A Look at Connecticut s Entry-Level Occupations

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1 A Look at Connecticut s Entry-Level Occupations photos courtesy of Connecticut Technical High Schools Labor Market Information

2 Start Now! A Look at Connecticut s Entry-Level Occupations Which jobs require little or no education after high school? Which jobs require minimal or no previous work experience or training? The Connecticut Department of Labor s Office of Research has prepared Start Now! A Look at Connecticut s Entry-Level Occupations for people who want or need to find work immediately, but don t know where to start. contains descriptions and employment projections for 33 occupations that permit entry into the labor market with little or no post-secondary education and little or no previous work experience or training. Each occupational profile contains the following: job description; wages; current employment and projected job openings; basic job requirements; typical workplaces & industries that employ the occupation; and where to get additional training and support services to help advance in the career. The earnings data is based on the Connecticut Occupational Employment Statistics survey gathered by the Office of Research. Annual job openings and projected employment are based on Connecticut s employment forecast. For further information, contact: Connecticut Department of Labor 200 Folly Brook Boulevard Wethersfield, CT (860) is also available online at Labor Market Information Patricia Mayfield, Commissioner Roger Therrien, Director Cynthia DeLisa, Editor Connecticut Department of Labor Office of Research 200 Folly Brook Blvd. Wethersfield, CT

3 Table of Contents Job Search Tips Occupational Titles Bank Tellers Bakers (Bread+Pastry) Bill & Account Collectors Bookkeeping, Accounting & Auditing Clerks Building Cleaning Workers (Janitors+Cleaners) Building Cleaning Workers (Maids+Housekeepers) Bus Drivers (Transit+Intercity) Cashiers Child Care Workers Construction Laborers Cooks (Fast Food+Short Order) Correctional Officers Customer Service Representatives Dental Assistants General Office Clerks Groundskeepers & Landscapers Hairdressers, Hairstylists & Cosmetologists Home Health Aides Medical Assistants Nursing Aides Parking Lot Attendants Police Officers Postal Mail Carriers Receptionists & Information Clerks Refuse & Recyclable Material Movers Salespersons (Retail) Sales Agents (Advertising) Service Station Attendants Social & Human Service Assistants Stock Clerks & Order Fillers Teacher Assistants Truck Drivers (Light+Delivery) Truck Drivers (Heavy+Tractor-Trailer)

4 If you want a job right after high school, projections show many openings will be available. But if you want a job with above-average earnings, you ll probably need some training before you join the workforce. Finish high school. Nearly every job requires basic communication and math skills. Compared to workers at higher education levels, high school dropouts have more difficulty getting and keeping jobs. They also have lower earnings throughout their lives. Consider continuing your education. The more education you get, the higher your earnings are likely to be. On average, high school graduates earn more than high school dropouts. Those who receive postsecondary training after completion of high school earn more than high school dropouts and graduates. And workers who have bachelor s or higher degrees usually earn more than those with less education. Research career information. A small investment of your time will help you make an informed career choice that could pay dividends throughout your life. There are hundreds of occupations, so choosing and planning a career is a lot more complex than it may appear. The ideal career for you might be something you ve never heard of or thought about. The WHERE TO START YOUR JOB SEARCH: Local Businesses Print/Online Classified Ads CT Job & Career ConneCTion CTWORKS Career Center Career Transition Groups Connecticut Career Paths is a great resource for students and job seekers. To see the latest issue online, go to ct.us/lmi/pubs/cpaths pdf For more job search and career information visit the Connecticut Department of Labor Web site at and click on the Labor Market Information link. Plan your career. Seek out information about occupations with favorable career prospects, high earnings, and other attributes that are important to you. True, college study increases opportunities for careers with above-average earnings but not in all fields. Good opportunities await workers without college degrees who spend several years learning a sought-after skill or craft. Develop basic computer skills. Take advantage of every opportunity to acquire computer proficiency. Regardless of whether or not you continue your education beyond high school, most entry-level jobs will require knowledge of basic computer applications e.g., Internet research, send & receive , Microsoft programs, etc. Value your personal interests and abilities. You shouldn t be dissuaded from a career that interests you just because it s competitive. If your interests and abilities draw you to a field like acting, journalism, law, piloting, or some other competitive occupation go for it. Just be prepared for the challenges that may lie ahead. Learn how to conduct a good job search and develop a résumé. No matter what you do after high school, you will have to market your skills as you search for a job. Learning about résumé preparation and job search techniques will help you get through the process more easily. Workers average more than 8 different jobs by age 32, so prepare to change jobs even careers until you find the one that s right for you. Gain experience early. Learning by doing is a great way to approach a prospective career. Internships, part-time jobs, and volunteer work are some examples of ways to get hands-on experience while still in school. Not only do these opportunities help you make smarter career decisions, they may help you get hired after graduation, as employers value work-related experience. Keep learning. Take every opportunity to learn new skills. The more you upgrade your skills to the ever-changing world of work, the more likely you-and your career-will adapt along with it. Connecticut Department of Labor Office of Research 200 Folly Brook Blvd. Wethersfield, CT

