Grandstream Networks, Inc.

Transcription

1 Grandstream Networks, Inc. HT701/HT702/HT704 Analog Telephone Adaptor HT701 HT702 HT704 HT70X USER MANUAL

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3 HT70X USER MANUAL INDEX GNU GPL INFORMATION... 4 CHANGE LOG... 5 CHANGES FROM USER MANUAL... 5 CHANGES FROM USER MANUAL... 5 CHANGES FROM USER MANUAL... 5 CHANGES FROM USER MANUAL... 5 CHANGES FROM USER MANUAL... 6 CHANGES FROM USER MANUAL... 6 CHANGES FROM USER MANUAL... 6 WELCOME... 7 SAFETY COMPLIANCES... 7 WARRANTY... 7 CONNECT YOUR HT70X... 9 EQUIPMENT PACKAGING... 9 CONNECTING THE HT70X... 9 HT70X FEATRUES SOFTWARE FEATURES OVERVIEW HARDWARE SPECIFICATION BASIC OPERATIONS UNDERSTANDING HT70X VOICE PROMPT PLACING A PHONE CALL Phone or Extension Numbers Direct IP Calls CALL HOLD CALL WAITING CALL TRANSFER Blind Transfer Attended Transfer WAY CONFERENCING FAX SUPPORT FIRMWARE VERSION HT70X USER MANUAL Page 1 of 52

4 CALL FEATURES CONFIGURATION GUIDE CONFIGURING THE HT70X THROUGH VOICE PROMPTS CONFIGURING THE HT70X VIA WEB BROWSER Access the Web Configuration Menu IMPORTANT SETTINGS NAT Settings DTMF Methods Preferred VOCODER (Codec) SAVING THE CONFIGURATION CHANGES REBOOTING THE HT70X FROM REMOTE CONFIGURATION THROUGH A CENTRAL SERVER SOFTWARE UPGRADE FIRMWARE UPGRADE THROUGH TFTP/HTTP/HTTPS INSTRUCTIONS FOR UPLOAD FROM LOCAL DIRECTORY: INSTRUCTIONS FOR LOCAL FIRMWARE UPGRADE USING TFTP SERVER: CONFIGURATION FILE DOWNLOAD FIRMWARE AND CONFIGURATION FILE PREFIX AND POSTFIX MANAGING FIRMWARE AND CONFIGURATION FILE DOWNLOAD RESTORE FACTORY DEFAULT SETTING FACTORY RESET Reset Button IVR Command Reset from web interface (Reset Type) FIRMWARE VERSION HT70X USER MANUAL Page 2 of 52

5 TABLE OF FIGURES HT70X USER MANUAL FIGURE 1: CONNECTING THE HT70X FIGURE 2: HT70X CONNECTION DIAGRAM TABLE OF TABLES HT70X USER MANUAL TABLE 1: DEFINISIONS OF THE HT70X CONNECTORS TABLE 2: BASIC DEFINITIONS OF THE HT70X LEDS PATTERN TABLE 3: ADVANCED DEFINITIONS OF THE HT70X LEDS PATTERN TABLE 4: HT70X SOFTWARE FEATURES TABLE 5: HT70X HARDWARE AND TECHNICAL SPECIFICATIONS TABLE 6: HT70X IVR MENU DEFINITIONS TABLE 7: HT70X CALL FEATURES TABLE 8: BASIC SETTINGS TABLE 9: STATUS PAGE TABLE 10: ADVANCED SETTINGS TABLE 11: ACCOUNT SETTINGS TABLE 12: HT704 FXS PORTS SETTINGS CONFIGURATION GUI INTERFACE EXAMPLES HT70X USER MANUAL ( 1. SCREENSHOT OF ADVANCED USER CONFIGURATION PAGE 2. SCREENSHOT OF BASIC SETTINGS CONFIGURATION PAGE 3. SCREENSHOT OF FXS PORT CONFIGURATION 4. SCREENSHOT OF STATUS PAGE 5. SCREENSHOT OF LOGIN PAGE 6. SCREENSHOT OF REBOOT PAGE 7. SCREENSHOT OF REBOOTING PAGE FIRMWARE VERSION HT70X USER MANUAL Page 3 of 52

