WORKFORCE ENGAGEMENT. John Mc Niffe Project Manager A23 Handcross to Warninglid. Lets Talk About Safety and Engage

Transcription

1 WORKFORCE ENGAGEMENT John Mc Niffe Project Manager A23 Handcross to Warninglid Lets Talk About Safety and Engage

2 Workforce Engagement Engagement Induction Monthly Team Talks SAG - Safety Action Group DWB Don t Walk By Card Behavioural Based Safety Suggestion Box Idea Highways Agency Safety Wheel Positive Safety Intervention Manager s Engagement Sessions

3 PRE-START ENGAGEMENT

4 INDUCTIONS You told us that you: didn t want slides full of writing wanted an opportunity to speak wanted more discussion points Inductions are critically important and we have things we have to tell you BUT we have listened, so let us know what you think

5 BEHAVIOUR What do you think of when you hear the term Behaving Safely?

6 BEHAVIOUR Behaving safely is about how we act and what we say and do Not just about doing what you re told and not messing about There are a number of things that can affect your behaviour on site Have a discussion to see if you can think of any examples - engage

7 Monthly Team Talks Construction Manager and IMS Manager carry out Team talk to all Operatives and Subcontractors Safety, Quality, Environment, programme and progress What s Gone well in the month What could have gone better Challenges coming up in the next period interaction Where can improvements be made? Engagement Predict and Prevent Present safety and suggestion box awards

8 Safety Action Group A23 Action Safety

9 DON T WALK BY Got something on your mind? Seen something unsafe? Seen somebody working unsafely? Met anybody who deserves a pat on the back? Seen anything harming the environment? Got a better, smarter, safer way of working? Quality of workmanship issues? Whatever s on your mind, Don t Walk By We want to hear from you Speak to us, or raise anonymous card if you prefer

10 DON T WALK BY When you tell us something we (Carillion) promise to: Action promptly, and also Review all DWB s at weekly Monday meeting Respond personally to those who have raised issues and feedback on action taken (where names are given) Provide feedback through briefings and What You Said, What We Did Boards

11 Behavioural Based Safety Site Observations by Operatives Peer on Peer Feedback Raises the awareness of safety to another level Training using actors role play Lets Talk About Safety

12 Suggestion Boxes YOU CAN MAKE A DIFFERENCE We had an issue on the A23 site where we were finding empty spray cans that had been left as litter on the site. One of our engineers assistants had the idea that before spray cans are given out to the workforce that the store man puts the initials of that person on the bottom of the can. If the spray can is then left on site we know who the original owner was and therefore direct the cleaning operation. The person also won 50 pounds in shopping vouchers as coming up with the good idea.

13 Highways Agency Safety Wheel April 2012 = 116 January 2013 = % improvement Safety Excellence Wheel: Communication; Distribution of lessons learnt / improvement suggestions, rewards for the workforce Leadership; Innovation introduced My-Zone and GPS along with confidential hotline Engagement; Ensuring supply chain inclusion improving workforce communication and display of monthly KPI s Culture & Behaviour; Thorough investigation into all accidents near misses and incidents, use of positive safety intervention to promote good practise Competent & Capable People; Health surveillance in place and the designer integrated as part of the site team.

14 Positive Safety Intervention One to one discussion with management Review the reason for the safety intervention Gain assurances no repeat offences Agree way forward PREDICT PREVENT GET TALKING

15 Managers Engagement Sessions All Workforce involved split into working groups Each table has a question on safety What do we need to do to ensure that we have a safe February? Who do we see to be most at risk? and what do we need to do about it? Get each table to feedback and share their answers Capture the information and put it to good use PREDICT - PREVENT

16 Spend time, talk to people about their job; Express concern Safety Tours Powerful Engagement tool Highlight hazards / controls Discuss what s good Review SSOW together Focus on consequences and your concern Ask questions to explore issues

17 Workforce Engagement Engagement is not one item Engagement needs Leadership It needs Commitment It needs Collaboration It needs Involvement It needs Integration Lets Talk About Safety

18 Any Questions?