleaning aids and save on time. 3

7 Saves Water-Heating Energy, Helps Water-Using Appliances Soft water reduces the formation of rock-like hard water scale which encrusts water heaters, hot water pipes, shower heads, and water-using appliances. This scale can cause premature maintenance and failure. Elimination of hard water also provides substantial energy savings because scale acts as an insulator, wasting electricity or gas used to heat water. Introduction (cont.) Savings Galore A water conditioner is frequently referred to as the appliance that pays for itself. You ll find that your savings on soaps, detergents, cleaning aids, and personal care products will help your family s household budget. And if you place a price on your time, you ll be most happy with the time saved by your new family servant. Water For Lawns And Household Plants If possible, lawn sprinkling faucets should be supplied with hard water primarily because it is uneconomical to soften so much water. Household plants are much more sensitive than lawns with respect to the kind of water which is best. First, because they receive no rainfall and, second, there is little or no drainage of the soil. Preferably they should be watered with rainwater or water which is low in mineral content such as distilled or demineralized water. Softened water is not recommended for house plants because a build-up of sodium in the soil may interfere with efficient absorption of water by the plant root system. Additional information may be obtained from your independently operated Culligan dealer. Why Water Gets Hard And How It s Softened All of the fresh water in the world originally falls as rain, snow, or sleet. Surface water is drawn upward by the sun, forming clouds. Then, nearly pure and soft as it starts to fall, it begins to collect impurities as it passes through smog and dust-laden atmosphere. And as it seeps through soil and rocks it gathers hardness, rust, acid, unpleasant tastes and odors. Water hardness is caused primarily by limestone dissolved from the earth by rainwater. Because of this, in earlier times people who wanted soft water collected rainwater from roofs in rain barrels and cisterns before it picked up hardness from the earth. Some localities have corrosive water. A softener cannot correct this problem and so its printed warranty disclaims liability for corrosion of plumbing lines, fixtures or appliances. If you suspect corrosion, your Culligan Man has equipment to control the problem. 4

8 Introduction (cont.) Iron is a common water problem. The chemical/physical nature of iron found in natural water supplies is exhibited in four general types: 1. Dissolved Iron - Also called ferrous or clear water iron. This type of iron can be removed from the water by the same ion exchange principle that removes the hardness elements, calcium and magnesium. Dissolved iron is soluble in water and is detected by taking a sample of the water to be treated in a clear glass. The water in the glass is initially clear, but on standing exposed to the air, it may gradually turn cloudy or colored as it oxidizes. 2. Particulate Iron - Also called ferric or colloidal iron. This type of iron is an undissolved particle of iron. A softener will remove larger particles, but they may not be washed out in regeneration effectively and will eventually foul the ion exchange resin. A filtering treatment will be required to remove this type of iron. 3. Organic Bound Iron - This type of iron is strongly attached to an organic compound in the water. The ion exchange process alone cannot break this attachment and the softener will not remove this type of iron. 4. Bacterial Iron - This type of iron is protected inside a bacteria cell. Like the organic bound iron, it is not removed by a water softener. When using a softener to remove both hardness and dissolved iron it is important that it regenerates more frequently than ordinarily would be calculated for hardness removal alone. Although many factors and formulas have been used to determine this frequency, it is recommended that the softener be regenerated when it has reached 50-75% of the calculated hardness alone capacity. This will minimize the potential for bed fouling. (Iron removal claims have not been verified by the Water Quality Association or Underwriters Laboratories.) If you are operating a water softener on clear water iron, regular resin bed cleaning is needed to keep the bed from coating with iron. Even when operating a softener on water with less than the maximum of dissolved iron, regular cleanings should be performed. Clean every six months or more often if iron appears in your conditioned water supply. Use resin bed cleaning compounds carefully following the directions on the container. Caution! Do not use where the water is microbiologically unsafe or with water of unknown quality without adequate disinfection before or after the unit. 5