6 GNU GPL INFORMATION HT70X firmware contains third-party software licensed under the GNU General Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license. Grandstream GNU GPL related source code can be downloaded from Grandstream web site from: FIRMWARE VERSION HT70X USER MANUAL Page 4 of 52

7 CHANGE LOG This section documents significant changes from previous versions of HT70X user manuals. Only major new features or major document updates are listed here. Minor updates for corrections or editing are not documented here. CHANGES FROM USER MANUAL Added the options to enable/disable NEC [Disable Network Echo Suppressor]. Added the options to restrict outgoing call duration [Outgoing Call Duration Limit]. Added the options to configure [Ring Frequency]. Added the options to [Enable High Ring Power], to support device consumer more power from FXS port. Added the options to enable/disable [Generate Continuous RFC2833 Events]. Added the options to configure [SIP REGISTER Contact Header Uses] its WAN or LAN address. Added the options to [Disable Multiple m line in SDP]. Added the options to configure [SIP Timer D]. Added the options to configure [Country Specific Deployment]. CHANGES FROM USER MANUAL Added the options to enable/disable [Always send HTTP Basic Authentication Information]. Added the options to enable/disable [Do Not Escape '#' as %23 in SIP URI]. Rearrange Layer 2 QoS setting options [Layer 2 QoS], and move [Layer 3 QoS] to FXS Port page. CHANGES FROM USER MANUAL Added the option to define [Voice Frames per TX] Added the options to enable/disable [Use P-Preferred-Identity Header] and [Use Privacy Header] Added the option to enable/disable [Add Auth Header On Initial REGISTER] CHANGES FROM USER MANUAL Added the option to enable/disable [Allow DHCP Option 120( override SIP server )] Added the option [DTMF Caller ID Tone] to define DTMF call ID Start/Stop Tone FIRMWARE VERSION HT70X USER MANUAL Page 5 of 52

8 CHANGES FROM USER MANUAL Added the option to enable/disable HTTP Access [HTTP Access] Added the option to enable/disable Authenticate incoming INVITE [Authenticate incoming INVITEHTTP Access] Added ability to configure the time of re-register before registration expired [Reregister before Expiration] Updated Table3 Advanced Definitions of the HT70X LEDs Pattern Added the option to enable/disable Use DNS to detect network connectivity [Use DNS to detect network connectivity] CHANGES FROM USER MANUAL Added the option to enable/disable hook flash [Enable Hook Flash] Removed firmware key from Advanced Setting page CHANGES FROM USER MANUAL Added ability to configure delay for the off hook auto dial [Offhook Auto-Dial Delay] Added display of gs_cpe version in status page [CPE] Added a configuration parameter to overdrive User-Agent header [Use SIP User-Agent Header] Added [CPE SSL Certificate] and [CPE SSL Private Key] in "Advanced" web page Added an option to Enable/Disable each FXS Port [Enable Ports] Split function Use Random Port into [Use Random SIP Port] and [Use Random RTP Port] in all content FIRMWARE VERSION HT70X USER MANUAL Page 6 of 52

