Market Report th Edition May 2015 ISBN Greetings Cards

Size: px
Start display at page:

Download "Market Report th Edition May 2015 ISBN Greetings Cards"

Transcription

1 Market Report th Edition May 2015 ISBN Greetings Cards

2 Foreword In today s competitive business environment, knowledge and understanding of your marketplace is essential. With over 30 years experience producing highly respected off-the-shelf publications, Key Note has built a reputation as the number one source of UK market information. Below are just a few of the comments our business partners and clients have made on Key Note s range of reports. The test of any marketing strategy and plan lies in the quality of information used, upon which marketing judgments and decisions are based. Quality is the key word here. The Key Note reports are an excellent source of such quality information, covering a wide variety of product sectors. The Chartered Institute of Marketing I regard Key Note as the number one provider of UK market research. The way Key Note content is packaged and presented is appealing and easy to understand and therefore a must for my taught course students. Its products are complemented by remarkably high levels of customer service. University of Cambridge, Judge Business School Key Note is one of the most dynamic and intuitive products the department subscribes to. It has also remained one of the most-used services for a number of years. The combination of market reports, linked to real company data, within one product, is particularly useful. The constant investment and desire to improve the service sets it aside from a number of other organisations and I look forward to working with them for many years to come. Jack Mears, Knowledge and Information Partner, Department for Business, Innovation and Skills Key Note is the Swiss Army knife of report platforms, incorporating both consumer and B2B research (not to mention Companies House data). It therefore has a comprehensive line-up of titles, all of which are frequently updated. I like the fact that the analysis within the reports is based on hard data, through a combination of in-house and external sources. As a result, using Key Note is a great way to keep up-to-speed on a variety of markets, sectors, products and brands and it s a great tool to have on hand for new business and strategy development. Jim Clark, Head of Insight, IPA

3 Introduction & Definition 1 REPORT COVERAGE...1 MARKET SECTORS...1 Birthday Cards...1 Other Everyday Cards...2 Christmas and New Year Cards...2 Spring Season Cards Executive Summary 3 2. What s KEY in the Market? 4 KEY DRIVERS...4 MARKET TRENDS...4 Postage Price Increase...4 Digital Age...4 Traditional Christmas Greeting Card Still Popular...5 ECONOMIC TRENDS...5 Table 2.1: UK Economic Trends (000, m, %, million and ), MARKET POSITION...7 Table 2.2: UK Household Expenditure on Newspapers, Books and Stationery by Sector by Value at Current Prices ( m), Figure 2.1: UK Household Expenditure on Newspapers, Books and Stationery by Sector by Value Share (%), HOW ROBUST IS THE MARKET? Market Size, Segmentation & Forecasts 10 MARKET SIZE & SEGMENTATION...10 The Total Market...10 Table 3.1: The Total UK Market for Greetings Cards by Sector by Value at Current Prices ( m at rsp),

4 Figure 3.1: The Total UK Market for Greetings Cards by Sector by Value at Current Prices ( m at rsp), BY MARKET SECTOR...11 Birthday Cards...11 Table 3.2: The Total UK Market for Birthday Cards by Value at Current Prices ( m at rsp), Figure 3.2: The Total UK Market for Birthday Cards by Value at Current Prices ( m at rsp), Other Everyday Cards...12 Table 3.3: The Total UK Market for Other Everyday Cards by Value at Current Prices ( m at rsp), Figure 3.3: The Total UK Market for Other Everyday Cards by Value at Current Prices ( m at rsp), Christmas and New Year Cards...13 Table 3.4: The Total UK Market for Christmas and New Year Cards by Value at Current Prices ( m at rsp), Figure 3.4: The Total UK Market for Christmas and New Year Cards by Value at Current Prices ( m at rsp), Spring Season Cards...15 Table 3.5: The Total UK Market for Spring Season Cards by Value at Current Prices ( m at rsp), Figure 3.5: The Total UK Market for Spring Season Cards by Value at Current Prices ( m at rsp), FORECASTS...16 Future Trends...16 Demographic Trends...16 Creative Greetings Cards Designs...16 Future Economic Trends...16 Table 3.6: Economic Forecasts (000, % and million), Forecast Total Market...17 Table 3.7: The Forecast Total UK Market for Greetings Cards by Sector by Value at Current Prices ( m at rsp), Figure 3.6: The Forecast Total UK Market for Greetings Cards by Sector by Value at Current Prices ( m at rsp), MARKET GROWTH...19 Figure 3.7: Growth in the Total UK Market for Greetings Cards by Value at Current Prices ( m at rsp),