5 Bank Tellers B ank Tellers interact with the majority of customers at a bank or other financial institution. Tellers generally handle a wide range of banking transactions, such as cashing checks, accepting deposits and loan payments, and processing withdrawals. They are also responsible for keeping records of money and negotiable instruments involved in an institution s various transactions. Dealing heavily with the public, tellers must have a pleasant disposition and a lot of patience! Tellers should enjoy working with the public, feel comfortable handling large amounts of money, and be discreet and trustworthy. starting wage: $10.30 average wage: $12.80 wage range: $ $16.80 About 1 out of 4 bank tellers work part-time. Many job openings will arise from replacement needs because many tellers eventually leave for jobs in other occupations that offer higher pay or more responsibility. Current estimated employment in Connecticut is 6,930 Employment for this occupation is projected to be 5,940 in An average of 290 job openings per year is estimated Technical high schools, community colleges, adult education, vocational schools, and local government/private industry training providers. Taking accounting or related courses is also helpful. Saving institutions, commercial banks and credit unions. 1. High school diploma or equivalent; good written, communication and numerical skills. 2. For some jobs, on-the-job training or experience may be required. 3. Employers prefer workers who have good communication and customer service skills. Knowledge of word processing and spreadsheet software is also valuable. 2

6 Bakers bread + pastry B read and Pastry Bakers, called pastry chefs in some kitchens, produce baked goods for restaurants, institutions, and retail bakery shops. They bake small quantities of breads, rolls, pastries, pies, and cakes, doing most of the work by hand; this includes applying fillings and decorations. Bread and Pastry Bakers need only supply the customers who visit their establishment. Bakers working in the manufacturing industry sectors, produce goods in large quantities, using high-volume mixing machines, ovens, and other equipment. Bakers mix and bake ingredients according to recipes to produce varying quantities of breads, pastries, and other baked goods. starting wage: $8.80 average wage: $12.00 wage range: $ $17.30 Bakers commonly are employed in grocery stores and specialty shops and produce small quantities of breads, pastries, and other baked goods for consumption on premises or for sale as specialty baked goods. 2,810 Employment for this occupation is projected to be 3,370 in An average of 100 job openings per year is estimated Technical high schools, vocational schools, private occupational schools, adult education, employer training and apprenticeships. Testing recipes and baking at home may also be helpful. Retail bakeries, grocery stores and specialty food stores, hotels, restaurants and other eateries. 1. High school diploma or equivalent preferred; good written and communication skills. 2. For some jobs, on-the-job training or experience may be required. May need to obtain a health certificate. 3. Must to be able to follow instructions, have an eye for detail, and communicate well with others. 3

7 Bill & Account Collectors B ill and Account Collectors locate customers who have been late in paying their bills, installment payments, and other types of accounts. Bill and Account Collectors may use the telephone, the mail, or make personal visits to locate the debtor. If the search is successful, they attempt to collect the amounts overdue, make arrangements for repayment, update payment records, and advise the customer of what actions to take. Collectors may initiate repossession actions or take action to stop service. Much faster than average employment growth is expected as companies focus more efforts on collecting unpaid debts. starting wage: $14.10 average wage: $18.00 wage range: $13.00 $23.90 Most jobs require only a high school diploma, though many employers prefer some postsecondary training. Much faster than average employment growth is expected as companies focus more efforts on collecting unpaid debts. 4,830 Employment is projected to be 5,080 in An average of 140 job openings per year is estimated Technical high schools, vocational schools, private occupational schools, adult education, on-the-job employer training programs. Credit reporting and collection agencies, credit institutions and insurance companies. 1. High school diploma or equivalent; good written, communication and people skills. 2. For some jobs, on-the-job training or experience may be required. 3. Computer literate, and experience with advanced telecommunications equipment is also useful. 4