9 WELCOME Thank you for purchasing Grandstream s HT70X, the affordable, feature rich Analog Telephone Adaptor. Grandstream HandyTone70X is a new addition to the popular HandyTone ATA product family. It features the rich audio quality, a broad range of voice codecs, and functionality including one independent SIP account per FXS port. This manual will help you learn how to operate and manage your HandyTone70X Analog Telephone Adaptor and make the best use of its many upgraded features including simple and quick installation, 3- way conferencing, direct IP-IP Calling, and new provisioning support among other features. This HT70X is very easy to manage and configure, and is specifically designed to be an easy to use and affordable VoIP solution for both the residential user and the teleworker. SAFETY COMPLIANCES The HT70X phone complies with FCC/CE and various safety standards. The HT70X power adaptor is compliant with UL standard. Only use the universal power adapter provided with the HT70X package. The manufacturer s warranty does not cover damages to the phone caused by unsupported power adaptors. WARRANTY If you purchased your HT70X from a reseller, please contact the company where you purchased your device for replacement, repair or refund. If you purchased the product directly from Grandstream, contact your Grandstream Sales and Service Representative for a RMA (Return Materials Authorization) number before you return the product. Grandstream reserves the right to remedy warranty policy without prior notification. Caution: Changes or modifications to this product not expressly approved by Grandstream, or operation of this product in any way other than as detailed by this User Manual, could void your manufacturer warranty. Please do not use a different power adaptor with the HT70X as it may cause damage to the products and void the manufacturer warranty. FIRMWARE VERSION HT70X USER MANUAL Page 7 of 52

10 This document contains links to HT70X GUI Interfaces. Please download these examples for your reference here: This document is subject to change without notice. The latest electronic version of this user manual is available for download at: Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose is not permitted without the express written permission of Grandstream Networks, Inc. FIRMWARE VERSION HT70X USER MANUAL Page 8 of 52

11 CONNECT YOUR HT70X Connecting the HT70X is easy. Before you begin, please verify the contents of the HT70X package. EQUIPMENT PACKAGING The HT70X ATA package contains: One HT70X Main Case One Universal Power Adaptor One Ethernet Cable One Vertical Stand (Only on HT702 and HT704 Packages) CONNECTING THE HT70X The HT70X is designed for easy configuration and easy installation. Configure the HT70X following the directions in the Configuration section of this manual. 1. Insert a standard RJ11 telephone cable into the Phone port and connect the other end of the telephone cable to a standard touch-tone analog telephone. 2. Insert the Ethernet cable into the Internet or LAN port of the HT70X and connect the other end of the Ethernet cable to an uplink port (a router or a modem, etc.) 3. Insert the power adapter into the HT70X and connect it to a wall outlet. The HT70X Analog Telephone Adaptor is an all-in-one VoIP integrated device designed to be a total solution for networks providing VoIP services. The HT70X VoIP features and functions are available using a regular analog telephone. FIRMWARE VERSION HT70X USER MANUAL Page 9 of 52

12 HT-701 Display LEDs (green) Internet Port (RJ-45 connector 10/100 Mbps) Reset Phone (RJ-11 FXS Ports) Power Supply (12V;0.5A) HT702 Display LED s (green) HT704 Display LED s (green) LAN Port (RJ-45 connector 10/100 Mbps ) Reset Power Supply (12V;1A) Phone (RJ-11 FXS Ports) LAN Port (RJ-45 connector 10/100 Mbps with LEDS) Reset Power Supply (12V;1A) Phone (RJ-11 FXS Ports) FIGURE 1: DIAGRAM OF HT70X TABLE 1: DEFINISIONS OF THE HT70X CONNECTORS DC 12V Internet Port (RJ-45) LAN Port (RJ-45) RESET Phone Port(s) (RJ-11) Power adapter connection Connect to the internal LAN network. (HT701 Only) Connect to the internal LAN network. (HT702 and HT704 Only) Factory Reset button: Press for 7 seconds to reset factory default settings. FXS port: to be connected to analog phones / fax machines. There are four (4) LED buttons that help you manage the status of your HandyTone 701, and there are five (5) LED buttons that help you manage the status of your HandyTone 702 and 704. POWER LED Internet LED Link/Activity LED PHONE LED TABLE 2: BASIC DEFINITIONS OF THE HT70X LEDS PATTERN Indicates Power. Remains ON when power is connected Indicates Access to Internet. Remains ON while there is Access (HT701 and HT702 Only) Indicates if There is Activity on the Internet Port (HT701 and HT702 Only) Indicate status of the respective FXS Ports-PHONE on the back panel FIRMWARE VERSION HT70X USER MANUAL Page 10 of 52

