Monaco Telecom BOX: Extended documentation

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1 Monaco Telecom BOX: Extended documentation Monaco Telecom BOX (Model: TG789nv BUS)

2 Table of contents 1. Introduction 3 2. Features x USB 2.0 master ports x Gigabit Ethernet uplink port front-panel LED lights side-panel buttons b/g and Draft-N Wifi 3 3. Documentation of features USB Master ports Media sharing Printer sharing Front-panel LEDs Ethernet light USB light Wireless light Voice light Broadband light Internet light itv light Upgrade light Eco button (side panel) WPS-pairing button (side panel) Reset button (side panel) Accessing your MyMT account WiFi LAN network Bridge Content sharing NAT Firewall Glossary 18 Document Version: 4.0 Page 2 of 18

3 1. Introduction This document provides complementary information to supplement the existing Monaco Telecom Box documentation. It describes the specific features of the TG789nv BUS model. 2. Features Certain features are new in this version, while others have been omitted. The new features documented in this version are listed below x USB 2.0 master ports Two USB Master ports (1 on the side panel, 1 on the back panel of your BOX). Thanks to these ports, USB peripheral devices such as mass storage devices, printers and other peripherals can be connected to your Box to extend its capabilities x Gigabit Ethernet uplink port The TG789nv BUS features a 5th Ethernet port, distinguishable from the other 4 ports by its bright red colour. This port is deactivated front-panel LED lights Power, Ethernet, USB, Wireless, Voice, Broadband, Internet, itv, Upgrade. The information they provide is documented below side-panel buttons Two side-panel buttons: Eco ("Leaf" icon) and WPS (WiFi Protected Setup; "Arrow" icon). Further details are provided below b/g and Draft-N Wifi In addition to the b and g standards, your Box has built-in support for the IEEE n Draft standard. In WiFi mode, this enables a maximum speed of 150Mbps, as well as greater range. 3. Documentation of features 3.1. USB Master ports The USB Master ports are only briefly documented in this version. The services to which they provide access are documented both briefly and in detail. USB ports Your Box features two USB 2.0 Master ports enabling the connection of USB mass-storage peripheral devices such as thumb drives and USB external drives, as well as an LPD-compatible USB printer using drivers capable of managing unidirectional traffic. Important: Read the documentation concerning the disconnection and removal of USB storage devices carefully to avoid data loss Media sharing USB media sharing The multimedia files on a mass storage device can be shared by simply plugging the device into one of your Box's USB ports. USB media sharing Since the Box supports the UPnP and DLNA standards, multimedia files (images, sound, video) can be shared across your local network. When a mass storage device (USB thumb drive, USB external drive) is plugged into one of your Box's USB ports, the multimedia files on the device are available across the network and can be Document Version: 4.0 Page 3 of 18

4 accessed by UPnP/DLNA-compatible applications, such as the media-center applications on PC, Xbox, PS3... systems. The Box supports all FAT32-formatted USB storage devices, regardless of whether they have multiple partitions or not. The maximum supported file size on FAT32-formatted devices is 4 GB. Plug a USB mass storage device containing multimedia files into one of your Box's USB ports. In the Media Center, your Box is displayed in the list of network devices which can be used as sources of multimedia data. For further information, refer to the documentation provided with the Media Center in question. Features and limitation of support for USB mass-storage devices The storage device must be formatted as FAT32. Multiple partitions are supported. The maximum size of any one file is 4 GB. Hot-plugging is supported. Hot-unplugging is not supported. To remove a USB storage device from your Box, open the Box's interface page. In the Toolbox menu, select Content Sharing, then click Configure. Locate the device in the list and click Unmount. The device can now be securely removed without the risk of data loss Printer sharing USB printer sharing Pre-requisites: The appropriate printer drivers should be installed on the PC. Step 1 Open the Printers and Faxes window and select your printer. Step 2 Right-click your printer, select Properties and then click on the Ports tab. Document Version: 4.0 Page 4 of 18

5 Step 3 Click "Add port..." and select Standard TCP/IP Port. Step 4 Click New port then click Next. Step 5 Enter the IP address of the Box's Printer Sharing service, then click Next. This IP address is always the same as your Box's IP address 1. For example, if your Box's IP address is " ", then the IP address of the Printer sharing service will be " ". Step 6 Click on Customize then on Parameters. Step 7 Enter the following parameters and click OK. Step 8 Click Next.

