FASgov Asset Accounting Software/FAIgov Inventory Software Topic 1: Installing the FASgov and FAIgov Software

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1 FASgov Asset Accounting Software/FAIgov Inventory Software Topic 1: Installing the FASgov and FAIgov Software August 30, :20 AM Page 1 of 58

2 Table of Contents Section A: FASgov /FAIgov Software Installation Checklist...3 Section B: Installing The FASgov Software On The Server...5 Section C: Installing The GDOE Preconfigured Database...19 Section D: Configuring The Sybase Database Server Process...20 Section E: Granting The Administrator s User ID Log On As A Service Rights...24 Section F: Starting the SQL Anywhere Service...29 Section G: Preparing To Install The FASgov Workstation Software...30 Section H: Installing the FASgov (Asset Accounting) Software On the Workstation...35 H.1. Installing the FASgov Accounting Software...35 H.2. Installing the Crystal Reports for Best Software...38 H.2. Manually Installing the Crystal Reports for Best Software...41 Section I: Installing The FAIgov (Inventory) Software On the Workstation...45 Section J: Connecting The Workstation To The Database Server...48 Section K: Installing The License Key...51 Section L: Contacting The Technology Services Help Desk...58 August 30, :20 AM Page 2 of 58

3 SECTION A: FASGOV /FAIGOV SOFTWARE INSTALLATION CHECKLIST FASgov /FAIgov Software Installation Checklist WE STRONGLY RECOMMENDED THAT YOUR LOCAL TECHNOLOGY SPECIALIST INSTALL THE FASgov AND FAIgov SOFTWARE. NOTE: These steps must be completed in the order they are provided. If you need assistance in completing these steps, please refer to Section L: Contacting the Technology Services Help Desk for instructions. STEP ACTION SECTION/ PAGE BEFORE YOU BEGIN 1 Print and review this document in its entirety. NOTE: Install the FASgov software using these instructions only. Do not follow the instructions provided in the online installation guide. Do not install the software using the defaulted information. 2 At the PCGenesis server: Verify the K:\ drive has a minimum of 2 GB of free space. 3 From the District Number s Database, write down the installation serial and license numbers in the space below: Installation Serial Number: Installation License Number: NOTE: The Web link to the District Number s Database was ed to PCGenesis Superintendents, PCGenesis System Administrators, and Regional Education Service Agency (RESA) Directors on May 28, Obtain your Administrator s logon ID for the PCGenesis server or ensure your Administrator is available to enter this information when needed. Do not begin the installation process before obtaining this information or contacting your Administrator. 5 Verify with your Technology Specialist that your server has a static IP address. NOTE: Please refer to Section L: Contacting the Technology Services Help Desk if your server does not have a static IP address. You must follow separate software installation instructions if this is the case. INSTALLING THE FASGOV SOFTWARE ON THE SERVER N/A N/A N/A N/A N/A 6 Verify all users are logged off the PCGenesis server AND out of PCGenesis. N/A 7 At the PCGenesis server: Install the FASgov software. B/5 8 Install the pre-configured GDOE database. C/19 August 30, :20 AM Page 3 of 58