5 4. International Perspective 20 THE GLOBAL MARKET...20 OVERSEAS TRADE...20 General Overview...20 Table 4.1: The UK Trade Balance of Greetings Cards and Illustrated Postcards ( m), Figure 4.1: The UK Trade Balance of Greetings Cards and Illustrated Postcards ( m), Table 4.2: UK Exports and Imports of Greetings Cards and Illustrated Postcards by Region ( ), EU Trade...22 Table 4.3: UK Exports and Imports of Greetings Cards and Illustrated Postcards To and From Selected EU Countries by Value ( ), Non-EU Trade...23 Table 4.4: UK Exports and Imports of Greetings Cards and Illustrated Postcards To and From Selected Non-EU Countries by Value ( ), Competitor Analysis 25 MARKET LEADERS...25 Table 5.1: Top Ten Greetings Cards Companies in the UK by Turnover ( 000), Latest Financial Year...25 Figure 5.1: Top Ten Greetings Cards Companies in the UK by Turnover ( 000), Latest Financial Year...26 Sportswift Ltd...26 Table 5.2 Financial Results for Sportswift Ltd ( 000), Years Ending 31st January International Greetings PLC...27 Table 5.3 Financial Results for International Greetings PLC ( 000), Years Ending 31st March Hallmark Cards (Holdings) Ltd...28 Table 5.4: Financial Results for Hallmark Cards (Holdings) Ltd ( 000), Years Ending 31st December UK Greetings Ltd...29 Table 5.5: Financial Results for UK Greetings Ltd ( 000), Years Ending February Paperchase Products Ltd...30 Table 5.6: Financial Results for Paperchase Products Ltd ( 000), Years Ending January and February Moonpig.com Ltd...31 Table 5.7: Financial Results for Moonpig.com Ltd ( 000), Years Ending 30th April

6 Carte Blanche Greetings Ltd...32 Table 5.8: Financial Results for Carte Blanche Greetings Ltd ( 000), Years Ending 31st December The Great British Card Company PLC...33 Table 5.9: Financial Results for the Great British Card Company PLC ( 000), Years Ending 30th June Danilo Promotions Ltd...34 Table 5.10: Financial Results for Danilo Promotions Ltd ( 000), Years Ending 31st March Simon Elvin Ltd...35 Table 5.11: Financial Results for Simon Elvin Ltd ( 000), Years Ending 31st December NUMBER OF COMPANIES...36 By Turnover...36 Table 5.12: Number of UK VAT- and/or PAYE-Based Enterprises Engaged in Other Publishing Activities by Turnover Sizeband ( 000, number and %), Figure 5.2: UK VAT- and/or PAYE-Based Enterprises Engaged in Other Publishing Activities by Turnover Sizeband (%), By Employment...38 Table 5.13: Number of UK VAT- and/or PAYE-Based Enterprises Engaged in Other Publishing Activities by Employment Sizeband (number and %), Figure 5.3: UK VAT- and/or PAYE-Based Enterprises Engaged in Other Publishing Activities by Employment Sizeband (%), Regional Variation in the Marketplace...39 Table 5.14: Number of UK VAT- and/or PAYE-Based Enterprises Engaged in Other Publishing Activities by Region (number and %), Figure 5.4: Distribution of UK VAT- and/or PAYE-Based Enterprises Engaged in Other Publishing Activities (%), MARKETING ACTIVITY...41 Table 5.15: Main Media Advertising Expenditure on Stationery and Greeting Cards ( 000), Year Ending 31st December KEY TRADE ASSOCIATIONS...41 EXHIBITIONS/TRADE SHOWS...42