6 Step 9 Click Finish. Step 10 Make sure that the port you have just created is selected, then click Apply and Close Front-panel LEDs With the exception of the Upgrade light, the lights on the front of the Box are fairly self-explanatory and require only brief documentation. The Upgrade light requires some additional explanation and a few words of caution. All of the lights are described in this document. Power light The Power light indicates the general operational status of the Box. Status Off Solid green Flashing green Solid yellow Flashing yellow Red Means The Box is off. Normal operation. POST (Power On Self Test) in progress (when the Box is powered on). The Box restarted in update mode. Do not restart or switch off your Box. If the Power light remains in this state for more than 15 minutes, contact Customer Support. An anomaly occurred in the start-up process. Your Box may be damaged. Contact Customer Support ( ) Ethernet light Ethernet light The Ethernet light indicates the general status of the wired Ethernet local network. Status Off Solid green Flashing green Means No Ethernet network devices are connected to your Box, or none of the Ethernet network devices connected to your Box are on. At least one Ethernet network device is connected to your Box, and is on. At least one Ethernet network device is generating traffic on the local network. Document Version: 4.0 Page 6 of 18

7 USB light USB light The USB light indicates the general status of your Box's USB ports. Off Solid green Status Means No USB devices are connected to your Box, or none have been detected. A USB device is connected to and supported by your Box Wireless light Wireless light The Wireless light provides information on the method of encryption and the activity of the WiFi network. Status Off Red Yellow Green Flashing Means WiFi is deactivated. No encryption has been activated for the WiFi network. Connections can be made to your Box's WiFi network without providing a username and password. Access to the WiFi network is secured using WEP encryption. Access to the WiFi network is secured using WPA encryption. There is traffic on the WiFi network Voice light Voice light The Voice light indicates VoIP activity. Status Off Green Flashing VoIP is not activated on your Box. VoIP is activated and ready for use. VoIP call in progress. Means Broadband light Broadband light The Broadband indicates the general status of the xdsl connection. Status Slowly flashing green Solid green Rapidly flashing green Means Your Box is attempting xdsl or Ethernet synchronization. The light will flash even if the telephone line is not connected to your Box. Your Box is synchronized with the xdsl (or the Ethernet uplink) connection. Your Box is synchronized with the xdsl (or Ethernet uplink) connection and there is xdsl (or Ethernet uplink) activity Internet light Internet light The Internet light indicates the general status of the internet connection. Status Off Red Solid green Flashing green Means Your Box has not been configured for internet access. Contact Customer Support. The internet-connection process failed. Contact Customer Support ( ). Successfully connected to the internet. Data traffic between your Box and the Internet is in progress itv light itv light The itv light is currently not in use. Document Version: 4.0 Page 7 of 18

8 Upgrade light Upgrade light The Upgrade light indicates the Box's upgrade status. Never switch off your Box when the Upgrade light is on. Restarting or resetting your Box while an upgrade is in progress may cause irretrievable damage to your Box. Status Off Solid blue Flashing blue Means No upgrades currently available. An upgrade is available and will soon begin. Do not restart or switch off your Box. Your Box is receiving an upgrade. Once upgraded, your Box will be restarted. Upgrade light The Box is a complex device, capable of supporting a wide range of protocols that are likely to evolve over time. Whenever a protocol is updated, compatible devices should themselves be updated to ensure full compatibility with the most up-to-date protocol versions. Support for the most recent protocol versions guarantees a more comfortable user experience and/or better security against threats on the Internet. This is why the Box was designed to update itself automatically, without any user intervention. From time to time, your Box's Upgrade light will glow blue, indicating that an update is available and is about to be downloaded. Switching off or restarting your Box during an update may cause serious damage to the Box, despite an in-built mechanism to recover from interrupted updates. On completion of an update, the Upgrade light will go off and the Box will be restarted. The update will be effective, and your Box operational, as soon as the restart is completed Eco button (side panel) Eco button ("Leaf" icon on the side panel) The Eco button on the side panel is used to power off the Box's WiFi device. This can be done to save energy and to reduce exposure to radio waves. However, WiFi connections via the Box will no longer be possible. Note: Press and hold down the button for 10 seconds to activate/deactivate WiFi functionality WPS-pairing button (side panel) WPS-pairing button ("Arrows" icon on the side panel) The WPS-pairing button is used to "pair" (or connect) a WPS-compatible (WiFi Protected Setup) WiFi device with your Box. Press this button and the corresponding button on the WPS-compatible WiFi device to establish a WiFi connection between your Box and the device. To connect your WPS-compatible device to your Box, hold down the Box's WPS button for 10 seconds. The light on the button will change to flashing orange, indicating that your Box is ready to receive a WPS connection request. Activate the WPS connection on the device you wish to connect to your Box. The light on the button will change to solid green when a connection is established Reset button (side panel) Reset button (side panel) The Reset button is used to reset the Box. Pressing this button has the same effect as clicking on the "Restore default settings" button in the Box's web interface. It is strongly recommended that you do not attempt to reset your Box unless instructed to do so by Customer Support. The Reset button should only be used as a last resort if the Box's web interface cannot be accessed. Document Version: 4.0 Page 8 of 18

