CURRICULUM VITAE HESTER LUCIA APPOYER. My story

Transcription

1 CURRICULUM VITAE HESTER LUCIA APPOYER My story At work my activities flow between corporate training and executive coaching. I accompany individuals and teams in their personal and professional advancement as a result of: international working and training experience in South Africa, South East Asia, Austria and Central Eastern European countries intercultural communication skills experiencing both sides of living and working at home and in foreign countries. sound track record for facilitation, mediation, coaching, training, marketing and sales in the financial sector (Banking and Insurance) as well as pharmaceutical and cosmetic industries. 3 languages I easily exchange my high heels in Vienna for my hiking boots in South Africa, and back again! At play, when I m not cycling through the streets of Vienna to keep me fit while moving between seminars, workshops and coaching sessions, my hair also gets blown back by: exchanging wisdoms, experience and expert publications through writing newsletters and via social media; walking with rhino, doing road trips through remote parts of Southern Africa and being a voice for wildlife conservation; travelling to a new destination at least once a year; being on skis in the water and on a mountain slope, and getting another perspective(s) of the world through my son s eyes Personal Details Surname Appoyer First Name Hester Lucia Nationality South African with permanent residency in Austria; Contact Number hester@salt-pro.com Area of Residence Vienna, Austria Languages English (Native Speaker); German (Fluent 2 nd lang.); Afrikaans Social Media Skype linked in / facebook SALT Skills and Language Training Hester L Bergh-Appoyer CV 1

2 Ongoing Activities Period Self-Employed Profile 2002 to date in Austria SALT Skills and Language Training Director Business Trainer and Executive Coach Business Coach, Trainer, Facilitator and Mediator Translator and Proofreader Focus Intercultural Communication Competencies Diversity & Inclusion, Cross-border team development Leadership development skills Professional presentations; voice techniques and modulation Rhetoric and leading discussions Argumentation and negotiation Conflict prevention and mediation Personal mastery coaching and Interpersonal communication skills Business English 2nd language proficiency training and coaching Projects and Activities PR and liaison with key contacts in HR and training departments of corporate clients Defining, designing and implementing of bespoke in-company training programs and curricula; Supporting HR and training departments with training budgets, audits, group coordination and administration Acquisition, organization and management of trainer pool Collaboration with British Council, Vienna for Cambridge Examinations Upgrading and implementation of new learning methodologies German to English translation Clients: Austrian National Bank (ÖNB); sbau Sparkasse; BAWAGPSK Bank; easybank; Austrian Chamber of Commerce; ABA Austrian Business Agency; ASFINAG; STRABAG; MARS; The Veterinary University of Vienna. For references please refer to my homepage: Partnering Activities Period 2012 to date Company Schule des Sprechens, Vienna Position Presentation and Voice Coach Function Communication profiling and voice coach Rhetoric / Argumentation / Negotiation Presentation, Public Speaking, Personal Mastery Business English 2 nd language proficiency trainer Hester L Bergh-Appoyer CV 2

3 Period 2012 to Feb 2014 Uni. of Applied Sciences Burgenland, Eisenstadt Uni. of Applied Sciences Niederösterreich, St Pölten, Guest Lecturer Media Sciences Function Bachelor students Social Media and Marketing and Communication Presentation and Negotiation Skills Business English 2 nd language proficiency trainer Marking of prescribed academic projects and examination papers etc. Period 2011 to 2013 Company Krems University, Krems Guest Lecturer Communication in Health Management Function MBA students (part and full time students) NLP models and methodologies in Health Management Presentation and Negotiation skills Marking of prescribed academic projects and examination papers etc. Period 2009 to date Company KMU Akademie and Management AG - Position Lecturer Intercultural Awareness and Communication Function MBA students Intercultural Diversity & Inclusion Job in Motion Business English for Professionals Virtual classroom and presence lectures Period 2009 to date Company Aperian Global Global Learning Position Country Specialist Austria and South Africa Function Intercultural communication consultant for European professionals relocating to South Africa Period 2008 to date Company Trilog KG Position Trainer and Executive Consultant International Team Function Corporate training, coaching and workshop facilitator Leadership development / Cross-border project management Intercultural communication competencies Conflict resolution Business competence (Marketing and Sales) Negotiation skills for international business Employment History (a long time ago!) ELS International Language Centers Han Chiang College, Penang, Malaysia FUNCTION: Business English trainer and cultural awareness coach for Chinese and Malaysian professionals Hester L Bergh-Appoyer CV 3

4 Experts Language Institute, Vienna FUNCTION: Business English trainer and in-company course coordinator Raffles Education Group FUNCTION: HOD for the School of Business and Marketing audit, administration, marketing and PR Design and implementation of Marketing Management and Business English curricula Career orientation counseling Cultural diversity workshops Corporate imaging and business etiquette for women Pharmacia/Upjohn (Pty) Ltd (S.A.) FUNCTION: Key Account Manager Sales, Marketing and Training Hoechst/Roussel Laboratories (Pty) Ltd (S.A.) FUNCTION: Key Account Manager Sales, Marketing and Training with outstanding sales record Johnson and Johnson Professional Products (S.A.) Vistakon Division FUNCTION: Key Account Manager Sales, Marketing and Training Launch of disposable contact lenses Instrumental in positioning new product as market leader in South Africa Outstanding sales track record Sales, Marketing and Training Yardley Cosmetics of London (Pty) Ltd SA with outstanding sales track record Ellen Betrix Cosmetics (Pty) Ltd - SA Self-employed: The Beauty Spot, Durban SA Terence Scott Hair and Beauty, Durban - SA Qualifications / Education Period Institution Trilog KG Qualification Fit for Management Period Institution NLP Akademie, Vienna, Austria Qualification Certified INLPTA Trainer Period Institution Wiener Lebensberater Akademie and WiLAK, Austria Qualification Diploma Social and Life Counseling Hester L Bergh-Appoyer CV 4

5 Period Institution Akademie Systemisches und Organisationsberatung / ASO Qualification Certified Systemic and Organizational Coach Period 2003 Institution London Chamber of Commerce, UK Qualification Certified LCCI Arels TEB (Teacher English for Business) Period 2002 Institution CELTA BFI Vienna, Austria Qualification Cambridge Certified English Language Teaching to Adults Period Institution Damelin College, South Africa Qualification Diploma Marketing Management Period 1994 Institution MAST Rosebank South Africa Qualification Certificate Management and Sales Training Period Institution Natal Technikon, South Africa Qualification Diploma Beauty Therapy and Cosmetology HOBBIES & INTERESTS Supporting NPOs for wildlife conservation e.g. International Anti Poaching Foundation Organizing travel retreats for Austrians to South Africa Promoting South African artists and events supported by the South African Embassy of Vienna ESUMC Academy Vienna Women! MBA - My Best Advantage! - personal development program Hester L Bergh-Appoyer CV 5