13 Unregistered OFF Registered and Available ON (Solid Green) Off-Hook / Busy Blinking every second Slow blinking FXS LEDs indicates voic NOTE: All LEDs display green when ON TABLE 3: ADVANCED DEFINITIONS OF THE HT70X LEDS PATTERN LED-01 Device has normal power Power ON LED-02 Power Error: Power is removed from the device or power supply with improper voltage is plugged in Power OFF LED-03 Line X is registered normally to the sip providers network and is ready to make a call Phone ON LED-04 Voice mail waiting for Line X Phone 1sec ON / 3sec OFF LED-05 Device has normal WAN connection and has obtained IP address Internet ON LED-06 Internet link error: Device is powered up and ready to connect to the Internet but the WAN/INTERNET port is Internet OFF down LED-07 Internet DHCP Error: Device is properly connected but it is unable to retrieve an IP address from the device it is Internet 250ms ON/ 250ms OFF connected to LED-08 Line Registration failed: Device is properly setup, can connect to provider's network, but cannot register to provider's SIP proxy (no 200 OK) LED-09 Device is connected (has physical data link) but there are incorrect network settings typically associated with PPPoE connection failure LED-10 Hazardous potential test failed: Hazardous AC or DC voltage is present on the tip and ring or both signals of phone line X LED-11 Foreign electro Motive Force (EMF) Test fail. Foreign voltage is present on the tip, ring or both signals of phone line. Device has detected additional external Phone voltage on the FXS phone line. LED-12 Resistive fault test failed. Either tip or ring is shorted to ground or they are shorted to each other. Phone Internet Phone Phone Phone 2x1000ms ON/OFF + 3sec OFF 250ms ON/ 250ms OFF 1x250ms ON/OFF + 3sec OFF 2x250ms ON/OFF + 3sec OFF 3x250ms ON/OFF + 3sec OFF FIRMWARE VERSION HT70X USER MANUAL Page 11 of 52

14 LED-13 LED-14 Receiver off hook test fail. One or more phones are off hook on phone line during test. REN test failed high REN detected. Too many parallel phones connected to phone line X Phone Phone 4x250ms ON/OFF + 3sec OFF 5x250ms ON/OFF + 3sec OFF LED-15 Line is active Phone 500ms ON/OFF LED-16 Line inactive Phone ON LED-17 During Provisioning Stage* Internet / Phone LED-18 During Firmware Recovery Stage* Internet / Phone LED-19 Line X is registered normally to the sip providers network and is ready to make a call Phone 500ms ON/OFF 250ms ON/OFF 2x1000 ms ON/OFF + 3sec OFF *Note: In Provisioning and Firmware Recovery Stage, the power LED is Steady ON. Cordless Phone LAN FXS Internet ADSL/Cable Modem Ethernet HT701/702/704 Analog Fax FIGURE 2: HT70X CONNECTION DIAGRAM FIRMWARE VERSION HT70X USER MANUAL Page 12 of 52

15 HT70X FEATRUES The HT70X is a full feature voice and fax-over IP device that offers a high-level of integration including a 10M/100Mbps network port and one FXS telephone port, market-leading sound quality, rich functionalities, and a compact and lightweight design. The VoIP network signaling protocol supported is SIP. The HT70X is fully compatible with SIP industry standard and can interoperate with many other SIP compliant devices and software on the market. Moreover, it supports comprehensive voice codecs including G.711 (a/µ-law), G.723.1, G , G.729 and ilbc. SOFTWARE FEATURES OVERVIEW Supports Voice Codecs: G.711 (a/µ-law), G.723.1, G , G.729 and ilbc. T.38 Fax Comprehensive Dial Plan support for Outgoing calls. G.168 Echo Cancellation Voice Activation Detection (VAD), Comfort Noise Generation (CNG), and Packet Loss Concealment (PLC) Supports PSTN/PBX analog telephone sets TABLE 4: HT70X SOFTWARE FEATURES HT 701 HT 702 HT 704 Telephone Interfaces 1 FXS ports 2 FXS ports 4 FXS ports SIP Provisioning 1 Sip Account, 1 Profile 2 Sip Accounts, 2 Profiles 4 Sip Accounts, 2 Profiles Number of Concurrent Calls Voice over Packet Capabilities Voice Compression 1 Concurrent Call 2 Concurrent Calls 4 Concurrent Calls Voice Activity Detection (VAD) with CNG (comfort noise generation) and PLC (packet loss concealment), Dynamic Jitter Buffer, Modem detection & auto-switch to G.711, Packetized Voice Protocol Unit (supports RTP/RTCP protocol), G.168 compliant Echo Cancellation, LEC (line echo cancellation) with NLP, Asymmetric RTP stream G Annex I (PLC), Annex II (VAD/CNG format) encoder and decoder, G.723.1, G (ADPCM), G.729, ilbc, G provides proprietary VAD, CNG, and signal power estimation, Voice Play Out unit (reordering, fixed and adaptive jitter buffer, clock synchronization), AGC (automatic gain control), Status output, Decoder controlling via voice FIRMWARE VERSION HT70X USER MANUAL Page 13 of 52

