DSV Air & Sea. - Customer choices & Value added services

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1 DSV Air & Sea - Customer choices & Value added services

2 DSV Air & Sea DSV Air & Sea is a premier air- and seafreight service provider offering exemplary services, which makes us the preferred service partner for some of the most selective international trading companies and retailers. DSV Air & Sea An annual load of more than 250,000 tons of airfreight An annual load of more than 700,000 TEUs of seafreight Approximately 6,000 employees A global network of DSV offices in more than 70 countries enables us to maintain control of cargo in every continent 2 DSV India 2013

3 Airfreight Customer Choice DSV Priority Frequent Departures Priority Transit Time Secured Equipment Availability Status Reports DSV Track & Trace DSV Classic Premium Carriers Regular Departures Classic Transit Time High Equipment Availability Status Reports DSV Track & Trace DSV Budget Weekly Departures Budget Transit Time Solid Equipment Availability Status Reports DSV Track & Trace 3 DSV India 2013

4 Airfreight Services - Consolidated budget services Our consolidated services increase efficiency, reduce handling and optimise costs with weekly departures Consolidation of your cargo in our own facilities with solid transit schedules We offer secure, reliable and efficient scheduled transports to all major commercial centres around the world several times a week 4 DSV India 2013

5 Airfreight Services - Classic services Regular departures servicing your primary markets all over the world Plan the transportation of all your cargo with classic transit times Fixed schedules give you the flexibility to delay or accelerate delivery of your goods Creative routings for more remote or complex destinations with scheduled departures several times a week High equipment availability 5 DSV India 2013

6 Airfreight Services - Priority services Priority pick-up with frequent departures Urgent cargo and spare parts arriving as scheduled Priority cargo handling at airports and transit times Expedited customs clearance documentation on arrival Delivery when and where you need it DSV Air & Sea offers priority services to and from all major airports in the world. Dedicated DSV employees at all major airfreight gateways ensure priority handling of your cargo through the entire supply chain. 6 DSV India 2013

7 Airfreight Services - Full and part charter Own charter department with specially trained employees As charter broker, we communicate directly with our partner airlines, ensuring high flexibility, quick response times and the best available costs Our charter programmes are specifically designed for oversized cargo, time-critical consignments and large quantities that cannot be accommodated in regular consolidations We use our know-how and consolidation of volumes to plan charter flights for our regular consolidation services We offer extra alternatives to meet the space and frequency requirements on highly frequented trade lanes and during peak seasons 7 DSV India 2013

8 Airfreight Services - On-board courier On-board courier services for highly important spare parts, documents or other extremely urgent parcels We make sure that urgent cargo catches the first available flight and arrives at its destination as soon as possible We will arrange for the courier to literally carry your cargo from your doorstep, on board the plane and to the destination to save valuable time 8 DSV India 2013

9 Seafreight Customer Choice DSV Priority Frequent Departures / Priority Transit Time Guaranteed Equipment Availability & Space Preferred Handling of Pre-/On-Carriage Status Reports / DSV Track & Trace Short Advanced Bookings DSV Classic Premium Carriers Regular Departures Classic Transit Time Reliable Equipment Availability DSV Track & Trace DSV Budget Weekly Departures Budget Transit Time Reliable Equipment Availability DSV Track & Trace 9 DSV India 2013

10 Seafreight Services - LCL (Less than container load) Weekly departures to all major markets worldwide We offer reliable equipment availability and capacity, regular and frequent departures and a vast choice of destinations We consolidate freight at our dedicated gateways on a regular basis and serve most destinations worldwide at least once a week All consignments are handled by approved and reliable carriers We ensure safe cargo handling at every stage of the supply chain Timely and cost-effective transportation of your cargo 10 DSV India 2013

11 Seafreight Services - FCL (Full than container load) FCL (Full container load) services on a door-to-door or a port-to-port basis and everything in between all over the world We position containers at your facility to fit your schedule Flexible schedules to and from locations worldwide We deliver your cargo on time and within budget across borders, across continents and across the globe We are experts in handling special equipment needs such as dry, temperaturecontrolled, refrigerated, flat rack and open top containers 11 DSV India 2013

12 Seafreight Services - Non-containerised load / special equipment Our employees are experts in handling your overweight and out of gauge shipments not suitable for standard containers Whether you need flat rack or open top containers, Mafi trailers, platforms or other types of special equipment, DSV Air & Sea is able to service your needs We arrange for the proper equipment, all necessary permits and blocking, bracing and packing In the destination country, specially trained DSV employees are prepared to accompany your shipment to its final destination 12 DSV India 2013

13 Seafreight Services - Break bulk We offer special break bulk solutions for non-containerised cargo and complex shipments on both intercontinental and short sea routes We arrange pick-up at your premises and ensure safe packaging according to the carrier's specifications Whether by air or sea, DSV Air & Sea arranges safe and secure transportation on scheduled or special charter services As we have DSV employees at all major business hubs in the world, we ensure that all consignments are handled appropriately from pick-up to delivery 13 DSV India 2013

