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1 Check Checkin inwith with online onlinecheck-in check-in Whether at home or at your workplace in fact wherever you have access to the internet you can check in for your flight with Lufthansa s. You can do so conveniently and flexibly, by yourself or with travelling companions and, of course, with your baggage too. On the following pages we will once again describe how easy it is to check in. Contents page 2 page 3 page 4 page 5 page 6 page 7 page 8 page 9 page 10 page 11 page 11 1 Easy check-in Selecting another ticket Changing your seat Adding travelling companions Adding your frequent flyer card Upgrading to a higher travel class Changing your flight Checking in for your return flight Entering entry/visa details Irregularities Checking in with infants

2 Easy check-in Identify yourself simply by means of your name and booking code or use your EC, frequent flyer or credit card. Check if your travel details are correct and confirm this with Issue Boarding Pass. Now select your boarding pass: for example, you can print it out yourself or receive it by or SMS link. Simply hand in your baggage at the baggage drop-off counter at the airport. 2

3 Selecting another ticket If several airline tickets are available, these are displayed in the summary. Please select the required ticket. Check if your travel details are correct and confirm with Issue Boarding Pass. 3

4 Changing your seat Would you like to choose your own seat? Click on Change Seat. Click on a vacant seat. Check if your travel details are correct and confirm with Issue Boarding Pass. 4

5 Adding travelling companions If you are travelling with other people, you can check them in as well. There is just one condition: you must all be booked on the same flight on the same day. After identification, click on Check-in additional passenger. Identify your travelling companion by means of the booking code or by EC, frequent flyer or credit card. If you wish to add several travelling companions, repeat the process. Check if your travel details are correct and confirm with Issue Boarding Pass. 5

6 Adding your frequent flyer card Would you like to add a frequent flyer card to your travel details? Click on Add Frequent Flyer Card. Enter the frequent flyer programme and your card number. Check if your travel details are correct and confirm with Issue Boarding Pass. 6

7 Upgrading to a higher travel class How to redeem your accrued Miles & More award miles for an upgrade to the next highest class of travel: Click on Upgrade against miles. Select your upgrade. Now check your travel details and confirm with Issue Boarding Pass. Please note: the Upgrade against miles option only appears if, for example: your Miles & More card number has been stored; you are travelling alone; you are not already travelling in the highest class. 7

8 Changing your flight Would you like to take a flight other than the one for which you have already checked in? Click on Change flight. Now you will be shown details of the possible flights for the next 23 hours. Choose a flight from the list provided. If the flight you choose is available, it will replace the old flight in your travel details. You can then issue the boarding pass. If the flight you choose is fully booked, it will be displayed in addition to your actual flight. You are now checked in for both flights, although you are on the waiting list for the flight you wanted. Please note: the Change flight option only appears if, for example: your ticket can be changed without charge; you have no connecting flight; you do not want to use an upgrade; you have not ordered a special meal. 8

9 Checking in for your return flight If you have booked an outbound and return flight and your return flight takes place within the next 23 hours, you can also check in for this flight. If you do not wish to check in for your return flight, click on No check-in for return flight. 9

10 Entering entry/visa information If you are checking in for a long-haul flight, you can enter your entry information immediately. Identify yourself and then just click on Continue. The system now checks whether you have to provide further information for entry into your destination country. If further documentation is required, please enter your passport details. Now select your type of visa. Enter your home address and the address where you are staying at your destination. If you already have a visa, type in the document number. Now verify your travel details and confirm with Issue Boarding Pass. 10

11 Irregularities If you are unable to check in for your booked flight because it has been cancelled, for example, you will be informed once you have entered identification details. An alternative flight will also be suggested to you. If you choose to accept this, simply click on Continue so that you are able to issue your boarding pass. Checking in with infants If you are travelling with a baby or toddler, this will be shown in your summary. 11

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