9 The Culligan Process Your Culligan water conditioner consists of three basic components, (A) the Control Valve, (B) the Mineral Tank, and (C) the Brine System. Introduction (cont.) A. The exclusive Culligan control valve automatically performs a variety of tasks that are necessary for the proper operation of your water conditioner. These tasks, commonly referred to as cycles or operating positions, are Service, Regeneration, and Brine Refill. 1. Service: While the control valve is in the Service cycle, hard water is directed down through the column of Cullex resin where hardness minerals are removed from the water. The softened water is then directed into your household plumbing lines. The ability of the Cullex resin to remove hardness minerals needs to be periodically replenished; this is referred to as Regeneration: While the control valve is in the Regeneration cycle, water is first directed up through the column of Cullex resin to flush accumulated sediment out of the resin and down the drain. Then, the regenerant brine solution is slowly drawn from the bottom of the salt storage tank of the Brine System and is directed down through the column of Cullex resin, restoring the ability of the resin to remove hardness minerals from your water supply. Once completed, the regeneration cycle is followed by Brine Refill: While the control valve is in the Brine Refill cycle, a predetermined amount of water is directed to the salt storage tank of the Brine System so that additional salt can be dissolved to provide the brine solution that will be needed for the next regeneration cycle. B. The Mineral Tank contains the Cullex resin column, Cullsan underbedding, and an outlet manifold. The number of gallons of hard water that can be softened by the Cullex resin column before it needs regeneration is called the capacity of the resin column, and depends upon the amount of hardness minerals in each gallon of water (expressed as grains per gallon) and upon the amount of regenerant brine solution (expressed as pounds of salt) passed through the resin column during regeneration. Your Culligan service person, taking into account the hardness of your water and the amount of softened water your household may reasonably expect to use each day, has carefully established how often the softener will regenerate and how much salt will be used for each regeneration. This will ensure that all of your soft water needs will be fulfilled without using an excessive amount of salt. C. The Brine System consists of a salt storage container and hydraulic Dubl-Safe valve. The salt storage container holds the salt that is used to make the regenerant brine solution. The hydraulic Dubl-Safe valve limits the amount of water that is returned to the salt storage tank during the brine refill cycle. Since a predetermined amount of salt is dissolved with each brine refill cycle, the salt must be periodically replenished in order to maintain efficient operation. Your Culligan service person will be able to tell you about how often salt must be added to the salt storage container. 6

10 Preparation Component Description The water conditioner is shipped from the factory in a minimum of three cartons. Remove all components from their cartons and inspect them before starting installation. Control Valve Assembly - Includes the 5-cycle regeneration control valve and the Accusoft Microprocessor. A small parts pack will contain additional installation hardware. An Owner s Guide is included. Media Tank - 8 and 10 media tanks are shipped filled with Cullex ion exchange resin, underbedding and outlet manifold. For 12 tanks, the Cullex ion exchange resin and underbedding are loaded at the installation site. Salt Storage Tank Assembly - Includes salt storage container with support plate and Dubl-Safe brine refill valve and chamber. Bypass Valve - Includes the Cul-Flo-Valv, interconnecting couplings, and the screws necessary for assembly (Bypass Valve included with Control for Medallist Plus). Tools and Materials The following tools and supplies will be needed, depending on installation method. All Installations Note: Check and comply with your state and local codes. You must follow these guidelines. For installation in Massachusetts, Massachusetts Plumbing Code 248 CMR shall be adhered to. Consult your licensed plumber for installation of this system. This system and its installation must comply with state and local regulations. The use of saddle valves are not permitted. Safety glasses Phillips screwdrivers, small and medium tip. Gauge assembly (PN or equivalent) Silicone lubricant (PN or equivalent) - Do Not Use Petroleum-Based Lubricants A bucket, preferably light-colored Towels Special Tools Torch, solder and flux for sweat copper connections Use only lead-free solder and flux for all sweat-solder connections, as required by state and federal codes. Threading tools, pipe wrenches and thread sealer for threaded connections. Saw, solvent and cement for plastic pipe connections. 7 Materials Brine line, 3/8 (PN or equivalent) for 8 and 10 tanks or 1/2 (PN or equivalent) for 12 tanks Drain line, 1/2 (PN , gray, semi-flexible; or PN , black, semi-rigid; or equivalent) Thread sealing tape Pressure reducing valve (if pressure exceeds 125 psi [860 kpa], PN or equivalent) Pipe and fittings suited to the type of installation Water softener salt (rock, solar or pellet salt formulated specifically for water softeners)