4 FASgov /FAIgov Software Installation Checklist WE STRONGLY RECOMMENDED THAT YOUR LOCAL TECHNOLOGY SPECIALIST INSTALL THE FASgov AND FAIgov SOFTWARE. NOTE: These steps must be completed in the order they are provided. If you need assistance in completing these steps, please refer to Section L: Contacting the Technology Services Help Desk for instructions. STEP ACTION SECTION/ PAGE INSTALLING THE FASGOV SOFTWARE ON THE SERVER (CONT D) 9 Configure the Sybase database server. D/20 10 Give the Administrator s User ID Log On As Service rights. E/24 11 Start the Sybase SQL Anywhere service. F/29 PREPARING TO INSTALL THE FASGOV WORKSTATION SOFTWARE 12 At the workstation: Verify the K:\ drive is mapped to the PCGenesis server. G/30 13 Uninstall your current version of the Crystal Reports software. G/31 14 Verify there is at minimum 1.3 GB of free space available on the workstation. G/33 INSTALLING THE FASGOV ASSET (ACCOUNTING) SOFTWARE ON THE WORKSTATION 15 Install the FASgov asset accounting software on the appropriate workstation. H/35 INSTALLING THE CRYSTAL REPORTS FOR BEST SOFTWARE ON THE WORKSTATION 16 Install the Crystal Reports For Best Software on the appropriate workstation. H/38 INSTALLING THE FAIGOV (INVENTORY) SOFTWARE ON THE WORKSTATION 17 Install the FAIgov inventory software on the appropriate workstation. I/45 CONNECTING THE WORKSTATION TO THE DATABASE SERVER 18 Connect the workstation to the database server. J/48 INSTALLING THE FASGOV LICENSE KEY 19 Install the FASgov license key. K/51 August 30, :20 AM Page 4 of 58

5 SECTION B: INSTALLING THE FASGOV SOFTWARE ON THE SERVER CAUTION: DO NOT FOLLOW THE INSTRUCTIONS IN THE ONLINE INSTALLATION GUIDE. DO NOT INSTALL USING THE DEFAULTED INFORMATION. VERIFY ALL USERS ARE LOGGED OFF THE SERVER AND OUT OF PCGENESIS BEFORE CONTINUING! B.1. VERIFYING THE SERVER S FREE SPACE 1) Using Windows Explorer, verify there is at minimum, 1.3 GB of free space available. NOTE: If you do not have at least 1 GB of free space available, do not continue processing! Please refer to Section L: Contacting the Technology Services Help Desk for instructions on requesting assistance. B.2. INSTALLING THE FASGOV SOFTWARE 1) Verify all users are logged off the server and out of PCGenesis. 2) Insert the FASgov CD into the PCGenesis server s CD drive. NOTE: If the Welcome to FASgov screen appears, proceed to Step 4. August 30, :20 AM Page 5 of 58

6 3) Within Windows Explorer, select the CD drive. 4) Double-click the DEMO32.EXE file icon. NOTE: If the Welcome to FASgov screen is not displayed, please refer to Section L: Contacting the Technology Services Help Desk for instructions on requesting assistance. 5) Do not select the Review Documentation option displaying the README files. Information pertaining to the README files was included in these instructions. Click only ONCE here! 6) Click ONCE on the Install FAS gov Asset Accounting option. The InstallShield Wizard will start. NOTE: DO NOT DOUBLE-CLICK on the Install FAS gov Asset Accounting option. Double-clicking on this option causes the system to launch the software installation twice and results in error messages. August 30, :20 AM Page 6 of 58

7 7) When the Question dialog box is displayed, click No. This warning does not apply to the initial installation of the FASgov application. 8) Click Next. August 30, :20 AM Page 7 of 58

8 9) Verify the information on the License Agreement screen. You must accept the License Agreement to continue. Click Yes. 10) Click No. August 30, :20 AM Page 8 of 58

9 11) Click Browse. NOTE: DO NOT ACCEPT the defaulted location when prompted. You must navigate to the correct location by selecting the Browse option. August 30, :20 AM Page 9 of 58

10 12) Type K:\BESTSERV in the Path field and click OK. NOTE: Your destination will change to K:\BESTSERV. If the destination did not change to this location, or if you received an error message, try retyping the entry and clicking OK. If the problem continues, please refer to Section L: Contacting the Technology Services Help Desk for instructions on requesting assistance. DO NOT CONTINUE! 13) Verify K:\BESTSERV is indicated as the Destination Folder and click Next. August 30, :20 AM Page 10 of 58

11 DO NOT CHANGE ENTRIES! 14) DO NOT MODIFY the entries in the Database Engine Name or the System Database Location fields. Click on the Drop-down selection icon in the Protocol used field and select all (All network protocols). 15) Click Next. 16) Click Next. The installation of the FASgov files will begin. August 30, :20 AM Page 11 of 58

