JOB PROFILE. To support people to develop their skills and confidence so as to have a good life in the community in order to deliver our Mission:

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1 JOB PROFILE Job Title: Reports to: Support Worker and Relief Support Worker Line Manager Main Purpose of Role To support people to develop their skills and confidence so as to have a good life in the community in order to deliver our Mission: Positive Futures for people with a learning disability, acquired brain injury or autistic spectrum condition - working together to achieve dreams and transform lives through fulfilling your role to the Organisational Values: We put the people we support first always We see possibilities and opportunities We challenge the status quo and aren t afraid to lead the way We look for new, creative, better ways to do things We aim for excellence We don t give up if it needs to be done, we believe it can and will be done We are accountable and realistic We can show that a small investment in our community-based approaches saves considerable money in the long-run We can prove that our services make a big difference in people s lives We welcome helpful feedback We believe in the value of partnership working and proactively seek out partnerships

2 Core Responsibilities To: give each person the particular support they need in the morning, afternoon and at night time. support people to look after their houses and make sure that they are safe and healthy places for them to live in. form a positive relationship with the person/people being supported. learn about the person and share that learning with others who are also supporting the person. work with other staff, following the person s Support Plan, in order to give the right support to do things like shopping, making meals, cleaning, gardening, washing clothes and ironing. Staff may have to do some of these things for people. support people to look after themselves like bathing, washing hair, cleaning teeth, cutting nails, using the toilet, and getting dressed if needed. support people to look after their health and attend appointments such as going to the Doctors about asthma etc. support people to take their tablets or other medicines properly if needed and keep correct records of this. be responsible for the management of the medication of the people we support to include where required the correct and safe administration of medication support people to get their benefits and manage their own money. support people to get help from the right people, like their Social Worker, Doctor, etc. support people to plan for and go on holiday, going with them if needed. promote the inclusion of people we support in their local community, and support relationships which help people to be included, assisting them as required such as going to the leisure centre, using the bus, shopping, going to church. support people to keep in touch with friends, family, people who speak on behalf of the person (advocates) and others. support people to do as much as they can for themselves and have as much choice and control in their lives as possible. understand people s Tenancy Agreements and support them to keep to these, such as speaking to the landlord about things that need fixed. contribute to assessment, planning, co-ordination and review of person centred support plans. only tell people who need to know confidential things about the people we support. support people to develop their independence, make choices and speak up for themselves.

3 use financial, administrative and communication systems and keep them up to date. work to a good standard in line with statutory and regulatory requirements and Positive Futures Policies and Procedures. keep up to date with any risks and controls in the workplace, and report any concerns, issues or problems as required to read, understand and follow policy, keeping aware of new policies and policy changes/development write down the important things that need to be passed on to other staff. positively promote volunteering within the Service, be familiar with volunteer processes and encourage volunteers in their role. attend and contribute to Team Meetings. take part in Person Centred Supervision and Performance Review with Line Manager. continuously improve performance as a support worker. work in a way that treats everyone equally and fairly. participate in training to help you become better at your job support new staff to learn the job. There may be occasions when the job holder is required to fulfil some duties outside of normal working hours and flexibility is therefore essential. The role may involve lone working as appropriate. This Job Profile is not restrictive and the job holder may be required to undertake any other duties and responsibilities as may be directed by their Line Manager. All of the above duties must be carried out within the Policies and Procedures of the Organisation. The Chief Executive must be contacted in the event of all media enquiries. Signed:.. Date:..

4 Person Specification Job Title: Reports to: Support Worker & Relief Support Worker Line Manager Requirements 1. Qualifications/ Education / Knowledge A commitment to achieving a QCF Diploma in Health and Social Care, Level 2 or equivalent within agreed timescales. QCF Diploma in Health and Social Care, Level 2 or equivalent Knowledge of the support needs of people with a learning disability Be registered with NISCC or willing to achieve this prior to commencement 2. Experience At least 6 months experience of supporting people within a social care setting as a Support Worker OR Volunteer. Experience of: effectively communicating with others in writing working with people whose behaviours challenge 3. Abilities, both aptitudes and skills Ability to: Speak and write in a clear and effective manner Communicate clearly and effectively with people with a learning disability Complete and keep up to date all written records including financial records Use own initiative and solve problems Work cooperatively and respectfully with the team Follow the instructions given by managers and fully participate in training opportunities /Desirable Desirable * Desirable

5 4. Personal Qualities - characteristics, style, interests, attitudes Commitment to promoting and protecting the rights of people we support Open, honest and trustworthy Accept constructive criticism and respond positively Cooperative and accept others opinions A willingness to share your interests and hobbies with the people we support Reliable and resourceful Hardworking and adaptable 5. Circumstances/Health Flexibility to be part of a rota of staff support, which will include lone working, working unsociable hours and sleepover shifts Ability to travel independently Ŧ Desirable 6. Positive Futures Mission and Values Candidates must be able to respect the Mission and Values of the Organisation and demonstrate these values in their day to day practice * Denotes the criteria that will be used for shortlisting candidates Ŧ Positive Futures defines this as being a Car driver, or having access to a form of transport approved by Positive Futures which will permit the applicant to meet the requirements of the post. Positive Futures reserves the right to enhance the shortlisting criteria.

