VBrick Digital Signage

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1 VBrick Digital Signage VBrick Digital Signage v3.0 Release Notes October 8,

2 Copyright 2012 VBrick Systems, Inc. All rights reserved. 12 Beaumont Road Wallingford, Connecticut 06492, USA This publication contains confidential, proprietary, and trade secret information. No part of this document may be copied, photocopied, reproduced, translated, or reduced to any machine-readable or electronic format without prior written permission from VBrick. Information in this document is subject to change without notice and VBrick Systems assumes no responsibility or liability for any errors or inaccuracies. VBrick, VBrick Systems, the VBrick logo, StreamPlayer, and StreamPlayer Plus are trademarks or registered trademarks in the United States and other countries. Windows Media is a trademarked name of Microsoft Corporation in the United States and other countries. All other products or services mentioned in this document are identified by the trademarks, service marks, or product names as designated by the companies who market those products. Inquiries should be made directly to those companies. This document may also have links to third-party web pages that are beyond the control of VBrick. The presence of such links does not imply that VBrick endorses or recommends the content of any third-party web pages. VBrick acknowledges the use of third-party open source software and licenses in some VBrick products. This freely available source code is posted at opensource. About VBrick Systems Founded in 1997, VBrick Systems, an ISO 9001 certified vendor, is a privately held company that has enjoyed rapid growth by helping our customers successfully introduce mission critical video applications across their enterprise networks. Since our founding, VBrick has been setting the standard for quality, performance and innovation in the delivery of live and stored video over IP networks LANs, WANs and the Internet. With thousands of video appliances installed world-wide, VBrick is the recognized leader in reliable, high-performance, easy-to-use networked video solutions. VBrick is an active participant in the development of industry standards and continues to play an influential role in the Internet Streaming Media Alliance (ISMA), the MPEG Industry Forum, and Internet2. In 1998 VBrick invented and shipped the world's first MPEG Video Network Appliance designed to provide affordable DVD-quality video across the network. Since then, VBrick's video solutions have grown to include Video on Demand, Management, Security and Access Control, Scheduling, and Rich Media Integration. VBrick solutions are successfully supporting a broad variety of applications including distance learning and training, conferencing and remote office communications, security, process monitoring, traffic monitoring, business and news feeds to the desktop, webcasting, corporate communications, collaboration, command and control, and telemedicine. VBrick serves customers in education, government, healthcare, and financial services markets among others.

3 Digital Signage v3.0 Release Notes Contents Readme What's New in Introduction Software Specifications Hardware Specifications Security Updates and Patches Video Quality Software Installation Software Upgrade Upgrading the Content Server Upgrading the Channel Player Caveats VBrick Digital Signage Release Notes iii

4 iv Contents

5 Digital Signage v3.0 Release Notes Readme The Digital Signage solution consists of a Content Manager and one or more Signage Players. If you purchased both hardware and software from VBrick, the Content Manager and Signage Player(s) are shipped with all software installed and ready to be configured at your site. If you purchased a software-only version of the Content Manager, you will need to contact VBrick Support Services for installation instructions. There is currently no software-only option for the Signage Player. This document has important information about Digital Signage and also includes "caveats" that address known issues, most of which have an easy workaround. The information in this document is proprietary and confidential and should not be reproduced, shared, or distributed to non-vbrick customers. Note When reading this documentation, you may notice that the terms "signage player" and "channel player" are used synonymously and refer to the same device. The terms "content server" and "content manager" are also used synonymously. Readme Introduction Software Installation Software Upgrade Caveats What's New in 3.0 Digital Signage v3.0 includes various bug fixes and the following enhancements. Layout Editor Enhancement The x and y coordinates can now be set to 0 when positioning content blocks within the layout editor. The coordinates 0, 0 will make the content block flush to the top left of the layout. Support for PowerPoint 2007 and 2010 Digital Signage now supports native playback of PowerPoint files on the Channel Player. Group Alert Notification Hardware Groups have been expanded and now contain three options on the Configure > Channel Players page. Mass Alert Notification this option is now supported and documented in the Quick Start Guide. EMS Data Adapter this option is now supported and documented in the Quick Start Guide. Introduction The Digital Signage Content Manager software is available on the Product CD. The Product CD also includes the Digital Signage Quick Start Guide. This document explains how to get started using the application and how to use the tools to create compelling visual displays for your Digital Signage endpoints. If you are also installing the VBrick Enterprise Media System, refer to the VEMS Portal Server Release Notes for installation instructions. VBrick Digital Signage Release Notes 1

