DOMAIN 6: Caregiver support system

Transcription

1 DOMAIN 6: Caregiver support system Sub-domain: Recruitment Key evaluative questions Transformational/ outstanding Well placed Developing Minimally effective/weak Detrimental How well designed and effective is the for? An innovative, multiagency recruitment strategy is embedded There is multi-agency responsibility for finding care placements and multiagency support for ensuring placements work well All C&YP in the custody of the Chief Executive are matched with an approved, skilled caregiver; social workers go out of their way to address barriers to finding appropriate The recruitment strategy is well established and consistently implemented All C&YP in the custody of the Chief Executive are placed with an approved caregiver; all efforts are first made to identify appropriate The recruitment strategy is in place but inconsistently implemented Most, but not all, C&YP in the custody of the Chief Executive are placed with an approved caregiver; inconsistent efforts are made to identify appropriate placements There is awareness of the need for a but it is not yet developed There is a lack of attention paid to ensuring that C&YP in the care of the Chief Executive are placed with an approved caregiver; the site does not make efforts to identify appropriate There is no or valuing of the need for a recruitment strategy The site discounts the need to place C&YP with approved ; the site undermines efforts to identify appropriate Golden Thread: Responsiveness to Māori

2 How well designed and effective is the for Māori? CYF successfully supports iwi social services to provide culturally appropriate placements for mokopuna Māori CYF works with mana whenua and iwi and Māori organisations to successfully locate kin and recruit high quality Māori There is consistent, active seeking out of family, whānau, hapū and iwi as caregiver options; a systemic approach is taken to finding appropriate placements for mokopuna Māori There is ad hoc consideration given to family, whānau, hapū and iwi as caregiver options There is a failure to consider family, whānau, hapū and iwi as caregiver options The recruitment strategy actively dismisses family, whānau, hapū and iwi as caregiver options Golden Thread: Voices of C&YP Are the views of C&YP in care sought to inform the development of the? C&YP feel confident that their input has influenced the recruitment strategy The site goes out of their way to address any barriers preventing siblings from being placed together where possible and/or practicable in care are sought to inform the development of the Siblings are placed together where possible and/or practicable unless there are safety concerns that require addressing are inconsistently sought to inform the development of the Inconsistent efforts are made to place siblings together are not sought to inform the development of the No effort is made to place siblings together are ignored or rejected in the development of the The site actively seeks to separate siblings from each other

3 Sub-domain: Caregiver support services Key evaluative questions Transformational/ outstanding Well placed Developing Minimally effective/weak Detrimental How well are provided with training and development? The training provided to is extended to the C&YP s wider whānau so that they can also increase their skills and provide respite care For who need intensive support, there is flexible, multi-agency, wrap-around support in place to enable to achieve their personal learning and development goals The organisation informs key stakeholders about the support and entitlements that should receive from CYF so that others are in a position to advocate for entitlements on their behalf Training for is readily available and accessible; are encouraged and supported to participate in a variety of learning/training events that meet their needs Personal learning and development plans are in place for all non and some as needed; plans are tailored to needs Caregivers are informed of their roles and responsibilities and the nature of the Training may be available but the opportunities available lack variety or do not meet caregiver needs; or have some difficulty accessing training opportunities; or are not consistently encouraged and supported to participate in learning/training events Caregivers don t have a say in what training they need Personal learning and development plans may be in place, but they are not tailored to needs Caregivers are only partially informed about their roles and responsibilities or the nature of the support and entitlements they Caregivers are not given opportunities to participate in learning/training events There are no personal learning and development plans in place for Caregivers are not informed of their roles and responsibilities or the nature of the support and entitlements they should receive from CYF Training and development of is not considered important Informing about their roles and responsibilities or the nature of the support and entitlements they should receive from CYF is not considered important