9 3.6. Accessing your MyMT account To access your MyMT account, go to and enter your username and password. After logging in, click on My account/internet/my products and services to access your Box's configuration menu. Click on the Toolbox icon to view your Box's user-editable settings WiFi Configuring your Box's WiFi settings in relatively simple. WiFi Your Box's WiFi settings are configured via the MyMT portal, at Configuring your wireless network requires editing three parameters: the SSID (Service Set Identifier), the radio channel and the security key. The SSID corresponds to the name of your wireless network. It is this name that you will need to select in the list of available wireless networks. The radio channel corresponds to the frequency range used by your Box. The channel may be set automatically, or assigned a value from 1 to 12. The channel setting should only be changed from automatic to one of the other values if WiFi connections are chronically slow and disconnections frequent. The security key is the "password" that will be requested when attempts are made to connect to your wireless network. Your Box is configured to use the WPA-PSK (WiFi Protected Access) protocol by default. It is recommended that you use this security protocol as it is more secure than the WEP (Wired Equivalent Privacy) protocol. Document Version: 4.0 Page 9 of 18

10 3.8. LAN network Configuring your LAN and Box IP addresses LAN network Your LAN and Box IP addresses are configured via the MyMT portal, at Configuring your LAN network allows you to specify the IP addressing scheme used by your Box, as well as which IP addresses are assigned and how they are assigned. Only IP addresses in the private address ranges may be used, i.e., addresses in the following class ranges: Class A IP address range: to Class B IP address range: to Class C IP address range: to You can specify your Box's IP address in the Private address of your Box field. If static IP addressing is used, this is the address you will need to specify as the gateway when configuring other devices in your network. If DHCP is used, IP addresses will be automatically assigned to your network devices. The addresses will be assigned from the addresses specified in the DHCP pool. Note: The last address you specify in the pool will be automatically assigned to your Box's Media Server service. The last setting is used to configuration your Box for use in Bridge mode. Using your Box in Bridge mode, which is complex and not without risk, is described in the following section Bridge Configuring your Box for use in Bridge mode Your Box can be configured for use in Bridge mode via the MyMT portal, at Switching your Box to Bridge mode changes the way it functions, making it operate more like a standard modem (not a router). In Bridge mode, only one PC can be connected to your Box, and all of the ports will be open. To connect to the Internet in Bridge mode, you will need to establish a PPPoE connection, and to view its line properties, you will need to assign a fixed IP address to your computer. Note: Switching your Box to Bridge mode will result in a complete loss of Internet connectivity. To restore Internet connectivity, you will need to create a broadband PPPoE connection. Creating a broadband PPPoE connection in Windows: You will need to install a PPPoE client, just as you would for any other remote access connection. To create a PPPoE connection, follow these steps: 1. In Control Panel, double-click Network and Internet connections (or Network connections and skip step 2). 2. Click Network connections, then click Create a new connection in the Network Tasks pane. When the Network Connection Wizard starts, click Next. 3. Select Connect to the internet, then click Next. 4. Select Configure my connection manually, then click Next. 5. Select Connect using a broadband connection that requires a username and password or Connect using a broadband connection that is always on. 6. Type your username. 7. Type you password. 9. Type the password one more time to confirm it, then click Next. 10. Select Add a shortcut to this connection on my desktop. 11. Click Finish to complete the Wizard. Creating a broadband PPPoE connection in MAC OS: Open "System preferences" then "Network": - Configuration: AUTOMATIC - Display: Built-in Ethernet In the PPPoE pane: - Check the box labelled "Connect via PPPoE" - Type your "Account name" in the following format: @monaco.mc - Type your "Password" and check the box to save it. WHEN DONE: uncheck the "Connect via PPPoE" checkbox (the username and password will be greyed out) Document Version: 4.0 Page 10 of 18

11 Return to the TCP/IP pane and select "Using DHCP", which will assign a " x"-type IP address with as a subnet mask and a " x"-type gateway address (identical to the IP address of the main PC) Content sharing Configuring content sharing Content sharing Content sharing allows you to share files stored on a USB device connected to your Box. This feature makes use of the UPnP and DLNA standards. To access your Box's interface, open your web browser (Internet Explorer or Mozilla Firefox, for example) and type in the address bar. The content-sharing configuration interface is accessible via Toolbox > Content Sharing Step 1 In the Box's interface, click Toolbox, and then Content Sharing. Step 2 A page showing the content-sharing settings is displayed. In our example, a USB thumb drive is connected to the Box as Disk 1. Click on the link, Configure, in the upper right-hand part of the page. Document Version: 4.0 Page 11 of 18