12 NOTE: When the installation is complete, the following window will be displayed. 17) Click Finish. August 30, :20 AM Page 12 of 58

13 18) Click once on the Install FAS gov Asset Inventory option. NOTE: Screens similar to those displayed when you selected the Install FASgov Asset Accounting option earlier will be redisplayed. 19) When the Question dialog box is displayed, click No. August 30, :20 AM Page 13 of 58

14 20) Click Next. 21) Verify the information on the License Agreement screen. You must accept the License Agreement to continue. Click Yes. August 30, :20 AM Page 14 of 58

15 22) Click No. 23) Click Browse. NOTE: DO NOT accept the defaulted location when prompted. You must navigate to the correct location by selecting the Browse option. August 30, :20 AM Page 15 of 58

16 24) Enter K:\BESTSERV in the Path field and click OK. NOTE: Your destination will change to K:\BESTSERV. If the destination did not change to this location, or if you received an error message, try retyping the entry and clicking OK. If the problem continues, please refer to Section L: Contacting the Technology Services Help Desk for instructions on requesting assistance. DO NOT CONTINUE! 25) Verify K:\BESTSERV is indicated as the Destination Folder and click Next. August 30, :20 AM Page 16 of 58

17 DO NOT CHANGE ENTRIES! 26) DO NOT MODIFY the entries in the Database Engine Name or the System Database Location fields. Click on the Drop-down selection icon in the Protocol used field and select all (All network protocols). 27) Click Next. 28) Click Next. The installation of the FASgov files will begin. August 30, :20 AM Page 17 of 58

18 NOTE: When the installation is complete the following window will be displayed. 29) Click Finish. 30) Select Exit. NOTE: The GDOE will not utilize the Install FAS gov Universal GL Link option. August 30, :20 AM Page 18 of 58

19 SECTION C: INSTALLING THE GDOE PRECONFIGURED DATABASE 1) At the PCGenesis server, copy the appropriate files from the FASgov CD.. a) Start Windows Explorer and navigate to the CD drive. b) Open the GDOE folder and click once in the right window. c) From the Menu Bar, select Edit Select All. d) From the Menu Bar, select Edit Copy. e) Copy the selected files to the BESTSERV directory. Navigate to the K:\BESTSERV folder. Open the K:\BESTSERV folder and click in the right window. From the Menu Bar, select Edit Paste. Click Yes each time you are prompted to overwrite a read-only file or select Yes to All. f) Open the Import folder on the CD and click once on this folder. g) Using the Menu options, select Edit Select All and Edit Copy to copy the contents of the folder. h) Navigate to the K:\BESTSERV folder within the left portion of the window and click once on the folder. i) Using the Menu options, select File New Folder. j) Rename the New Folder to Import. k) Double-click on the Import folder to open the folder. l) From the Menu, select Edit Paste. NOTE: The three (3) files copied from the CD will be copied into the Import folder. m) On the CD, double-click on the GDOE Reports folder. Click once in this folder. n) Using the Menu options, select Edit Select All and Edit Copy to copy the contents of the folder. o) Within the left portion of the window, navigate to the K:\BESTSERV folder and click once on the folder. p) Using the Menu options, select File New Folder. q) Rename the New Folder to CUSTRPT. r) Navigate to the K:\BESTSERV\CUSTRPT folder in the left portion of the window. Double-click on this folder. s) Using the Menu options, click Edit Paste. NOTE: The eight (8) report files from the CD will be copied into the K:\BESTSERV\CUSTRPT folder. t) Remove the FASgov CD and store it in a secure location. August 30, :20 AM Page 19 of 58

20 SECTION D: CONFIGURING THE SYBASE DATABASE SERVER PROCESS 1) AT THE PCGENESIS SERVER: Select Start Programs Best Software Sybase SQL Service Manager. 2) Click New. August 30, :20 AM Page 20 of 58