8 Bookkeeping, Accounting & Auditing Clerks B ookkeepers maintain complete and upto-date systematic records of accounts and financial transactions. Accounting Clerks calculate, post, and verify primary financial data used to produce and maintain financial and statistical documents. Auditing Clerks verify the accuracy of figures and calculations of business transactions recorded by other workers. All of these workers operate calculators, typewriters, and copiers. Many operate computers and terminals to record, store, and analyze data. Their work also involves a variety of routine clerical duties. Bookkeeping, accounting, and auditing clerks work a 40-hr week or longer hours to meet deadlines at the end of the fiscal year, during tax time, or when monthly or yearly accounting audits are performed. starting wage: $13.40 average wage: $18.80 wage range: $12.40 $26.60 Employers usually prefer bookkeeping, accounting, and auditing clerks to have at least a high school diploma and some accounting coursework or relevant work experience. Clerks should also have good communication skills, be detailoriented, and trustworthy. 25,270 Employment is projected to be 27,620 in An average of 610 job openings per year is estimated Technical high schools, community colleges, adult education, vocational schools, business schools, and local government/private industry training providers. Personnel supply service agencies, insurance companies, small business and corporate offices, government agencies, car dealerships, etc. 1. High school diploma or equivalent; good written and communication skills. 2. For some jobs, on-the-job training or experience may be required. 3. Employers prefer workers who can use computers; knowledge of word processing and spreadsheet software is especially valuable. 5

9 Building Cleaning Workers Janitors + Cleaners J anitors and Cleaners perform a variety of heavy cleaning duties, such as cleaning floors, shampooing rugs, washing walls and glass, and removing rubbish. They may fix leaky faucets, empty trash cans, do painting and carpentry, replenish bathroom supplies, mow lawns, and see that heating and air-conditioning equipment works properly. They may also clean snow or debris from sidewalks in front of buildings and notify management of the need for major repairs. Cleaners (not Janitors) tend to work for companies that specialize in one type of cleaning, such as washing windows. This occupation requires few skills to enter and each year has one of the largest numbers of job openings of any occupation. starting wage: $8.90 average wage: $12.70 wage range: $8.30 $19.60 Because most office buildings are cleaned while they are empty, many cleaning workers work evening hours. However, such as school and hospital custodians, work standard daytime 8-hour shifts. 31,100 Employment is projected to be 34,360 in An average of 900 job openings per year is estimated Firms supplying building maintenance services on a contract basis, public or private schools, hotels and motels, hospitals, restaurants, office and residential buildings. 1. High school diploma or equivalent preferred; good written, communication and basic math skills. 2. Employers usually look for dependable, hardworking individuals who are in good health, follow directions well, and get along with other people. No educational requirements are required for this occupation; workers mainly learn their skills on the job or in informal training sessions sponsored by their employers. 6

10 Building Cleaning Workers Maids + Housekeepers M aids and Housekeeping Cleaners perform any combination of light cleaning duties to keep private households or commercial establishments, such as hotels, restaurants, hospitals, and nursing homes, clean and orderly. In hotels, aside from cleaning and maintaining the premises, maids and housekeeping cleaners may deliver ironing boards, cribs, and roll-a-way beds to guests rooms. In hospitals, they also may wash bed frames, make beds, and disinfect and sanitize equipment and supplies. This occupation requires few skills to enter and each year has one of the largest numbers of job openings of any occupation. starting wage: $8.80 average wage: $11.10 wage range: $8.20 $14.40 Because most office buildings are cleaned while they are empty, many cleaning workers work evening hours. Some, however, such as school and hospital custodians, work in the daytime. 9,380 Employment is projected to be 15,620 in An average of 500 job openings per year is estimated No educational requirements are required for this occupation; workers mainly learn their skills on the job or in informal training sessions sponsored by their employers. Private households, hotels and motels, fitness centers and day spas, hospitals, nursing homes and other residential care facilities. 1. High school diploma or equivalent preferred. 2. Good written, communication and basic math skills. 3. Employers usually look for dependable, hardworking individuals who are in good health, follow directions well, and get along with other people. 7