7 6. Buying Behaviour 43 HOUSEHOLD EXPENDITURE...43 By Gross Income Decile Group...43 Table 6.1: Average Weekly Household Expenditure on Diaries, Address Books and Cards, etc., by Gross Income Decile Group ( ), By Age...44 Table 6.2: Average Weekly Household Expenditure on Diaries, Address Books and Cards, etc., by Age ( ), CUSTOMER PENETRATION...44 Traditional Greetings Cards...44 Variations by Sex...45 Table 6.3: Penetration of Greetings Cards in the Last 12 Months by Sex (% of respondents), March Variations by Age...46 Table 6.4: Penetration of Greetings Cards in the Last 12 Months by Age (% of respondents), March Variations by Social Grade...48 Table 6.5: Penetration of Greetings Cards in the Last 12 Months by Social Grade (% of respondents), March Variations by Geographic Region...49 Table 6.6: Penetration of Greetings Cards in the Last 12 Months by Geographic Region (% of respondents), March Electronic and Text Greetings...52 Variations by Sex...52 Table 6.7: Penetration of Electronic and Text Greetings in the Last 12 Months by Sex (% of respondents), March Variations by Age...53 Table 6.8: Penetration of Electronic and Text Greetings in the Last 12 Months by Age (% of respondents), March Variations by Social Grade...54 Table 6.9: Penetration of Electronic and Text Greetings in the Last 12 Months by Social Grade (% of respondents), March Variation by Geographic Region...55 Table 6.10: Penetration of Electronic and Text Greetings in the Last 12 Months by Geographic Region (% of respondents), March

8 7. Strengths, Weaknesses, Opportunities & Threats 57 STRENGTHS...57 WEAKNESSES...57 OPPORTUNITIES...58 THREATS PESTEL 59 POLITICAL...59 ECONOMIC...59 SOCIAL...60 TECHNOLOGICAL...60 ENVIRONMENTAL...60 Global Deforestation...60 LEGISLATIVE...61 Copyright, Designs and Patents Act WEEE Directive and RoHS Directive...61 Green Claims Code Further Sources 62 Associations...62 General Sources...62 Government Publications...62 Other Sources...63 Understanding Consumer Survey Data 64 Number, Profile, Penetration...64 Social Grade...65 Standard Region...65 Key Note Research 66 The Key Note Range of Reports 67

9 Introduction & Definition Introduction & Definition REPORT COVERAGE This Key Note Market Report analyses the UK market for greetings cards in terms of its presence in the publishing, manufacturing, distribution and retailing sectors. The act of sending and receiving greetings cards is a long-standing cultural tradition in the UK; as a key aspect of the heritage of the country, the tradition is intrinsically British, with the honour of reaching your 100th birthday commemorated with a greetings card sent from the Queen. As a result of this culture, the UK leads the rest of the globe in terms of greetings cards design, publication and per capita consumption. This tradition has continued throughout cultural advancements, with design and art becoming incorporated in many different ways; products are becoming more diverse and the marketplace is now increasingly fragmented. In this report, greetings cards are defined as products generally manufactured from paper which are used for portraying a personal greeting or message between a sender and a recipient. Usually, this involves a greeting for a specific event or celebration, yet it can also include blank greetings cards for any occasion that the consumer deems fit. The scope of this report does not cover postcards, invitation cards or similar stationery goods, yet sometimes these are included in data as the most representative means of assessing the greetings cards industry s market presence. MARKET SECTORS For the purposes of this report, the greetings cards market will be split into the following categories: birthday cards other everyday cards Christmas and New Year Cards spring season cards. Birthday Cards In the UK, as well as globally, the birthday cards sector accounts for the largest proportion of market share of the greetings cards industry. While other sectors are seasonal or sometimes niche in terms of the proportion of people who celebrate the related events (such as religious or cultural occasions), birthdays are common to every member of the population and take place throughout the year. 1