11 Application Water quality - Verify that raw water hardness and iron are within limits. Note the hardness for setting the salt dosage and recharge frequency. Pressure - If pressure exceeds 125 psi (860 kpa), install a pressure reducing valve (see materials checklist). On private water systems, make sure the minimum pressure (the pressure at which the pump starts) is greater than 20 psi (140 kpa). Adjust the pressure switch if necessary. Preparation (cont.) Caution! Do not use where the water is microbiologically unsafe or with water of unknown quality adequate disinfection before or after the unit. Caution! The use of a pressure reducing valve may limit the flow of water in the household. Temperature - Do not install the unit where it might freeze, or next to a water heater or furnace or in direct sunlight. Outdoor installation is not recommended, and voids the warranty. Use the Culligan Outdoor Medallist Series Softener for outdoor installations. The Culligan Outdoor Medallist Series Softener has been certified by Underwriter s Laboratories for outdoor installation. If installing in an outside location, you must take the steps necessary to assure the softener installation plumbing, wiring, etc. areas well protected from the elements (sunlight, rain, wind, heat, cold), contamination, vandalism, etc. as when installed indoors. Location Space requirements - Allow 6-12 inches (15-30 cm) behind the unit for plumbing and drain lines and 4 feet (1.3 meters) above for service access and filling the salt container. Floor surface - Choose an area with solid, level floor free of bumps or irregularities. Bumps, cracks, stones and other irregularities can cause the salt storage tank bottom to crack when filled with salt and water. Drain facilities - Choose a nearby drain that can handle the rated drain flow (floor drain, sink or stand pipe). Refer to the Drain Line Chart, Table 3 (page 16), for maximum drain line length. Note: Most codes require an anti-siphon device or air gap. Observe all local plumbing codes and drain restrictions. The system and installation must comply with all state and local laws and regulations. Electrical facilities - A 10-foot cord and wall mount plug-in transformer are provided. The customer should provide a receptacle, preferably one not controlled by a switch that can be turned off accidentally. Observe local electrical codes. Note: The softener works on 24 volt - 60 Hz electrical power only. Be sure to use the included transformer. Be sure the electrical outlet and transformer are in an inside location to protect from moisture. Properly ground to conform with all governing codes and ordinances. Note: P.N plug-in transformer is rated for indoor installations only. P.N plug-in transformer is rated for indoor/outdoor installations. 8

12 Installation Placement Refer to Figure 9 for system placement. Set the media tank on a solid, level surface near water, drain and electrical facilities. Place the outlet (black coupling) of the tank on the left. Set the brine system on a flat, smooth, solid surface as near the media tank as possible. Figure 9 Mount The Control Valve - 3/4 Control See figure 10 for a visual on mounting the control valve to the tank. As shipped from the factory the Culligan Medallist Series 3/4 control is equipped as a 8 unit. 1. Remove the two plastic caps from the tank couplings and lubricate the coupling O-rings with silicone lubricant. Note: Do not use a petroleum base lubricant, for this will cause swelling of the rubber parts. Note: The black molded tank adapter is marked with IN and OUT, corresponding to the inlet and outlet of the tank. Position the tank with the inlet coupling on the right and the outlet coupling on the left as you face the front of the tank. 2. The control valve is marked also with IN and OUT. Place the control onto the tank with the inlet and outlet of the control corresponding with the inlet and outlet of the tank. Press firmly onto the couplings. 9

