Display digital signage content on a palm-sized

Transcription

1 WDS-H WDS-M icompel WDS Wearable Digital Signage Display digital signage content on a palm-sized BLACK BOX wearable screen. Engage customers with video loops shown on the 2.4" WDS. Show full-motion videos or slideshows of text messages. Offers an average playback time of hours. Customer Support Information Order toll-free in the U.S.: Call BBOX (outside U.S. call ) FREE technical support 24 hours a day, 7 days a week: Call or fax Mailing address: Black Box Corporation, 1000 Park Drive, Lawrence, PA Web site: info@blackbox.com

2 Trademarks Used in this Manual Follow the steps listed in Section 3 to start using your Wearable Digital Signage (WDS). For a quick glance at the Wearable Digital Signage (WDS) unit s specs, go to page 4. Trademarks Used in this Manual Black Box and the Double Diamond logo are registered trademarks, and icompel is a trademark, of BB Technologies, Inc. Mac is a registered trademark of Apple Computer, Inc. Linux is a registered trademark of Linus Torvalds. Internet Explorer and Windows are registered trademarks of Microsoft Corporation. Any other trademarks mentioned in this manual are acknowledged to be the property of the trademark owners. WARNING! THE WDS MAGNET EMITS A STRONG MAGNETIC FIELD! PLEASE KEEP THE MAGNET AWAY FROM CREDIT CARDS, HARD DRIVES, AND OTHER OBJECTS SENSITIVE TO MAGNETIC FIELDS. Page blackbox.com

3 Table of Contents Table of Contents 1. Specifications Overview About the icompel Wearable Digital Signage WDS What s Included Getting Started in 5 Easy Steps STEP 1: Load the Software on Your Computer STEP 2: Configure the Software and Add your WDS STEP 3: Familarize Yourself with the WDS STEP 4: Download Content STEP 5: Wear Your Sign! Using the WDS Playing the Playlist Updating the Content on the WDS Additional Features System Menu Listen to Music Playing Video Resources Manager USB Disk Troubleshooting Problems/Solutions Contacting Black Box Shipping and Packaging FCC Compliance Statement NOM Statement blackbox.com Page 3

4 Chapter 1: Specifications 1. Specifications Additonal Features Listen to music while reading e-books with bookmark function; listen to music while playing games, Portable U-disk function supports firmware upgrade Audio Built-in Hi-Fi 8-ohm speaker; Microphone record and line-in record; Good timbre, supports 3D EQ surrounding effect, customer-selectable EQ Built-In Memory 256 MB flash NOTE: Default memory is 256 MB, which is more than enough for a typical user. For more memory, install an ordinary memory card. Display Screen 2.4" (0.95 cm) 260 K full-color TFT display 320 x 240 (default) or 220 x 176 Formats AVI and JPEG Languages Supported English, Simple Chinese, Traditional Chinese, German, French, Spanish, Italian, Dutch, Polish, Portuguese, Swedish, Russian, Arabic, Thai, Danish, Slovakian, Croatian, Hungarian, Romanian, Turkish, Hebrew, Japanese, Korean MPEG-4 Video Format Play, full-screen play display, exterior-sound speaker play; High-definition JPEG picture browse function Music Formats MP3, WMA, and WAV Platforms Standalone Resolution 320 x 240 pixels Settings Energy-saving setting, brightness adjustable, customer-selectable power off time Storage Capacity 8 GB flash Transmission Speed 5-Mbps USB 2.0 ultra-high User Controls (1) ON/OFF switch, (5) buttons: Back, Volume, Reverse, Forward, and Play Connectors (1) mini USB, (1) mini 3.5-mm audio connector, (1) mini TF card slot Power (1) AC USB charger Size 2.4" screen Weight 2.4 oz. (69 g) Page blackbox.com

5 Chapter 2: Overview 2. Overview 2.1 About the icompel WDS Wearable Digital Signage The WDS is a portable presentation tool. It enables you to display digital signage content on a player screen that fits in the palm of your hand and attaches easily to your clothing via a magnet. Typical applications include: Deliver a message through professional video content. For example, a salesperson can choose an item from the playlist to demonstrate a presentation to a customer. In-store promotion to increase sales: For example, in a retail store, each employee has a WDS. Every day the employees can download new content to the WDS. The employees can all have the same content, or different content. 2.2 What s Included Your package should contain the following items. If anything is missing or damaged, contact Black Box Technical Support at or info@blackbox.com. Wearable Digital Tag Lanyard USB cable (for uploading data) and charging AC USB charger Magnetic fastener CD-ROM containing an instruction manual and the MSM Client Tool software A quick install guide blackbox.com Page 5

