Map Your Agile Transition Strategy

Size: px
Start display at page:

Download "Map Your Agile Transition Strategy"

Transcription

1 Map Your Agile Transition Strategy Using Kotter s Eight Step Model and Theory of Constraints By Brad Swanson

2 About me Brad Swanson 0 Propero Solutions LLC

3 Kotter s steps for leading change. Increase urgency. Build the guiding team. Get the vision right. Communicate for buy-in. Empower action. Create short-term wins. Don t let up. Make Change Stick 0 Propero Solutions LLC John P. Kotter: The Heart of Change

4 Theory of Constraints: Intermediate Goal Objectives (IO) Map Critical Success Factor # Necessary Condition a Critical Success Factor # Necessary Condition a In order to achieve the goal, I must have CSF # and #. I must have NC a in order to achieve CSF #. H. William Dettmer: The Logical Thinking Process: A Systems Approach to Complex Problem Solving 0 Propero Solutions LLC

5 Clear & visible portfolio / roadmap priorities GOAL: Org successfully delivering with lean/agile principles Sample Strategy Map Alignment & support across org Sustainable culture changes Short-term successes Group exercise #: Critical Success Factors (0 minutes) ) Self-organize into teams of -9 people ) As a team choose your Critical Success Factors (< ). a) Select from the handout and/or invent your own Suggestion: use dot voting : each person chooses top - CSFs with a dot for each vote. 0 Propero Solutions LLC

6 Authoritative product owner Clear & visible portfolio / roadmap priorities GOAL: Org successfully delivering with lean/agile principles Sample Strategy Map Alignment & support across org Sustainable culture changes Short-term successes Consistently communicate vision & strategy Top Mgmt Support & Action Organizational impediments removed Lean mindset & system thinking Strategically organized crossfunctional teams Pilot projects Agile development practices Committed transition team Internal coaches & trainers Empowered teams; delegate authority Communities of Practice 0 Propero Solutions LLC Ongoing shared learning Training & coaching Group exercise #: Add the Necessary Conditions ( minutes) Work in pairs/trios, each working on only a few CSFs You may want to add the arrows last Thanks to: Richard Lawrence, Andrea Tomasini, Dave Sharrock, Bjoern Jensen

7 Authoritative product owner Clear & visible portfolio / roadmap priorities GOAL: Org successfully delivering with lean/agile principles Sample Strategy Map Alignment & support across org Sustainable culture changes Short-term successes Consistently communicate vision & strategy Top Mgmt Support & Action Organizational impediments removed Lean mindset & system thinking Strategically organized crossfunctional teams Pilot projects Agile development practices Committed transition team Internal coaches & trainers Empowered teams; delegate authority Communities of Practice Ongoing shared learning Training & coaching Group exercise #: Add Kotter steps 0 Propero Solutions LLC Increase urgency Build the guiding team Get the vision right Communicate for buy-in Empower action Create short-term wins Don t let up Make Change Stick Thanks to: Richard Lawrence, Andrea Tomasini, Dave Sharrock, Bjoern Jensen

8 Authoritative product owner Clear & visible portfolio / roadmap priorities GOAL: Org successfully delivering with lean/agile principles Sample Strategy Map Consistently communicate vision & strategy Alignment & support across org Top Mgmt Support & Action Sustainable culture changes Organizational impediments removed Lean mindset & system thinking Strategically organized crossfunctional teams Short-term successes Pilot projects Agile development practices Committed transition team Internal coaches & trainers Empowered teams; delegate authority Communities of Practice Group exercise #: Add Kotter steps 0 Propero Solutions LLC Ongoing shared learning Increase urgency Build the guiding team Get the vision right Communicate for buy-in Training & coaching Empower action Create short-term wins Don t let up Make Change Stick Thanks to: Richard Lawrence, Andrea Tomasini, Dave Sharrock, Bjoern Jensen

9 Authoritative product owner Clear & visible portfolio / roadmap priorities GOAL: Org successfully delivering with lean/agile principles Sample Strategy Map Consistently communicate vision & strategy Alignment & support across org Top Mgmt Support & Action Sustainable culture changes Organizational impediments removed Lean mindset & system thinking Strategically organized crossfunctional teams Short-term successes Pilot projects Agile development practices Committed transition team Internal coaches & trainers Empowered teams; delegate authority Good progress Some progress No progress Communities of Practice 0 Propero Solutions LLC Ongoing shared learning Increase urgency Build the guiding team Get the vision right Communicate for buy-in Training & coaching Empower action Create short-term wins Don t let up Make Change Stick Thanks to: Richard Lawrence, Andrea Tomasini, Dave Sharrock, Bjoern Jensen

10 What next? Make the strategy an information radiator; put it on a big visible wall Track progress on achieving the strategy elements Generate action steps from the strategy a backlog Start with Kotter steps, in order, and the tail ends of the arrow chains. Translate the map to a more linear or hierarchical format? Presentation materials will be available at Propero Solutions LLC

Tammy Aagard University of Wyoming

Tammy Aagard University of Wyoming Changing and Succeeding Under Any Conditions Tammy Aagard University of Wyoming Session Overview Story time The Eight Step Process of Successful Change Building the Team Using Strengths to Build and Manage