16 packet header DHCP Server/Client Telnet Server Fax over Ip QoS Transport Protocol DTMF Method Yes, DHCP Client only Yes T.38 compliant Group 3 Fax Relay up to 14.4kpbs and auto-switch to G.711 for Fax Passthrough, Fax Datapump V.17, V.19, V.27ter, V.29 for T.38 fax relay Diffserve, TOS, P/Q VLAN tagging RTP/RTCP Flexible DTMF transmission method, user interface of In-audio, RFC2833, and/or SIP Info IP Signaling SIP (RFC 3261) Provisioning Control Device Management Dial Plan Caller ID Call Handling Features TFTP, HTTP, HTTPS, TR-069, XML TLS/SIPS, SIP over TCP/TLS Web interface or via secure encrypted AES or non-encrypted central configuration file for mass deployment using Grandstream binary file or xml format. Auto/manual provisioning system or via built-in IVR. NAT-friendly remote software upgrade (via TFTP/HTTP/HTTPS) for deployed devices including behind firewall/nat. Syslog support. Full support of TR-069 management protocol and Telnet access. Yes Bellcore Type 1 & 2, ETSI, BT, NTT, and DTMF-based CID Caller ID display or block, Call waiting caller ID, Call waiting/flash, Call transfer, hold, forward, 3-way conferencing, message waiting, Do-Not-Disturb (DND), call-return service HARDWARE SPECIFICATION The table below lists the Hardware and Technical specification of HT70X. TABLE 5: HT70X HARDWARE AND TECHNICAL SPECIFICATIONS HT701 HT702 HT704 Telephone Interfaces 1 RJ11 FXS port 2 RJ11 FXS ports 4 RJ11 FXS ports Network Interface 1 RJ45 10/100 Mb Base-TX, Full Duplex 1 RJ45 10/100 Mb Base-TX, Full Duplex port with connectivity LEDs LED Indicators POWER, INTERNET, POWER, INTERNET, POWER, PHONE1, PHONE2, FIRMWARE VERSION HT70X USER MANUAL Page 14 of 52

17 LINK/ACTIVITY, PHONE LINK/ACTIVITY, PHONE1, PHONE2 PHONE3, PHONE4 Factory Reset Button Universal Switching Power Adaptor Environmental Yes Input: VAC/50-60 Hz 0.18A Max Output: 12VDC, 0.5A, UL certified Operational: 32 o 104 o F or 0 o 40 o C Storage: 14 o 140 o F or -10 o 60 o Humidity: 10 90% Non-condensing Input: VAC/50-60 Hz 0.18A Max Output: 12VDC, 1A, UL certified Dimensions (H x W x D) 26 x 65 x 86mm 28 x 115 x 75mm 28 x 115 x 75mm Short Haul Loop Polarity Reversal / Wink 5REN, Up to 1Km on 24 AWG wire Yes 3REN: Up to 1Km on 24 AWG line EMC Safety FCC part15 Class B, EN55022, EN55024, CISPR22, and CISPR24 EN & UL (UL only for PSU) Compliance FIRMWARE VERSION HT70X USER MANUAL Page 15 of 52

