LORENZ-SEMINARE Personality&Competence Training. Company Profile and Service Portfolio

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1 LORENZ-SEMINARE Personality&Competence Training Company Profile and Service Portfolio

2 Company Profile Founded plus 6 employees Qualified team of trainers and consultants International: German, English, Italian, Dutch, French, Portuguese Innovative training concepts Die Vertriebswerkstatt International Standards: Leadership Excellence Sales Excellence Intercultural Competence and practical experience all over the world Successful customers, first class references

3 Training Consulting Fairs Leadership Sales Communication Rhetoric Body language Working method BA compact Team development Performance Review Systems Personal Recruiting Personal Integration Assessment Center Performance Review/Tests for Sales, Service and Leadership Interim-Management Fair-Team Trainings Trade Fair Briefings KickOff-Moderation Event Moderation Key Speaking Hostess Service Booth Coaching

4 Leadership Excellence Basics Improvement Addition I-Fundamentals, situational leading II-Motivation a. team building III-Conflicts, pressure, stress Business Adm. for managers Inside sales management Leading + motivation / F.S. Rhetoric für managers Performance Review 45 plus Personality development Powerful presentations Dialectics a. body language Time and self management Moderation

5 Sales Excellence Basics Improvement Addition Sales I Expert/Basic Price talks Cold calling Powerful presentations Sales II BA compact Rhetoric Advanced Sales psychology Dialectics a. body language Successful nego. with buying agents Selling on the phone Consultative Selling Time and self management Moderation Key Account Management

6 Die Vertriebswerkstatt The training program for performance-orientated sales professionals. All modules practical, one-day and interlocked via transfer tasks. 1. Communication, structured negotiations 2. Handling objections, sales competence 3. Solution Business: Implementation of customer solutions via business studies, product and service. 4. Successful on the phone (e.g. service, sales, guidance) 5. Cold calling for professionals 6. Competent price negotiations 7. Body Language: reading, understanding, using; intercultural aspects 8. Developping a strong sales personality 9. Sales psychology: detecting, unterstanding and convincing different customer types 10. Detecting and solving conflicts 11. Key Accounts: Build-up of networks with customers 12. How to use intern ressources / intern networking

7 Performance Review Pro staff communication and systematic feedback Professional regular feedback processes between company, leaders and employees/team Optimized internal cooperation, team work and external image Identification of important topics for promotion of staff Performance Review at highest standards Strengthen performance orientation Integration of company specific content and targets

8 We guarantee success. Worldwide. Best references in Germany and abroad. High number of successfully conducted trainings with inspired participants. Internationality seminars can be booked in following languages: German, English, Italian, Dutch Intercultural competence our team operates successfully worldwide: Europe, Turkey, Brazil, Mexico, USA, Japan, China, South Korea, Thailand, Dubai, India

9 Karl Heinz Lorenz CEO, Senior Trainer and Consultant * 1962 in Weidenthal/Pfalz Studies of Information Technologies and Business Science at the University of Kaiserslautern Studies of Business Administration in Mannheim, Final degree: Diplom Betriebswirt (BA) Experience as business consultant and on top-management level Qualified as trainer and consultant at Integrata AG and at IWL (Prof. Friedemann Schulz von Thun) Speaker for symposiums and event moderation Many publications Lecturer at the Duale Hochschule BW, Mannheim and Karlsruhe Training Focus: Leadership and management Sales and communication trainings Rhetoric, presentation, body language Negotiation training Trade fair briefing and training Personality development Team development Business administration and finance Train the trainer, coaching und supervision Strategy consulting Language: German, English

10 Sebastian Hähnel Managementtrainer & Coach * 1980 Graduated engineer (FH), mechanical engineering (production techniques) Master of Business Administration (MBA), Shanghai/China Worked several years on higher manager level in Germany and abroad Lived and worked in Germany, USA and China Train the Trainer education, Lorenz Seminare Training focus: Management and development of small and medium-sized businesses Personnel management Sales trainings Future work Dealing with globalisation Intercultural communication Lean production Languages: German, English, Spanish (intermediate level)

11 Heiner Wankel Managementtrainer & Coach * 1960 Education as merchant in wholesale and foreign trade Study of business adminsitration in Munich 7 years branch manager ITwholesale 3 years head of sales & marketing department for business software 4 years sales manager 5 years member of upper management (Business Process Outsourcing) Train the Trainer education, Lorenz Seminare Training focus: Leadership and management (strategy consulting, business administration and business management) Sales management Sales and communication trainings Negotiation methods Conversation techniques, dialectic, conduct of negotiations Trade fair briefings / -trainings Personality development Team development Coaching and supervision Languages: German, English