6 Note By default, the Digital Signage application automatically reboots once each week. This option, explained on the Configure > Content Settings page in the Quick Start Guide, lets you set the day and time. This topic also explains how to disable this reboot entirely. Software Specifications Table 1. Software Specifications VEMS Portal Server VEMS 5.2 to VEMS 5.4 or VEMS Mystro 6.1 (or higher) is required if you are using VEMS with Digital Signage. If you have an earlier version of VEMS, you must upgrade to at least VEMS v5.2. H.264 Encoder An H.264 (High Definition) encoder must be running v2.1 or higher VBrick software. Windows Media Encoder Operating System A Windows Media (Standard Definition) encoder must be running v4.4 or higher VBrick software. One of the following 32-bit operating systems must be installed for Digital Signage to install and function properly: Windows Server 2008 Web Edition Windows Server 2003 Web Edition Hardware Specifications Content Manager The Content Manager is typically installed on the same type of server as the VEMS Portal Server. If you are installing the Content Manager on your own hardware, at a minimum, VBrick recommends using a server that is equivalent in architecture and resources to the machine used as a Standard (entry-level) VEMS server. Table 2. Recommended Hardware Specifications VEMS Standard Server Single Xeon Processor at 2.13 GHz, 2 GB memory, 4 x 73 (10 k, 2.5 in drives) configured as a RAID5, Redundant Power. E5506 Xeon Processor, 2.13GHz 4M Cache, 4.86 GT/s QPI, TurboHT 2GB Memory (2x1GB), 1066MHz Single Ranked UDIMMs for 1 Processor, Adv ECC Embedded Broadcom, GB Ethernet NICS with TOE (4) 73GB 10K RPM Serial-Attach SCSI 2.5" Hot Plug Hard Drive PERC 6/i SAS RAID Controller 2x4 Connectors, Internal, PCIe256MB Cache Windows Server 2008, Web Edition DVD ROM, SATA, Internal RAID 5 for PERC 6/i Controller Sliding Ready Rails Without Cable Management Arm Energy Smart Power Supply Redundant, 502W VBrick Systems, Inc.

7 Channel Player The Channel Player is preconfigured, standalone device that ships with all software installed. The Channel Player runs an embedded version of Windows XP and is not available in a software-only version. Security Updates and Patches It is standard VBrick policy to configure and ship our products with the recommended service packs and security updates available from Microsoft on the release date of the VBrick product. Once installed at a customer site however, it becomes the customer's sole responsibility to continue installing security updates and patches as they become available. VBrick assumes no liability for damage resulting from the failure to patch your software. For best results, we recommend running Microsoft's "automatic updates" during off-peak hours when it will not affect users or impact performance. Video Quality When adding a Video Stream Overlay (VSO) content block for a stream, be aware that the video quality is directly related to the resources on the host machine, the size of the video window, and the complexity of the layout (number of playlists and tickers). For best results, start with the "Best Quality" template for the encoder, then add an overlay window, tickers, and playlists as necessary. If there is a noticeable impact on the video quality, you can use any combination of the following steps: (1) use a different (lower quality) template, (2) reduce the size of the window, (3) limit the number of playlists and tickers. As a benchmark rule with the "Best Quality" template, you can use a video overlay that uses 50% of the layout along with one playlist and two tickers. If you increase the size of the overlay, you will need to reduce the number of playlists/tickers and/or use a different (lower quality) template. Software Installation The Digital Signage solution consists of a Content Manager and one or more Channel Players. The Content Manager software typically runs on the same server as the VBrick Enterprise Media System (VEMS); the Channel Player software runs on a preconfigured, standalone device. If you purchased as a VEMS hardware/software combination, all Digital Signage software is installed on the Content Server and the Channel Players. If you purchased Digital Signage as a software-only option, you will need to engage VBrick Professional Services (either through an authorized reseller or VBrick Sales) in order to perform the installation. As noted, the Channel Player is a preconfigured, dedicated device that ships with all software installed. The Channel Player runs an embedded version of Windows XP and is not currently available in a software-only version. Note The software-only version of the Content Manager runs on a 32-bit operating system; VEMS Mystro runs on a 64-bit operating system. As a result, the Digital Signage Content Manager and VEMS Mystro 6.1 cannot presently reside on the same server. VBrick Digital Signage Release Notes 3