12 Step 3 The following page is divided into three sections: Network File Server, UPnP AV Media Server and a list of connected disks. The Network File Server section allows you to share the files on the USB thumb drive connected to the local network. In the example shown above, the network path, \\Box, provides direct access to the USB devices connected to the Box. UPnP functionality is activated/deactivated in the UPnP AV Media Server section. If UPnP is deactivated, UPnPcompatible Media Centers will not be able to access the Box's shared data. The list of connected disks provides information on the USB devices connected to the Box. The Managed partition option creates a file tree on the device in question: instead of accessing the drive at its root and browsing the files directly on it, the Box adds a Shared folder and a Media folder, which contains 3 sub-folders: Movies, Music and Pictures. The Unmount button, as mentioned earlier, is used primarily to eject USB devices, in the absence of support for hot unplugging. Note: For security reasons, the FTP Server functionality is deactivated. The status of this feature (activated/deactivated) has no impact on the Box's functional capabilities NAT Creating NAT rules NAT NAT rules are used to make LAN resources accessible via the Internet. To create a NAT rule for a specific LAN resource, you need to know the resource's IP address, as well as the ports used by the resource. To access your Box's interface, open your web browser (Internet Explorer or Mozilla Firefox, for example) and type in the address bar. The NAT-rule creation interface is accessible via Toolbox > Game and Application Sharing When a NAT rule is created, the Box automatically creates the associated firewall rules, i.e., all traffic via the ports used by the resource in question is automatically accepted by the firewall. Example: You want to create a NAT rule for traffic via ports TCP 5400 to 5405, forwarded to a machine on the LAN identified by the Box's device manager as "MyPC". Document Version: 4.0 Page 12 of 18

13 Step 1 In the Box's interface, click Toolbox, and then Game and Application Sharing. Step 2 Click on the link, Assign a game or an application to a local network device. If the application is already in the pre-configured list of applications, go directly to step 4. In our example, the application is not in the list and will need to be created. Step 3: Create the application. Click on the link, Create a game or an application. Type a name for the application, and select the option to manually specify the port maps. Define the port maps (in this example, 5400 to 5405 TCP). Document Version: 4.0 Page 13 of 18

14 Click Add. Step 4: Assign the application to the network device. Select the application and the hosting network device in the drop-down lists. Click Add. Note: If you want to assign a game or an application to a network device whose host name is not in the dropdown list, select the User-defined option and then enter the IP address of the device. The rule is displayed in the list of active rules. Document Version: 4.0 Page 14 of 18

15 3.12. Firewall Creating and using firewall rules is reserved for experienced users. The Box's firewall controls incoming and outgoing information by blocking or authorizing traffic according to its source and destination ports, and the machines or interfaces receiving or sending the information. As such, rules can be set up to allow or deny traffic of a certain type to and/or from a specific machine or interface. The example below shows how to set up a firewall rule preventing FTP traffic from the Internet from reaching the Box's USB content-sharing FTP server, whose default IP address is To access your Box's interface, open your web browser (Internet Explorer or Mozilla Firefox, for example) and type in the address bar. Step 1 In the Box's web interface, click Firewall in the Toolbox menu. The current firewall security level (Standard by default) is displayed in the main section of the window. Click Configure. Step 2: Create a security level The Box's default security levels cannot be modified. However, security levels created by the user can be modified. Rules can also be added to user-created security levels. It is strongly recommended that you clone the predefined Standard security level. Document Version: 4.0 Page 15 of 18

16 Step 3: Create a firewall rule The new firewall security level, MyFirewall in the example, is displayed. Click Add. Here, we have created a rule called StopFTP, and have configured it to block all FTP traffic from the WAN interface regardless of the IP address and intended for the local interface with the IP address, The new firewall rule is shown on the summary page. Document Version: 4.0 Page 16 of 18

17 Document Version: 4.0 Page 17 of 18

18 4. Glossary DLNA Driver: Program enabling your operating system (Windows, Mac, etc.) to identify your peripheral devices as accurately as possible. The more recent your drivers, the better the performance and stability of your devices. Firewall: Device protecting computers connected to a network LED: Light Emitting Diode NAT: Network Address Translation SSID: Alphanumeric string of up to 32 characters in length used to identify a wireless network (WLAN) and to connect one or several computers and/or devices to it. UPnP USB VPN: Virtual Private Network WEP: Encryption protocol used to secure WiFi connections. For more secure connections, it is recommended that you use the WPA protocol. WiFi: Ethernet local area network that is accessed wirelessly. The main advantage of WiFi is that it eliminates the need for wires. The major disadvantage is that wireless communications are difficult to secure. WLAN: Local area network in which the networked devices are connected by wireless, radio or infrared links instead of by wires. WPA: TKIP (Temporal Key Integrity Protocol)-based encryption protocol, destined to replace the WEP protocol. One of its strengths is the use of dynamic keys, which are difficult to decrypt. WPS: WiFi Protected Setup Document Version: 4.0 Page 18 of 18

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