IS 604: Contemporary Issues in IS Banking Enterprise Systems

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1 Chair of Information Systems IV (ERIS) Institute for Enterprise Systems (InES) IS 604: Contemporary Issues in IS Banking Enterprise Systems Prof. Dr. Alexander Mädche Chair of Information Systems IV Institute for Enterprise Systems Lecture supported by:

2 Agenda Session III Agenda 1 B 2 tec Company Overview 2 Introduction to SAP Banking Services 3 SAP Business Partner 4 Contract Management 5 Product Configuration 6 Financial Conditions & Pricing 7 Order Management 8 Item Management & Payment Services 9 Posting Control Management 2

3 Agenda Session III Agenda 10 Settlement Management 11 Accounting Integration 12 Bank Statement 13 Summary: Future Perspectives in SAP Banking Services 3

4 b²tec: Company Overview 4 b²tec is an SAP consulting company focused in the area of SAP Core Banking systems Head Office: Branch Offices: Year of foundation: 2001 Number of employees: Executed Projects: Business Lines: Germany, Bad Vilbel Canada, Slovakia, India, Switzerland ca.100 Europe, the Americas, the Middle East, Asia, and Africa Consulting, Development, Trainings

5 b²tec: Our self-image 5 Growth b²tec the core banking specialists We are leading provider of Core Banking Services in SAP and expanding permanently our business activities Efficiency b²tec the know-how company We are providing know-how for financial institutions and ensuring competitive advantage of our customers Culture b²tec your trusted advisor We are oriented exclusively on the aims of our customers and building long-term relations

6 b²tec: Our Value Creation Process 6

7 b²tec: Our Business Expertise and Competence 7

8 b²tec: Our Business Expertise and Competence 8 Consulting Development Training Expert advise on: Implementation of core baking systems Upgrade and Release Changes Data Migration IT-Strategy Technical support on: SAP Application Development SAP Enhancement Development Interfaces Maintenance Software Architecture Advanced Trainings and Workshops on: 1. SAP Standard Trainings SAP ERP SAP Banking Services All platforms 2. Custom Trainings - Individually tailored workshops and trainings to address customer specific needs and objectives

9 b²tec: Roles and Career Model 9

10 b²tec: Our Business Activity 10

11 Agenda Session III Agenda 1 B 2 tec Company Overview 2 Introduction to SAP Banking Services 3 SAP Business Partner 11

12 Introduction to SAP Banking Services 12 GOALS OF THIS UNIT Understand key concepts of Service Oriented Architectures and discuss SOA in Banking Services from SAP Provide historical insights on SAP Banking Services development Understand the integration of Banking Services from SAP with other SAP components and third-party solutions

13 Agenda: Introduction to SAP Banking Services 13 Agenda 1 Service Oriented Architecture 2 Historical Development of SAP Banking Services 3 Integration of SAP Banking Services

14 Service Oriented Architecture 14 Motivations for SOA Changing business environment: from Value chain to Business network New values and strategies: Customer-Centric Connect and Collaborate Relationship-driven Shared risk Expectations from IT and IS: Efficiency Insight Flexibility

15 Service Oriented Architecture 15 Service Oriented Architecture (SOA) is a software architecture that is based on principle of reusable, open standard services that provide connection of back-end applications with one another and with front-end applications. Service Oriented Architecture Component Oriented Architecture Application Application Application Application Application Application Integration Infrastructure Application Application Application Application Application Application Service Interface (specific applications are connected with specific interfaces, that usually cannot be reused ) A service is defined as any kind of functionality providing that it uses fixed interfaces and open standards. It consists of a contract (interface definition), one or more interfaces and an implementation.

16 Business Functionality Collaboration and Process Management Front-End Service Oriented Architecture 16 Concept of service-oriented architecture (SOA) Channel Applications Integration Infrastructure Business Drivers Speed of change Efficiency Differentiation Back-End Applications Strategic IT Response Layered Architecture Service-based integration

17 Service Oriented Architecture: Service Cut 17 Service Cut Determination of the right cut for layers, business objects or components is one of the main architectural challenges. The right cut solely depends on the individual case, however there are following guidelines: Where to cut horizontally: Business objects to processes Business objects to UI Where to cut vertically: Business objects to business objects Data versus process Process to UI Front end / Multi Channel Collaboration / Process Management Business Functionality Business Functionality Requirements influencing architecture: Openness Extensibility Flexibility Higher Abstraction

