HOW TO MANAGE PEOPLE WHO ARE WIRED DIFFERENTLY UNWRAPPING THE SEVEN GIFTS
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1 HOW TO MANAGE PEOPLE WHO ARE WIRED DIFFERENTLY UNWRAPPING THE SEVEN GIFTS
2 2
3 3 SEEK FIRST TO UNDERSTAND, THEN TO BE UNDERSTOOD STEPHEN COVEY
4 UNWRAPPING THE SEVEN GIFTS 4 filling your pause
5 SEVEN MOTIVATIONAL GIFTS 5 PERCEIVER SERVER TEACHER EXHORTER GIVER ADMINISTRATOR COMPASSION
6 PERCEIVER SEES BLACK & WHITE VERY SENSITIVE TO RIGHT & WRONG PROCESSES BY VERBALIZING 6 APPROACH TO LIFE: DEEP THINKERS SERIOUS DECISIVE TRANSPARENT HONEST LOYAL RESPONSIBLE POINTS OUT BLIND SPOTS DIRECT BLUNT AGRUMENTATIVE STUBBORN
7 UNDERSTANDING THE PERCEIVER 7 PERFORMANCE, SUCCESS & LEADERSHIP DEVELOPMENT PERFORMS WELL IN HIGH-PRESSURE JOBS PERSUASIVE & CONVINCING COMMUNICATOR STRICT PERSONAL & PROFESSIONAL HIGH STANDARDS GOAL-ORIENTED PERFORMANCE EXCELLENT WITH CONTRACT NEGOTIATIONS & DEVELOPING/CREATING PROCEDURES MANUALS GREAT ANALYSTS, AUDITORS & INVESTIGATORS
8 TO BE UNDERSTOOD BY THE PERCEIVER 8 HOW TO RESPOND: PROVIDE CLEARLY DEFINED EXPECTATIONS FOSTER A PARTNERSHIP REMEMBER: YOUR WORD IS YOUR BOND CONSIDER AND COMMUNICATE THE GOOD/BAD, RIGHT/WRONG, UPSIDE/DOWNSIDE
9 9 SERVER MEETS PRACTICAL NEEDS ORGANIZED, NEAT & TIDY APPROACH TO LIFE: GOOD WITH DETAILS BUSY VERBALLY CHALLENGED SHY PERFECTIONIST APPRECIATES LEADERSHIP RESPONSIBLE HELPFUL RELIABLE
10 UNDERSTANDING THE SERVER 10 PERFORMANCE, SUCCESS & LEADERSHIP DEVELOPMENT PREFERS SHORT-TERM PROJECTS KEENLY FOCUSED ON NEXT-ACTIONS PREFERS TO WORK INDEPENDENTLY, BUT GOOD WITH GROUPS AS WELL. COMFORTABLE IN SUPPORTIVE ROLES BUSY & INDUSTRIOUS
11 TO BE UNDERSTOOD BY THE SERVER 11 HOW TO RESPOND: POSITIVE AFFIRMATION & ENCOURAGEMENT COMMUNICATE ULTIMATE GOAL(S), WITH A FOCUS ON KEY STEPS, ACTIONS AND EXPECTATIONS REMEMBER: SERVERS ARE EASILY EMBARRASSED. ONE-ON-ONE INTERACTIONS ARE APPRECIATED DIPLOMATICALLY DEAL WITH ANY BANDWIDTH AND CAPACITY CONCERNS
12 TEACHER CALM, COOL & COLLECTED EXCELLENT RESEARCHER & COMMUNICATOR SELF-DISCIPLINED 12 APPROACH TO LIFE: RESERVED STABLE EXCEPTIONALLY ARTICULATE UNEMOTIONAL INTELLIGENT UNEASY IN SOCIAL SITUATIONS SELF-MOTIVATED REALISTIC