21 3) Verify the Network Server option is selected and click OK. Third Parameter Second and Fourth Parameter 4) Within the Edit SQL Anywhere window, enter the parameters exactly as shown: Enter BestSoft_Net in the Service Name field. Enter the parameters as shown in the screenshot example. NOTE: The third parameter -tl contains the letter t and the letter l and is not the letter t and the number 1 (one). The second and fourth parameters are zero (0), not the letter O. The entire parameter string is -ti 0 -tl 0 -gp c 10240k -n BestSoft_Net. Verify the (Startup) Automatic option is selected. August 30, :20 AM Page 21 of 58

22 5) Click Path. 6) When the dialog box is displayed, change the path to K:\BESTSERV\COMMON\DBSRV50.EXE. 7) Click OK. 8) Click Account. 9) Verify Other Account is selected. 10) Enter your system administrator s ID in the Other Account field. NOTE: The entry for this field is usually administrator. 11) Enter your password in the Password and Confirm Password fields and click OK. NOTE: These entries must match exactly and are case-sensitive. 12) Click OK. NOTE: The warning message within the dialog box will be addressed in Section E: Granting the Administrator s User ID Log On As A Service Rights. August 30, :20 AM Page 22 of 58

23 13) Click OK. 14) Click Close. NOTE: The SQL Anywhere Server Configuration window will be fully configured. If changes are made to the remaining fields within the SQL Anywhere Server Configuration window after entering the Logon information, for security purposes, the password is cleared. In this instance, you must click Account and reenter the password in the Logon information or the server process will not start. August 30, :20 AM Page 23 of 58

24 SECTION E: GRANTING THE ADMINISTRATOR S USER ID LOG ON AS A SERVICE RIGHTS 1) To run the Windows User Manager for Domains Utility, select Start Programs Administrative Tools User Manager for Domains. 2) Double-click on the Administrators group to open the Local Group Properties window. August 30, :20 AM Page 24 of 58

25 3) Verify the user ID entered in the SQL Anywhere Configuration steps is listed. NOTE: Please refer to Section D: Configuring The Sybase Database Server Process, Steps 8 10 for detailed procedures. If the user ID is not listed, verify your entry with your system s Network Administrator. If the issue cannot be resolved, please refer to Section L: Contacting the Technology Services Help Desk for instructions on requesting assistance. 4) Click Cancel. 5) When the User Manager window is redisplayed, select Policies User Rights. August 30, :20 AM Page 25 of 58

26 6) Verify the Show Advanced User Rights option is selected. NOTE: The Show Advanced User Rights option must be selected for the Log on as a service option to be available for selection in Step 7. 7) Click on the Drop-down selection icon in the Right field and select Log on as a service. NOTE: If the Log on as a service option is not listed, please refer to Step 6. Click once here. 8) Click once in the Grant To area and click Add. August 30, :20 AM Page 26 of 58

27 9) Select the Administrators group and click Add. NOTE: If the PCGenesis server i.e., \\DOE-GE2, is not a part of your normal domain, please contact your local Technology Specialist for assistance. The group selected will appear in the Add Names and in the Grant To area when the User Rights Policy dialog box is displayed. 10) Click OK. August 30, :20 AM Page 27 of 58

28 11) Click OK. 12) Close the User Manager window. August 30, :20 AM Page 28 of 58

29 SECTION F: STARTING THE SQL ANYWHERE SERVICE 1) Select Start Programs Best Software Sybase SQL Service Manager. 2) Click Start. NOTE: Processing Status messages will be displayed. 3) When the message Service started successfully is displayed, click Close. NOTE: If you receive an error message indicating the service could not be started, print the error message screen, and refer to Section L: Contacting the Technology Services Help Desk for instructions on requesting assistance. August 30, :20 AM Page 29 of 58

