Coaching The Evolution of Team Coaching: Context, Skills and Competencies

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1 Coaching The Evolution of Team Coaching: Context, Skills and Competencies EMCC Conference in Bilbao November 2012 Diane Brennan (USA, Arizona) Kaj Hellbom (EU, Finland)

2 From this session you will walk away with Insight into the development of a collaborative culture A deeper appreciation for the value of team coaching and its contribution to the organisation A model for 3.0 coaching A clearer understanding of what is required of a team coach

3 Why WE and teams - matter Alone we are words, together we become a poem

4 Three cultures: YOU, ME and WE YOU Blaming culture, learned helplessness, Its because of you ME Strong individualism and ego, Its because of me WE Positive interdependence, Its because of us

5 Distinctions

6 Proven approaches to coaching the team Group development Team diversity

7 3.0 approaches to coaching the team Positive deviance Supportive beliefs

8 Positive deviance the idea

9 The positive deviance approach There is always a positive deviance There are unused resources in the system The best consultants are already working here A sustainable way forward

10 The beliefs approach the idea Visible behavior Skills, competencies Beliefs, mindsets Robert Kegan and Lisa Lahey s work in Immunity to Change is a powerful tool for uncovering limiting beliefs

11 From limiting to supportive beliefs Do the limiting beliefs here actually represent a negative deviance? What if we reframe the approach to positive deviance? How to help the team to uncover already existing supporting beliefs?

12 The four ways in Use the positive deviance approach concert Guide the team through the stages Find and develop supporting beliefs Open up the diversity in the team

13 The new competencies of a team coach

14 Evolving to coaching 3.0 There is a lot to win with team coaching Team coaching is different New competencies are needed Team coaching supports people, teams and organisations to create a culture that inspires success, sustainability, and a flourishing future

15 Team Coaching Resources Adkins, L. (2010). Coaching agile teams: A companion for scrum masters, agile coaches, and project managers in transition. Boston: Pearson Education. Britton, J. J. (2010). Effective group coaching: Tried and tested tools and resources for optimum group coaching results. Somerset: John Wiley & Sons. Clutterbuck, D. (2008) Coaching the team. In Drake, D. B., Brennan, D. and GØtz, K. (Eds.) The philosophy and practice of coaching. Clutterbuck, D. (2007). Coaching the team at work. London: Brealey. Fischer, Merja. (2012). Linkages between employee and customer perceptions in business-to-business services: Toward positively deviant performances. Aalto University School of Science, Finland.

16 Team Coaching Resources Hackman, J.R. (2011). Collaborative intelligence.: Using teams to solve hard problems. San Francisco: Berrett-Koehler. Hackman, J. R. (2002). Leading teams: Setting the stage for great performances. Boston: Harvard Business School Press. Hauser, L. (2011). Team and Group Behavior. In L. Wildflower and D. Brennan (Eds.) The handbook of knowledge-based coaching: From theory to practice. (pp ). San Francisco: Jossey-Bass. Hawkins, P. (2011). Leadership team coaching: Developing collective transformational leaders. London: Kogan Page. Kegan, R. and Lahey, L. (2009). Immunity to change: How to overcome it and unlock your potential in yourself and your organization. Boston: Harvard Business School Press.

17 Team Coaching Resources Pascale, R., Stenin, J., and Stenin, M. (2010) The power of positive deviance: How unlikely innovators solve the world s toughest problems. Boston: Harvard Business School Press. Thornton, C. (2010). Group and team coaching: The essential guide. East Sussex: Routledge. Wageman, R., Nunes, D.A., Burruss, J.A., and Hackman, J.R. (2008). Senior leadership teams: What it takes to make them great. Boston: Harvard Business School Press. Whitney, D., Trosten-Bloom, A., Cherney, J., and Fry, R. (2004). Appreciative team building: Positive question to bring out the best of your team. Lincoln: iuniverse. Katzenbach, J. R., and Smith, D. K. (2003). The wisdom of teams: Creating the high performance organization. New York: Collins Business.

18 Walk with us We care for teams! Diane Brennan Dean, BCC Business Coaching Center BCI Business Coaching Institute Phone: Kaj Hellbom Co-Founder and CEO, BCC Business Coaching Center BCI Business Coaching Institute Phone:

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