13 UNDERSTANDING THE TEACHER 13 PERFORMANCE, SUCCESS & LEADERSHIP DEVELOPMENT EXCELLENT WITH RESEARCH, EVALUATIONS, OBSERVATIONS, INVESTIGATING & SOLVING COMPLEX ISSUES WORKS WELL UNDER STRESS & WITHIN SCHEDULES EXCELS AT WRITING, BLOGGING & INFORMATION SHARING CAN PREFER BOOKS / TECHNOLOGY MORE THAN PEOPLE / HUMAN INTERACTIONS
14 TO BE UNDERSTOOD BY THE TEACHER 14 HOW TO RESPOND: PROVIDE CONTENT-RICH FEEDBACK OFFER FACTUAL INFORMATION, IDEAS AND ILLUSTRATIONS REMEMBER: TEACHERS ARE UNEMOTIONAL. LOGICAL AND REASONABLE INTERACTIONS ARE APPRECIATED DIPLOMATICALLY DEAL WITH ANY INTOLERANT AND OPINIONATED CONCERNS
15 EXHORTER OPTIMISTIC & POSITIVE ATTITUDE COMPULSIVELY ENCOURAGING GOOD & EXPRESSIVE COMMUNICATOR 15 APPROACH TO LIFE: LOYAL ENCOURAGES FULL POTENTIAL LEADER WIDE EMOTIONAL RANGE RECONCILER OUTGOING WELL BALANCED SENSITIVE TO OTHERS RELATES WELL TO EVERYONE PROVIDES STEPS FOR IMPROVEMENT
16 UNDERSTANDING THE EXHORTER 16 PERFORMANCE, SUCCESS & LEADERSHIP DEVELOPMENT EXCELLENT AT MOTIVATING THEMSELVES & OTHERS TO ACTION, GOALS & OBJECTIVES WORKS WELL IN STRESSFUL SITUATIONS GOOD LEADER & EXCELLENT COACH MORE PEOPLE-ORIENTED THAN FACTS & FIGURES EXCELS AT COUNSELING
17 TO BE UNDERSTOOD BY THE EXHORTER 17 HOW TO RESPOND: OFFER REALISTIC & PRACTICAL INFORMATION ILLUSTRATE / BE AWARE OF / MATCH THE EMOTIONAL TENOR IN IMPORTANT INTERACTIONS REMEMBER: EXHORTERS NEED VERBAL ENCOURAGEMENT STRATEGICALLY DEAL WITH TRUTH-STRETCHING, OVER-PROMISING AND EXAGGERATED EXPECTATIONS
18 GIVER EXCELLENT AT MAKING MONEY ENJOYS SHARING & MEETING MATERIAL NEEDS WELL BALANCED PERSONALITY 18 APPROACH TO LIFE: CONTENT FRUGAL SAVES MONEY LOVES TO EXTEND HOSPITALITY FRIENDLY GENEROUS DEVELOPS STRONG TIES GETS ALONG WELL WITH EVERYONE
19 UNDERSTANDING THE GIVER 19 PERFORMANCE, SUCCESS & LEADERSHIP DEVELOPMENT EXCELLENT AT MANAGING RESOURCES & TIME HEAVILY INFLUENCED BY SECONDARY MOTIVATIONAL GIFT(S) GOOD FOLLOWER & GOOD LEADER, BUT MAY NEED ENCOURAGEMENT TO STEP-UP SUPPORTIVE & RESULTS-ORIENTED ENJOYS GIVING & SERVING BEHIND-THE-SCENES
20 TO BE UNDERSTOOD BY THE GIVER 20 HOW TO RESPOND: DELEGATE: FINANCIAL PLANNING, BUDGETS, MATERIAL / RESOURCE MANAGEMENT RESPONSIBILITIES SOLICIT INPUT ON COST-CUTTING INITIATIVES REMEMBER: GIVERS ENJOY OFFERING DISCRETE OR SECRETIVE ASSISTANCE. THEY PREFER ONE-ON-ONE ENCOURAGEMENT WITHOUT A SPOTLIGHT DIRECT GIVERS TO ENGAGE IN ACTIVITIES WITH SMALL, NON-COMPETITIVE TEAMS
