Job Description. 1. Job Title Co-ordinator - Information, Advice and Guidance. 2. Responsible to Operations Manager. 3. Hours 16 to 21 Hours per week

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1 Job escription 1. Job Title Co-ordinator - Information, Advice and Guidance 2. Responsible to Operations Manager 3. Hours 16 to 21 Hours per week 4. Location LCVS Building, 2 nd Floor, 151 ale Street, Liverpool L2 2AH and at and at any reasonable future location of the AH Foundation or, as reasonably directed by the AH Foundation which includes other sites/agencies/schools as is necessary to perform duties. 5. Job Purpose To develop and deliver Information, Advice and Guidance sessions to parents and professionals in line with the neighbourhood framework working to quality standards whilst constantly striving to reach vulnerable and hard to reach groups 6. Tasks and Responsibilities Service elivery 1. To develop and deliver Information, Advice and Guidance sessions to parents, professionals and children working to quality standards whilst constantly striving to reach vulnerable and hard to reach clients. 2. To promote and foster positive relations with stakeholders, parents and families, the community and other organisations.

2 Quality Assurance The Foundation works to the following quality standards United Nations Rights of the Child LLUK (Lifelong Learning UK) SALs (Social motional Aspects of Learning) Hear by Right Young Peoples Participation Standards yslexia Kite Mark Standard ISO9001 Standard matrix Standard Pqasso Standard Connecting for Health Information Governance Standards General Responsibilities 1. To ensure service user confidentiality whilst maintaining accurate client notes, files and records and make the information readily available for review. To comply with the AH Foundation s information governance and supporting policies including record management, information sharing and confidentiality. 2. To develop the knowledge and ability to work within the statutory framework relevant to the client group 3. To implement and adhere to the AH Foundation s policies and procedures to provide the highest standards of service delivery and development, meeting statutory requirements and best practice. 4. To implement and adhere to policy and practice in relation to health and safety in all aspects of the post holder s work. To adhere to the post holder s own responsibilities to health and safety within the workplace to colleagues, service users and the general public and also whilst working from other sites. 5. To work within established definitions of acceptable and unacceptable risks. To carry out risk assessments and participate in risk management in accordance with the Foundation s policies. 7. To incorporate qual Opportunities policy and anti-discriminatory practice in all areas of work.

3 8. Promote and work within the values of the AH Foundation, effectively contributing to its objectives. 9. To contribute to income generation, in line with the strategic and operational objectives of the AH Foundation, as appropriate. Personnel and Professional evelopment 1. To participate in regular professional supervision, annual performance review and attendance at team meetings. 2. To be responsible for own personal and professional development to actively participate in identifying training needs and to be willing to undertake training where a need has been identified and agreed with the CO / Operations Manager of AH Foundation to ensure that an effective service is provided. 3. To maintain knowledge and keep abreast of change in policy, practice and relevant legislation and inform the CO / Operations Manager of the AH Foundation of these changes. 4. To be able to work some additional hours, as required, to cover staff holiday/sickness and operational need and some evening hours and weekend working as directed. 5. The post will be based and normally located at LCVS Building, 151 ale Street, Liverpool. However, due to the nature of the services delivered by the AH Foundation, the post holder will also be required to work from other sites/agencies/schools across Merseyside and Cheshire as is necessary to perform the post. 6. To undertake any other reasonable duties as directed by the CO / Operations Manager at the AH Foundation that may reasonably fall within the scope of the post. 7. To undertake training to ensure job requirements are met. 8. Collaborate closely with colleagues and support delivery of a range of activities and programmes that promote engagement and participation Working copy ated: 18th January 2013

4 Person Specification Criteria required by appointee to ensure job effectiveness ssential esirable ducation and formal qualifications The post holder will be educated to degree level. IPSW, Counselling Qualification or Health related Qualification The post holder will be expected to successfully complete the Liverpool AH Foundation accredited training L2 Co-facilitation within agreed timescales The post holder will be required to undertake a post graduate qualification in counselling vidence of a constant pattern of learning which can be gained from relevant experience and/or training and/or education NVQ IAG/OCN Family Link L3 Basic Skills in Literacy, Numeracy and IT to Level 2 and/or CL xperience and Knowledge A portfolio of evidence demonstrating knowledge and understanding of AH and how it impacts on family life and society xperience of assessing and monitoring service user s needs and skills xperience of working with diverse learning styles xperience of operating within the voluntary sector social care or learning fields xperience of working as part of a team and within a multi-agency approach Knowledge of the Common Assessment Framework for Children and Young People (CAF)

5 Knowledge of statutory framework for Safeguarding Children and Young People Knowledge of resources available to children, young people and families in the local community Knowledge of the issues around inclusion and participation of parents, children and young people in the community Skills and Attributes Ability to uphold and implement the Foundation s mission, values and core policies, including qual Opportunities Ability to work creatively and collaboratively with children, young people, adults and parents to learn new skills and build self esteem and self reliance Understand principles of support planning, monitoring and review Ability to implement safe practice in accordance with risk assessment processes Ability to work independently without constant supervision Ability to communicate clearly and effectively in a variety of professional settings Ability to manage difficult situations and to use initiative Ability to demonstrate good emotional stability under pressure Ability to maintain confidentiality and professional boundaries in the workplace Ability to adapt to change and undertake self-development and training Ability to work flexible hours Ability to be able to use computerized systems including Microsoft Word, Powerpoint, and Working copy ated: 18 th January 2013