13 3. Remove the two u-clamps and screws from the parts pack. Install the clamps on both sides of the control as indicated in Figure 10 and secure them with the screws. 4. Peel off the protective film off the circuit board label. 5. Attach the appropriate Culligan Medallist Series data plate that s included in the small parts pack onto the back of the control (over the holes used for the solenoid valve). Installation (cont.) Mount The Control Valve - 1 Control See Figure 11 for a visual on mounting the control valve to the tank. Assemble the o-rings, located in the parts pack, to the tank adapter. The valve adapter o-ring sits on the first step on the adapter. See Figure 12. Figure 10 Note: Do not push the top o-ring down to the flange surface on the adapter. Note: The larger of the two o-rings in the parts part goes between the adapter and the valve, do not stretch the smaller o-ring onto the top of the tank adapter. Lubricate only the top o-ring on the tank adapter, and the outlet manifold o-ring with silicone lubricant. Screw the adapter into the tank until the adapter bottoms out on the tank flange. Note: The adapter only needs to be tightened hand-tight to the tank flange. Align the manifold with the center opening in the valve, and press the valve onto the adapter firmly. Figure 11 Note: Make sure to push the valve straight down onto the manifold. If the valve is cocked, it may cause the o-ring to slip off the manifold. Assemble the tank clamp to the control, and tighten the clamp screw. Note: The clamp and valve will be able to rotate on the tank until pressure is applied. Do not try to rotate control valve if the clamp is tightened - you may cut the o-ring. Figure 12 10

14 Installation (cont.) Unit Backwash Flow Nozzle Throat Brine Refill Flow 8 #1, Black* Blue* Light Brown* 0.45 gpm Medallist 30 #2, Brown* Blue* Light Brown* 0.45 gpm Medallist 45 #2, 6 lbs - Blue Greater than 6 lbs - Beige Light Brown 0.45 gpm Medallist 60 #3, Green Beige Light Brown 0.8 gpm * Standard from factory. Refer to figure 13 for a visual on changing the eductor nozzle and the backwash flow control. Eductor Nozzle Replacement: Remove the three screws on the eductor cap and remove the cap. Remove the eductor assembly. Remove the eductor screen from the assembly Remove the blue nozzle and replace it with the beige nozzle. Make sure to put the o-ring on the beige nozzle. Reverse the procedure to reassemble. To prevent leaks, ensure that the gasket is in the proper position. Backwash Flow Control Replacement: Remove the drain clip and pull the drain elbow straight off. Remove the backwash flow control located behind the elbow. Figure 13 Note: The number on the flow control should face into the valve body. Reverse the procedure to reassemble. Plumbing Connections General Instructions Follow local plumbing & electrical codes. Failure to do so may result in your having to redo the installation at your expense. Take the time to make a clean, professional looking installation. Use flux and solder sparingly when making sweat connections, and avoid excessive use of pipe compound. When using galvanized pipe, clean out excess cutting oil and metal chips before assembly. Foreign objects, if allowed to enter the control valve, can cause operating problems. The main water supply line may then be reopened so that hard water will be available to the household throughout the remainder of the installation process. Set the Cul-Flo-Valve Bypass in the bypass position by screwing the stem all the way in against the body. 11 Caution! Close the inlet supply line and relieve system pressure before cutting into the plumbing! Flooding could result if not done!

15 Bypass Connections Shipped with each softener is a Culligan bypass valve, which is used to connect the softener to the plumbing system. The bypass allows the softener to be isolated from the water service line if service is necessary while still providing water to the home. The bypass valve can be directly plumbed into the system, or can be connected with the following optional sweat connection kits. Installation (cont.) 3/4 Medallist Control Medallist Plus PN Description PN Description P /4 Sweat Copper Adapter Kit Sweat Copper Adapter Kit P /4 Elbow Sweat Copper Adapter Kit /4 Sweat Copper Adapter Kit /4 Elbow Sweat Copper Adapter Kit For installations in Massachusetts, Massachusetts Plumbing Code 248 CMR shall be adhered to. Consult your licensed plumber for installation of this system. This system and it s installation must comply with state and local regulations. Caution! Close the inlet supply line and relieve system pressure before cutting into the plumbing! Flooding could result if not done! Caution! When making sweat connections, remove all plastic and rubber components which contact brass or copper. Damage to these components may result otherwise. Bypass Valve Installation - 3/4 Medallist Time Clock Units Only The bypass valve connects directly to the backplate of the valve with a pair of couplings and screws (Figure 14). To facilitate this connection, remove the plate by pulling up on the u-clip on the back of the valve, and removing the two mounting screws. Lubricate all o-rings with silicone lubricant. Bypass Valve Installation - 3/4 Medallist Soft-Minder Meter Only The Soft-Minder meter is placed between the bypass valve and the control in place of the couplings shipped with the Cul-Flo-Valv (Figure 15). Make sure the meter is on the outlet port of the control and that it is installed with the arrow pointing in the direction of water flow. Four elongated bolts are packaged with the meter to hold the bypass valve to the back plate of the control. Lubricate all o-rings with silicone lubricant. Caution! When reinstalling back plate to control valve, make sure the u-clip fully engages the two bottom holes of the bracket. Secure bracket from the top with the two mounting screws provided. Figure 14 Figure 15 12