30 SECTION G: PREPARING TO INSTALL THE FASGOV WORKSTATION SOFTWARE IMPORTANT INFORMATION The workstation installation process will vary depending on whether the workstation is running Windows 98 or Windows Although the software will run on Windows XP and Windows NT workstations, the (GDOE) is not prepared to support these platforms. FASgov is licensed for each system to have one concurrent user. To allow multiple users access to the FASgov application, the software can be installed on each user s workstation. FASgov includes an integrated version of Crystal Reports Version 8.0. The FASgov version has been slightly modified from your GDOE-provided version. Because the GDOE-provided version of Crystal Reports will not function properly with FASgov, it must be uninstalled before you are able to install the FASgov software. The workstation on which the FASgov application will be installed requires at minimum 1.3 GB of free space. Procedures for determining if your workstation contains the required amount of space have been included within this document. If you have less than 1.3 GB of free space available on the workstation, you must free up the additional space before continuing. G.1. VERIFY DRIVE LETTER K: IS MAPPED TO THE PCGENESIS SERVER 1) On the workstation: Use Windows Explorer to verify you have drive letter K: mapped to the PCGenesis server. 2) Exit from all open programs except Windows Explorer. 3) Uninstall Crystal Reports using the following procedures. August 30, :20 AM Page 30 of 58

31 G.2. UNINSTALLING CRYSTAL REPORTS 1) Select Start Settings Control Panel. August 30, :20 AM Page 31 of 58

32 2) Click on Add/Remove Programs. 3) Scroll through the list to find Seagate Crystal Reports, and click on it once to highlight your selection. 4) Click on Add/Remove. When prompted to do so, confirm you want to uninstall the program. The uninstall procedure will run. 5) When the process is complete, exit the Add/Remove Programs and the Control Panel windows. August 30, :20 AM Page 32 of 58

33 G.3. VERIFYING THE WORKSTATION S FREE SPACE Verify there is at minimum 1.3 GB of free space available on the workstation by following these procedures. 1) Within the Windows Explorer window, click on the (C:) drive. 2) Right-click on the (C:) drive and select Properties. August 30, :20 AM Page 33 of 58

34 3) Verify there is at least 1.3 GB of free space available on the workstation. NOTE: If you do not have at least 1.3 GB of free space available, you may experience operational problems. Contact your local Technology Specialist for advice on purging files from your workstation. 4) Close the Properties window before continuing. August 30, :20 AM Page 34 of 58

35 SECTION H: INSTALLING THE FASGOV (ASSET ACCOUNTING) SOFTWARE ON THE WORKSTATION H.1. INSTALLING THE FASGOV ACCOUNTING SOFTWARE 1) Click on the K:\ drive and open the BESTSERV folder. 2) Open the FASgov subfolder and double-click Setup.exe. NOTE: The workstation installation process will begin. 3) When the FASgov Accounting Client InstallShield Welcome window is displayed, click Next. 4) Click Yes to accept the License Agreement on the next window. 5) Click No when prompted to view the README file. NOTE: If the Sybase Server Configuration Information screen is displayed, proceed to Step 6. Otherwise, proceed to Step 8. August 30, :20 AM Page 35 of 58

36 Verify BestSoft_Net is entered here. Click on the Dropdown selection icon here to select all. 6) Verify the Database Engine Name is BestSoft_Net. 7) Click on the Drop-down selection icon in the Protocol used field and select all (All network protocols). 8) On the Setup Type screen, verify Typical is selected, and click Next. 9) On the Destination Location screen, accept the defaulted destination by clicking Next. NOTE: The software installation will begin. 10) When prompted to install a Desktop icon, click Yes. August 30, :20 AM Page 36 of 58

37 11) When prompted to install Crystal Reports for Best, click Yes. 12) Click Finish. The Crystal Reports installation will begin. August 30, :20 AM Page 37 of 58