6 Chapter 3: Getting Started 3. Getting Started Get up and running in five easy steps: 1. Load the software. 2. Configure the software on your computer. 3. Familiarize yourself with the WDS. 4. Download the content. 5. Wear your sign! 3.1 STEP 1: Load the Software 1A. Insert the mini CD disk into the computer, then run setup.exe. 1B. The screen shown in Figure 3-1 appears. Figure 3-1. Security warning screen. 1C. Click on the Run button. The screen shown in Figure 3-2 appears. Page blackbox.com

7 Chapter 3: Getting Started Figure 3-2. Welcome screen. 1D. Click Next. The license agreement screen screen shown in Figure 3-3 appears. Figure 3-3. License agreement screen. 1E. Click I accept the agreement to accept the license, then click Next. The screen shown in Figure 3-4 appears blackbox.com Page 7

8 Chapter 3: Getting Started Figure 3-4. Select Destination Location screen. 1F. Click Next to go to the Select Start Menu Folder screen (Figure 3-5). Figure 3-5. Select Start Menu Folder screen. Page blackbox.com

9 Chapter 3: Getting Started 1G. Click Next to go to the Select Additional Tasks screen (Figure 3-6). Figure 3-6. Select Additional Tasks screen. 1H. Check the boxes next to Create a desktop icon and Create a startup icon, then click Next. The Ready to Install screen appears (Figure 3-7). Figure 3-7. Ready to Install screen. `1I. Click on the Install button. The software installs on your computer (Figure 3-8) blackbox.com Page 9

10 Chapter 3: Getting Started Figure 3-8. Installing screen. 1J. The following screen appears (Figure 3-9). Figure 3-9. Setup Wizard screen. 1K. Check the box next to Launch icompel EDS MSM Client Tool, then click Finish to finish the installation. Page blackbox.com

11 Chapter 3: Getting Started 1L. The WDS icon shown below (Figure 3-10) appears in the system tray (Figure 3-11) on your computer: Figure WDS icon. Figure System tray. 3.2 STEP 2: Configure the Software and Add Your WDS Player 2A. Click OK. The Configuration screen shown in Figure 3-12 appears. 2B. Look at the label on the back of the unit. The serial number is printed here. This should match the number in the Publisher Address field in Figure blackbox.com Page 11

12 Chapter 3: Getting Started Figure Configuration screen. First look at these four fields on the screen: the icompel EDS Publisher Address, User, Password, and Password Confirmation. Type in the address of your icompel EDS, the user name, password, and password confirmation. Table 3-1 describes all the fields in the Configuration screen. Next, look at the rest of the fields on the Configuration screen and type in the correct information for your system. Page blackbox.com

13 Chapter 3: Getting Started Table 3-1. Data Upload Settings and Software Update Settings. Field Control Path icompel EDS Publisher Address User Password Password (Confirmation) Sync. Interval, sec. Description Where local content is stored. The address of your content server. The username of your account. The password of your account. The password of your account. How often the MSM client tool checks for new content. Packed Content (for UMTS) Interactive Copying Poll Interval, hr. Automatic Software Update Check for devices using 3G Internet connections for updates. Checked by default. How often the MSM client tool checks for software updates. Check to apply automatically. Server Address Location of update server. ( ). Synchronize button Updates content on the WDS. Info button Press to go to Info screen. Players Management button Click to check registered WDS. Add Player button Click to add a WDS. OK button Save and exit blackbox.com Page 13

14 Chapter 3: Getting Started Add Player 2C. Click on the Add player button in the screen below. 2D. Type in the serial number printed on the back of your WDS. Figure Configuration > Players screen. Figure Player added. Page blackbox.com

15 Chapter 3: Getting Started 3.3 STEP 3: Familiarize Yourself with the WDS First, take a look at the diagram below. It shows the locations of the connectors, indicators, and buttons on the WDS. Table 1 describes these components Figure Components on the WDS blackbox.com Page 15