16 Installation (cont.) Bypass Valve Installation - 1 Medallist Plus Units The bypass valve connects directly to the control valve with a pair of couplings and two assembly pins (Figure 16). Lubricate all o-rings on the couplings with silicone lubricant. On Soft-Minder meter controls, the meter replaces the coupling on the outlet side of the control. The meter body fits in the same space as the coupling between the control valve and the bypass. Make sure that the arrow on the flow meter is pointing in the direction of flow (Figure 16). Assembly Pin Coupling Coupling or Meter Body Bypass Figure 16 Brine Connection Assembly Pin Note: If the ground from the electrical panel or breaker box to the water meter or underground copper pipe is tied to the copper water lines and these lines are cut during installation of the bypass valve, an approved grounding strap must be used between the two lines that have been cut in order to maintain continuity. The length of the grounding strap will depend upon the number of units being installed. In all cases where metal pipe was originally used and is later interrupted by the bypass valve to maintain proper metallic pipe bonding, an approved ground clamp c/w not less than #6 copper conductor must be used for continuity. Check your local electrical code for the correct clamp and cable size. To bypass, turn the blue knob clockwise (see directional arrow on end of knob) until the knob stops as shown. DO NOT OVERTIGHTEN! (Figure 17a). To return to service, turn the blue knob counter-clockwise (see directional arrow on the end of knob) until the knob stops as shown. DO NOT OVERTIGHTEN! (Figure 17b) Drain Line Connection Refer to page 16 for drain line length and height limitations. Remove 1/2 pipe clamp from the small parts pack included with the control. Route a length of 1/2 drain line from the drain elbow to the drain. Fasten the drain line to the elbow with the clamp. Secure the drain line to prevent its movement during regeneration. When discharging into a sink, Figure 17a About 1-1/4 13 Figure 17b A screwdriver shank may be used in the slot as a lever for extra turning force if needed.

17 or open floor drain, a loop in the end of the tube will keep it filled with water and will reduce splashing at the beginning of each regeneration. Installation (cont.) Note: Waste connections or drain outlets shall be designed and constructed to provide for connection to the sanitary waste system through an air gap of 2 pipe diameters or 1 inch, whichever is larger. Note: Observe all plumbing codes. Most codes require an anti-siphon device or air gap at the discharge point. The system and installation must comply with state and local laws and regulations. Connect the Brine Line Refer to Figures 18 & 19. Measure a length of brine line sufficient to reach from the brine tank to the brine fitting, with no sharp bends. For easier access to the float it is recommended to add an extra four feet (1.3 meters) of length to the brine line. Cut both ends of the brine line squarely and cleanly. Remove the brine valve from the brine tank and then remove the white nut and insert from the float rod. Return float rod to its original position. Slip the white nut over one end of the tubing and press the plastic insert into the end of the tubing (Figure 19). Connect to the brine valve and tighten nut. Remove white nut and the plastic insert from the small parts pack. Slip the white nut over one end of the tubing and press the plastic insert into the end of the tubing (Figure 19). Connect to the brine connection on the valve and tighten nut (Figure 18). Figure 18 Figure 19 14

18 Installation (cont.) Soft-Minder Meter Connection To connect the meter leads refer to Figure 20 and proceed as follows: Lift up the timer case from the back plate. Remove the small plastic plug from the backplate. Slip the meter harness through the hole and toward the circuit board. Connect the harness to the circuit board. The Soft-Minder meter terminal is labeled FLOWMETER. Pull any excess cable wire back out of the enclosure, and route the wiring inside the enclosure to avoid any interference with moving parts. Locate the strain relief bushing in the parts pack. Place it on the cable at the point of entry to the rear of the timer plate and push it into the hole. Figure 20 Note: The wire connectors must be connected to the circuit board properly. The wires must exit the plug-in connector opposite of the raised white base of the circuit board connector. Failure to properly connect any of the connectors will result in a malfunction of the circuit board operation. Electrical Connections The power cord needs to be connected to the plug-in transformer, wire orientation is not critical. Figure 21 shows the cord attachment to the transformer. Connect wire harness to 24 VAC terminals on transformer. Note: Observe all state and local electrical codes. Note: The plug-in transformer is rated for indoor installations only. 15