10 Introduction & Definition Other Everyday Cards Other everyday cards tend to include cards that are purchased all year round, excluding birthday cards. This sector consists of a variety of events, including rare celebrations such as graduation cards and engagement cards, as well as more generic cards such as thank you, congratulations and blank cards. Religious and ethnic celebrations are also included in this category, such as Confirmation cards and cards celebrating Eid; once only available in religious retailers, these types of cards are now much more widely available in mainstream card retail stores. Furthermore, many of these celebrations are not traditionally commemorated with a card, with this being a relatively new, niche segment. In this sense, the everyday cards sector is expanding further within the UK greetings cards market and introducing cards to celebrate a wider range of events, including the likes of divorce cards and Halloween cards. Christmas and New Year Cards Christmas cards are the most popular seasonal cards, with a substantial volume of cards sold each year largely through box sets. The single-card market has been in decline in recent years, as the lower-cost alternative of box sets is more appealing to UK consumers, especially in times of economic difficulty. New Year cards are less widespread than Christmas cards due to Christmas being the main gift sending and receiving occasion during the winter season; often New Year greetings are combined with Christmas greetings in one card. Spring Season Cards Spring season cards are only sold in the build up to their relevant seasonal events and will involve large advertising and gift ranges running alongside the greetings cards tailored to these events. The main spring season cards category is Mother s Day, cards for which have generated increased revenue in recent years; the sector also includes the increasingly popular Easter card category, Valentine s Day cards and Father s Day cards. 2

11 Executive Summary 1. Executive Summary This Key Note Market Report examines the greetings cards market in the UK. The act of sending and receiving greetings cards is a long-standing British cultural tradition and more cards are being bought per person than in any other nation in the world. Despite the recent economic downturn, the UK greetings cards market enjoyed consistent year-on-year growth between 2010 and 2014, growing by an estimated 8.7% in value terms. The rate of growth has slowed, however, impacted by reduced household disposable income; the rise of the Internet and budget retailers such as Card Factory and Moonpig; and growing numbers of consumers buying greetings cards at supermarkets instead of specialist card shops. Sales of birthday cards accounted for the largest share of the total greeting card sales, making up 40.3% of the total market s value in The second-largest sector is other everyday cards, which include wedding and engagement, anniversary, new baby, thank you, get well and congratulations cards, accounting for 28% of the total greetings cards market. Christmas/New Year cards and spring season cards account for 18.9% and 12.8% of the total market, respectively. With the exception of Christmas/New Year cards, all sectors of the greetings cards market witnessed positive growth over the 5-year period. In March 2015, Key Note commissioned a survey to investigate consumers purchasing habits for greetings cards in the UK. Survey results reveal that, unsurprisingly, birthday cards were the most popular type of greetings card purchased and/or sent by UK consumers, with 88.2% of respondents said to have purchased or sent this type of card within the 12 months to March Christmas cards were the second-most popular type, with 83.6% of consumers buying or sending this type of card. Other cards with high volumes of purchase are those for Mother s Day, Father s Day, anniversaries and those that are age specific. Due to the maturity and competitiveness of the UK greetings cards industry, Key Note projects that the market is unlikely to expand significantly over coming years. However, the UK s growing population over the next few years due to longevity, an increasing birth rate and immigration will help to drive future sales growth. As such, Key Note forecasts that the UK greetings cards market will grow at an annual rate of around 2% over the next 5 years. 3

Market Update 2015. 12th Edition June 2015 Edited by Robert Hucker ISBN 978-1-78304-299-9. Computer Services

Market Update 2015. 12th Edition June 2015 Edited by Robert Hucker ISBN 978-1-78304-299-9. Computer Services Market Update 2015 12th Edition June 2015 Edited by Robert Hucker ISBN 978-1-78304-299-9 Computer Services Foreword In today s competitive business environment, knowledge and understanding of your marketplace

More information

Greeting Cards: Market Research Report

Greeting Cards: Market Research Report Greeting Cards: Market Research Report Phone: +44 20 8123 2220 Fax: +44 207 900 3970 office@marketpublishers.com Greeting Cards: Market Research Report Date: January 4, 2015 Pages: 371 Price: US$ 4,950.00

More information

Mark Scheme (Results) Summer 2014. Pearson Edexcel GCE In Applied Business (6925) Paper 01

Mark Scheme (Results) Summer 2014. Pearson Edexcel GCE In Applied Business (6925) Paper 01 Mark Scheme (Results) Summer 2014 Pearson Edexcel GCE In Applied Business (6925) Paper 01 Edexcel and BTEC Qualifications Edexcel and BTEC qualifications are awarded by Pearson, the UK s largest awarding

More information

Smart marketing for small businesses»

Smart marketing for small businesses» Smart marketing for small businesses» 2 Contents» Welcome 04 05 Small businesses: thriving in 2016 06 07 Building relationships with existing customers 08 09 Acquiring new customers 10 11 Using multichannel