38 H.2. INSTALLING THE CRYSTAL REPORTS FOR BEST SOFTWARE 13) Within the Crystal Reports for Best Setup window, click Next. 14) Click the radio button to accept the License Agreement and click Next. 15) Verify the Complete option is selected and click Next to accept the standard installation location. 16) Click Next on the Start Installation screen. NOTE: Crystal Reports will install. The time required to complete the installation will depend on your network s speed. 17) On the Completion screen, click Finish. 18) Copy the contents of K\:BESTSERV\CUSTRPT to C:\PROGRAM FILES\BESTSOFTWARE\FASGOV ASSET ACCOUNTING CLIENT\CUSTRPT. NOTE: K\:BESTSERV\CUSTRPT was created in Section C: Installing the GDOE Preconfigured Database. Contact your local Technology Specialist if assistance is needed with this Step. August 30, :20 AM Page 38 of 58

39 17) After copying the files to the CUSTRPT folder on the C:\ drive, select Edit Select All. 18) Select File Properties. August 30, :20 AM Page 39 of 58

40 DO NOT SELECT THIS OPTION! 19) Click on the General tab. 20) Verify the (Attributes) Read Only option is not selected and click OK. 21) Exit Windows Explorer. August 30, :20 AM Page 40 of 58

41 H.2. MANUALLY INSTALLING THE CRYSTAL REPORTS FOR BEST SOFTWARE 1) To manually install Crystal Reports for Best software: a) Open the BESTSERV CRW8 folder and double-click Setup.exe. b) Within the Crystal Reports for Best Setup window, click Next. c) Click on the radio button to accept the License Agreement and click Next. August 30, :20 AM Page 41 of 58

42 d) Verify the Complete option is selected and click Next to accept the standard installation location. e) Click Next on the Start Installation screen. NOTE: Crystal Reports will install. The time required to complete the installation will depend on your network s speed. f) On the Completion screen, click Finish. 2) Copy the contents of K\:BESTSERV\CUSTRPT to C:\PROGRAM FILES\ BESTSOFTWARE\FASGOV ASSET ACCOUNTING CLIENT\CUSTRPT. NOTE: K\:BESTSERV\CUSTRPT was created in Section C: Installing the GDOE Preconfigured Database. August 30, :20 AM Page 42 of 58

43 3) After copying the files to the CUSTRPT folder on the C:\ drive, select Edit Select All. 4) Select File Properties. August 30, :20 AM Page 43 of 58

44 DO NOT SELECT THIS OPTION! 5) Click on the General tab. 6) Verify the (Attributes) Read Only option is not selected and click OK. 7) Exit Windows Explorer. August 30, :20 AM Page 44 of 58

45 SECTION I: INSTALLING THE FAIGOV (INVENTORY) SOFTWARE ON THE WORKSTATION 1) Within Windows Explorer, select the BESTSERV folder. 2) Open the FAIGOV subfolder and double-click Setup.exe. The workstation installation will begin. 3) Within the FAIgov Asset Inventory Client InstallShield Welcome window, click Next. 4) Within the License Agreement window, click Yes to accept the terms of the License Agreement. 5) Select No when promoted to view the README file. NOTE: If the Sybase Server Configuration Information screen is displayed, proceed to Step 6. Otherwise, proceed to Step 8. August 30, :20 AM Page 45 of 58

46 Verify BestSoft_Net is entered here. Click on the Dropdown selection icon here to select all. 6) Verify the Database Engine Name is BestSoft_Net. 7) Click on the Drop-down selection icon in the Protocol used field and select all (All network protocols). 8) On the Setup Type screen, verify Typical is selected, and click Next. August 30, :20 AM Page 46 of 58

47 9) On the Destination Location screen, accept the defaulted destination by clicking Next. The installation will run. 10) When prompted to install a Desktop icon, click Yes. 11) When prompted to install Crystal Reports for Best, click No. NOTE: Crystal Reports for Best has already been installed. 12) Click Finish to complete the Setup. August 30, :20 AM Page 47 of 58

48 SECTION J: CONNECTING THE WORKSTATION TO THE DATABASE SERVER 1) To start the FASgov application, double-click on the FASgov Asset Accounting desktop icon. 2) Change the server s name in the Physical Database Name field to K:\BESTSERV\GFASSYS.DB and click Next. Verify All Network Protocols is selected. 3) Verify the All Network Protocols option is selected. 4) Enter ga c within the Start-up Parameters area. 5) Click Back. NOTE: Your server s name will be displayed. August 30, :20 AM Page 48 of 58