18 Service Oriented Architecture: Service Cut 18 Service Cut/ Layering of Architecture Access from the user perspective occurs by means of the uppermost layer that addresses different channels and requirements users and devices need. Although partial user access can take place on the lower levels as well. User Access Front end / Multi Channel Collaboration / Process Management Business user and channels should use decoupled UIs only Customizing and configurations will require direct UIs as well UI should contain as few process and business logic as possible Business Functionality Business Functionality

19 Service Oriented Architecture: Service Cut 19 Service Cut/ Layering of Architecture The main idea of three layered landscape is to use the middle layer as the de-facto for process orchestration instance. Front end / Multi Channel Process Logic Collaboration / Process Management Process logic and Orchestration resides mainly in the middle layer As much of process logic as needed in the Business Objects layer As little of process logic possible in the UI layer Business Functionality Business Functionality

20 Service Oriented Architecture: Service Cut 20 Service Cut/ Layering of Architecture The business objects are forced to reside in the lowest layer, the rationale behind is that business objects, in the sense of a self-contained entity, should be able to manage to manage its own consistency as much as possible. Front end / Multi Channel Collaboration / Process Management Business Functionality Business Objects and Logic Business Functionality Business objects and logic resides in the lowest layer when possible Extensibility and adaptation to existing landscapes force business objects into the process layer Business objects persistency should not reside in the UI at all

21 Service Oriented Architecture. Service Cut 21 Service Cut/ Layering of Architecture Examples of horizontal cuts: where the process logic resides? # 1: set of data objects that completely controlled and managed by a central business process layer # 2: thick and rich set of data objects that were not designed to communicate with each other; process flow is typically hard coded in the application # 3: balanced approach

22 Service Oriented Architecture: SAP BaS 22 Banking Services from SAP is based on the concept of Service Oriented architecture (SOA), which enables business logic and data usage from different Applications, Databases and Upstream Systems. Enterprise SOA (SAP term) is a SAP used term to transport its idea on how SOA should be deployed in enterprises. Enterprise SOA stands for a business-driven software architecture that introduces to SOA fundamentals also business semantics. It combines the technologies, standards, and approaches of a serviceoriented architecture with a common business language that SAP co-defines with its ecosystem in the form of enterprise services Enterprise services (SAP term) are services that have well defined business functionality and published by SAP in Enterprise Services Repository. SOA puts the focus on the reusability of the business functionality, and thus, supports enhanced agility in responding to changes in business process requirements. Example: service name for functionality to create business partner in SAP Bank Analyzer FinancialInstrumentsAnalyticalReferenceDataBusinessPartnerEventIn The Enterprise Services support following tasks: Data delivery from upstream systems Supply of third-party solutions or support of own solutions with result data Integration of user interfaces Integration of reporting tools

23 Business Functionality Collaboration and Process Management Front-End Service Oriented Architecture: SAP BaS 23 Concept of service-oriented architecture (SOA) in SAP Banking Architecture Integration Infrastructure Online Banking Branch Call Center Enterprise Service Bus Consequence for SAP Transactional Banking ability to integrate with any channel ability to work with any integration infrastructure Backend SAP Transactional Banking SAP Analytical Banking Partner Solutions ability to integrate with any other backend application ability for granular deployment of business functions as needed in the specific customer situation

24 Service Oriented Architecture: Modeling and Design 24 Modeling & Design Banking Services from SAP uses modelling in three dimensions: architecture, business, and development. Business and development models are translated to software by models adhering to the architecture models.

25 Service Oriented Architecture: Modeling and Design 25 Modeling and Design Tools: Example of Business Process Modeling A business process can be defined as a chronological and logical sequence of activities to perform a corporate task that generates benefit or value for the recipient in terms of transformation of material or information. This includes: Processes within a company and processes across the borders of companies Overall End-to-End processes and parts of processes System-supported processes and purely manual processes Data flow, activities, roles, and resources within a process

26 Service Oriented Architecture: Modeling and Design 26 Modeling and Design Tools: Example of Architecture Modeling in ARIS An architecture is a static view of deployment units, process components and business objects.