12 Uwe Conradi Managementtrainer & Coach * 1970 Graduate in Business (University of the German armed forces, Munich) Long-time experience as Head of HR / HR manager Competence as division manager, long-time member of the management board > 12 years of experience in consulting and supervising staff and senior management Personal consultant, on a freelance work basis Train the Trainer education, Lorenz Seminare Training focus: Management trainings Human resources development Modern management systems Target-Management Competence-Management HR / HR-cost planning Assessment Center, put into practice Bonus systems, put into practice (Annual) personnel talk Work-Life-Balance Comapny health management Languages: German, English

13 Günter Isbrandt Managementtrainer & Coach *1965, born in Munich, since 1989 living in Italy Study of printing technologies at the FH Munich Diploma as Engineer, Diplom Ingenieur (FH) Several years of experience on management level Working as consultant and trainer for several years Trainer qualification at NLP- Italy (Neuro-linguistic Programming), EMMEDELTA Group (DISG personality profile at Ethos Austria) Training focus: Communication Negotiation methods Dialectic Trade fair briefings / Coaching Sales and Service Qualification Customer orientation Motivation and performance Time and self management Professional Coaching Intercultural training/diversitiy management Team development Languages: German, English, Italian

14 Frans Bruinsma Managementtrainer & Coach * 1952 Training in short- and long-distance traffic, IHK final examination Training as industrial business administrator; IHK final examination Working as Logistic Manager and Quality Manager for several years Working as Director of People Development for several years Since 2002 Management Trainer, Coach and Consultant DDI Certified Coach, Trainer and Assessor Barnes & Conti Certified Trainer Training focus: Development of overallconcepts Sales trainings Communication trainings Management trainings Intercultural competences Languages: German, English, Dutch

15 Susanne Braun Managementtrainer & Coach *1971 Examined export dealer Certified tradeswoman (BWL) Master of Business Administration (MBA), Cincinnati/USA Certified trainer, coach and consultant More than 15 years of experience in PR, marketing, sales business development, company start-up and project management as Managing Director, Marketing Manager and Product Manager Lived and worked in Austria, Germany, France, USA, Portugal and Italy Training focus: Intercultural Management/Cultural Awareness International Marketing Team building and team development Conflict resolution within teams Country specific trainings on Italy, Austria, Germany, Portugal, USA and France Communication training Negotiations Languages: German, English, Italian, French, Spanish, Portuguese

16 Isabel Betz Trainer & Consultant * 1978 Higher Diploma in International Business Administration and Management Final degree: officially recognised translator in Englisch Experience as employee and Manager in international companies Train The Trainer Qualification at Lorenz- Seminare Train The Trainer - Qualification for communication at IWL (Prof. Friedemann Schulz von Thun) Training focus: Communication training, service and customer orientation Workplace optimization Strategy and organisation counselling Office organisation and management Process optimization Presentation Trade fair team trainings Team development Assessment-Centers Languages: German, English

17 Tina Baumgartner Trainer & Coach * 1980 Studied psychology, sociology, communication science and dynamic of groups; final degree: Mag., University of Vienna and Klagenfurt Studies of elocution classes at the university of Landau / Germany. Certified HAKOMI-therapist Since 2005 trainer and coach Training focus: Workshop for Managers Holding employee appraisal interviews Team development workshops Single-Coaching Care and selfcommutation Moderation of company events Communication and rhetoric Negotiations Body language Intercultural comprehension Languages: German, English, Spanish

18 Elke Klöfer Coach * 1966 Graduated nurse, with work experience Tax Accountant, with several years of experience Basic studies in International Marketing (Merkur Akademie, Karlsruhe) Working as consultant for acquisition and trainer for several years Sales trainer for Lorenz-Seminare Training focus: Telephone training inbound Telephone training outbound Development of guidelines Cold calling for IT-service provider Sales techniques Trade fair coaching / event coaching Acquisition on fairs Personal coaching Sprachen: German

19 Contact information Lorenz-Seminare Personality & Competence Training Hauptstrasse 84 D Weidenthal Phone +49 (0) Fax +49 (0) Website Your contact person: Anja Christmann Project Management and Consulting Tel +49 (0)

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