11 Bus Drivers Transit + Intercity T ransit and Intercity Bus Drivers transport people within or across state lines, along routes run within a metropolitan area, or on chartered excursions and tours. During their shift, local transit and intercity bus drivers collect fares; answer questions about schedules, routes, and transfer points, etc. Intercity bus drivers may stop at towns just a few miles apart or only at large cities hundreds of miles apart. Local transit drivers may make several trips daily over the same city and suburban streets, stopping as frequently as every few blocks. starting wage: $10.90 average wage: $13.80 wage range: $10.20 $ ,250 Employment is projected to be 2,400 in An average of 80 job openings per year is estimated Many bus companies provide behind-the-wheel and classroom training, and help new employees obtain their commercial driver s licence (CDL). Some intercity drivers operate motor coaches which transport passengers on chartered trips and sightseeing tours. Many drivers enjoy the opportunity to work without direct supervision, with full responsibility for their bus and passengers. They usually work a 5-day workweek (including weekends). Some drivers work evenings and after midnight. Intercity bus companies, local bus transit systems and charter bus companies. 1. High school diploma or equivalent preferred; must be able to read and speak English. 2. Passing grade on a written test of ability to follow complex bus schedules; truck or other driving experience preferred. 3. Valid State-issued driver s license and commercial driver s license (CDL). 8

12 Cashiers A lthough specific job duties vary by employer, Cashiers usually are assigned to a register at the beginning of their shifts and are given a drawer containing a specific amount of money. They must count their drawer to ensure that it contains the correct amount of money and adequate 45,710 Employment is projected to be 48,380 in supplies of change. Cashiers also handle returns and exchanges. They must ensure that returned merchandise is in good condition, and determine where and when it was purchased and what type of payment was used. At the end of their shifts, cashiers once again count the drawer s contents and compare the totals with sales data. Almost all cashiers total bills on a cash register, receive money, make change, fill out charge forms, and give receipts. starting wage: $8.30 average wage: $9.80 wage range: $7.80 $12.60 An average of 2,400 job openings per year is estimated All cashiers receive on-the-job training. Almost half of all cashiers work part time. Hours of work often vary depending on the needs of the employer. Generally, cashiers are expected to work weekends, evenings, and holidays. However, many employers offer flexible schedules. Supermarkets, department stores, gasoline service stations, movie theaters, restaurants, casino or gaming establishments, etc. 1. High school diploma or equivalent for full-time jobs; good written and communication skills; and good numerical skills. 2. Some employers prefer to hire workers who can operate specialized equipment or who have business experience. 9

13 Child Care Workers C hild Care Workers nurture and care for children who have not yet entered school. They also supervise older children before and after school. These workers play an important role in children s development by caring for them when parents are at work or away for other reasons. Child care workers organize activities and implement curricula that stimulate children s physical, emotional, intellectual, and social growth. They help children explore individual interests, develop talents and independence, build self-esteem, and learn how to get along with others. starting wage: $8.40 average wage: $11.00 wage range: $8.00 $ ,100 Employment is projected to be 15,460 in An average of 520 job openings per year is estimated Technical high schools, community colleges, adult education, vocational schools, and local government/private industry training providers. Child care workers generally are classified based on where they work: private household workers, who care for children at the children s home; family child care providers, who care for children in the provider s home; and those who work at separate child care centers. About 35% of child care workers are self-employed, most of whom provide child care in their homes. Training requirements range from a HS diploma to a college degree, although work experience is adequate for many jobs. Child daycare centers, public and private social assistance providers, government agencies, fitness centers, day and resort spas. 1. Requirements range from high school diploma to college degree; good written and communication skills. 2. For some jobs, on-the-job training or experience may be required. 3. Workers should be mature, patient, articulate, understanding, and have physical stamina. 10