21 21 ADMINISTRATOR LONG RANGE VISION BIG PICTURE PERSPECTIVE LEADER & ORGANIZER PROJECT & TASK ORIENTED APPROACH TO LIFE: ENTHUSIASTIC VERY CONFIDENT PERSUASIVE COMPETITIVE LOVES CHALLENGES FINISHER DELEGATES WELL GOOD LISTENER GREAT COMMUNICATOR
22 UNDERSTANDING THE ADMINISTRATOR 22 PERFORMANCE, SUCCESS & LEADERSHIP DEVELOPMENT EXCELS AT LEADING, OVERSEEING AND MANAGING SEES THE BIG PICTURE AND ALL THE PIECES & PARTS EXCELLENT PROJECT PLANNER ENJOYS LIST MAKING & NOTE TAKING PRACTICAL, REALISTIC, CREATIVE & SYSTEMATIC DOESN T EXCEL IN CO-LEADERSHIP ROLES
23 TO BE UNDERSTOOD BY THE ADMINISTRATOR 23 HOW TO RESPOND: COMMUNICATE USING VISUAL ILLUSTRATIONS, CHARTS, GRAPHS & DIAGRAMS BRAINSTORM, DREAM-BUILD AND VISION CAST REMEMBER: ADMINISTRATORS ENJOY SUCCESS, ACHIEVEMENT AND ACCOMPLISHMENTS; THEY ENJOY GAMES AND COMPETITIVE SITUATIONS REMIND ADMINISTRATORS TO DELEGATE AND RELEASE (DISCOURAGE THE TENDENCY TO BE OVER- INVOLVED)
24 COMPASSION SENSITIVE & CARING ATUNED TO THE EMOTIONAL CLIMATE MODERATE OR SLOWER PACE 24 APPROACH TO LIFE: HAPPY PEACEMAKER NON-CONFRONTATIONAL EASY GOING CREATIVE CARING OBEDIENT HELPFUL
25 UNDERSTANDING THE COMPASSION PERSON 25 PERFORMANCE, SUCCESS & LEADERSHIP DEVELOPMENT GUIDED BY FEELINGS & EMOTIONS SEEKS TO PROVIDE PERSONAL & EMOTIONAL SUPPORT APPRECIATES GOOD & HEALTHY RELATIONSHIPS PRONE TO ADOPT THE CARES AND CAUSES OF OTHERS LESS PRODUCTIVE IN HIGH-PRESSURE & TIME SENSITIVE ENDEAVORS STRUGGLES WITH MAKING DECISIONS AND OFTEN EASILY WOUNDED
26 TO BE UNDERSTOOD BY THE COMPASSION PERSON 26 HOW TO RESPOND: COMMUNICATE USING EMOTIONAL TERMS SUCH AS HOW DO YOU FEEL ABOUT JOINING OUR TEAM? OR DO YOU HAVE ANY CONCERNS ABOUT THIS CLIENT? HARMONIOUS RELATIONSHIPS ARE VITAL. FOSTER CAMARADERIE BE AWARE OF CAUSES THEY SUPPORT AND RECOGNIZE THEIR EFFORTS RESPECT, PROTECT & GUARD PERSONAL INTERACTIONS
27 QUESTIONS? 27
28 SEVEN MOTIVATIONAL GIFTS 28 RESOURCES: DISCOVER YOUR GOD-GIVEN GIFTS: DON & KATIE FORTUNE Search for: MOTIVATIONAL GIFTS (ONLINE ASSESSMENT) GREG JORDAN - gregory.jordan@usbank.com Other Books: DISCOVER YOUR SPOUSE S GIFTS and DISCOVER YOUR CHILDREN S GIFTS
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