16 Chapter 3: Getting Started Table 3-2. Components on the WDS. Number Component Description 1 ON/OFF switch Powers the unit ON or OFF. 2 Microphone Audio in. 3 Lanyard grid (portrait mode) Loop the lanyard through these connectors to use the screen in portrait view. 4 MIni USB conector Connects to client computer mm audio connector Audio from client computer. 6 Back button Goes back to the previous screen. 7 Volume button Adjusts the volume. 8 Reverse button Reverses the presentation. 9 Forward button Forwards the presentation. 10 Play button Plays the playlist. 11 Lanyard grid (landscape mode) Loop the lanyard through these connectors to use the screen in landscape view. 12 LCD screen Displays playlist content. 13 Speakers Audio from playlist. 14 Mini TF card slot Used to upgrade memory. 15 Magnet Attaches the tag to user. 3.4 STEP 4: Download Content STOP! MAKE SURE THE WDS UNIT IS POWERED OFF! Synchronizing with the power on can lead to unexpected results such as corrupt content. 4A. Attach one end of the included USB cable to the computer that s running the client software. 4B. Connect the other end of the USB cable to the USB connector on the WDS. 4C. The following screen pops up (Figure 3-16): Figure File list to copy screen. Page blackbox.com

17 Chapter 3: Getting Started 4D. Click Continue. 3.5 STEP 5: Wear Your Sign! Figure Client tool progress screen. 5A. Clip the WDS onto your shirt with the magnet. Then power on the WDS. NOTE: See Figure 3-15 for the location of the power button. 5B. Power on the unit. The current playlist screen appears. NOTE: The system administrator determines the current playlist. Your WDS is ready to use. The playlist pops up automatically after power up blackbox.com Page 17

18 Chapter 4: Using the WDS 4. Using the WDS 4.1 Playing the Playlist The WDS displays the playlist set by the system administrator. Use the buttons described in Table 4-1 to navigate through the Playlist display. Table 4-1. Buttons on the WDS. Number in Figure 3-15 Button Description 7 Volume button Adjusts the volume. 8 Reverse button Reverses the presentation. 9 Forward button Forwards the presentation. 10 Play button Plays the playlist. If your content changes by the day, hour, or work shift, follow the instructions below to download new content. 4.2 Updating the Content on the WDS To check for new content each interval (day, hour, or work shift), first MAKE SURE THAT THE WDS IS POWERED OFF, and connect the WDS to the client as described in Section Additional Features System Menu Press the Play key to enter the option menu, then press and hold the Back key to exit the submenu and return to the main interface. Setup In the Main Interface, press the left or right arrow key to select Settings, then press the "PLAY" key to enter the Setting interface (located right side top). Select the sub-option by pressing the left or right key. Options include: MUSIC RECORD DISPLAY AUTO PLAY TIME SET SYSTEM POWER OFF TIME DEFAULT SET Display Setup 1. Set the backlight time to go into Screen Save mode in 5, 10, 15, 20, or 30 seconds, or always on. 2. Set the Lum: (brightness of the light) to +1, +2, +3, +4 and +5. The lower the level, the brighter the light. 3. Set the Backlight BACK to Normal or Electricity-Saving mode. Page blackbox.com

19 Chapter 4: Using the WDS System Setup Choose from four sub-options: Language, About, Upgrade, and Default. 1. Language Selection: Choose from 20 languages. 2. About: Player storage memory, remaining memory, and system software version number. These fields are read-only, press the BACK key to exit. 3. Firmware upgrade: Click out of the dialog box in this menu, and it reminds you whether to upgrade the firmware, or it will exit if no firmware is upgrading. 4. Default Set: In this menu, click out of the dialog box, confirm whether to resume the default value (select Yes or No ). Power Off Time In this menu, choose from Off, or 10, 15, 30, 60, or 120 minutes. Default Set Click out of the dialog box and confirm whether to format the player (select Yes or No ) Listen to Music Play/Stop/Pause In the Music Play menu, connect the earphone to the player, then select the desired song file by pressing the left or right arrow key. Press the Play key to play; tap the Play key to pause. When music is playing, the audio frequency displays on the interface. The player only supports the Lyric Synchronous Display format. The file shares the same name as the LRC file in MP3 format. For example, if the music file is named Angel.mp3, the LRC file must be named Angel.Irc, and both files have to be in the same directory, Press _ to change the display frequency and the display lyric. Volume Control Press the VOL Key. The speaker mark on the left side top of the screen changes from pink to green. Press the left or right key to increase or decrease volume. Music Play Setting Menu In Music Play state, press the BACK key to return to the Main Menu and enter the Music in Settings option. Press the left or right arrow key to go to the desired setup menu. Then press the Play key to confirm. A-B Repeat function In Music Play state, press and hold the Vol key to select the beginning point of the repeat. A will display on the screen; until you reach the endpoint of the repeat, then release the key and B will display. The player will repeat the music between the beginning point (A) and the ending point (B). To resume normal play, press the Volume key. The A-B sign on the screen will be switched OFF. 1. Repeat Mode Once: Stop after playing all the songs in each directory Repeat once: Repeat playing a single song. Folder once: Play all the songs in the folder. Folder repeat: Repeatedly play all the songs in the folder. All once: Play the songs in the current folder randomly. All repeat: Play all the songs repeatedly blackbox.com Page 19

20 Chapter 4: Using the WDS Intro: Play all the songs the first 10 seconds of the current folder. 2. EQ Select In this menu, use the Forward and Back keys to scroll through the options, for example, 3D, Rock, Pop, Classic, Bass, Jazz, and User EQ. 3. Play Mode Order & Shuffle option EQ Select Normal/3D/Rock/Pop/Classic/Bass/Jazz/User EQ. The above eight options will give you different music effects. User EQ set To edit your favorite EQ effect, press the left and right arrow keys, and hold the "VOL" key Playing Video In Video Play mode, press "PLAY" to pause the video while playing, press and hold BACK to exit, press and hold the right arrow key to fast forward while playing, press and hold the left arrow key to rewind while playing. Press the right arrow key to move to the next file or press the left arrow key to move to the previous file. Voice REC In the Main Interface, enter the Record state, press the Play key to start recording. Press the Play key again to pause recording. Press the Vol key to save the recorded file and enter the next Record preparation state. Press and hold the BACK key to exit RECORD. REC Setup In the SETTING interface, enter the Record option. Adjust the settings for REC Quality and REC Volume. 1. For REC Quality, choose from high quality and common quality. 2. For REC Volume, choose +1, +2, +3, +4, or +5. You can find the recorded files in the Music Play menu. If the screen displays Full Space, there is no space for new recorded files. Delete other files to release more space Resources Manager Resources manager provides information about file type, structure, and contents to help manage and search for file content in classifications. Delete File In the Internet Explorer root directory, you can select photo, music, or video files. Press the VOL key for one second to display the Delete Dialog box. Choose Yes to delete and No to cancel USB Disk USB Display BACK The player has a high-speed USB 2.0 port with the transmission speed of 5 Mbps. It s a standard USB disk that supports Windows 98 (it needs to install the driver), Windows 2K (it s unnecessary to install the driver), Mac OS 10.3 and higher, Linux Redhat 8.0 and higher. It supports USB power supply and can be played without a battery. After connecting to the PC (several seconds later), the player will display online backup. Page blackbox.com

21 Chapter 4: Using the WDS Charge Display BACK If the battery is too low, the display shows Low battery to power off, then the player is powered off automatically. You can use the attached charger to charge the battery. During charging, the battery icon displays as a partially empty icon. After the charging, the battery electricity shows full grid. The battery fully charges in 6 hours. NOTE: The first two times you charge the battery after receiving the WDS, you must charge it for more than 8 hours blackbox.com Page 21

22 Chapter 5: Troubleshooting 5. Troubleshooting 5.1 Problems/Solutions PROBLEM: I attached the WDS to the computer running the client tool, then selected Rescan USB and the WDS tries to read files as if it were a flash drive. CAUSE: The WDS should be powered off before attaching it to the computer. SOLUTION: POWER OFF THE WDS BEFORE CONNECTING IT TO THE COMPUTER. PROBLEM: What is the difference between the hosted version (WDS-H) and the managed version (WDS-M)? SOLUTION: The hosted version (WDS-H) connects to MSM.blackbox.com. For the managed version (WDS-M), you obtain an IP address from your adminstrator. PROBLEM: The player cannot be turned off. SOLUTION: Check whether the player is powered on or not and whether the machine program is damaged or not. PROBLEM: The player cannot be turned on. SOLUTION: Check whether the player is powered on or not and whether the machine program is damaged or not. PROBLEM: The player hangs. SOLUTION: Push the power switch to restart the player. PROBLEM: The player does not play. SOLUTION: Check whether the machine is powered on or not. Confirm that the volume level is not set to 0, check that the earphone is connected securely, and keep the earphone clean. Format the disk again. PROBLEM: Player does not record. SOLUTION: Make sure there is enough memory and electricity. PROBLEM: Words on the display are deformed. SOLUTION: Make sure you have selected the correct language. PROBLEM: Player does not function normally after upgrading. SOLUTION: Upgrade again in Windows Page blackbox.com

23 Chapter 5: Troubleshooting 5.2 Contacting Black Box If you determine that your WDS is malfunctioning, do not attempt to alter or repair the unit. It contains no user-serviceable parts. Contact Black Box Technical Support at or Before you do, make a record of the history of the problem. We will be able to provide more efficient and accurate assistance if you have a complete description, including: the nature and duration of the problem. when the problem occurs. the components involved in the problem. any particular application that, when used, appears to create the problem or make it worse. 5.2 Shipping and Packaging If you need to transport or ship your WDS: Package it carefully. We recommend that you use the original container. If you are returning the unit, make sure you include everything you received with it. Before you ship for return or repair, contact Black Box to get a Return Authorization (RA) number blackbox.com Page 23