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19 BASIC OPERATIONS UNDERSTANDING HT70X VOICE PROMPT HT70X has a built-in voice prompt menu for simple device configuration. The IVR menu and the LED button work with any of the FXS port. Pick up the handset and dial *** to use the IVR menu. TABLE 6: HT70X IVR MENU DEFINITIONS MENU VOICE PROMPT OPTIONS Main Menu Enter a Menu Option Press * for the next menu option Press # to return to the main menu Enter 01-05, 07,10, 13-17,47 or 99 menu options 01 DHCP Mode, Static IP Mode Press 9 to toggle the selection If using Static IP Mode, configure the IP address information using menus 02 to 05. If using Dynamic IP Mode, all IP address information comes from the DHCP server automatically after reboot. 02 IP Address + IP address The current WAN IP address is announced If using Static IP Mode, enter 12 digit new IP address. You need to reset the HT for the new IP address to take Effect. 03 Subnet + IP address Same as menu Gateway + IP address Same as menu DNS Server + IP address Same as menu Preferred Vocoder Press 9 to move to the next selection in the list: PCM U / PCM A ilbc G-726 G-723 G MAC Address Announces the Mac address of the unit. 13 Firmware Server IP Address 14 Configuration Server IP Address Announces current Firmware Server IP address. Enter 12 digit new IP address. Announces current Config Server Path IP address. Enter 12 digit new IP address. 15 Upgrade Protocol Upgrade protocol for firmware and configuration update. Press 9 to toggle between TFTP / HTTP / HTTPS FIRMWARE VERSION HT70X USER MANUAL Page 17 of 52

20 16 Firmware Version Firmware version information. 17 Firmware Upgrade Firmware upgrade mode. Press 9 to toggle among the following three options: - always check - check when pre/suffix changes - never upgrade 47 Direct IP Calling Enter the target IP address to make a direct IP call, after dial tone. (See Make a Direct IP Call.) 86 Voice Mail Number of Voice Mails 99 RESET Press 9 to reboot the device Enter MAC address to restore factory default setting (See Restore Factory Default Setting section) Invalid Entry Device not registered Automatically returns to main menu This prompt will be played immediately after off hook If the device is not register and the option Outgoing Call without Registration is in NO Five Success Tips when using the Voice Prompt 1. * shifts down to the next menu option 2. # returns to the main menu 3. 9 functions as the ENTER key in many cases to confirm or toggle an option 4. All entered digit sequences have known lengths - 2 digits for menu option and 12 digits for IP address. For IP address, add 0 before the digits if the digits are less than 3 (i.e should be key in like No decimal is needed). 5. Key entry cannot be deleted but the phone may prompt error once it is detected PLACING A PHONE CALL PHONE OR EXTENSION NUMBERS 1. Dial the number directly and wait for 4 seconds (Default No Key Entry Timeout ); or 2. Dial the number directly and press # (Use # as dial key must be configured in web configuration). FIRMWARE VERSION HT70X USER MANUAL Page 18 of 52

21 Examples: 1. Dial an extension directly on the same proxy, (e.g. 1008), and then press the # or wait for 4 seconds. 2. Dial an outside number (e.g. (626) ), first enter the prefix number (usually 1+ or international code) followed by the phone number. Press # or wait for 4 seconds. Check with your VoIP service provider for further details on prefix numbers. DIRECT IP CALLS Direct IP calling allows two parties, that is, a FXS Port with an analog phone and another VoIP Device, to talk to each other in an ad hoc fashion without a SIP proxy. Elements necessary to completing a Direct IP Call: 1. Both HT70X and other VoIP Device, have public IP addresses, or 2. Both HT70X and other VoIP Device are on the same LAN using private IP addresses, or 3. Both HT70X and other VoIP Device can be connected through a router using public or private IP addresses (with necessary port forwarding or DMZ). HT70X supports two ways to make Direct IP Calling: Using IVR 1. Pick up the analog phone then access the voice menu prompt by dial *** 2. Dial 47 to access the direct IP call menu 3. Enter the IP address after the dial tone and voice prompt Direct IP Calling Using Star Code 1. Pick up the analog phone then dial *47 2. Enter the target IP address. Note: NO dial tone will be played between step 1 and 2. Destination ports can be specified using * (encoding for : ) followed by the port number. Examples of Direct IP Calls: a) If the target IP address is , the dialing convention is *47 or Voice Prompt with option 47, then 192*168*0*160. followed by pressing the # key if it is configured as a send key or wait 4 seconds. In this case, the default destination port 5060 is used if no port is specified. FIRMWARE VERSION HT70X USER MANUAL Page 19 of 52