4 support and entitlements they should receive from CYF should receive from CYF; or some are fully informed but others are not informed How well are supported and resourced to manage challenging and high risk behaviour, both for children with high needs and young people who have offended? All have a plan and the information and resources they need to care for their C&YP and manage challenging and high risk behaviour The support that receive to manage challenging and high risk behaviour enables to effectively support C&YP to regulate their behaviour All have a plan and the information they need to care for their C&YP and manage risk behaviour Caregivers can access the mix of services they need to care effectively for C&YP with risk behaviour Caregivers can access training and some resources but it does not sufficiently equip to be able to manage challenging and high risk behaviour There is no training or additional resources available to for managing risk behaviour The need for additional support and resources for to manage risk behaviour is not acknowledged There is a regional approach to caregiver support; resources are pooled to maximise the quality and quantity of support How well are provided with support, both financial and social work, to undertake their care effectively? There is a multi-agency support package to ensure that are effective in their role with C&YP Caregiver social workers There is a dedicated role for the provision of caregiver support services that is well supported and resourced to do their job well There is a dedicated role for the provision of caregiver support services but a lack of support for this person to do their job well There is no dedicated role for the provision of caregiver support services and no active seeking for a replacement There is no dedicated role for the provision of caregiver support services and the organisation does not care

5 proactively identify when need support and provide outstanding practical and emotional support whenever it is needed; social workers engagement with enables to care effectively for their C&YP Caregivers receive the financial resources needed to care effectively for their C&YP; there is flexibility in the provision of financial resources to needs are reviewed as often as necessary to maintain C&YP s safety and wellbeing Every caregiver is allocated a caregiver social worker to provide with practical and emotional support; caregiver social workers take responsibility for engaging with, at least once every 8 weeks; the quality of social workers engagement with is high Caregiver social workers work effectively as a team with children s key social workers to support C&YP s placements Social workers respond promptly and consistently to phone calls by strong positive relationships with their caregiver social Some are allocated a caregiver social worker to provide with practical and emotional support but others are not; or caregiver social workers do not take responsibility for engaging with the ; or caregiver social workers do not engage with the at least once every 8 weeks; or the quality of social workers engagement with is inconsistent Caregiver social workers do not consistently work as a team with children s key social workers to support C&YP s placements Social workers do not promptly or consistently return phone calls by inconsistent relationships with their Caregivers are not allocated a caregiver social worker to provide with practical and emotional support Social workers do not return phone calls by poorly developed relationships with their caregiver social worker and their child s key social worker Caregiver social workers do not work effectively with children s key social workers to support C&YP s placements Caregivers do not receive the standard allowance payments to which they are entitled needs are not reviewed The organisation does not believe that the need practical or emotional support from social workers Social workers ignore or do not bother to return phone calls by negative relationships with their caregiver social worker and their child s key social worker Caregiver social workers actively undermine the work of children s key social workers or vice versa Caregivers are prevented from receiving the standard allowance payments to which they are entitled

6 worker and their child s key social worker Caregivers receive the standard allowance payments to which they are entitled, and ensure that allowances for C&YP s clothing, birthdays, Christmas and pocket money are used for C&YP in their care and/or passed on to C&YP in an age appropriate way needs are reviewed within the first six months of being approved and annually thereafter caregiver social worker and/or their child s key social worker; or some have good relationships with their caregiver social worker and/or their child s key social worker but others do not Some receive the standard allowance payments but others do not; or receipt of allowance payments is inconsistent; or do not consistently use allowances for C&YP s clothing, birthdays, Christmas and pocket money for C&YP in their care needs may be reviewed, but not within the timeframe specified in the caregiver support and review policy needs are ignored How well are the observations and Caregivers are part of the C&YP s care team, Observations and insights of There is inconsistent integration of There is a failure to integrate Observations and insights of

7 insights of integrated into the planning and decision-making for C&YP in care? actively involved in planning and decisionmaking for C&YP are consistently integrated into the planning and decision-making for C&YP observations and insights into planning and decisionmaking for C&YP observations and insights of into planning and decision-making for C&YP are rejected or actively ignored Golden Thread: Voices of C&YP Do C&YP in care feel safe and valued by their? Are the views of C&YP sought when care and protection? C&YP feel safe and valued by their and well-supported to achieve their aspirations and potential Care and protection placements decisions take full account of the views of C&YP and what they believe is best for C&YP feel safe and valued by their are sought when care and protection Some, but not all, C&YP feel safe and valued by their are sometimes sought when care and protection placement options are considered for C&YP do not feel safe or valued by their are not sought when care and protection C&YP feel rejected by their C&YP are living in unsafe environments are ignored or rejected when CP