14 Construction Laborers C onstruction Laborers can be found on almost all construction sites performing a wide range of tasks from the very easy to the potentially hazardous. They can be found at building, highway, and heavy construction sites; residential and commercial sites; and demolition sites. Many of the jobs they perform require physical strength, training, and experience. Other jobs require little skill and can be learned quickly. While most construction laborers specialize in a type of construction, such as highway or tunnel construction, some are generalists who perform many different tasks during all stages of construction. Laborers who have specialized skills or who can relocate near new construction projects should have the best opportunities. the high end of the range. starting wage: $11.90 average wage: $18.80 wage range: $10.80 $28.60 Many construction laborer jobs require a variety of basic skills, but others require specialized training and experience. Most learn on the job, but formal apprenticeship programs provide the most thorough training. In many areas there will be competition, especially for jobs requiring limited skills. 7,790 Employment is projected to be 7,710 in An average of 110 job openings per year is estimated Technical high schools; most workers learn their skills on the job or in informal training sessions sponsored by their employers. Residential/commercial contractors, special construction trade companies, carpentry and floor work vendors. 1. High school diploma or equivalent; good communication and math skills. 2. For some jobs, on-the-job training or experience may be required. 3. Manual dexterity, eye-hand coordination, good physical fitness; Military service or a good work history is viewed favorably by contractors. 11

15 Cooks fast food + short order F ast Food Cooks work in restaurants which feature a limited number of menu items such as hamburgers, chicken, pizza, or tacos. The restaurants usually belong to a national fast food chain, but many may also be locally-owned. The food items usually come in standard, prepackaged, and ready-to-cook portions. Cooks operate large grills or deep-fat fryers to cook the number of items ordered by the customer. They may also clean the cooking equipment, re-stock workstations, and prepare ingredients for future food orders. Short-order cooks prepare foods in restaurants and coffee shops that emphasize fast service and quick food preparation. Fast-food cooks prepare and package batches of food, e.g. hamburgers, grinders and fried chicken. starting wage: $8.20 average wage: $9.90 wage range: $7.70 $13.70 Many cooks and food preparation workers are young 37 percent are below the age of 24. One-third of these workers are employed part time. Job openings are expected to be plentiful because many of these workers will leave the occupation for full-time employment or better wages. 5,890 Employment is projected to be 5,790 in An average of 230 job openings per year is estimated Most training is on-the-job. Food preparation and cooking classes may be available in technical high schools, community colleges, and through local training centers. Fast-food restaurants, convenient stores, hospitals, cafeterias and institutions, schools and universities. 1. High school diploma or equivalent preferred; good written and communication skills. 2. For some jobs, on-the-job training or experience may be required; State-issued health certificate. 3. Must be efficient, quick, and work well as part of a team. Creativity and a keen sense of taste and smell is helpful. 12

16 Correctional Officers C orrectional Officers maintain security and inmate accountability to prevent disturbances, assaults, and escapes. Officers have no law enforcement responsibilities outside the institution where they work. Regardless of the setting, correctional officers maintain order within the institution and enforce rules and regulations. Correctional officers report orally and in writing on inmate conduct and on the quality and quantity of work done by inmates. Officers also report security breaches, disturbances, violations of rules, and any unusual occurrences. Because prison and jail security must be provided around the clock, officers work all hours of the day and night, weekends, and holidays. In addition, officers may be required to work paid overtime. starting wage: $19.60 average wage: $21.70 wage range: $17.90 $25.00 Correctional officers learn most of what they need to know for their work through on-the-job training. Qualifications vary by agency, but all agencies require a high school diploma or equivalent, and some also require some college education or full-time work experience. 4,150 Employment is projected to be 4,780 in An average of 130 job openings per year is estimated State and federal correction institutions, city or county jail facilities. 1. High school diploma or equivalent; and good written and communication skills. 2. For some jobs, on-the-job training or experience may be required. 3. Must be at least 18 to 21 years of age, be a U.S. citizen or permanent resident, and have no felony convictions. Federal, State, and some local departments of corrections provide training based on federal guidelines. In addition, correctional agencies provide on-the-job training, including training on legal restrictions and interpersonal relations. 13

17 Customer Service Representatives C ustomer Service Representatives are employed by many different types of companies to serve as a direct point of contact for customers. They are responsible for ensuring that their company s customers receive an adequate level of service or help with their questions and concerns. These customers may be individual consumers or other companies, and their service needs can vary considerably. Job responsibilities also can differ, depending on the industry in which a customer service representative is employed. Most jobs require only a high school diploma but educational requirements are rising. Strong verbal communication and listening skills are important. starting wage: $12.00 average wage: $17.70 wage range: $10.90 $25.50 All customer service reps interact with customers to provide information in response to inquiries about products or services and to resolve complaints. 29,090 Employment is projected to be 35,530 in An average of 950 job openings per year is estimated Technical high schools, private occupational schools, community colleges, adult education, and employer-sponsored training programs. Computer, telephone or wireless communications providers, cable and other pay TV service providers, transportation and distribution companies, etc. 1. High school diploma or equivalent; good written, problem-solving and communication skills. 2. For some jobs, on-the-job training or experience may be required. 3. Basic to intermediate computer knowledge. Employers seek out people who are friendly and possess a professional manner. 14

