File Maintenance Clerk. The File Maintenance Clerk is responsible for the following ESSENTIAL FUNCTIONS:

Transcription

1 File Maintenance Clerk The File Maintenance Clerk is responsible for the following ESSENTIAL FUNCTIONS: Computer operation with proficiency in program utilization for obtaining transmissions and reports, making signs, correcting prices and backing up the system. Perform daily store walk, scanning all displays and floor stands along with verifying all overhead signs using scanner gun and COMTEC printer. Print TELON report with associated bookwork and filing (weekly reports completed on Mondays). Edit transmission and mark the hard copy. Distribute price changes. Scan discrepancy forms daily, located in front office and at U-Scan, and resolve problems. Obtain hard copy tags from store mail; tear and sort tags. Put up shelf tags, beginning with A tags, closely watching effective dates. Specifically follow the Batch Application Procedure to avoid discrepancies. Complete price changes by mid-morning Sunday Put up replacement tags Put up Compare and Save tags and check prices of items Perform scan audit over a duration of 4+ hours making corrections where needed. Work Location File Maintenance Clerks must work throughout the grocery store facility, including in offices which may be located a floor above the main store area. They rarely walk outside of the store to perform their job tasks. They must stand and walk for at least 8 hours at a time. In that time, they may sit during standard beaks and meal and while using the computer. File Maintenance Clerks frequently will lift, bend, turn, twist, and reach, using all parts of the body. Marginal Duties (may become essential functions based on the size of the store, availability of personnel, time of day, etc.) - Weekly generator check with monthly battery check, assist department heads in making/placing requested tags, assist vendors as needed, assist customers on the grocery floor who have questions, obtain metal signs frames from storage area, and promote a reasonably clean, safe work environment. Apply at

2 PHYSICAL DEMANDS ANALYSIS 1. STANDING AND WALKING All of the tasks listed previously require continuous standing and walking 1 foot to 1,080 feet (the average length of the product aisle) to the opposite end of the store. Surface: Linoleum flooring kept relatively clean and free of debris. Estimated Total Hours: 6-8 hours per shift 5-6 days per week (depending upon which union contract that employee was hired under). 2. SITTING Store locations have seated work-stations in offices for computer use. These have padded, adjustable swivel office chairs with 31 desk height. Keyboards are at desk-top height with mid-crt screen 41 from the floor. Computer mouse is located on the desk next to the keyboard on a pad. Break rooms have seated areas with non-padded folding chairs. Estimated Total Hours: 2 hours or less with maximum continuous time minutes (as when making signs). 3. LIFTING / CARRYING Objects: Individual grocery products of varied sizes and weights. Pricing scanner gun with 5.5 cm grip weighing approximately 2-3# COMTEC grocery tag printer weighing < 1# Metal or plastic sign frames (<.25#) Stacks of pricing tags held in one hand (< 5 oz) WEIGHT HOURLY DAILY WEEKLY MONTHLY NEVER < 10# 11-25# 26-50# 51-75# #

3 > 100# 5. CLIMBING May climb on one-step or two-step tools to remove or replace stock on/off of grocery product shelves up to 71 high. Stool steps are 10 and 20.5 with low step stool-type rail on two-step stool. Shelves are located at 6, 27, 42, 57, and 71 heights where pricing tags are located. (Stock placement is determined by store management and product vendors)/ Estimated Frequency: 1 time per hour with maximum 7-8 times per 8-hr shift 6. BENDING / SQUATTING / KNEELING Frequently may bend to reach tags and product items on shelves (heights described above). Alternately or alternatively, squatting techniques may be utilized to safely handle or place tags or grocery items on lower shelves. No objects are required to be lifted from the floor. No kneeling is required, but the employee may choose to utilize this method when pricing or handling product at or below knee height. Estimated Frequency: trunk bends and/or squats per hour with maximum times per shift. 7. REACHING Reaching for grocery product or placing tags / removing tags requires Continuous reaching from 6 to 71 on product shelves. Frequent reaching across the rolling utility cart work station to 34 with drawers at the side of cart located at 29 and 25 heights and a cart base shelf at 9. Estimated Frequency: Reaching while removing and placing price tags can be as many as times per hour. When performing a scan audit, reaching is required with the price scan gun held in the dominant hand that weighs 2-3# and a grip circumference of 5.5 cm.. Hands Used: Both DISTANCE DIRECTION FREQUENCY DURATION AVG. WEIGHT 0-20 forward / hr 1-3 sec. <1-3# upward / downward forward / hr 1-3 sec. <1-3# upward / downward