22 b) If the target IP address/port is :5062, then the dialing convention would be: *47 or Voice Prompt with option 47, then 192*168*0*160*5062 followed by pressing the # key if it is configured as a send key or wait for 4 seconds. NOTE: When completing direct IP call, the Use Random SIP/RTP Port should set to NO. You cannot make direct IP calls between FXS1 to FXS2 since they are using same IP. CALL HOLD Place a call on hold by pressing the flash button on the analog phone (if the phone has that button). Press the flash button again to release the previously held Caller and resume conversation. If no flash button is available, use hook flash (toggle on-off hook quickly). You may drop a call using hook flash. CALL WAITING Call waiting tone (3 short beeps) indicates an incoming call, if the call waiting feature is enabled. Toggle between incoming call and current call by pressing the flash button. First call is placed on hold. Press the flash button to toggle between two active calls. CALL TRANSFER BLIND TRANSFER Assume that call Caller A and B are in conversation. A wants to Blind Transfer B to C: 3. Caller A presses FLASH on the analog phone to hear the dial tone. 4. Caller A dials *87 then dials caller C s number, and then # (or wait for 4 seconds) 5. Caller A will hear the dial tone. Then, A can hang up. NOTE: Enable Call Feature must be set to Yes in web configuration page. ATTENDED TRANSFER Assume that Caller A and B are in conversation. Caller A wants to Attend Transfer B to C: 1. Caller A presses FLASH on the analog phone for dial tone. 2. Caller A then dials Caller C s number followed by # (or wait for 4 seconds). 3. If Caller C answers the call, Caller A and Caller C are in conversation. Then A can hang up to complete transfer. 4. If Caller C does not answer the call, Caller A can press flash to resume call with Caller B. FIRMWARE VERSION HT70X USER MANUAL Page 20 of 52

23 NOTE: When Attended Transfer fails and A hangs up, the HT70X will ring back user A to remind A that B is still on the call. A can pick up the phone to resume conversation with B. 3-WAY CONFERENCING The HT701/702/704 supports Bellcore style 3-way Conference. Instructions for 3-way conference: Assume that call party A and B are in conversation. Caller A(HT70X) wants to bring third Caller C into conference: 1. A presses FLASH (on the analog phone, or Hook Flash for old model phones) to get a dial tone. 2. A dials C s number then # (or wait for 4 seconds). 3. If C answers the call, then A presses FLASH to bring B, C in the conference. 4. If C does not answer the call, A can press FLASH back to talk to B. 5. If A presses FLASH during conference, C will be dropped out. 6. If A hangs up, the conference will be terminated for all three parties when configuration Transfer on Conference Hang up is set to No. If the configuration is set to Yes, A will transfer B to C so that B and C can continue the conversation. FAX SUPPORT HT70X supports FAX in two modes: 1) T.38 (Fax over IP) and 2) fax pass through. T.38 is the preferred method because it is more reliable and works well in most network conditions. If the service provider supports T.38, please use this method by selecting Fax mode to be T.38 (default). If the service provider does not support T.38, pass-through mode can be used. FIRMWARE VERSION HT70X USER MANUAL Page 21 of 52

