Overview IMILT017. Provide lift truck diagnostic equipment and technical information system support
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- Delilah McKinney
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1 information system Overview This standard covers the skills and knowledge involved in updating technical information systems and diagnostic equipment. It also includes testing for, and rectifying, equipment and system problems. information system 1
2 information system Performance criteria You must be able to: 1. use safe working practices when dealing with diagnostic equipment and technical information systems 2. carry out installation of updates promptly following delivery 3. load software correctly following the manufacturers' instructions 4. set the configuration options according to: 4.1 manufacturers' specification 4.2 your workplace procedures 4.3 your workplace preferences 5. take prompt and effective corrective actions to resolve any errors occurring during the loading of the software within the limits of your workplace responsibilities 6. complete any specified product registration procedures promptly and accurately, when necessary 7. inform all relevant persons of the completion of the software installation promptly 8. advise the relevant people of any new features and changes to existing functionality promptly 9. test the diagnostic equipment and technical information system effectively using the specified self test function(s) to identify the cause and solution, in the event of a fault 10. take prompt and effective actions to resolve any identified problems in diagnostic equipment and technical information systems using the self test instructions 11. contact external services only when the self test function fails to identify the cause of and solution to problems 12. inform the relevant person(s) of any unresolved loading errors and equipment problems promptly and clearly 13. source alternative diagnostic equipment if equipment has to be sent away for repair 14. inform the relevant person(s) promptly if equipment has to be sent away for repair 15. inform the relevant person(s) promptly if alternative diagnostic equipment needs to be used/sourced information system 2
3 information system Knowledge and understanding You need to know and understand: Legislative and organisational requirements and procedures 1. the health and safety legislation and workplace procedures relevant to workshop practices and relevant PPE for safe working with lift trucks 2. legal requirements relating to the lift truck 3. your workplace procedures for: 3.1 obtaining diagnostic software updates 3.2 loading technical information system and diagnostic software to specified destinations 3.3 ordering and fitting diagnostic equipment and technical system equipment replacement and spare parts 3.4 informing others that a technical/software update has taken place 4. the importance of recording the version number / issue date of the software and updates used 5. how to effectively solve minor errors in the loading of technical information system and diagnostic software 6. how to accurately complete product registration procedures 7. how to set the configuration options 8. how to identify faults using the self test function(s) 9. how to resolve equipment and technical information system problems using the self test function(s) and external services 10. how to access system services 11. diagnostic equipment and technical information system software loading instructions 12. the types and causes of errors that can arise during loading of diagnostic equipment and technical information systems software 13. the need for correct configuration settings 14. the procedures for reporting problems 15. the legal requirements governing the use of software 16. why the prompt installation of software is important 17. when to apply self test function(s) 18. the importance of advising people of changes to diagnostic equipment functionality promptly 19. the importance of reporting equipment / software faults and failures to the relevant person(s) promptly information system 3
4 information system Scope/range Scope of this standard 1. Causes of faults include: a. mechanical b. electrical c. electronic 2. Faults include: a. software b. hardware information system 4
5 information system Developed by IMI Version Number 2 Date Approved December 2014 Indicative Review Date Validity Status Originating Organisation Original URN Relevant Occupations Suite Keywords December 2017 Current Original IMI Lift Truck Service Technician (Automotive); Lift Truck Trailer Diagnostic Technician (Automotive); Lift Truck Trailer Master Technician (Automotive); Lift Truck Workshop Controller Maintenance and Repair - Lift Truck Provide lift truck diagnostic equipment technical information system information system 5
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