18 Dental Assistants D ental Assistants work as team members along with dentists and dental hygienists and perform a wide variety of patient care, office, and laboratory duties. Dental assistants prepare patients for treatment and examinations and assure that dental records, supplies, and instruments are ready for the dentist to use. They also prepare patients for x-rays, process films, sterilize and disinfect instruments, prepare materials for making impressions, and instruct patients in posttreatment care. Dental assistants make patients as comfortable as possible and prepare them for treatment. Assistants perform a variety of patient care, office, and laboratory duties. starting wage: $13.90 average wage: $18.00 wage range: $12.90 $23.80 About half of dental assistants have a 35- to 40-hour workweek. Most of the rest work part-time or have variable schedules. Depending on the hours of the dental office where they work, assistants may have to work on Saturdays or evenings. 3,080 Employment is projected to be 4,140 in An average of 170 job openings per year is estimated Technical high schools, community colleges, and vocational schools. Two-year programs offered in community colleges lead to an associate s degree. Dentist offices, dental clinics and hospitals. 1. High school diploma or equivalent; good written and communication skills. 2. For some jobs, on-the-job training or experience may be required; completion of formal training program preferred. 3. Dentists look for people who are reliable, work well with others, and have good manual dexterity. 15

19 General Office Clerks Rather than performing a single specialized task, General Office Clerks have responsibilities that often change daily with the needs of the specific job and the employer. Some clerks spend their days filing or keyboarding. They also operate photocopiers, fax machines, and other office equipment; prepare mailings; proofread documents; and answer telephones and deliver messages. Some clerks provide information, and perform specialized tasks such as maintaining the payroll records and keeping the books and specific types of office records. Office clerks often need to know how to use word processing and other business software and office equipment. Experience working in an office is helpful, but office clerks also learn skills on the job. starting wage: $9.90 average wage: $14.50 wage range: $8.90 $21.30 General office clerks work in comfortable office settings. Those on full-time schedules usually work a standard 40- hour week; however, some work shifts or overtime during busy periods. Many clerks also work in temporary positions. 31,690 Employment is projected to be 33,610 in An average of 830 job openings per year is estimated Business education programs offered in high schools, community and junior colleges, and vocational schools. Courses in office practices, word processing, and other computer applications are particularly helpful. Offices, businesses and agencies in almost every industry sector. 1. High school diploma or equivalent; good written and communication skills. 2. For some jobs, on-the-job training or experience may be required. 3. Employers prefer individuals who can perform a variety of tasks and satisfy the needs of the many departments within a company. 16

20 Groundskeepers & Landscapers G rounds Maintenance Workers perform the variety of tasks necessary to achieve a pleasant and functional outdoor environment. Groundskeepers usually focus on maintaining existing grounds. They might work on athletic fields, golf courses, cemeteries, university 12,990 Employment is projected to be 16,110 in An average of 500 job openings per year is estimated There usually are no minimum educational requirements for entry-level positions in grounds maintenance. Short-term on-the-job training generally is sufficient. campuses, and parks. They see to the proper upkeep and repair of sidewalks, parking lots, pools, fountains, fences, planters, and benches. Landscaping workers install plants and other elements into landscaped areas and often maintain (e.g. mow, edge, trim, fertilize, water, & mulch) grounds during the growing season. Many grounds maintenance jobs are seasonal, available mainly in the spring, summer, and fall, when most planting, mowing, trimming, and cleanup are necessary. starting wage: $9.90 average wage: $14.10 wage range: $9.30 $21.00 Employers such as golf courses or municipalities may supplement on-the-job training with coursework in subjects like horticulture or small engine repair for those employees showing ability and willingness to learn. Landscaping services companies, amusement and recreation facilities, educational institutions, hospitals and other health facilities; some are self-employed. 1. High school diploma or equivalent preferred; good written and communication skills. 2. Employers look for responsible, self-motivated individuals, who can learn quickly and follow instructions accurately. 3. For some employers, preference is given to applicants with a driver s license, a good driving record, and experience driving a truck. 17

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