Blazedesk Firestart your Business

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1 Blazedesk Firestart your Business CRM Project Management Invoicing Services & Support Flexible affordable company software in the Cloud for everyone.

2 About Blazedesk Company Software in the Cloud You want to grow as an entrepreneur. To do this you ll need a system that gives you real-time insight and full control of your company. Blazedesk fully takes care of your daily activities. CRM, Project Management, Invoicing and Services & Support. A all in one system which works for you and not the other way around. The most important benefits: Take better decisions by having real-time insight of your organization. Your projects in order through a clear working structure. Blazedesk offers you unlimited users for one fixed monthly fee. Save on (unnecessary) IT costs Always and everywhere all of your company information at hand (Desktop, tablet, mobile)

3 BLAZEDESK = Flexible Working All of Blazedesk s functionalities can be used on your Desktop, Tablet and Mobile Phone, this way you and your employees can work everywhere without any issues. A research from NIPO shows that for example working at home also works for your employees. Flexible employees are more content about their job, more loyal to their employer, more willing to work extra hours and they can handle more work.

4 The Functionalities Using our platform, you as an entrepreneur can work securely anytime, anywhere you want. Blazedesk includes among others the functionalities below. CRM Managing Client Relations, Invoicing and marketing campaigns. Project Management Project execution Integral cooperation with your clients and coworkers in one Project. Securing progress and project costs. Invoicing Direct invoicing of your products and services. Online payment methods can be linked and your invoices are easy to manage. Support Blazedesk also has an extensive ticket and support system. This way you can serve your clients well and you can separate your company from her competitors.

5 CRM Functionalities All of the tools which you need as a salesman to get the maximum out of your sale activities. Prospects A clear overview of your prospects. Leads You can distinguish in type of Leads, Sources and Contacts. You can also log your contact moments in to Blazedesk. Marketing Blazedesk can be linked with Social Media, Newsletter applications like Mailchimp, website contact forms and affiliate marketing campaigns and others. Internal Communication Within the messaging module in Blazedesk you ll have a direct line with your coworkers. Fast communication is of essential importance. Company Overview You can see all of your Company Information directly. You can see the total revenues, contacts, ongoing projects and open invoices. Invoicing Easily create your Invoices from Blazedesk, building templates, managing estimates and reporting to management.

6 Project Management Functionalities Prevent the leakage of profit because of issues with an strict online project schedule. Our integrated projectsoftware helps you to generate profitable projects. Everything is automated. Everything is under control. Project Overview Direct Insight of the project status, open tasks and made costs. Project Team Internally and externally assembling your Project Team within Blazedesk. Easier collaboration with all of you specialists per task in your project. Milestones You can easily subdivide your project in Milestones. This way you ll keep a good overview of the more complex projects. Project Tasks You can directly assign projecttasks internally and externally, but also to your clients. Off course you can also link your project-tasks to an milestone and control the progress of your project-tasks. Blazedesk directly executes all of the calculations for you. Project Files Sharing You can share files directly with your Client, employees and also your suppliers. All documentation is subdivided per task/milestone or per task. Project Schedule & Time Management Directly compose a project calendar and Team Schedule. It is also possible within this functionality to log per tasks or milestone your time spent. You can also invoice your hours directly.

7 Invoicing Functionalities Managing your cash flow from within the invoicing module. This gives you an clear overview. Add Invoice Items Commonly used invoices items can be easily added in Item Lookup. This way you can add them directly to multiple invoices. Online Payment Methods Your clients directly receive your invoices in their own dashboard and in their mail. Your client can (when connected) directly pay your invoice online via: ideal, Paypal or Credit Card. Invoicing Projects The invoicing module is linked to your projects. This way you can directly invoice your projects, milestones and project-tasks with ease. Managing Invoices A direct overview of your open and expired invoices. You can directly send reminders, warnings and notices of default. Because of the Project Module you also have the complete dossier and communication at hand for following paths. Mailing/Pdf Creator and Printing Functionality From within Blazedesk you can directly mail your invoices to your Client, converse to a pdf and download. Or you can print it without any external application. Invoice History Blazedesk also gives you the opportunity to add invoice notes and logging the invoice history.

8 Support Functionalities Distinguished by excellent service. Clients Portal Your clients have a own environment where you client can see the projects, invoice and open support requests. Direct Communication If your client is logged into the clients portal is it possible to directly communicate to the client through the messaging system. Ticketing System Blazedesk features an advanced ticketing system where your client can directly file an support request, they can also share files when necessary. Managing Status For a client it s pleasant when he or she are kept up to date of the status of an support ticket. This way you offer clarity about incidents and problems which your client is experiencing. Managing Support Tickets From within Blazedesk you or your employees can easily manage support requests through different status reports and forwarding the support ticket to the right person and/or department. Sharing Documentation Photos, videos, document, etcetera. It is all possible to add to an support ticket. Standard there files of 80 mb per file can be uploaded.

9 Specifications BLAZEDESK Unlimited Users 50 Gigabyte SSD storage 5 TB p/m Data Traffic HTTPS Connections Daily Backup Extensive Monitoring

10 It s a matter of relieve Try The BLAZEDESK Demo User: AdminDemo Password: AdminDemo Note: Some Functionalities are disabled in the Demo Environment

11 What our clients say? I now have all my relevant information of clients, projects, subscriptions and revenue in one Dashboard. The benefits are enormous. Jim Vieane Horecaspot

12 Thanks a lot for your attention Blazedesk Firestart your Business CRM Project Management Invoicing Services & Support Flexible affordable company software in the Cloud for everyone.

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