Agenda. Dell. Talent Acquisition. IT Career Experiences Q&A. Who We Are Industry Trends. Getting out there CV Preparation Competency based Interviews

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Harriet Riley
7 years ago
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1 Careers in IT Mairead Murphy Talent Acquisitin Dell HR Mike Hayes Slutins Architect Dell Slutins Centre Shane Gavin IT Prject Manager Dell Technlgy & Slutins

based Interviews IT Career Experiences Mike Hayes

2 Agenda Dell Wh We Are Industry Trends Talent Acquisitin Getting ut there CV Preparatin Cmpetency based Interviews IT Career Experiences Mike Hayes Slutins Architect Shane Gavin IT Prject Manager Q&A Human Resurces

Dell Glbal Wh we are 106,000 $62.1 billin Frtune 100 106,000 emplyees arund the wrld Revenue fr FY11 was $62.1 billin Every Frtune 100 cmpany des business with Dell.

3 Dell Glbal Wh we are 106,000 $62.1 billin Frtune ,000 emplyees arund the wrld Revenue fr FY11 was $62.1 billin Every Frtune 100 cmpany des business with Dell. Delivering technlgy slutins that enable peple everywhere t grw and thrive Dell Cnfidential We ffer ur custmers bestin-class slutins that are simultaneusly pen, capable and affrdable.

4 LIMERICK CHERRYWOOD DELL Ireland 2012 Our Businesses DELL Slutin Centre Glbal Cmmand Centre Service Quality & Engineering Service Parts & Lgistics, EMEA Cnfiguratin Services Dell Services Slutins Prtfli Management Infrastructure Managed Services, EMEA IT Applicatins Supprt Applicatins Develpment & Maintenance Dell Services Clud R&D Centre Glbal Supprt Services Operatins Technical Accunt Management Service Delivery Management Glbal Mdular Supprt SaaS EMEA Take Back Team Services Training & Develpment Operatins & Technlgy Glbal Supply Chain Operatins Glbal Prcurement Strategy and Prgram Management Sales Prcess Re- Engineering Glbal Sftware & Peripherals IPS Engineering Glbal Operatins Engineering Supply Chain Design EMEA Lgistics PG Client Develpment Other Teams Business/Sales Operatins Glbal Finance Legal Affairs Human Resurces Dell EMEA Cmmercial Sales CSMB Pan EMEA Sales UK Ireland Medium Business UK Large Enterprise/Crp EMEA LE Sales Operatins EMEA Marketing EMEA Finance Ireland Public Large Enterprise UKI Partner Direct EMEA OEM Sales (multilingual team) Other Teams Human Resurces Human Resurces

5 Industry trends 3 billin peple will cnnect electrnically via mbile r Internet technlgy by 2014 $$$$$$$$$$$$$ $$$$$$$$$$$$$ $$$$$$$$$$$$$ $$$ $73 billin wrldwide spending n Clud Services by 2015 $$$$$$ 44x By 2020, the Digital Universe will be 35ZB - 44 times as big as it was in 2009 $420 billin 2011 IT spending in emerging markets an increase f 10.4% ver x IDC estimates that the Digital Universe will duble every 18 mnths

6 Graduate Vide

7 Getting ut there!

8 Recruitment Practice Changes Scial Mving Media away is frm becming reliance the n mst agencies ppular methd twards f Direct surcing Recruitment candidates Mdel and Linkedin is the mst widely used tl. Dell EMEA Surcing Hub in Cherrywd It allws Cst rganisatins effective t invest t in target internal specific resurcing candidate pls, with defined skillsets, which in Scial turn can Media save is time becming and resurces. the mst ppular methd f surcing candidates and Linkedin 65% is the f recruitment mst widely used is nw tl. dne thrugh scial media platfrms including LinkedIn, Facebk and Twitter Cmpanies are perating a mre flexible Dell resurcing has recently mdel appinted a Scial Media Advisr Limited fr cmpany Recruitment independent each cntractrs f it s majr regins Fixed term emplyees Outsurcing specific functins LinkedIn helped attract almst 1000 new hires. 150,000 With recruitment fllwers csts Dell being glbally tightly reigned in, rganisatins are reducing their reliance n recruitment agencies, with mre expecting t use Investing new media/technlgy $1.6 millin t in recruit LinkedIn nw (49%) glbally cmpared t 2009 (31%) CIPD Quarterly Strategy Frum

