AFFILIATE PROGRAM USER GUIDE

Transcription

1 LUNARPAGES INTERNET SOLUTIONS AFFILIATE PROGRAM USER GUIDE 1 Lunarpages Internet Solutions, a division of Add2Net, Inc N. Hancock Street Anaheim, CA Phone: Fax:

2 LUNARPAGES INTERNET SOLUTIONS Affiliate Program User Guide Add2Net, Inc., DBA Lunarpages 1360 N Hancock Street Anaheim, CA Phone option 4 Fax Hours: M-F 9:00am-5:00pm PST affiliate@lunarpages.com 2 Lunarpages 1360 N. Hancock Street Anaheim, CA Phone: Fax:

3 Table of Contents Overview... 4 First Tier Commissions... 4 Second Tier Commissions... 5 Product based Commissions... 5 Volume Commissions... 5 Super Affiliates... 5 Commissions Table... 6 Getting Started... 7 The Initial Signup... 7 Logging Into Your Account... 8 Your Affiliate Link (URL)... 8 The Homepage... 9 Updating Your Personal Information Campaigns & Promotions Campaign Options Banners & Links Advanced Tracking Reporting Tools Trends Report Channel Stats Report Other Reports Sub-Affiliates Sub-affiliate Signup Sub-affiliate Activity Quick Facts Important Links Lunarpages 1360 N. Hancock Street Anaheim, CA Phone: Fax:

4 Overview W elcome to the Lunarpages Affiliate Program! The Lunarpages Affiliate Program works as a referral service, where we reward you with up to $300 per referral, just for spreading the good word about Lunarpages Internet Solutions by referring your friends, family, clients, coworkers, in fact absolutely anyone to use our services! The Lunarpages Affiliate Program offers: Multi-tier commissions Product based commissions 2nd tier commissions Ready-made banners A unique, close-knit staff with a dedicated Affiliate Manager Dedicated support for affiliates Tailored landing pages Advanced tracking and reporting tools Various payment options Signup bonuses Giveaways and more! The best part is that you do not have to run a website or even know HTML to benefit from this program. We will work directly with you to make sure your affiliate experience is the best it can possibly be. Keep in mind; our biggest affiliates earn thousands of dollars every month and you can easily be one of them! First Tier Commissions First tiered commissions are based on the plan purchased by your referrals. These commissions range from $20 to $200 for a single sale and go as high as $300 per sale when more than 20 monthly sales are qualified. Your affiliate URL will track the sale and credit you with a pending commission which is cookie based that will become payable after the account has been active for 30 days. If the referred account is closed or voided before the 30 day period, the commission will not be paid. 4 Lunarpages 1360 N. Hancock Street Anaheim, CA Phone: Fax:

5 Second Tier Commissions Promote the Lunarpages Affiliate Program to others and earn $5.00 per signup for every new qualified account your sub-affiliates bring in. Have your friends use your affiliate link to sign up for t h e Lunarpages Affiliate Program and they will automatically become your sub-affiliates. You can also download the signup and login forms directly from your affiliate dashboard and place them on your website. This will allow your sub-affiliates to register and login right from your site! Product based Commissions Lunarpages Internet Solutions has different plans to better suit our customers everchanging needs. Along with shared hosting, we also offer additional enterprise level solutions help businesses grow into a reliable and secure environment. Our affiliate commissions are automatically assigned based on the product being purchased. Each product has a base commission directly related to its price. This allows us to offer higher commissions for our premium products and pass on higher profits to our affiliates. Volume Commissions Our affiliate program is designed so that you get paid based on your performance. We offer one of the most generous commission structures not only in our industry but across the internet. The more sales you can generate per month, the higher the commission per referral will be. At this time, our program supports five different levels; Bronze, Silver, Gold, Platinum and Diamond. These levels have been optimized to automatically make your commissions retroactive based on a calendar month. Super Affiliates Can you drive a large number of sales? Do you have a related product that you can offer along with our services? We are always looking to form solid partnerships and develop strong relationships. Please send an to: affiliate@lunarpages.com to discuss special arrangements. 5 Lunarpages 1360 N. Hancock Street Anaheim, CA Phone: Fax:

6 Commissions Table 6 Lunarpages 1360 N. Hancock Street Anaheim, CA Phone: Fax:

7 Getting Started T he Lunarpages Affiliate Program provides an intuitive, hassle-free interface that allows you to manage your affiliate account. The affiliate system provides all of the necessary tools to successfully promote Lunarpages. Our affiliate system makes it easy for you to track and enhance your campaigns. It also provides you with advanced tracking and reporting tools as well as marketing materials and promotional tips. Every account is manually screened for approval and once you ve received your welcome you can start earning money immediately! The following sections will assist you with the signup process and management of your Lunarpages affiliate account. The Initial Signup To signup for the Lunarpages affiliate program, please visit: The signup form is divided into three different Sections; Personal Information, Additional Information and Payout Methods. Under the Personal Information section, you will be required to enter your address (which will be your username), first and last name, and your desired affiliate ID (your affiliate ID will be used on your referral links). If someone referred you to the program you can enter their affiliate ID under the Referrer ID section and you will become their subaffiliate which will reward them with second-tier commissions. 7 Lunarpages 1360 N. Hancock Street Anaheim, CA Phone: Fax:

8 Once you have filled out your personal information, you must provide a valid address and your website s URL. If you do not have a website, you can indicate no website ; however, please remember that all applications require manual approval and not having a website for review may delay approval of your application. The next section will allow you to choose how you would like to get paid. We understand the need for different payment options and we allow our affiliates to get paid by PayPal, check, hosting credits towards a Lunarpages account or bank wire transfer (wire transfers are available only in increments of $500 or more). You may change your preferred payment method any time through the affiliate panel. Lastly, make sure you read our terms of service and you re all set! Your application will be reviewed and you will receive an with your login credentials after your application has been approved. Logging Into Your Account Once your application has been approved, you will receive a welcome with your login details. The password is auto-generated and although not required, we recommend that you change your password to something that is easier for you to remember. To log-in to your affiliate dashboard, go to the affiliate program home page and enter your and the password you received in your welcome . In order to qualify for commission payout, make sure your tax form is submitted and accepted. Your Affiliate Link (URL) After you have successfully logged on to your account you will see your affiliate link on the top left side of the page. The URL is displayed across all of the different sections of your dashboard and should match the link you received in your welcome . 8 Lunarpages 1360 N. Hancock Street Anaheim, CA Phone: Fax:

9 Your affiliate URL uses the affiliate ID you chose upon signup as your unique identifier. This link will allow us to accurately track all of your referrals and automatically award affiliate commissions. Affiliates cannot change their own affiliate ID, but we will be more than happy to change it for you. The Homepage The homepage provides a quick summary of everything you need to know in regards to your affiliate campaign. Here you will find the latest news about our program, your traffic overview, the most used navigation links and the contact information for the affiliate program manager along with a live chat option! 9 Lunarpages 1360 N. Hancock Street Anaheim, CA Phone: Fax:

10 The dashboard is divided into different sections. These sections are located on the top menu (default theme) and they often contain sub-sections. A good way to get familiarized with the dashboard is to visit our Getting Started section and read through the different guides. Updating Your Personal Information Keep your information up-to-date since this is the information we use when processing affiliate payments. You can access your personal details by visiting the My Profile section and clicking on Personal Details. Here you can update your password, name, address and even upload a picture to personalize your profile. The only two fields you cannot edit are the username ( address) and the Affiliate ID. If you need to update your or affiliate ID, send a request to affiliate@lunarpages.com requesting the changes. After you have made all the necessary changes to your personal details, click on Save to confirm the changes and save your updates. 10 Lunarpages 1360 N. Hancock Street Anaheim, CA Phone: Fax:

11 Campaigns & Promotions W ith the Lunarpages Affiliate Program, our affiliates have the option to promote either one product or multiple products simultaneously. Our current program includes eleven different campaigns (Starter hosting, Basic hosting, Windows hosting, Quicksite, Business hosting, VPS hosting, Dedicated hosting, Microsoft exchange, Reseller hosting, Scalable Cloud and Domain names), each with its own payout structure based on the price of the product. Moreover, we are constantly working on creating new marketing material to help our affiliates promote Lunarpages and increase their conversions. It is our top priority to make sure our affiliates have all of the necessary tools to promote Lunarpages. Campaign Options As mentioned before, our affiliate program is divided into eleven different campaigns each with its own payout structure and related marketing material. 11 Lunarpages N. Hancock Street Anaheim, CA Phone: Fax:

12 You can view the complete list of campaigns by opening the Promotion section and clicking on the Campaigns sub-section. This will show you the campaigns for which you are automatically qualified. Clicking on the name of the campaign will show you a brief overview of the product and provide a link to the related banners and the base commission for that campaign. Banners & Links To access the available banners and other marketing material, click on Banners & Links under the Promotion section. This will display a filter box that allows you to view the available material or search for a specific creative based on your criteria. 12 Lunarpages N. Hancock Street Anaheim, CA Phone: Fax:

13 Using the different banners to promote Lunarpages is as easy as clicking on the Get banner code button below the desired banner and then copying and pasting that code to the page you wish the banner to be displayed. You can also use our social plug-ins below the banners to directly share or tweet your affiliate link from your dashboard. Clicks and conversions are tracked through advanced tracking cookies. Advanced Tracking A very effective way to enhance your affiliate campaigns is to know which advertisements are working better for you. Use our Ad Channels tool in the Promotion section to start creating different tracking channels. To start, simply create a new channel for every link placement you would like to see. In the banners section, choose the link version with the channel appended. The channel parameter will be transferred to the tracked commission, so you will know exactly what link led to the commission. Some examples: 1. Testing the best placement for the banner on your website using the same banner with a different channel for every position will let you know which one is clicked more often or has better Click-Through-Rate (CTR). 2. PPC campaigns creating multiple PPC ads for the same affiliate link with a unique channel for every ad, you can see which ad converts more. 13 Lunarpages N. Hancock Street Anaheim, CA Phone: Fax:

14 Reporting Tools O ur affiliate system provides some of the most advanced reporting tools available in the affiliate marketing industry. We know how important it is to have clear reports and statistics, so we have provided our affiliates with a section that contains different types of reports. Lunarpages provides quick stats, trends, commission details, raw clicks, payouts, channel stats and top referrer URLs reports. Affiliates have the ability to export these reports to.csv files where they can use the data to further analyze their affiliate efforts. Trends Report One of the most useful reports we offer our affiliates is the Trends Report. To access this report, simply click on Trends Report under the Reports section. This report makes it easier and faster to interpret your data by providing different types of charts as well as an advanced filter to specify the criteria for the report. You can also select the type of data you would like to see displayed (sales, clicks and commissions). 14 Lunarpages N. Hancock Street Anaheim, CA Phone: Fax:

15 Channel Stats Report The Lunarpages Channel Stats Report allows you to retrieve very specific data in regards to the various channels you manually created for your different campaigns. The Channel Stats Report is located in the Reports section and allows you to fully customize the information displayed. Once you have accessed the Channel Stats Report section, use the advanced search option to run the campaign and date specific reports with the option to compare data elements such as raw impressions, unique impressions, raw clicks, unique clicks, CTR raw, CTR unique, sales count, sales total and commissions earned. Other Reports In addition to the two most popular reports (Trends Report and Channel Stats Report), our program offers other reporting tools that allow you to completely track every detail about your affiliate campaigns. These reports include quick stats, commission specifics, raw click details, payout history and top referrer URLs. All these reports can be found under the Reports section inside the affiliate dashboard. 15 Lunarpages N. Hancock Street Anaheim, CA Phone: Fax:

16 Sub-Affiliates I ncrease your earning potential by referring others to the Lunarpages Affiliate Program! Our affiliate program offers a 2 nd tier commission of $5 for every qualified sale your sub-affiliates generate. There is no limit as to how many sub-affiliates you can have in your tree and we make the recruiting process very easy by providing you with advanced tools. Sub-affiliate Signup There are a few ways to start signing up affiliates under your sub-affiliate tree. The easiest way to do this is to provide potential sub-affiliates with your direct affiliate link ( to redirect them to the Lunarpages Affiliate Program signup page. Use of this link to sign up will automatically track your referral. If your referral did not click on your direct link, your affiliate ID can be manually entered in the Referrer ID. In either case, the user will be added to your sub-affiliate tree. Advanced affiliates may want way to download our signup and log-in source code and place it on your web site to attract affiliates. Click on the Signup Sub-affiliates section under Sub-affiliates inside your affiliate dashboard to download. 16 Lunarpages N. Hancock Street Anaheim, CA Phone: Fax:

17 The HTML code you will need to add these two options to your website or campaigns can be found by clicking the links highlighted on the image above (Download Signup Form and Download Login Form). Sub-affiliate Activity It s never been easier to track your sub-affiliate s activity. In your Subaffiliates section you will find a set of tools to help you monitor sub-affiliate performance. These tools include a quick overview of your sub-affiliate tree and the sales stats from all of your sub-affiliates. 17 Lunarpages N. Hancock Street Anaheim, CA Phone: Fax:

18 Quick Facts A tax form is required from all affiliates Our payment methods are: check, PayPal, hosting credits and wire transfer Minimum payment threshold is $50.00 If selected, wire transfers are made in increments of at least $500 Self-referrals are non-commissionable Unauthorized coupons completely void affiliate commissions IP and cookies are used for tracking and last 90 days Commissionable accounts must remain active for at least 30 days Payments are automatically processed on a monthly basis Volume commissions are based on a calendar month Lunarpages trademarks cannot be used for PPC campaigns Add-ons and renewals do not qualify for commission Commissions can be backtracked up to 90 days Spam is not allowed and will cause your account be immediately terminated Lunarpages offers the best services! Important Links Affiliate Program homepage: FAQs: Terms of Service: Log In: Forgot Password: Signup Form: Affiliate Wiki: Important: Please read our Affiliate Program Terms of Service for complete details. Last updated: December, Lunarpages N. Hancock Street Anaheim, CA Phone: Fax: