Every logistic challenge has a tailor-made solution

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1 Every logistic challenge has a tailor-made solution

2 CMA CGM LOG is the logistic arm of the CMA CGM Group providing international freight forwarding and optimized logistics solutions. As an independant and global actor with a worldwide offi ce network, CMA CGM LOG has developed numerous partnerships and broad range of services, to handle complex logistics with smart solutions everywhere in the world for any type of goods. OUR OFFER: FREIGHT FORWARDING SEA FREIGHT A complete offer with the support of a world leading carrier and selected external partners AIR FREIGHT A premium service to meet high demands of time-sensitive cargo MULTIMODAL TRANSPORTATION A fully integrated door-to-door service adapted to meet all needs CUSTOMS CLEARANCE A global and local expertise SUPPLY CHAIN PURCHASE ORDER MANAGEMENT & CONSOLIDATION Manage vendors delivery of goods and consolidation to save costs in your supply chain WAREHOUSING & DISTRIBUTION Integrated solutions for warehousing and domestic transport ADVANCED HUB Shipping as an extension of inventory management CONTROL TOWER Dedicated tools to ensure full visibility & control of your supply chain DEDICATED OFFERS MARINE LOGISTICS A global network of consolidation hubs for local supplier deliveries SPECIAL CARGO An expert knowledge for handling restricted or controlled commodities

3 SEA FREIGHT EXTENSIVE RELATIONSHIPS WITH THE LEADING SEA FREIGHT CARRIER COMMUNITY PREMIUM SERVICE THANKS TO A DIRECT ACCESS TO CMA CGM WORLD SERVICES A direct access to CMA CGM, the third largest container shipping company A global network to cover all CMA CGM ports called and more Unique commercial opportunity including space protection possibilities EXTENDED SUPPLIER PORTFOLIO WITH ADDITIONAL CARRIERS Pricing option Remove complexity by managing multiple partners through a single lead logistics provider Mix-n-Match CMA CGM LOG s carriers with customer s own carrier contracts CORE SEA FREIGHT FORWARDING ALL SEA FREIGHT TRANSIT SERVICES Purchasing, booking, document management, claim management, customer service and billing Local customer service teams to support and follow operations CUSTOMER BENEFITS Key account status with CMA CGM Flexibility and agility with direct network access OCEAN FREIGHT MANAGEMENT FCL and LCL Multimodal haulage Out of Gauge cargo Cargo insurance Full track and trace

4 AIR FREIGHT PREMIUM SERVICE TO MEET HIGH DEMANDS OF TIME SENSITIVE CARGO CUSTOMER BENEFITS Premium Service based on Air France-KLM partnership Best proposal from all alternative carriers : optimized cost, special products and services, worldwide capabilities, full track and trace Experienced and dedicated staff Global network dynamically growing CMA CGM LOG S PROFESSIONALS PROVIDE SPECIFIC SERVICES Charter solutions Sea-Air products with CMA CGM lines and Air France-KLM with a pricing and a transit time more competitive than standard sea and air products Relief Goods and Humanitarian Aid Projects FULL RANGE OF SERVICES Consolidations Pharmaceuticals Pallet building Ship spare parts Hazardous cargo Express Door-to-Door Perishable cargo

5 MULTIMODAL TRANSPORTATION VALUE ADDED SOLUTIONS FOR DOOR-TO-DOOR SERVICES BENEFITS BEYOND PORT-TO-PORT FREIGHT FORWARDING Premium service advantage from CMA CGM carrier relationships and service Integrated services for full logistics and track & trace combination CMA CGM LOG provides solutions that integrate environmental aspects of our business (helping customers achieve their carbon reduction objectives) TO USE THE RAIL OR THE BARGE CONSTITUTES A STRATEGIC SOLUTION TO REDUCE GLOBAL GREENHOUSE GAS EMISSIONS Greenhouse gas Greenhouse gas Greenhouse gas Truck Train Barge 50 Km 130 Km 300 Km x 2,6 times The distance travelled by truck x 6 times The distance travelled by truck FULLY INTEGRATED DOOR-TO-DOOR SERVICE ADAPTED TO MEET ALL NEEDS Rail Truck Barge

6 CUSTOMS MANAGEMENT EXPERTISE FOR MANAGING TRADE COMPLIANCES GLOBAL AND LOCAL EXPERTISE Extensive knowledge of customs clearance and documentation requirements globally, expedites delivery and avoids costly and inconvenient delays CMA CGM LOG is well established in Customs Management with extensive experience and capabilities developed over many years CMA CGM LOG s Customs Management services in-house capabilities and specialized support by selected trusted partners Information system interfaces that are connected to customs authorities CUSTOMS BROKERAGE AND CLEARANCE SERVICES Import / export customs clearance Bonded warehouse set up and management Transhipment permit processing Duty drawback application Consulting services and advice

7 PURCHASE ORDER MANAGEMENT & CONSOLIDATION VENDOR AND COST MANAGEMENT PURCHASE ORDER MANAGEMENT / VENDOR MANAGEMENT Manage product availability dates to avoid inventory shortage Coordinate transport organization linked to supply planning for a high level of performance Flow consolidation to reduce costs FULL DOOR-TO-DOOR VISIBILITY OF PO Be updated about PO management status : available, ready, collected, in transit, delivered Receive alerts and exceptions to take corrective actions STRONG SUPPORT SERVICES Manage PO and consolidation including fi nal delivery Deal with highly skilled professional customer service SERVICES EXAMPLES Monitoring : cargo readiness, booking system, delays Trucking from Supplier to Warehouse Reception of goods Labelling Dispatching per destination EDI system Pick and pack Reporting / KPI Wrapping...

8 WAREHOUSING & DISTRIBUTION INTEGRATED SOLUTIONS FOR WAREHOUSING AND DOMESTICS TRANSPORT CMA CGM LOG OPERATES WORLDWIDE WAREHOUSING WHERE WE CAN OFFER PICK AND PACK UP TO DISTRIBUTION THANKS TO SELECTED PARTNERS, CMA CGM LOG IS ABLE TO PROVIDE VALUE ADDED SERVICES WE HAVE A STRONG ORGANIZATION TO SUPPORT YOUR PROJECTS Local teams to operate and manage daily relationship EDI system Reporting / KPI s SERVICES EXAMPLES Reception of goods Temporary Storage Deliveries to various shops or customers EDI system Orders Management Reporting / KPI Pick and pack... Wrapping

9 ADVANCED HUB SHIPPING AS AN EXTENSION OF INVENTORY MANAGEMENT Push inventory closer to your customer without knowing the fi nal market Have a quick access to worldwide markets CMA CGM LOG solution gives you full stock visibility of containers and products CMA CGM LOG manages FIFO in the Hub for storage costs optimization THIS SOLUTION IS AVAILABLE WITH ANY SHIPPING LINE YOU WANT TO WORK WITH Adjust your production to real physical stock available in the hub Reduce by weeks the timeline from production of cargo to achieving sale and fi nancial return on the product EXISTING HUBS Port Kelang / Tanjung Pelapas Malta Tanger Zeebrugge Kingston Valencia Miami

10 CONTROL TOWER ENSURE FULL VISIBILITY & EXPERT CONTROL OF YOUR SUPPLY CHAIN DOCUMENTATION MANAGEMENT Booking Customs Clearance Contract Management Invoice Management and payment authorization Bill of Lading Claims Management TRACKING MANAGEMENT On- board information Departure information Transhipment information Arrival information Discharge information Ad hoc information REPORTING Self Service customized reports Customer Service supported reports INVENTORY MANAGEMENT QUALITY IMPROVEMENT MANAGEMENT Root cause analysis Action plan recommendation Action plan implementation Action plan follow up Warehouse / Hub In transit Inventory Management Alerts Professional team to control flows by centralizing all data and performing pro- active analysis, allowing corrective actions IT solution to support the business process

11 MARINE LOGISTICS EXTENSIVE RELATIONSHIPS WITH THE LEADING SEA FREIGHT CARRIER COMMUNITY PREMIUM SERVICE THANKS TO A DIRECT ACCESS TO CMA CGM WORLD SERVICES CONSOLIDATION CAPABILITIES FOR DELIVERY DIRECT TO VESSEL BY MULTIMODE TRANSPORT, INCLUDING CUSTOMS CLEARANCE PROFESSIONAL KNOWLEDGEABLE TEAM TO ENSURE TIMELY AND EFFICIENT MANAGEMENT OF ALL VESSELS FROM CONTAINER TO CRUISE LINERS AND EVERYTHING IN BETWEEN MARINE LOGISTICS Transport mode flexibility Supplier management On vessel delivery capabilities Dangerous Cargo accepted Cargo insurance Full track and trace Full customs clearance

12 SENSITIVE CARGO EXTENDED ONE-STOP-SHOP WITH SUPPORT FOR RESTRICTED CARGO CMA CGM LOG provides a global service delivery to all companies carrying sensitive materials. For restrictive and controlled products such as those listed below, individual capabilities must be in place to ensure the goods and materials cross safely. EXPERT KNOWLEDGE FOR HANDLING RESTRICTED OR CONTROLLED COMMODITIES CLASS 1 : explosives, ammunitions, weapons CLASS 5.1 : ammonium nitrate CLASS 7 : radioactive material (xenon lamps, photocopiers, medical material) Monetary products CMA CGM LOG possesses the experience to transport and to obtain the necessary licenses & permits for particular materials. These procedures are lengthy and complex to get, however CMA CGM LOG already has many mooring permissions to provide a global service delivery. DOOR-TO DOOR CAPABILITIES INCLUDING: PORT PERMISSIONS: CMA CGM LOG must guarantee to get all the necessary permissions cargo to ensure delivery without any convenience. ESCORT ARRANGEMENTS: for the transport of specifi c products types, escorts arrangements are agreed with the Governments of the countries concerned. PACKING: dangerous products need specifi c packaging to ensure safe travel for the products and for the crew members. Hazardous and radioactive materials are transported in accordance with procedures to meet safety requirements (IAEA TSR-I and IMDG CODE). FULL RANGE OF SERVICES Direct contact with authorities and ports for licences / permits Dedicated service, liner vessels, chartered vessels Shipment follow up from port of loading up to port of discharge

13 CMA CGM LOG KEY FIGURES: 55 Fully-owned branches worldwide 60 Countries 500 Highly-skilled staff members 400,000 TEU Handled around the world 8,500 Customers worldwide GET ONLINE AND GET IN TOUCH WITH YOUR LOCAL BRANCH. CMA CGM LOG Head Office 4 quai d Arenc Marseille cedex 02 France - Tél : +33 (0)

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