24 FCC and IC RFI Statements Federal Communications Commission and Industry Canada Radio Frequency Interference Statements This equipment generates, uses, and can radiate radio-frequency energy, and if not installed and used properly, that is, in strict accordance with the manufacturer s instructions, may cause inter ference to radio communication. It has been tested and found to comply with the limits for a Class A computing device in accordance with the specifications in Subpart B of Part 15 of FCC rules, which are designed to provide reasonable protection against such interference when the equipment is operated in a commercial environment. Operation of this equipment in a residential area is likely to cause interference, in which case the user at his own expense will be required to take whatever measures may be necessary to correct the interference. Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment. This digital apparatus does not exceed the Class A limits for radio noise emis sion from digital apparatus set out in the Radio Interference Regulation of Industry Canada. Le présent appareil numérique n émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de la classe A prescrites dans le Règlement sur le brouillage radioélectrique publié par Industrie Canada. Page blackbox.com

25 NOM Statement nstrucciones de Seguridad (Normas Oficiales Mexicanas Electrical Safety Statement) 1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado. 2. Las instrucciones de seguridad y operación deberán ser guardadas para referencia futura. 3. Todas las advertencias en el aparato eléctrico y en sus instrucciones de operación deben ser respetadas. 4. Todas las instrucciones de operación y uso deben ser seguidas. 5. El aparato eléctrico no deberá ser usado cerca del agua por ejemplo, cerca de la tina de baño, lavabo, sótano mojado o cerca de una alberca, etc.. 6. El aparato eléctrico debe ser usado únicamente con carritos o pedestales que sean recomendados por el fabricante. 7. El aparato eléctrico debe ser montado a la pared o al techo sólo como sea recomendado por el fabricante. 8. Servicio El usuario no debe intentar dar servicio al equipo eléctrico más allá a lo descrito en las instrucciones de operación. Todo otro servicio deberá ser referido a personal de servicio calificado. 9. El aparato eléctrico debe ser situado de tal manera que su posición no interfiera su uso. La colocación del aparato eléctrico sobre una cama, sofá, alfombra o superficie similar puede bloquea la ventilación, no se debe colocar en libreros o gabinetes que impidan el flujo de aire por los orificios de ventilación. 10. El equipo eléctrico deber ser situado fuera del alcance de fuentes de calor como radiadores, registros de calor, estufas u otros aparatos (incluyendo amplificadores) que producen calor. 11. El aparato eléctrico deberá ser connectado a una fuente de poder sólo del tipo descrito en el instructivo de operación, o como se indique en el aparato. 12. Precaución debe ser tomada de tal manera que la tierra fisica y la polarización del equipo no sea eliminada. 13. Los cables de la fuente de poder deben ser guiados de tal manera que no sean pisados ni pellizcados por objetos colocados sobre o contra ellos, poniendo particular atención a los contactos y receptáculos donde salen del aparato. 14. El equipo eléctrico debe ser limpiado únicamente de acuerdo a las recomendaciones del fabricante. 15. En caso de existir, una antena externa deberá ser localizada lejos de las lineas de energia. 16. El cable de corriente deberá ser desconectado del cuando el equipo no sea usado por un largo periodo de tiempo. 17. Cuidado debe ser tomado de tal manera que objectos liquidos no sean derramados sobre la cubierta u orificios de ventilación. 18. Servicio por personal calificado deberá ser provisto cuando: A: El cable de poder o el contacto ha sido dañado; u B: Objectos han caído o líquido ha sido derramado dentro del aparato; o C: El aparato ha sido expuesto a la lluvia; o D: El aparato parece no operar normalmente o muestra un cambio en su desempeño; o E: El aparato ha sido tirado o su cubierta ha sido dañada blackbox.com Page 25

26 NOTES Page blackbox.com

27 NOTES blackbox.com Page 27

28 Black Box Tech Support: FREE! Live. 24/7. Tech support the way it should be. Great tech support is just 30 seconds away at or blackbox.com. About Black Box Black Box provides an extensive range of networking and infrastructure products. You ll find everything from cabinets and racks and power and surge protection products to media converters and Ethernet switches all supported by free, live 24/7 Tech support available in 30 seconds or less. Copyright Black Box Corporation. All rights reserved. WDS-H version blackbox.com