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25 CALL FEATURES The HT70X supports all the traditional and advanced telephony features. TABLE 7: HT70X CALL FEATURES KEY CALL FEATURES *02 Forcing a Codec (per call) * (PCMU), * (PCMA), *02723 (G723), *02729 (G729), * (G726-r16), * (G724-r24), * (G726-r32), * (G726-r40), * (ilbc) *03 Disable LEC (per call) Dial *03 + number. No dial tone is played in the middle. *16 Enable SRTP *17 Disable SRTP *30 Block Caller ID (for all subsequent calls) *31 Send Caller ID (for all subsequent calls) *47 Direct IP Calling. Dial *47 + IP address. No dial tone is played in the middle. Detail see Direct IP Calling section on page 12. *50 Disable Call Waiting (for all subsequent calls) *51 Enable Call Waiting (for all subsequent calls) *67 Block Caller ID (per call). Dial *67 + number. No dial tone is played in the middle. *82 Send Caller ID (per call). Dial *82 + number. No dial tone is played in the middle. *69 Call Return Service: Dial *69 and the phone will dial the last incoming phone number received. *70 Disable Call Waiting (per call). Dial *70 + number. No dial tone is played in the middle. *71 Enable Call Waiting (per call). Dial *71 + number. No dial tone is played in the middle. *72 Unconditional Call Forward: Dial *72 and then the forwarding number followed by #. Wait for dial tone and hang up. (dial tone indicates successful forward) *73 Cancel Unconditional Call Forward. To cancel Unconditional Call Forward, dial *73, wait for dial tone, then hang up. *74 Enable Paging Call: Dial *74 and then the destination phone number you want to page. *78 Enable Do Not Disturb (DND): When enabled all incoming calls are rejected. *79 Disable Do Not Disturb (DND): When disabled, incoming calls are accepted. *87 Blind Transfer *90 Busy Call Forward: Dial *90 and then the forwarding number followed by #. Wait for dial tone then hang up. *91 Cancel Busy Call Forward. To cancel Busy Call Forward, dial *91, wait for dial tone, then hang up. *92 Delayed Call Forward. Dial *92 and then the forwarding number followed by #. Wait for dial tone then hang up. *93 Cancel Delayed Call Forward. To cancel Delayed Call Forward, dial *93, wait for dial tone, FIRMWARE VERSION HT70X USER MANUAL Page 23 of 52

26 then hang up. Flash/Hook Toggles between active call and incoming call (call waiting tone). If not in conversation, flash/hook will switch to a new channel for a new call. # Pressing pound sign will serve as Re-Dial key. FIRMWARE VERSION HT70X USER MANUAL Page 24 of 52

27 CONFIGURATION GUIDE CONFIGURING THE HT70X THROUGH VOICE PROMPTS DHCP MODE Select voice menu option 01 to enable HT70X to use DHCP. STATIC IP MODE Select voice menu option 01 to enable HT70X to use STATIC IP mode, then use option 02, 03, 04, 05 to set up IP address, Subnet Mask, Gateway and DNS server respectively. FIRMWARE SERVER IP ADDRESS Select voice menu option 13 to configure the IP address of the firmware server. CONFIGURATION SERVER IP ADDRESS Select voice menu option 14 to configure the IP address of the configuration server. UPGRADE PROTOCOL Select voice menu option 15 to choose firmware and configuration upgrade protocol. User can choose between TFTP and HTTP. FIRMWARE UPGRADE MODE Select voice menu option 17 to choose firmware upgrade mode among the following three options: 1) Always check, 2) check when pre/suffix changes, and 3) never upgrade. CONFIGURING THE HT70X VIA WEB BROWSER HT70X has an embedded Web server that will respond to HTTP GET/POST requests. It also has embedded HTML pages that allow users to configure the HT70X through a web browser such as Microsoft s IE, AOL s Netscape or Mozilla Firefox installed on Windows or Unix OS. (Macintosh OS is not included). ACCESS THE WEB CONFIGURATION MENU 1. Find the IP address of the HT70X using voice prompt menu option 02. FIRMWARE VERSION HT70X USER MANUAL Page 25 of 52