4 8. WORK CONDITIONS EPOSURE TO YES NO Hot Temperatures Cold Temperatures (Ice cream freezer, dairy cooler) Sudden Temperature Changes Loud Noise Fumes Cramped Spaces Cold Surfaces / Tools Hot Surfaces / Tools Sharp Edges (Scissors) Vibration Flourescent Lighting Computer Monitor Screen Glare Inside Environment 100% Outside Environment 0% 9. HAND USE Keystrokes - Computer keyboard keying rate 50-90/minute depending on proficiency. Price scan gun keying requires presses per minute depending on proficiency, performed with dominant index finger while the scan gun is held and supported in the non-dominant hand using sustained grip. Price Sign Production Key information into computer program while seated at desktop computer work station at key strokes per minute and using mouse cursor (speed of computer use depends on employee proficiency).. Key board and computer mouse are located and used on the desk at the right of the keyboard at a height from floor. Employee hand-loads printer with small stacks of blank paper signs. Signs print on a laser printer next to the computer ready for distribution to the grocery display areas. Sign production may take as long as minutes seated at the office computer workstation. Fine Coordination Fingering and fine wrist and hand motions are required in the above tasks. Also bilateral fingering, handling, and grasping are frequently to constantly required in moving grocery product, sorting pricing tags, holding/manipulating rubber banded stacks of pricing tags, and in removing/placing pricing tags. Writing with pencil, pen or marker is required to log or record pricing. Grasp Simple grasp is required in holding pricing tags and signs. Onehand firm, often sustained, grasp is utilized primarily when handling

5 products, price scan gun, tags, and signs. Frequent sustained grasps average 2-5 minutes are performed mainly with the non-dominant hand when holding the price scan gun. Sustained key-pinch hold is frequently sustained between the lateral index finger and thumb pad of the dominant hand with radial deviation of the wrist. Grasp around the plastic tool is required for use of plastic tool in assisting to remove and then adhere tags to each shelf. This set of motions are performed a rate of per minute placing or removing an average of tags per hour. Tags may be placed in 4 hour or more time blocks depending on the day or the week and the need for price changes or tag adjustments (price tag tasks are documented per day of the week by the Company s Scan Integrity Coordinator Daily Criteria, July Firm grip is required around a standard pen, pencil or sharpie marker for writing tasks, such as recording prices or changes or in creating Save up to. tags. Tasks are usually performed at a 33 work-height on the utility cart. Price Scan Gun Use Scan gun key-pad is located at approximately stomach level when held in the non-dominant hand while keys are pressed by the dominant hand fingers. An employee may perform depressions of the scan gun keys per minute depending on the proficiency of the employee. Light key pressure is needed to depress scan gun keys. A reach of 1-30, forward, upward, or downward, may be utilized to perform a price scan with the gun. An audit or store walk may require as many as individual price scans with the price scan gun 10. OTHER JOB DEMANDS DOES JOB REQUIRE? YES NO Crawling Jumping Laying On Back Lying On Stomach Trunk Twisting Sweeping/Mopping Taking Trash To Dumpster General Cleaning 11. LIST TOOLS, EQUIPMENT, AND MATERIALS USED Telephones with hand sets or portable cell phone / store pager, computer monitors/ keyboards/printers, hand-held price scanner gun, COMTEC price tag printer, pencils/pens/markers, scissors, 4 blue plastic flat-tipped scraper tool, step stools, chairs as available, and stock / product on grocery shelves or in cases.

6 SUMMARY The File Maintenance Clerk must be friendly and courteous and able to interact effectively with staff and customers through the work shift. They must be able to walk and stand continuously with standard breaks and meals. They must be able to help maintain the actual day-to-day activities of auditing prices on product shelves, receiving / distributing price tags, auditing and adjusting pricing on more than 100,000 items within a Kroger grocery store facility, and utilizing the computer system proficiently to receive pricing reports and make price signs. File Maintenance Clerks must be able to accurately perform computer data entry, manipulate computer programs related to Kroger product pricing, receive and interpret pricing records with transmissions three times per week from Corporate pricing. A full-time work shift is defined as an eight-hour workday with standard breaks and meal. Employees in this position are hourly and usually work fulltime schedules with daytime hours, although this may vary as scheduled by the store management.