14 Seafreight Services - Buyer s consolidation services We provide consolidation services for customers by consolidating cargo delivered to our facilities by multiple suppliers With our buyer s consolidation services, you will have reliable service, less handling of cargo and fewer units to handle at your end destination Under our Distribution Centre ByPass Programme, the customer dedicated containers are packed and sealed for final delivery at the customer s premises or straight to the end users The buyer s consolidation services give you reduced costs and environmental savings and provide you with full transparency in a simplified manner 14 DSV India 2013

15 Hazardous and Temperature Controlled Cargo We provide tailored customer solutions and organise pick-up and delivery by specialised carriers, arranges special packaging and labelling of hazardous cargo Hazardous cargo by both air and sea is handled by trained and certified employees Our employees are up-to-date with the applicable regulations on global forwarding of hazardous cargo DSV Air & Sea offers full temperature-controlled transport services by air, sea and land We use state-of-the art equipment to ensure reliable transportation of all perishable goods 15 DSV India 2013

16 Combined Services - Sea - Air We reduce your transportation costs compared with an airfreight only solution and reduce transit times compared with a seafreight only solution A typical combined air- and seafreight solution will bring the shipment from the port of origin to the end destination almost two weeks earlier than if the shipment had been transported by sea alone Combined air- and seafreight services are an attractive alternative for customers who need transportation from large production sites, e.g. in China, to many Western destinations 16 DSV India 2013

17 Compliance and Value Added Services - Transport consultations Our highly trained logistics experts have in-depth knowledge and make sure our customers are always on the fast track We will help you find the most efficient routings and solutions to increase efficiency and optimise costs across your entire supply chain Specially trained route development managers with in-depth trade lane knowledge advise on country-specific documentation and customs requirements Our industry experts know all about your special business needs and requirements 17 DSV India 2013

18 Compliance and Value Added Services DSV Air & Sea meets the need for global compliance with all standards and regulations affecting the movement of cargo We ensure that your shipments comply with the innumerable international regulatory and security requirements while handled by the DSV network DSV complies with all documentation requirements, environmental policies, etc. DSV has integrated compliance into our transport management system to the extent possible. Your shipment will arrive on time and comply with all international regulations 18 DSV India 2013

19 Compliance and Value Added Services - E-services DSV Air & Sea offers e-services using the latest technology Our IT employees are well versed in providing solutions customised to fit our customers' requirements We offer internet-based cargo tracking and booking systems, EDI, e-billing, bar-coding and scanning system and customised reporting of key performance indicators (KPIs) and statistical data Our comprehensive e-services enhance the visibility and transparency of your shipments and streamline processes to constantly improve the individual solutions 19 DSV India 2013

20 Compliance and Value Added Services - Customs clearance and documentation We provide customs clearance services for all international shipments and clear your cargo through the maze of regulatory requirements as efficiently as possible We handle the complete administration process and documentation smoothly and efficiently Our in-house IT systems link directly to the customs authorities and allow us to offer customs clearance 24 hours a day, 7 days a week, where possible Local software solutions provide customers with duty and tax estimates for better cost control 20 DSV India 2013

21 Door-to-Door Services - Storage and warehousing Together with our sister organisations, DSV Road and DSV Solutions, we offer seamless door-to-door services including domestic logistics, storage and distribution DSV Air & Sea offers storage and warehousing, which completes the supply chain management process for imported and exported goods We cooperate with our colleagues in DSV Solutions to offer competitive and creative storage and warehousing solutions that will meet even the most stringent requirements of your business 21 DSV India 2013

22 Compliance and Value Added Services - DSV Cargo Insurance Our volume allows us to offer competitive insurance rates, also for shipments transported by other freight forwarders DSV Cargo Insurance protects you against the financial risks and time consuming processes if an unforeseen event occurs Customers can insure all shipments with full cover from pick-up to delivery Premium rates are fixed and based on the value of the shipment, the destination and the mode of transport In compliance with international standards of freight forwarders liability, the insurance follows international regulations in the event of damaged or lost cargo for which additional transport insurance has not been taken out Shorter claims handling procedures, typically not more than one week 22 DSV India 2013

23 Door-to-Door Services - Domestic distribution and pick & pack We distribute your goods all over the world through our national distribution centres and international network We offer just-in-time delivery from our distribution centres or directly to the consignee We optimise pallets, perform container stuffing, including quality and volume control, pick & pack as well as merchandise and documentation handling We manage all security issues by having DSV staff and CCTV surveillance at our warehouses We break down the shipments and pick the relevant products for each consignee Your products will be re-packaged, labelled and provided with an invoice, ready for delivery 23 DSV India 2013

24 For further information, please contact Direct tel.: DSV India 2013

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