19 Table 3 - Maximum Allowable Drain Line Length Operating Pressure 30 psi (210 kpa) 40 psi (279 kpa) 50 psi (349 kpa) 60 psi (419 kpa) 80 psi (559 kpa) 100 psi (699 kpa) Height of Discharge Above Floor Level Operating 0 ft (0 m) 2 ft (0.6 m) 4 ft (1.2 m) 6 ft (1.8 m) 8 ft (2.4 m) 10 ft (3 m) 60 ft (18 m) 50 ft (15 m) 30 ft (9 m) 15 ft (5 m) Not allowable Not allowable 100 ft (30 m) 90 ft (27 m) 70 ft (21 m) 50 ft (15 m) 30 ft (9 m) 12 ft (4 m) 145 ft (41 m) 115 ft (35 m) 80 ft (24 m) 80 ft (24 m) 60 ft (18 m) 40 ft (12 m) Normal installation 100 ft (30 m) 100 ft (30 m) 85 ft (26 m) 60 ft (18 m) Should not require more than 140 ft (43 m) 120 ft (37 m) 100 ft (30 m) of drain line 150 ft (46 m) Installation (cont.) The microprocessor can be set in two distinct operation modes, Soft-Minder meter or Timeclock. As shipped from the factory, the control is set for 8 Timeclock operation. Soft-Minder Operation The Soft-Minder meter utilizes a turbine impeller to accurately monitor the customers water usage. After a predetermined amount of water has passed through the system, the microprocessor will signal a regeneration. The REG enunciator will light at this point. The unit will perform a standard regeneration cycle at the preset time, unless the programming option dip 2 is changed from DEL to Id. When programming option dip 2 is changed from DEL to Id, a regeneration will begin immediately. The programming of the Soft-Minder provides several settable variables, the Time-of-Day, Time-of- Regeneration, Salt Dosage, Backwash Time, Brine/Rinse Time, Gallons to Signal and Timeclock Backup, if active. Refer to the programming section for further information on programming the microprocessor. Time Clock Operation When the microprocessor is set-up as a time clock unit, the Culligan Medallist Series control will regenerate at fixed intervals. The regeneration interval can be set anywhere from 1 to 99 days. The programming for the time clock models is limited to Time-of-Day, Time-of-Regeneration, Salt dosage, Backwash Time, Brine/Rinse Time, and the Regeneration Interval. Refer to the programming section for further information on programming the microprocessor. 16

20 Programming The timer uses four buttons: Button Set-up / Enter Key (Status) Regeneration Key (REGEN) Toggle Down Key ( - ) Toggle Up Key ( + ) Description Advance timer through display options Initiate a regeneration Decrease the setting Increase the setting Time of Day This setting is used to program the current time of day. When in this step the display will first show tod for two seconds. After tod is displayed, 12:00 PM will display (or the current set time if already programmed) and the minutes will flash. The minutes are adjusted with the + or - key until the correct value is displayed. Press the Regen key to flash the hours. Adjust with the + or - key until the correct time is displayed. Pressing the Status key will move to the next programming step. Pressing Regen will move back to the minutes adjust. Time of Regeneration This setting is used to program the time at which a regeneration is to occur in the delay mode, or in immediate mode with time clock backup on. The display will first show tor for two seconds. After tor is shown the display will then show the default of 2:00 AM (or the current programmed time of regeneration if already set). The time can be adjusted in 30 minute increments by pressing the + or - keys. Pressing the Status key will save the setting and move to the next programming step. 17