27 Service Oriented Architecture: Modeling and Design 27 Modeling and Design Tools: Example of Service Definition and Development in ESR Enterprise Services Repository

28 Agenda: Introduction to SAP Banking Services 28 Agenda 1 Service Oriented Architecture 2 Historical Development of SAP Banking Services 3 Integration of SAP Banking Services

29 Historical Development of SAP BaS 29 SAP offers 2 global solutions for Banking: Banking Modules within ERP and separate platform Banking Services from SAP The development of the first solution began in early 90 s with vertical integration of banking solutions into standard ERP. As a next SAP Banking Services started to be developed in parallel. From October 2012 SAP Banking Services version 8.0 is in general availability Low-/ middle sized companies Large companies SAP ERP Banking module SAP Banking Services

30 Historical Development of SAP BaS 30 AM Account Management DM Deposit Management MCM Master Contract Management CMS Collateral Management System PCO Posting Control Office CYT Capital Yield Tax BaS Banking Services Banking Services from SAP starting from release 6.0 cover loans, deposits, master contracts, collaterals, posting control, pricing, and capital yield tax.

31 Historical Development of SAP BaS 31 Functional Areas covered by BaS 8.0 Banking Services 8.0

32 Agenda: Introduction to SAP Banking Services 32 Agenda 1 Service Oriented Architecture 2 Historical Development of SAP Banking Services 3 Integration of SAP Banking Services

33 Integration of SAP Banking Services 33 The current sub-unit provides sample integration scenario for Loans Management and Deposits Management on Banking Services with other components to enable end-to-end processes. Present graph depicts the components from SAP required for sample integration scenario: Account Origination SAP CRM Open Item Management System SAP FI-CA Payment Transaction System SAP PE Withholding Tax SAP CYT Management Bank Analyzer Collateral Management Business Intelligence SAP NetWeaver BW General Ledger SAP GL The integration details for each component are shown in the next slides.

34 Integration of SAP Banking Services 34 Sample Integration Scenario to Customer Relationship Management SAP CRM provides the infrastructure to configure the account origination process for various banking services. An example is preconfigured for loan product. SAP CRM banking services from SAP Account Origination Account Management

35 Integration of SAP Banking Services 35 Sample Integration Scenario to Payment Transaction Systems PTS enables to manage payments from/to external senders and recipients that are either accounts on the other product system within the same financial institution or other financial institutions. banking services from SAP Account Management SAP PE

36 Integration of SAP Banking Services 36 Sample Integration Scenario to Reporting The transactional and master data can be extracted to SAP BW, transformed and reported. banking services from SAP SAP NetWeaver Account Management BW

37 Integration of SAP Banking Services 37 Sample Integration Scenario to Accounting The given example uses Bank Analyzer as a subledger system to transfer the data to general ledger. The detailed integration scenario for accounting will be discussed in the separate unit. banking services SAP SAP ERP Account Management Transfer Bank Analyzer Transfer General Ledger

38 Integration of SAP Banking Services 38 Sample Integration Scenario to Correspondence Management SAP provides Correspondence Tool and Print Workbench, however these tools have only limited functionality and required third-party systems for output management. banking services from SAP Account Management Correspondence Tool Print Workbench

39 Integration of SAP Banking Services 39 Sample Integration Scenario to CYT SAP Capital Yield Tax management is a solution that is used to calculate CYT. Account Management CYT Management

40 Integration of SAP Banking Services 40 Sample Integration Scenario for Open Item Management Open Item Management is required for loans management process, and namely for invoicing and clearing open items. banking services from SAP Account Management SAP ERP Contract Account / Receivables SAP PE

41 Integration of SAP Banking Services 41 Sample Integration Scenario for Collateral Management SAP CMS allows processing of collaterals and link them to loans in Banking Services system.

42 Introduction to SAP Banking Services 42 SAP solutions for banking started with integration of banking solutions into ERP platform, later the separate banking platform Banking Services from SAP was introduced, which was aimed to be a single back-end system for banking. Service Oriented Architecture puts main focus on services that are based on open standards and are reusable. In SAP Banking Services SOA architecture concept ideally consists of three layers: first layer is front-end systems and channels (mostly non-sap), second layer is integration infrastructure with Enterprise Service Bus, and third layer is back-end applications and particularly Banking Services from SAP for transactional banking. Applications and layers are connected with each other with services.

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