9 LinkedIn is Intuitive and easy t use Emplyers target prfessinals Excellent search capability 120+ millin members in 200+ cuntries 6m new members per mnth Linkedin is the N. 1 direct surcing tl fr Dell recruiters in Ireland 89% f cmpanies hiring in 2011 use scial netwrks fr recruiting, f this grup 87% use LinkedIn 55% f hiring cmpanies plan t invest mre in scial recruiting; nly 17% will spend mre n jb bards and 31% will even spend less n jb bards Glbal Marketing

10 LinkedIn Prfile Michael Dell 10 Human Resurces

11 Facebk Fastest grwing nline site f all time Currently ver 800m members - (huge ptential fr recruitment) Individuals expect cmpanies t have a presence n scial media sites such as Facebk Dell has 3 Reginal Careers Pages Americas, EMEA & APJ Tw way street - use the pages t pst jbs, interact with fllwers, push ut relevant infrmatin 54% f jbseekers are mre likely t apply fr a jb at a cmpany after becming a fan r fllwing the cmpany n scial media Human Resurces

12 40% f cmpanies use all three tp netwrks LinkedIn, Facebk and Twitter Twitter prcessing 230m tweets a day, this has increased by ver 100% since the beginning f m active prfiles with an expected increase f 26m by year end 83% Eurpean Cmpanies have a Twitter accunt Dell is investing resurces t tap int this huge database f ptential Human Resurces

13 CV

14 CV Key Features. Clear cntact details - address and mbile phne number Skills summary - 6 t 7 lines f a synpsis f yur career t date Career Histry - in chrnlgical rder including emplyer, jb title, dates f emplyment Educatin Histry/Qualificatins - in chrnlgical rder nly including prfessinal r relevant qualificatins Interests - limit t 4 max with at least ne related t career Tailr yur CV fr each jb applicatin t reflect the requirements f the particular jb Human Resurces

15 CV D s & Dn ts Triple check spelling, grammar and punctuatin Ask smene t prf read Study the jb specificatin when editing yur CV Sell yurself DO Use bullet pints Be cgnizant f use f apprpriate verbs (.ie managed, lead, created, maintained, etc) DON T Use decrative fnts r pictures Include Junir and Leaving Cert results Use cmpany specific acrnyms Include lng wrdy sentences Dn t leave unexplained gaps (ie. travelling, persnal assignments, etc) Human Resurces

16 Cmpetency Based Interviews

17 Cmpetency based interviewing What? Assessing whether a candidate demnstrates specific cmpetencies Hw? Explre past behaviur, which is the best indicatr f future behaviur Why? Establish suitable behaviur that is relevant t requirements f the rle 17 Cnfidential Human Resurces

18 Dell Cmpetencies Tickets t Entry Excel Execute Engage CUSTOMER FIRST Act with the custmer in mind PERSONAL EFFECTIVENESS Listen, take wnership, be a rle mdel, grw and learn ENGAGE OTHERS Prvide directin, develpment and inspiratin INCLUSIVE Think glbally, value diversity, cllabrate and cnsider the impact DECIDE Be curageus, cntribute, prvide/slicit input, take actin SIMPLIFY Fcus n what matters mst, keep things streamlined and effective DRIVE STRATEGY Knw the business, lk ahead, plan fr the future INNOVATE Be creative, take smart risks, cntinuusly imprve Integrity & Ethics Intellectual Capacity Adaptable Drive fr Results 18 Human Resurces

19 STAR Mdel Situatin: The situatin yu were in Task : The tasks yu were respnsible fr Actin: The actins yu tk Result : The results yu achieved 19 Cnfidential Human Resurces

20 Heading in the right Directin Plan yur travel and expect the unexpected Plan transprt Get directins Allw time fr traffic First impressins last Dress apprpriately Strng handshake, smile Listen and answer the questins Understand the questins Apply STAR mdel t answer Quarterly Strategy Frum

21 Heading in the right Directin Change yur examples Prepare at least 5 examples Sell Yurself Lk interested Watch bdy language Nd head and smile D yur hmewrk Research cmpany Review jb spec Prepare the questins yu want t ask Relevant t the rle Career prgressin, training. Quarterly Strategy Frum

22 Mike Hayes Slutins Architect

23 Shane Gavin IT Prject Manager

24 Q & A

25 Thank yu

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