Mobile Self-Scanning More convenience for your customers

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1 Mobile Self-Scanning More convenience for your customers

2 » That s what I call smart: now I always have an overview about my shopping, and I no longer have to wait to checkout. Even my weekend shopping is now fun and easy.«offer your customers an innovative shopping experience Mobile Self-Scanning solutions combine a raft of benefits in one handy device: a carefree shopping experience, useful information and quick checkout. The most efficient way to shop Whether your customers want to do a quick purchase or stroll at leisure around the store, Mobile Self-Scanning allows them to save a lot of time because they scan their goods while they shop. All they then have to do at the checkout is pay. They no longer need to take their purchases out of the shopping cart and put them back in. A Mobile Self-Scanning solution does away with long lines at the checkout. Your customer is king The Mobile Self-Scanning process with a retailer s mobile device or with a customer owned smart phone saves time and gives your customers more options: they can scan items directly at the shelf and can easily access additional information on products or promotions. While shopping customers know exactly what their total bill will be at all times. The Mobile Self-Scanning process Registration Purchase and scan Finish shopping Pay Customers start their shopping trip with the TPiSCAN app. Customers scan the goods and get additional information. At the exit, customers scan the QR code to finish shopping. They then pay conveniently via mobile wallet app. Customers register at the store entrance and take the device. Customers scan the goods and get additional information. At the exit, customers insert the device into the rack and data are transferred. They then pay at a checkout or Pay Tower - with cash, card or mobile wallet.

3 » The solution for optimizing your checkout system Mobile Self-Scanning from Wincor Nixdorf minimizes the time and work involved at the checkout. As a result, you can deploy your staff far more profitably to ensure better service and smooth processes in the store. Relaxed checkout, more productive staff Employees are relieved of all physically strenuous activities at the checkout since they no longer have to pick up and move items. The cost and work involved in checking out customer purchases can be reduced further with self-payment terminals. You can assign staff more efficiently and cope with peak times or longer opening times without any problems. And because store assistants can devote their time to caring for customers, your level of service is enhanced. According to VDC Research, the number of Mobile Self-Scanning systems in Europe s retail businesses is growing rapidly % p. a. Lean processes, greater security Mobile Self-Scanning increases customer throughput and improves processes at the checkout. Security is not neglected, thanks to smart re-scanning technology of the stored customer data. Transaction-controlled exit gates can be used in conjunction with the technology to offer a more secure shopping environment. With Cash Cycle Management Solutions, that are integrated into payment terminals, the checkout processes can be further optimized. Staff no longer come into direct contact with cash, either at the checkout or cash office. This makes your internal processes quicker, more transparent and less expensive. Innovation for your image You set the benchmark with Mobile Self-Scanning not only in terms of speed at the checkout and customer throughput, but also when it comes to your image. Your customers have three more reasons to keep on coming back: a shopping experience tailored to their needs, quick and easy payment, and better service. All that boosts the image of your store and word of it will soon get around. Mobile Self-Scanning gives our customers more independence and our staff more time to help and advise them. It s a win-win situation for everyone!«

4 Integrated solutions for your business success Modern Mobile Self-Scanning solutions from Wincor Nixdorf integrate seamlessly in your IT system landscape to ensure processes that are secure and always available. Availability Services Remote Mgmt eservices Platform Service International Current analysis Comprehensive Same quality in approx. 40 countries worldwide Experienced Competence Center Integration Definition of scenarios Simulation and ROI calculation Expert Consulting Checkout Portfolio Flexible Hardware Software Mobile devices/smart phones Pay Tower Modular Cash recycling systems Complete integration in POS application Self-service application TPiSHOP/TPiSCAN Holistic consulting for systematic optimization A perfect store format is one that is well suited to the customer that uses it, encouraging long-term loyalty, bringing communities together with the store at the central point. Finding the right solution for your store format requires an analysis of all processes, a calculation of checkout throughput and a ROI simulation to identify success factors. Our retail consultant specialists are available with the international expertise and experience to help identify ideal solutions for your business. By utilizing standard tools that analyze the critical factors across your branch network, such as assortment depth, store type, customer demographic and shopping behaviors, our consultants can help you identify the ideal checkout configuration that best reflects your business requirements. Uniform IT for different store formats Our checkout portfolio offers a modular, scalable IT platform for retail businesses. Mature, ergonomic and easy-to-use hardware and software adapt effortlessly to every store concept and size, simplifying day-today business, even at the enterprise level. Existing IT structures and components can be integrated seamlessly and as a result, investments are protected and businesses are ideally prepared for the future. System installation and monitoring An end-to-end solution from a single expert source: from initial concept phases, implementation, IT integration, deployment and rollout, we will support you through it all. Our international experience in over 40 countries enables the smooth commissioning and consistent availability of your business. Full service for reliable solutions Our international Services ensure the high operational availability of your systems. Standardized service processes, an expert helpdesk and efficient remote management guarantee your business is always up and running. Wincor Nixdorf can support you in every aspect of your self-service deployment, from preventative maintenance, optimized management of cash cycles, processing of cashless payments to the complete outsourcing of your IT operations, we can deliver services to your business around the clock, worldwide, in local languages, throughout the entire store lifecycle: from store opening via the integration of new software to the expansion into new markets. HOW TO ACHIEVE A SUCCESSFUL Mobile Self-Scanning Solution It s all about Service Inspire your customers throughout their entire shopping trip with new innovative technologies. Our retail consultant specialists can help you discover the perfect solution mix to enhance your selfservice program. Elevate the experience Increase interaction with the Mobile Self-Scanning device by introducing and guiding your customers through their transaction. Include intuitive graphical user interface to facilitate and improve customer usage. Get everyone involved Well-trained, helpful staff can support and advise customers in Mobile Self-Scanning and make it more appealing and attract customers to use the channel. Spread the word Promote your innovative shopping concept to create immediate high acceptance amongst your customers.

5 For more information on Mobile Self-Scanning solutions, just scan the QR code with your mobile phone or visit on the web. Published by Wincor Nixdorf International GmbH Heinz-Nixdorf-Ring Paderborn Germany Phone: +49 (0) / Fax: +49 (0) / info.retail@wincor-nixdorf.com Wincor Nixdorf International GmbH All rights, including rights created by patent grant or registration of a utility model, are reserved. Delivery subject to availability. Subject to change for technical reasons. Printed in Germany, January 2015