21 Inside Regeneration Text Interval (Time Clock Mode) This setting is used to set the days between regeneration in time clock mode. The display will show REG icon and day for two seconds and then display the numbers to change. Adjust the value with the + or - keys. Programming (cont.) Pressing the Status key will save the setting and move to the next programming step. Regeneration Interval (Time Clock Back-up) This setting is used to set the days between regeneration when time clock back-up is activated in a meter mode. It is activated in meter mode if the time clock backup DIP switch #4 is set to on. The display will show the REG icon and tcb for two seconds and then the number of days. Adjust the value with the + or - keys. Pressing the Status key will save the setting and move to the next programming step. Salt Dosage This settings used to set the salt dosage. The display will first show SLtP (SLtG for metric according to DIP switch #5 setting) for two seconds and then display the default (or previously programmed value). Adjust the salt dosage with the + or - keys. Pressing the STATUS key will save the setting and move to the next programming step. Backwash Time This setting is used to program the cycle 1 time that is usually backwash. The time of the cycle is kept in minutes. The display will show buu in the display for two seconds and then the cycle time in the right most digits. Adjust the value with the + or - keys. Pressing the Status key will save the setting and move to the next programming step. 18

22 Programming (cont.) Brine Draw / Slow Rinse Time This setting is used to set the time in minutes for cycle 2. This cycle is usually brine draw / slow rinse for softeners and a settling time for filters. The display will show br in the left most digits and the cycle time in the right most digits. Adjust the value with the + or - keys. Pressing the Status key will save the setting and move to the next programming step. Batch Set Point This setting is used to set the trip point for regeneration when in flow meter operation. It will only appear if a flow meter is connected. The programmed setting displays the actual set point to trigger regeneration. The display will show the REG icon and CAPG (or CAPL for metric) for two seconds and then display the REG and the setting numbers to adjust. Adjust the value with the + or - keys. Pressing the Status key will save the setting and move to the next programming step. Blank Display After the last programming menu is displayed (menu will vary depending on mode of operation), pressing status will move to a blank display screen. From the blank display, pressing the + key from the blank display will enter the diagnostics menu. From the blank display, pressing the - key will enter the statistics menu. From the blank display, pressing the Status key will exit programming mode and return to the service mode time display. Pressing and holding the REGEN key while in the blank display will put the control into Auto Test Mode (must be in service position to start). 19

23 The service mode allows one to view the instantaneous flow rate, the gallons remaining before the softener signals for regeneration, the number of regenerations in the past 14 days, the total number of regenerations the control has cycled through and the number of days since the last regeneration. Service Check The statistical functions are reached by pressing the Status key until the screen blanks and then pressing the - key. Repetitive presses of the - key will cycle through the statistics mode. Pressing the Status key will exit statistics and move to the time display. The following table outlines the statistic function display, range limits and default setting: Display Range Limits Comments Flow Rate 0 to Based on K factor setting, updated a minimum of every 6 seconds (Only active with Flow Meter attached). Capacity Remaining (gal / L) (Meter Mode) Number of Regenerations - Last 14 days Number of days since last Regeneration Number of Regenerations - Life of the Unit 0-9,999 Remaining gallons (liters) until batch capacity is reached. Update display a minimum of every 6 seconds (Only active with Flow Meter attached). 0 to 99 - Days counter is to be updated at 12:00 AM ONLY when dip #2 is on AND dip #4 is off; Otherwise update at whatever TOR is set for - Number of Regeneration is to be updated after a valid regeneration is complete (cycle 3 times out automatically) 0 to 99 - Days counter is to be updated at 12:00 AM ONLY when dip #2 is on AND dip #4 is off; Otherwise, update at whatever TOR is set for - After a valid regeneration is complete (cycle 3 times out automatically), the counter is to be reset to 0 0 to 9,999 Counter is to be updated after completion of valid regeneration cycle (cycle 3 times out automatically) To be saved in EEPROM before the control is powered down during a power outage. Once the statistics menu is entered the information shown for each display is outlined below: Regen key is always ignored in statistics mode; Can enter directly into diagnostics mode by pressing the + key; When returning to statistics mode directly from diagnostics mode, always display the first statistic in the list as if statistics mode was entered for the first time (don t have to remember where it left off in the list); Can exit back to service mode by pressing the status key; Automatically times out back to service mode after 10 minutes of no key press activity - EXCEPT for flow rate and capacity remaining ; when displaying flow rate and capacity remaining the control can stay in statistics mode indefinitely; Drop all leading zeros; 20