49 Record YOUR server s name for use later in these instructions. 6) Record your server s name from the Physical Database Name field. Your server s name will be used within Step 8 of Section K: Installing the License Key. NOTE: Within the screenshot example above, Doe-gen1 is the defaulting server s name. 7) Click Next. August 30, :20 AM Page 49 of 58

50 8) Click Finish. NOTE: If the Sybase SQL Anywhere screen within Step 1 is redisplayed, there is a configuration problem or the database service process is not running. Repeat this procedure and contact your local Technology Specialist for assistance if necessary. If the problem continues, please refer to Section L: Contacting the Technology Services Help Desk for instructions on requesting assistance. If you are installing FASgov on an additional workstation: If you have entered the License Key, the FASgov application will start and the logon screen will be displayed. If you have not entered the License Key, the Registration screen in Section K: Installing the License Key will be displayed. REPEAT THE STEPS PROVIDED IN SECTION G: THROUGH SECTION J: FOR EACH WORKSTATION ON WHICH THE FASGOV APPLICATION WILL BE INSTALLED. August 30, :20 AM Page 50 of 58

51 SECTION K: INSTALLING THE LICENSE KEY NOTE: Until the License Key is entered, the following screen will be displayed when you access the FASgov application. 1) Click Next to begin the registration process. August 30, :20 AM Page 51 of 58

52 2) Click Register. 3) Enter the serial number and the activation code obtained from the GDOE District Numbers Database in the Serial Number and Activation Code fields. 4) Click OK. 5) Click Launch Product to continue. August 30, :20 AM Page 52 of 58

53 6) Verify DISTRICT is selected and click DB Mgr. NOTE: After you have completed Steps 6 10 to reconfigure the DISTRICT database, you must repeat these steps to reconfigure the Template and Training databases. Steps 6-10 allow you to change the DOE-GE2 server to your server s name. 7) Verify DISTRICT is selected and click Configure. August 30, :20 AM Page 53 of 58

54 Replace DOE- GE2 here with YOUR server s name. 8) Replace DOE-GE2 within the Physical Database Name field with the server s name you recorded within Step 4 of Section J: Connecting the Workstation to the Database Server. NOTE: In the screenshot example below, we have replaced the defaulting server s name with DOE-GEN1. 9) Click Next. August 30, :20 AM Page 54 of 58

55 Verify All Network Protocols is selected. 10) Verify the All Network Protocols option is selected and click Finish. 11) Repeat Steps 6 10 to reconfigure the Template and Training databases. Verify YOUR server s name is indicated here for each database. 12) Select each database listed, and verify that your server s name is indicated within the Database Path field. NOTE: In the screenshot example above, the server s name verified is doe-gen1. 13) Click Close. August 30, :20 AM Page 55 of 58

56 14) Select the DISTRICT database and click OK. 15) Enter ADMINISTRATOR in the Password field and click OK. NOTE: ADMINISTRATOR has already defaulted in the User Name field for you. 16) Click OK. August 30, :20 AM Page 56 of 58

57 17) Select File Open Gov. Unit and click OK. 18) Click OK. NOTE: In the screenshot example above, Your School District defaults as the system s name before you customize the database for your system. Please refer to Topic 3: Setting Up a Governmental Unit for detailed procedures on customizing your system s information. August 30, :20 AM Page 57 of 58

58 SECTION L: CONTACTING THE TECHNOLOGY SERVICES HELP DESK If you need assistance with the installation of the FASgov or the FAIgov software, or with the information provided within this document, our Technology Services Help Desk is ready to assist you or answer any questions. For the quickest response, use our new automated ticket generator, DTICKET. Send an message to: Type ONLY your three-digit system number in the SUBJECT field. Type your name, telephone number including the area code, and the specific details of your request within the body of the . You may also our Help Desk at or call August 30, :20 AM Page 58 of 58

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