More information

Change Management. Objectives. 8 Steps of Change. Change Management: How To Achieve A Culture Of Safety. TeamSTEPPS 06.1 Change Management

Change Management. Objectives. 8 Steps of Change. Change Management: How To Achieve A Culture Of Safety. TeamSTEPPS 06.1 Change Management : How To Achieve A Culture Of Safety Objectives Identify and discuss the Eight Steps of Describe the actions required to set the stage for organizational change Identify ways to empower team members to

More information

Executive Guide to SAFe 24 July 2014. An Executive s Guide to the Scaled Agile Framework. alshall@netobjectives.com @AlShalloway

Executive Guide to SAFe 24 July 2014. An Executive s Guide to the Scaled Agile Framework. alshall@netobjectives.com @AlShalloway An Executive s Guide to the Scaled Agile Framework Al Shalloway CEO, Net Objectives Al Shalloway CEO, Founder alshall@netobjectives.com @AlShalloway co-founder of Lean-Systems Society co-founder Lean-Kanban

More information

Implementing a Davton CRM system

Implementing a Davton CRM system Implementing a Davton CRM system Summary The implementation of a CRM system is much more than a purely technical project to install and make available the software.there are three elements which must be

More information

Release Notes Applied SAFe 4.0

Release Notes Applied SAFe 4.0 Release Notes Applied SAFe 4.0 As of March, 15 th 2016 NOTE: Applied SAFe 4.0 builds on SAFe 4.0 and will be kept in sync with the upcoming versions. Demonstrations can be scheduled upon request. SAFe

More information

SESSION 303 Wednesday, March 25, 3:00 PM - 4:00 PM Track: Support Center Optimization

SESSION 303 Wednesday, March 25, 3:00 PM - 4:00 PM Track: Support Center Optimization SESSION 303 Wednesday, March 25, 3:00 PM - 4:00 PM Track: Support Center Optimization Secrets of a Scrum Master: Agile Practices for the Service Desk Donna Knapp Curriculum Development Manager, ITSM Academy

More information

Scrum Guidelines. v.2 2011 W W W. S C R U M D E S K. C O M

Scrum Guidelines. v.2 2011 W W W. S C R U M D E S K. C O M Scrum Guidelines v.2 2011 W W W. S C R U M D E S K. C O M WHY Agile Ceremonies Agile project is developed in repeatable ceremonies that give rhythm to delivery. Product Strategy Once per year Release Planning

More information

CHANGE MANAGEMENT: HOW TO ACHIEVE A CULTURE OF SAFETY

CHANGE MANAGEMENT: HOW TO ACHIEVE A CULTURE OF SAFETY CHANGE MANAGEMENT: HOW TO ACHIEVE A CULTURE OF SAFETY SUBSECTIONS Eight Steps of Organizational Team Member Empowerment Creating a New Culture Planning for Teamwork Actions MODULE TIME: 2 hours 15 minutes

More information

Introduction to Enterprise Agile Frameworks

Introduction to Enterprise Agile Frameworks Introduction to Enterprise Agile Frameworks PMINU PDC 2014 May 9, 2014, Salt Lake City, Utah Presented by: Mehul Kapadia SAFe SPC, PMI-ACP, CSM, CSPO, PMP 1 Introduction Mehul Kapadia Director of Project

More information

The Human Side of Organizational Change

The Human Side of Organizational Change The Human Side of Organizational Change Incorporating the Human Element to the Bottom Line Software Process Improvement Conference September 11, 2008 Le Angela Ingram Facilitator Learning Objectives Identify

More information

The Agile Office. Experience Report from Cisco s Unified Communications Business Unit

The Agile Office. Experience Report from Cisco s Unified Communications Business Unit 2011 Agile Conference The Agile Office Experience Report from Cisco s Unified Communications Business Unit Ken Power Cisco Systems, Inc. Galway, Ireland ken.power@gmail.com Abstract Similar to the way

More information

CHANGE MANAGEMENT: HOW TO ACHIEVE A CULTURE OF SAFETY

CHANGE MANAGEMENT: HOW TO ACHIEVE A CULTURE OF SAFETY CHANGE MANAGEMENT: HOW TO ACHIEVE A CULTURE OF SAFETY SUBSECTIONS Eight Steps of Change Errors Common in Organizational Change Culture Change Comes Last, Not First Change Strategies Roadmap to a Culture

More information

Eight Leadership Principles for a Winning Organization. Principle 1 Customer Focus

Eight Leadership Principles for a Winning Organization. Principle 1 Customer Focus Eight Leadership Principles for a Winning Organization Leading and operating an organization successfully requires managing it in a systematic and visible manner. Success should result from implementing

More information

Agile Project Management

Agile Project Management Agile Project Management Summary Certification Abbreviation Prerequisite(s) Classroom Duration Number of CECs Number of Subjects Number of Themes Status ICAgile Certified Expert Agile Project Management

More information

Glossary SAFe 4.0 for Lean Software and Systems Engineering

Glossary SAFe 4.0 for Lean Software and Systems Engineering Agile Architecture Agile architecture is a set of values and practices that support the active evolution of the design and architecture of a system, concurrent with the implementation of new business functionality.

More information

Identifying & Implementing Quick Wins

Identifying & Implementing Quick Wins Identifying & Implementing Quick Wins 1 Executive Summary........3 2 Introduction....... 5 3 Key Steps to Quick Wins....... 7 4 Sample Quick Wins...8 4.1 People Quick Wins... 8 4.2 Process Quick Wins......9

More information

Course Title: Managing the Agile Product Development Life Cycle

Course Title: Managing the Agile Product Development Life Cycle Course Title: Managing the Agile Product Development Life Cycle Course ID: BA25 Credits: 28 PDUs Course Duration: 4 days (with optional Executive session) Course Level: Intermediate/Advanced Course Description:

More information

EA vs ITSM. itsmf 15.4.2014

EA vs ITSM. itsmf 15.4.2014 EA vs ITSM itsmf 15.4.2014 EA vs ITSM SH Needs Business Goals 2 GOVERNANCE EVALUATE PLANNING ITSM IMPROVING OPERATING Business Programs Projects DEVELOPING EA IMPLEMENTING What is an enterprise in the

More information

Change Management for HR CHANGING THE WAY HR LEADS

Change Management for HR CHANGING THE WAY HR LEADS Change Management for HR CHANGING THE WAY HR LEADS Presented by Michelle Detry, President, Keystone International, Inc. www.keystoneinc.net 505-797-8881 Ed Mason, EMNR & Associates www.emnrassociates.com

More information

Change Management model implementation guide

Change Management model implementation guide Change Management model implementation guide The rate of change is not going to slow down anytime soon. If anything, competition in most industries will probably speed up even more in the next few decades

More information

Agile Development to Transform FedEx

Agile Development to Transform FedEx Agile Development to Transform FedEx PPAI IT Summit Xuan Liu, Managing Director, IT FedEx and Promotional Products 2 FedEx connects people with opportunities around the world FY15 Revenue: $47.5 billion

More information

EXERCISE 1: HR System Implementation

EXERCISE 1: HR System Implementation EXERCISE 1: HR System Implementation You have been asked to step in and lead a new HR system implementation project eight months prior to its launch date. The project previously had no Project Manager

More information

Project Management for Critical Access Hospitals

Project Management for Critical Access Hospitals Project Management for Critical Access Hospitals Provided By: The National Learning Consortium (NLC) Developed By: Health Information Technology Research Center (HITRC) Carolyn P. Hartley, MLA, CHP National

More information

NCCI 2014 Presenters: Jeanne Marie Isola, Maureen Noonan, Alin Hunter, Gwen Trentham

NCCI 2014 Presenters: Jeanne Marie Isola, Maureen Noonan, Alin Hunter, Gwen Trentham Stop Starting and Start Finishing! How to Link Agile and Lean Methods across Business and IT to Quickly Deliver Technical Solutions that Achieved the Highest Business Value NCCI 2014 Presenters: Jeanne

More information

RTIME Alignment to the Pragmatic Marketing Framework

RTIME Alignment to the Pragmatic Marketing Framework RTIME TM by RTIME Alignment to the Pragmatic Marketing Framework Practical Flexible Affordable Areas of Alignment RTIME Overview RTIME TM A powerful, single, database driven solution for project, requirements

More information

Agile Training Portfolio

Agile Training Portfolio Agile Training Portfolio Why agile? The question can also be: Why learn fast? Why adapt to new experiences and learnings quickly and easily? Well, the Dodo was not very agile and we all know how that ended.

More information

Agile Systems Engineering: What is it and What Have We Learned?

Agile Systems Engineering: What is it and What Have We Learned? Agile Systems Engineering: What is it and What Have We Learned? March 2012 Dr. Suzette S. Johnson Agile Engineering Northrop Grumman Suzette.Johnson@ngc.com Getting To Know You! Dr. Suzette Johnson Northrop

More information

Solutions for Improving Clinic Flow and Reducing Delays. Assessing Existing Clinic Flow Creating Flow Stations Unscheduled Patient Arrivals

Solutions for Improving Clinic Flow and Reducing Delays. Assessing Existing Clinic Flow Creating Flow Stations Unscheduled Patient Arrivals Solutions for Improving Clinic Flow and Reducing Delays Assessing Existing Clinic Flow Creating Flow Stations Unscheduled Patient Arrivals Table of Contents Page 1. Assessing Existing Clinic Flow: Defining

More information

Chapter 6. Iteration 0: Preparing for the First Iteration

Chapter 6. Iteration 0: Preparing for the First Iteration Chapter 6. Iteration 0: Preparing for the First Iteration People only see what they are prepared to see. Ralph Waldo Emerson There are no secrets to success. It is the result of preparation, hard work,

More information

No one has to change. Survival is optional. - W. Edwards Deming - Continue your Beyond Budgeting Journey with help from Agile, Lean and Scrum

No one has to change. Survival is optional. - W. Edwards Deming - Continue your Beyond Budgeting Journey with help from Agile, Lean and Scrum No one has to change. Survival is optional. - W. Edwards Deming - Continue your Beyond Budgeting Journey with help from Agile, Lean and Helge Eikeland, Statoil, October 2010 Today s challenge is complexity

More information

Introduction to User Story Mapping. July 2015 COPYRIGHT 2015 AGILITY SOFTWARE 1

Introduction to User Story Mapping. July 2015 COPYRIGHT 2015 AGILITY SOFTWARE 1 Introduction to User Story Mapping MARK NONEMAN, PROFESSIONAL SCRUM EXPERT AGILITY SOFTWARE MARK@AGILITYSW.COM @MARKNONEMAN July 2015 COPYRIGHT 2015 AGILITY SOFTWARE 1 Getting To Know You! Mark Noneman

More information

Seeding the future Strategic Change Management. CMA-CGA-FMI Workshop January 2010

Seeding the future Strategic Change Management. CMA-CGA-FMI Workshop January 2010 Seeding the future Strategic Change CMA-CGA-FMI Workshop January 2010 Agenda Introductions Deloitte Human Capital Consulting Ineffective Change - a withering tree Deloitte s Change approach and framework

More information

W hitepapers. Delighting Vodafone Turkey s Customers via Agile Transformation

W hitepapers. Delighting Vodafone Turkey s Customers via Agile Transformation October 2014 W hitepapers Delighting Vodafone Turkey s Customers via Agile Transformation Mehmet Yitmen, Erhan Köseoğlu, İbrahim Güneş, Gülnur Bayhan, Seda Erboral Introduction Vodafone is one of the world's

More information

The Basics of Scrum An introduction to the framework

The Basics of Scrum An introduction to the framework The Basics of Scrum An introduction to the framework Introduction Scrum, the most widely practiced Agile process, has been successfully used in software development for the last 20 years. While Scrum has

More information

STA Group, LLC. Customer Experience Driven Business Architecture. September 22, 2010

STA Group, LLC. Customer Experience Driven Business Architecture. September 22, 2010 STA Group, LLC Customer Experience Driven Business Architecture September 22, 2010 Agenda Organizational Challenges Culture Inter-departmental Politics Initiatives Changing the Organizational Mindset Initial

More information

ChaMP (Change Management Process)

ChaMP (Change Management Process) ChaMP (Change Management Process) Continuously Improving an Enterprise Development Group A case study on successfully introducing Kanban/Lean ideas to an enterprise software development group 1 CI/AFR2-NA

More information

3 Educational Change Models

3 Educational Change Models 3 Educational Change Models By Janine Lim For LLG Sept. 20, 2009 This file is copyrighted (2010) and a part of my Leadership Portfolio found at http://www.janinelim.com/leadportfolio. It is shared for

More information

To Accelerate Change in 2015

To Accelerate Change in 2015 To Accelerate Change in 2015 2016 will mark the 20 th anniversary of John Kotter s Leading Change, a book that s been widely recognized as the seminal work in the field of change management. It introduced

More information

Introduction to Agile Practices

Introduction to Agile Practices Introduction to Agile Practices Phyllis Marbach, INCOSE Agile Systems & Systems Engineering Working Group February 2, 2016 INCOSE INSIGHT July 2014 1 Current State of Intelligent Transportation Systems

More information

CHANGE MANAGEMENT and COMMUNICATIONS. Presentation to the Board May 23, 2012 Katie Cronin-Wood, Communications Lead

CHANGE MANAGEMENT and COMMUNICATIONS. Presentation to the Board May 23, 2012 Katie Cronin-Wood, Communications Lead CHANGE MANAGEMENT and COMMUNICATIONS Presentation to the Board May 23, 2012 Katie Cronin-Wood, Communications Lead Change Today... Change... is a common thread that runs through organizations, communities,

More information

Rocky road to defining a common portfolio

Rocky road to defining a common portfolio Rocky road to defining a common portfolio Case: TeliaSonera Pirkko Lankinen Head of Service Portfolio management 1 Agenda About the speaker TeliaSonera In brief Key questions for beginners Maximus Goals

More information

Redefining Agile to Realize Continuous Business Value

Redefining Agile to Realize Continuous Business Value A Point of View Redefining Agile to Realize Continuous Business Value Abstract As enterprises look to move the needle on their business in an intensely competitive market, they expect superior performance

More information

Agile Project. Management FOR DUMME&* by Mark C. Layton WILEY. John Wiley & Sons, Inc.

Agile Project. Management FOR DUMME&* by Mark C. Layton WILEY. John Wiley & Sons, Inc. Agile Project Management FOR DUMME&* by Mark C. Layton WILEY John Wiley & Sons, Inc. Table of Contents»#» « Introduction / About This Book 1 Foolish Assumptions 1 Conventions Used in This Book 2 How This

More information

Agile Product Roadmap Tutorial

Agile Product Roadmap Tutorial Roman Pichler s Slide d Agile Product Roadmap Tutorial eck About Roman Agile product management and Scrum consultant, trainer and author with over 10 years experience in Teaching and coaching product managers,

More information

Core Competencies for Strategic Leaders In the BC Public Service

Core Competencies for Strategic Leaders In the BC Public Service Core Competencies for Strategic Leaders In the BC Public Service Brought to you by the BC Public Service Agency 1 Contents Core Competencies for All Strategic Leaders... 2 Core Competency Definitions...

More information

Guidelines for the Success of a Business Process Management Initiative

Guidelines for the Success of a Business Process Management Initiative Guidelines for the Success of a Business Process Management Initiative Insert Company Logo June 8 th 2012 Agenda Business Process Management Lifecycle Making change sustainable Business Process Governance

More information

Scaling Lean-Agile Practices Across the Enterprise

Scaling Lean-Agile Practices Across the Enterprise Taking scale to heart. REQUEST TO RUN Scaling Lean-Agile Practices Across the Enterprise WestarEnergy.com Josh Roberts 2 Electronic Data Systems WorldCom Programmer Bank of America PM Sprint Delivery Manager

More information

Kotter's 8-Step Change Model

Kotter's 8-Step Change Model Kotter's 8-Step Change Model Implementing change powerfully and successfully Change is the only constant. - Heraclitus, Greek philosopher What was true more than two thousand years ago is just as true

More information

Program & Portfolio! Management using! Kanban! Copyright 2013 Davisbase Consulting. Limited Display License Provided to ASPE

Program & Portfolio! Management using! Kanban! Copyright 2013 Davisbase Consulting. Limited Display License Provided to ASPE Program & Portfolio! Management using! Kanban! Introduction and Agenda Tom Wessel, Davisbase Consulting 20 years in software development. Over 7 years working with software development teams, training,

More information

Agile Requirements Engineering + LESSONS LEARNED

Agile Requirements Engineering + LESSONS LEARNED Agile Requirements Engineering + LESSONS LEARNED Global Blue TAX-FREE Shopping Merchants Customs Refund Counter Back-Office Issue Tax- Free Form Approve Tax-Free Form Pay Refund Amount Processing Invoicing

More information

Policy Title: Information and Communication Technologies (ICT) Service Management Policy. Policy Number: P60122

Policy Title: Information and Communication Technologies (ICT) Service Management Policy. Policy Number: P60122 Policy Title: Information and Communication Technologies (ICT) Service Management Policy Policy Number: P60122 Section Reference Policy Contents Page(s) 1. Policy Administration 2 2. Policy Objective,

More information

NokiaSiemens and Agile Development by Petri Haapio JAOO 2008

NokiaSiemens and Agile Development by Petri Haapio JAOO 2008 NokiaSiemens and Agile Development by Petri Haapio JAOO 2008 DISCLAIMER! This presentation is based on my views and my opinion. This is not the view of the company and also others have experienced the

More information

Leveraging Lean/Agile Elements in SAFe to Solve Immediate Business Challenges. 2016 Nuance Communications, Inc. All rights reserved.

Leveraging Lean/Agile Elements in SAFe to Solve Immediate Business Challenges. 2016 Nuance Communications, Inc. All rights reserved. Leveraging Lean/Agile Elements in SAFe to Solve Immediate Business Challenges 2016 Nuance Communications, Inc. All rights reserved. Objective By using a real-world example, Demonstrate how applying selected

More information

Procurement Services Strategic Plan 2015-2020

Procurement Services Strategic Plan 2015-2020 Procurement Services Strategic Plan 2015-2020 November 2014 Penny Green Head of Procurement This strategy is to be read in conjunction with the Corporate Strategy, which it links into. Please contact the

More information

[ SHERRYANNE MEYER. Lean and Agile SAP Sprint Team Sprint! John Choate National Chair. Jason Fair CEO, Genesis Consulting [ STEVE RUGGIERO [ ED HUDAK

[ SHERRYANNE MEYER. Lean and Agile SAP Sprint Team Sprint! John Choate National Chair. Jason Fair CEO, Genesis Consulting [ STEVE RUGGIERO [ ED HUDAK Lean and Agile SAP Sprint Team Sprint! ] John Choate National Chair Jason Fair CEO, Genesis Consulting [ ED HUDAK ASUG INSTALLATION MEMBER MEMBER SINCE: 1998 [ STEVE RUGGIERO ASUG INSTALLATION MEMBER EMBER

More information

agenda AGILE AT SCALE

agenda AGILE AT SCALE Copyright Net Objectives, Inc. All Rights Reserved 1 AGILE AT SCALE 1. THE CHALLENGE HIERARCHY VS. WORKFLOW 2. VALUE STREAM IMPEDANCE 3. ALLOCATE PEOPLE TO MOST VALUABLE WORK 4. MANAGING FLOW ACROSS ENTIRE

More information

Answered: PMs Most Common Agile Questions

Answered: PMs Most Common Agile Questions Answered: PMs Most Common Agile Questions Mark Kilby Agile Coach, Rally Software mkilby@rallydev.com 407.687.3350 (cell) Led Fortune 50 agile transitions in - Government - Technology - Healthcare - Insurance/Fina

More information

ISO 9000 QUALITY MANAGEMENT PRINCIPLES AND GUIDELINES ON THEIR APPLICATION

ISO 9000 QUALITY MANAGEMENT PRINCIPLES AND GUIDELINES ON THEIR APPLICATION 1.0 Introduction ISO 9000 QUALITY MANAGEMENT PRINCIPLES AND GUIDELINES ON THEIR APPLICATION This document provides an understanding of the Quality Management Principles that will facilitate a successful

More information

Managing Change in an ERP Implementation

Managing Change in an ERP Implementation Managing Change in an ERP Implementation APICS Austin Govett Consulting, LLC May 2013. A Successful Transformation Govett Consulting, LLC What we do Senior independent IT consulting since 1998 Consultants

More information

CHANGE MANAGEMENT HOW TO ACHIEVE A CULTURE OF SAFETY

CHANGE MANAGEMENT HOW TO ACHIEVE A CULTURE OF SAFETY CHANGE MANAGEMENT HOW TO ACHIEVE A CULTURE OF SAFETY Change Objectives Identify the Eight Steps of Change using Kotter s Model for change within your organization Discuss other change management models

More information

IT Portfolio Management in State Government

IT Portfolio Management in State Government IT Portfolio Management in State Government Agenda 1 Challenges 2 Approach & Solutions 3 Questions and Discussion 2 Challenges along the way Alarming statistics from industry analysts 21% 33% of all projects

More information

Course Title: Planning and Managing Agile Projects

Course Title: Planning and Managing Agile Projects Course Title: Planning and Managing Agile Projects Course ID: BA15 Credits: 21 PDUs Course Duration: 3 days (Live in person class only) Course Level: Basic/Intermediate Course Description: This 3-day course

More information

FREE ONLINE EDITION. (non-printable free online version) Brought to you courtesy of Sprint-IT &

FREE ONLINE EDITION. (non-printable free online version) Brought to you courtesy of Sprint-IT & FREE ONLINE EDITION (non-printable free online version) If you like the book, please support the author & InfoQ by purchasing the printed version: www.sprint-it.de/scrum-checklists (only 19,90 euro) Brought

More information

Change Management Through Workforce Development. Caroline Walker Regional Training Consultant

Change Management Through Workforce Development. Caroline Walker Regional Training Consultant Change Management Through Workforce Development Caroline Walker Regional Training Consultant Please stand up and introduce yourself to someone near you. Please share with them who you and what you do.

More information

Kotters Eight Steps of Change

Kotters Eight Steps of Change We are often asked the question, What should I do to improve our staff engagement? Culture change is a difficult task to achieve for any leader. Leaders we work with to help transform their organizational

More information

What Every Project Manager should know about ITIL s Service Lifecycle Framework. Daniel Cayouette PMP - daniel@cayouette.

What Every Project Manager should know about ITIL s Service Lifecycle Framework. Daniel Cayouette PMP - daniel@cayouette. What Every Project Manager should know about ITIL s Lifecycle Framework Daniel Cayouette PMP - daniel@cayouette.com Sept 19, 2009 1 Presentation Objectives This presentation will provide a high-level view

More information

Fact or Fiction: ERP Projects Can Be Delivered Using Agile

Fact or Fiction: ERP Projects Can Be Delivered Using Agile Fact or Fiction: ERP Projects Can Be Delivered Using Agile August 10, 2011 To contact me after my presentation, text YCM to INTRO (46876) This document is protected under the copyright laws of the United

More information

Overview of Scrum. Scrum Flow for one Sprint. 2015 SCRUMstudy.com. All Rights Reserved. Daily Standup. Release Planning Schedule. Create.

Overview of Scrum. Scrum Flow for one Sprint. 2015 SCRUMstudy.com. All Rights Reserved. Daily Standup. Release Planning Schedule. Create. Overview of Scrum Scrum is the most popular Agile framework. It is an adaptive, iterative, fast, flexible, and effective method designed to deliver significant value quickly and throughout a project. Scrum

More information

Imad Alsadeq, Qatar, May 2013 OPM3, MSP, PMP, PMOC, PMI-RMP, MCP

Imad Alsadeq, Qatar, May 2013 OPM3, MSP, PMP, PMOC, PMI-RMP, MCP Qatar, May 2013 Imad Alsadeq, OPM3, MSP, PMP, PMOC, PMI-RMP, MCP PMI is a registered trade and service mark of the Project Management Institute, Inc. 2013 Permission is granted to PMI for PMI Marketplace

More information

Chapter 10. Becoming an Agile Enterprise

Chapter 10. Becoming an Agile Enterprise Chapter 10. Becoming an Agile Enterprise Continuous improvement is not about the things you do well that's work. Continuous improvement is about removing the things that get in the way of your work. The

More information

NAB Enterprise Change

NAB Enterprise Change Change@NAB Methodology LENA ROSS October 2014 What we ve done GOVERNANCE FORUM ESTABLISHED ENTERPRISE SOCIAL NETWORK And...it s an ongoing journey! CONTINUOUS IMPROVEMENT SEP 2013 CHANGE@NAB ROLLOUT CENTRAL

More information

EIGHT QUALITY MANAGEMENT PRINCIPLES

EIGHT QUALITY MANAGEMENT PRINCIPLES EIGHT QUALITY MANAGEMENT PRINCIPLES Principle 1: Customer focus Organizations depend on their customers and therefore should understand current and future customer needs,

More information

The Strategic Management Maturity Model TM

The Strategic Management Maturity Model TM The Strategic Management Maturity Model TM Many Institute clients ask a similar question as they work to improve their strategic management at their organizations: where do we stand compared with other

More information

Agile Practitioner: PMI-ACP and ScrumMaster Aligned

Agile Practitioner: PMI-ACP and ScrumMaster Aligned Agile Practitioner: PMI-ACP and ScrumMaster Aligned The PMI Agile Certified Practitioner (PMI-ACP) ScrumMaster credential validates your ability to understand agile principles, agile concepts, and establishes

More information

T14 "TIMELINES, ARTIFACTS AND OWNERS IN AGILE PROJECTS" Hubert Smits Rally Software Development BIO PRESENTATION 6/21/2007 1:30:00 PM

T14 TIMELINES, ARTIFACTS AND OWNERS IN AGILE PROJECTS Hubert Smits Rally Software Development BIO PRESENTATION 6/21/2007 1:30:00 PM BIO PRESENTATION T14 6/21/2007 1:30:00 PM "TIMELINES, ARTIFACTS AND OWNERS IN AGILE PROJECTS" Hubert Smits Rally Software Development Better Software Conference & EXPO June 18-21, 2007 Las Vegas, NV USA

More information

Lasting commercial success with Agile Evolution

Lasting commercial success with Agile Evolution Turning visions into business December 2011 Lasting commercial success with Agile Evolution Malte Foegen, David Croome, Timo Foegen Scrum techniques are spreading increasingly. In many cases, they lead

More information

Keeping a Healthy Product Backlog

Keeping a Healthy Product Backlog Keeping a Healthy Product Backlog Dhaval Panchal, CST and Agile Coach Slide 1 Dhaval Panchal Certified Scrum Trainer (CST) and Agile coach Consults with organizations from mid-sized product companies to

More information

Scrum for Project Managers

Scrum for Project Managers Scrum for Project Managers Examining the Project Manager s role in a successful Scrum organization Angela Druckman Certified Scrum Trainer adruckman@collab.net Presentation Overview Scrum in a perfect

More information

Agile : Today and Tomorrow. presented by Rick Freedman Director, Project Management Adams Gabbert

Agile : Today and Tomorrow. presented by Rick Freedman Director, Project Management Adams Gabbert Agile : Today and Tomorrow presented by Rick Freedman Director, Project Management Adams Gabbert Contents Introductions Agile Core Concepts Where We Are Today Where We re Going How The PM Role Will Remain

More information

Lean Management and Culture Change

Lean Management and Culture Change Lean Management and Culture Change Mike Halstead VP Operations Eastern Division Quorum Health Resources Starbucks Video 2 Why Adopt Process Improvement in Healthcare? Cost of Care Increasing $ Inpatient

More information

Using a Change-Management Approach to Promote Customer-Centered Design

Using a Change-Management Approach to Promote Customer-Centered Design Using a Change-Management Approach to Promote Customer-Centered Design Stephen Sato Hewlett-Packard Company 18110 SE 34 th St. Vancouver, WA 98607 USA Steve.Sato@hp.com Andrew Panton Hewlett-Packard Ltd.

More information

Agile Requirements by Collaboration

Agile Requirements by Collaboration Agile Requirements by Collaboration [Aarhus, DK; 5 October 2010] Ellen Gottesdiener www.ebgconsulting.com Ellen Gottesdiener Founder & Principal Consultant, EBG Consulting Facilitator, trainer, mentor,

More information

LIVE CASE STUDIES IN ORGANIZATIONAL CHANGE: LEARNING ABOUT CHANGE THROUGH STUDENT PHILANTHROPY AND SERVICE-LEARNING

LIVE CASE STUDIES IN ORGANIZATIONAL CHANGE: LEARNING ABOUT CHANGE THROUGH STUDENT PHILANTHROPY AND SERVICE-LEARNING International Journal of Case Method Research & Application (2006) XVIII, 2 2006 WACRA. All rights reserved ISSN 1554-7752 LIVE CASE STUDIES IN ORGANIZATIONAL CHANGE: LEARNING ABOUT CHANGE THROUGH STUDENT

More information

Organizational Change Management - in IT Projects

Organizational Change Management - in IT Projects Organizational Change Management - in IT Projects University of Applied Sciences, Munich November 14 th 2013 Andrea Griesinger 2013 CSC Today s Objectives Objectives Create Awareness on Organizational

More information

Establishing and Maintaining Top to Bottom Transparency Using the Meta-Scrum

Establishing and Maintaining Top to Bottom Transparency Using the Meta-Scrum ARTICLE Establishing and Maintaining Top to Bottom Transparency Using the Meta-Scrum by Brent Barton Agile Journal Oct. 6, 2007 Agile processes and practices have gained enough attention that both IT businesses

More information

Service-Oriented Architecture Maturity Self-Assessment Report. by Hewlett-Packard Company. Developed for Shrinivas Yawalkar Yawalkar of CTS

Service-Oriented Architecture Maturity Self-Assessment Report. by Hewlett-Packard Company. Developed for Shrinivas Yawalkar Yawalkar of CTS Service-Oriented Architecture Maturity Self-Assessment Report by Hewlett-Packard Company Developed for Shrinivas Yawalkar Yawalkar of CTS September 18, 2007 INTRODUCTION Thank you for completing the HP

More information

Benchmarking Partnerships

Benchmarking Partnerships Leadership Development Frameworkexample case study This sample Best Practice Leadership Development Framework Capability Case Study is identified and described with other local Australian and international

More information

A CHANGE MANAGEMENT STRATEGY FOR YOUR ERP PROJECT

A CHANGE MANAGEMENT STRATEGY FOR YOUR ERP PROJECT A CHANGE MANAGEMENT STRATEGY FOR YOUR ERP PROJECT Contents Executive Summary Introduction: Change is Easy, Transition is Hard Effectively Managing Change: An Equation Initiating/Sustaining Change Core

More information

Transitioning Your Software Process To Agile Jeffery Payne Chief Executive Officer Coveros, Inc. jeff.payne@coveros.com www.coveros.

Transitioning Your Software Process To Agile Jeffery Payne Chief Executive Officer Coveros, Inc. jeff.payne@coveros.com www.coveros. Transitioning Your Software Process To Agile Jeffery Payne Chief Executive Officer Coveros, Inc. jeff.payne@coveros.com www.coveros.com 1 About Coveros Coveros helps organizations accelerate the delivery

More information

Agile Project Management Certificate Program

Agile Project Management Certificate Program Information Technologies & Business and Management Agile Project Management Certificate Program Accelerate Your Career extension.uci.edu/agile Improve Your Career Options with a Professional Certificate

More information

Your Agile Team s Indispensible Asset

Your Agile Team s Indispensible Asset Agile / Scrum Training Lean Software Development Agile Organizational Metrics Executive Coaching Improved Team Dynamics Improved Efficiency! Your Agile Team s Indispensible Asset The Agile Business Analyst

More information

Lean. An Overview of Agile. White Papers. reprinted from The Agile Journal. essential. by Alan Shalloway

Lean. An Overview of Agile. White Papers. reprinted from The Agile Journal. essential. by Alan Shalloway Lean An Overview of Agile MethodsAgile reprinted from The Agile Journal by Alan Shalloway essential White Papers An Overview of Agile Methods 1 This article is reprinted with permission from The Agile

More information

Change our Mind(set) NOT waste resource recovery clean water recover nutrients renewable energy

Change our Mind(set) NOT waste resource recovery clean water recover nutrients renewable energy A Water and Wastewater Utility Guide to More Sustainable Energy Management Presented by Peter V. Cavagnaro, P.E., BCEE Johnson Controls, Inc. Prepared by Alicia Chakrabarti, P.E. East Bay MUD Barry Liner,

More information

TPMG. Lean. Transformation In Healthcare. Consulting. Improving patient outcomes and satisfaction while driving down the cost of care!

TPMG. Lean. Transformation In Healthcare. Consulting. Improving patient outcomes and satisfaction while driving down the cost of care! TPMG Consulting Lean Improving patient outcomes and satisfaction while driving down the cost of care! Transformation In Healthcare Service Description: Excellence in Healthcare Delivery TABLE OF CONTENTS

More information

Change. Management: The Elephant In. The Room!

Change. Management: The Elephant In. The Room! Change Management: The Elephant In The Room! What Is Change Management? 1) Defining and instilling new values, attitudes, norms, and behaviors within an organization that support new ways of doing work

More information

Using Measurement to translate Business Vision into Operational Software Strategies

Using Measurement to translate Business Vision into Operational Software Strategies Using Measurement to translate Business Vision into Operational Software Strategies Victor R. Basili University of Maryland and Fraunhofer Center - Maryland BUSINESS NEEDS Any successful business requires:

More information

Pursuing Execution Excellence

Pursuing Execution Excellence Pursuing Execution Excellence Goal Setting and Cascading Challenges in a Matrix Organisation William Malek Strategy Execution Practice Leader 17 years of management experience in Fortune 500 s 14 years

More information

Scrum. The Essence. Tobias Mayer, http://agilethinking.net. Sonntag, 19. Februar 12

Scrum. The Essence. Tobias Mayer, http://agilethinking.net. Sonntag, 19. Februar 12 Scrum The Essence What is Scrum? Scrum is a framework that allows you to create your own lightweight process for developing new products. Scrum is simple. It can be understood and implemented in a few

More information

Opportunity overview

Opportunity overview Opportunity overview Organizational change-capability development resource info@tbointl.com phone: 713.821.1555 v3tbo 1 Challenges to Organizational Change CHANGE IMPLEMENTATION High failure rate of change

More information