24 Service Check (cont.) Flow Rate This display will only show if the flow meter is attached to the control. The display shall show the current flow rate of the water passing through the control. The display will show FLO for two seconds and then the current flow rate passing through the flow meter until a key is pressed. This display shall never time out, as opposed to the rest of standard statistics (10 minutes). Capacity Remaining (gal/ L) This display will only show if the flow meter is attached to the control. The display shows the gallons or liters of capacity remaining in the batch before regeneration will be triggered. The display will show GALr ( Litr for metric) for two seconds and then display the remaining capacity. When reaching 0 the display will remain at 0 and not show negative values. This display shall never time out, as opposed to the rest of standard statistic (10 minutes). Number of Regenerations in Last 14 Days This display will show the number of regenerations that have occurred in the last 14 days. The display will first show 14dY for two seconds and then display the number of valid regenerations that have occurred. Number of Days since Last Regeneration This display shows the number of days that have elapsed since the last regeneration. The display will show days for two seconds and then the number of days that have elapsed since the unit completed its last valid regeneration. 21

25 Total Number of Regenerations for Life of Unit This display will show the total number of regenerations that have occurred since installation. The display will show totl for two seconds and then display the total number of valid regenerations for the life of the unit. Service Check (cont.) Statistical Function Timeout If no key activity occurs for a period of 600 seconds (10 minutes) while in statistics functions mode, the mode will time out and return to the time of day display. An exception is that the flow rate and capacity remaining will not time out but will remain displayed until a key is pressed. Pressing the Status key at any time will return he unit back to the time display. 22

26 Final Start-up Chapter Heading Regeneration Inside Text There are several conditions that will cause the control to trip a regeneration. The REG enunciator will light when the control has signaled for a regeneration. The REG enunciator will flash while the control is in regeneration. The following are conditions that will call for regeneration: 1. When the Soft-Minder meter has recorded the passage of a predetermined number of gallons. 2. When the time clock has counted past the set number of days. 3. At the preset time, when the number of days without a regeneration is equal to the Timeclock Backup setting. 4. At the preset time, when the REGEN button is depressed once. REG will light. 5. Immediately, when the REGEN button is depressed for five seconds. REG will light and blink. 6. Immediately, if power to the unit has been off for more than 3 hours and time of day has been restored. If dip 2 is set to Id, the unit will begin a regeneration immediately for instances 1 and 2. With dip 2 set to del, the regeneration will not begin until the preset regeneration time. Note: If The set nipple to immediate must extend mode no as more timeclock than 1 or inch timeclock above backup, the cover the plate. unit will initiate regeneration at 12:00 AM. In the delay mode, REG indicator will light at 12:00 AM and regeneration will occur at delayed time. Start-Up Caution! Disassembly while under water pressure can result in flooding. Close the main water supply valve. Warning! Electrical shock hazard! Unplug the unit before removing the Set the cover Cul-Flo-Valv or accessing to the bypass any internal position. control parts. Ensure that all faucets at the installation site are closed. Direct the drain line discharge into a bucket where flow can be observed. Plug the transformer into a 120 Volt, 60 Hz, single-phase receptacle. Wait for the control to energize the motor and home itself. Set the timer to the correct time of day. Open the main supply valve. Initiate an immediate regeneration to move the control into the backwash position. Refer to the section on manual cycling for information on cycling the control through its positions. When in the backwash position, slowly shift the bypass to the soft water position until water flows. Allow the tank to fill slowly until water flows from the drain line. When flow to drain is established, open the bypass fully. Watch the drain line discharge for signs of resin. If signs of resin particles appear, reduce the flow. Increase the flow again when resin no longer appears in the discharge. When the unit is filled with water, return the timer to the service position and proceed with setting the microprocessor. Refer to the programming section. Note: Unplugging the Culligan Medallist Series water softener will not affect any of the control settings. Once programmed in, the settings will be stored indefinitely. In the event of a power failure the time-of-day setting will be stored for 1-2 days. If longer time storage is necessary, a battery backup is available. Refer to the Service Manual for additional information. Sanitize the water softener (see sanitizing procedure on page 26). 23

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