6 POSITIVE FUTURES SUPPORT WORKER JOB INFORMATION SHEET Hours: Range of Hours Salary Scale: The Support Worker salary scale is made up of four points. However, staff will only be able to progress to the fourth point upon successful completion of a relevant level 2 QCF/NVQ qualification 1 13, , , ,790 Starting point on the scale will be dependent upon relevant experience. A Sleep-in Allowance of per night is payable. Holidays: Annual Leave - 20 days pro-rata per annum increasing by one day for each complete annual leave year worked to a maximum of 25 days pro-rata per annum. Customary Holidays - 11 days. Pension: Positive Futures offer a Pension Scheme for employees into which the Company contributes a percentage of the employee s salary to a Group Pension Scheme. In line with changes in pension legislation we are currently reviewing our Pension Scheme arrangements. NISCC Registration In line with NISCC Regulations, it is a requirement of the post to register with the NISCC. AccessNI In line with best practice an Access NI check is to be requested every three years.

7 Waiting List: As detailed in the advertisement, Positive Futures also retain suitable candidates on a reserve list, for a period of six months, from which they may be offered similar opportunities in other locations across Northern Ireland. These positions may be for either Full or Part-Time work as required. Probationary Period: On commencement of employment with Positive Futures all staff are required to complete a probationary period (usually six months). Confirmation in post depends on achieving the required standard in a range of topics including performance, attendance, training and behaviour. For Staff in Services this must also include the successful certification of qualification(s) detailed as follows. The NISCC Induction Standards set out what new social care workers need to know to enable them to do their job safely and effectively. Completing induction will help build a new staff member s confidence and make sure they have the skills and knowledge to succeed in their job. The NISCC Induction Standards are applicable to all new social care staff entering the workforce and those changing job roles or employees within the sector irrespective of their qualification level. Therefore, during the probationary period staff will need to demonstrate competence against these standards which are fully integrated into the probationary training programme for staff in services. Staff in Services, up to the level of Service Manager, should provide evidence that they are working towards completion of the Positive Futures Foundation Programme (PFFP). They should submit the completed PFFP by Week 24, to be signed off by the Service Manager. This process will then be audited by the L&D Department prior to the 6 month review. This will be a condition of probation being confirmed. Goodwill Payment: The Board of Trustees of Positive Futures has agreed that a payment, in recognition of the loyalty and goodwill of permanent staff, is made in December each year and is paid to staff who meet the following criteria and conditional upon secured funding levels Criteria: Staff who have been in post on 1 April of the year in question and who are still in post in December of the same year. Staff whose conduct and performance is satisfactory. Training & Support: All members of staff will receive induction, relevant training, regular Person Centred Supervision and Appraisal

8 POSITIVE FUTURES

9 RELIEF SUPPORT WORKER JOB INFORMATION SHEET Hours: As and when required Hourly rate: 6.80 A Sleep-in Allowance of per night is payable. NISCC Registration In line with NISCC Regulations, it is a requirement of the post to register with the NISCC. AccessNI In line with best practice an Access NI check is to be requested every three years. Waiting List: As detailed in the advertisement, Positive Futures also retain suitable candidates on a reserve list, for a period of six months, from which they may be offered similar opportunities in other locations across Northern Ireland. These positions may be for either Full or Part-Time work as required. Probationary Period: On commencement of employment with Positive Futures all staff are required to complete a probationary period (usually six months). Confirmation in post depends on achieving the required standard in a range of topics including performance, attendance, training and behaviour. For Staff in Services this must also include the successful certification of qualification(s) detailed as follows. The NISCC Induction Standards set out what new social care workers need to know to enable them to do their job safely and effectively. Completing induction will help build a new staff member s confidence and make sure they have the skills and knowledge to succeed in their job. The NISCC Induction Standards are applicable to all new social care staff entering the workforce and those changing job roles or employees within the sector irrespective of their qualification level. Therefore, during the probationary period staff will need to demonstrate competence against these standards which are fully integrated into the probationary training programme for staff in services.

10 Staff in Services, up to the level of Service Manager, should provide evidence that they are working towards completion of the Positive Futures Foundation Programme (PFFP). They should submit the completed PFFP by Week 24, to be signed off by the Service Manager. This process will then be audited by the L&D Department prior to the 6 month review. This will be a condition of probation being confirmed. Training & Support: All members of staff will receive induction, relevant training, regular Person Centred Supervision and Appraisal