8 Software Upgrade Upgrading the Content Server VBrick may periodically release a new version of the Content Server (also called the Content Manager) software with updated functionality, bug fixes, and other enhancements. Use the following steps to perform a software upgrade. To upgrade from 2.0 to 3.0: 1. Power on the Content Server and verify the version number on the splash screen is Content Server Copy the latest release version of the Content Server (3.0-Content-Server.exe) to the server desktop. 3. Double-click on the installer (3.0-Content-Server.exe) and confirm (select Yes) when you are prompted to continue with the upgrade? 4. Select Next and accept the default when prompted. 5. When done, select Yes to restart the server. 6. On boot up, verify the splash screen displays Content Server Version Go to Start > Programs >VBrick > Upgrade Device, and uncheck Are you upgrading from VBrick version? 8. Select Proceed and Yes on the confirmation popup. The upgrade device will run through several steps and prompt for a reboot when the upgrade is complete. 9. Select Yes on the Upgrading Complete popup to reboot the server. 10. Log back in to the Content Server and go to Start > Programs >VBrick > Upgrade Device. A message will indicate the wizard has been successfully executed. Upgrading the Channel Player 1. Power on the channel player and wait for the default VBrick layout to appear. 2. Right-click the mouse or press Esc on the keyboard to open the login page. 3. Login with username and password: admin admin to display the Multimedia Player interface VBrick Systems, Inc.

9 4. Select command prompt (c) and when the prompt is displayed type maintenancemode and press Enter. This grants you access to the OS Desktop. 5. Copy the latest release version of the Channel Player software (3.0-Channel-Player.exe) to the Channel Player desktop. 6. Double-click on the installer (3.0-Channel-Player.exe) and select Yes when prompted to continue with the upgrade. 7. When the upgrade is complete, go to Start > Shutdown > Restart to reboot the Channel Player. 8. After the Channel Player reboots verify that it displays the Multimedia Player splash page. See below if you need to upgrade StreamPlayer. Upgrading StreamPlayer on a Channel Player VBrick periodically updates the StreamPlayer application (which is installed on the Channel Player) with new features and functionality. To upgrade a Channel Player when a new version of VBrick StreamPlayer is available: 1. Power on the Channel Player and wait for the default VBrick layout to appear. 2. Right-click the mouse or press the Esc key on the keyboard to launch the login page. 3. Login with the username and password of admin admin and the Multimedia Player interface (see below) is displayed. 4. Select command prompt (c) and when the prompt is displayed, type maintenancemode and press Enter. This grants you access to the OS Desktop. 5. Copy the complete folder of the latest release version of StreamPlayer to the Channel Player desktop. 6. On the Channel Player go to Start > Control Panel > Add/Remove Programs and uninstall the legacy version of StreamPlayer. 7. On your desktop, open the StreamPlayer folder and double-click on the installer (for example SetupStreamPlayer_5_x_x.x.exe) to install the new version of StreamPlayer. 8. When the installation is complete, go to Start > All Programs > VBrick > StreamPlayer and launch the application. When the application opens: a. Click on Preferences and go to the General tab. VBrick Digital Signage Release Notes 5

10 Caveats b. Check Enable CC, and Overlay CC on Video, and click OK. 9. On the Channel Player, go to Start > Shutdown > Restart and reboot the Channel Player. 10. Once the Channel Player has rebooted, the unit will ready for operation. This section addresses known issues in this release, most of which have an easy workaround. For more information about any item, or help with an issue not listed here, contact your certified VBrick reseller or VBrick Support Services. You must login to the application with a Digital Signage user name and password. Digital Signage does not support LDAP or Single Sign-on. Active Directory is supported in Professional (as an added option) and Enterprise versions only. Wayfinding: After loading a Flash file on a Channel Player and creating a playlist, it may take up to 60 minutes for the Channel Player to transition to the Flash file. (69) PowerPoint may crash on the Channel Player if you change layouts while a presentation is in progress. To work around this issue, select "Don't send" and "Cancel" to clear the error and continue. (60) VBrick Systems, Inc.

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12 VBrick Systems, Inc. 12 Beaumont Road Wallingford, CT 06492, USA

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