More information

Digital Segmentation. Basic principles of effective customer segmentation

Digital Segmentation. Basic principles of effective customer segmentation Digital Segmentation Basic principles of effective customer segmentation October 2012 Introduction This paper is an introduction to customer segmentation. It goes through the basics of segmentation, explaining

More information

Employee Relationship Management Improving Performance by Understanding Your Employees

Employee Relationship Management Improving Performance by Understanding Your Employees Loyalty Employee Relationship Management Improving Performance by Understanding Your Employees Ipsos MORI provide leading edge employee research and consultancy services. Over the last 40 years we have

More information

THE CPA AUSTRALIA ASIA-PACIFIC SMALL BUSINESS SURVEY 2015 HONG KONG REPORT

THE CPA AUSTRALIA ASIA-PACIFIC SMALL BUSINESS SURVEY 2015 HONG KONG REPORT THE CPA AUSTRALIA ASIA-PACIFIC SMALL BUSINESS SURVEY 2015 HONG KONG REPORT 2 THE CPA AUSTRALIA ASIA-PACIFIC SMALL BUSINESS SURVEY 2015 HONG KONG REPORT LEGAL NOTICE CPA Australia Ltd ( CPA Australia )

More information

Postal Operators. Delivering Success through Telecom Strategies

Postal Operators. Delivering Success through Telecom Strategies Postal Operators Delivering Success through Telecom Strategies By Mike Greening, Michael Dargue, Hsing-Ren Chiam and Scott Appleton With the rise of digital communications, mail volumes have declined and

More information

LOCATION PLANNING FOR FINANCIAL SERVICES. Optimising performance from your branch estate in a multichannel market

LOCATION PLANNING FOR FINANCIAL SERVICES. Optimising performance from your branch estate in a multichannel market LOCATION PLANNING FOR FINANCIAL SERVICES Optimising performance from your branch estate in a multichannel market 1 2 Introducing CACI CACI provides customer management and branch strategy solutions for

More information

Individual Giving Resource Sheet

Individual Giving Resource Sheet Individual Giving Resource Sheet Individual giving can be broken down into three broad channels: supporter acquisition, supporter retention and supporter development. Before we look at the mechanics of

More information

STATS WINDOW. Retail industry

STATS WINDOW. Retail industry Volume 8, Issue 4, October 2015 STATS WINDOW The Pacific Business Review International has taken an initiative to start a section which will provide a snapshot of major Global & Indian economic indicators

More information

How to Guide Users Guide to Door Drop Marketing

How to Guide Users Guide to Door Drop Marketing How to Guide Users Guide to Door Drop Marketing 2nd Edition, 2011 540 Television channels 400 Radio stations 9000 Magazines & newspapers 100 Million websites ONLY 1 LETTERBOX CONTENTS An introduction to

More information

Retail Sector Labour Market Review September 2013

Retail Sector Labour Market Review September 2013 Retail Sector Labour Market Review September 2013 Contents Introduction... 3 Economic contribution and performance... 6 What constitutes the retail sector?... 6 Size and number of businesses... 6 Table

More information

Financial capability and saving: Evidence from the British Household Panel Survey

Financial capability and saving: Evidence from the British Household Panel Survey CRS02 NOVEMBER 2010 Financial capability and saving: Evidence from the British Household Panel Survey About the Consumer Financial Education Body The Consumer Financial Education Body (CFEB) is an independent

More information

3.1 CONDUCTING MARKET RESEARCH; DRAWING THE RIGHT CONCLUSIONS. Doing Market Research. Market Research; Examples Of Information Needed

3.1 CONDUCTING MARKET RESEARCH; DRAWING THE RIGHT CONCLUSIONS. Doing Market Research. Market Research; Examples Of Information Needed 31 MARKET RESEARCH 3 CONDUCTING MARKET RESEARCH; DRAWING THE RIGHT CONCLUSIONS Doing Market Research Market Research; Examples Of Information Needed Market Research 1 Market Research 2 Some Market Research

More information

INCLUDED IN: DIMENSIONS ESSENTIALS

INCLUDED IN: DIMENSIONS ESSENTIALS DIMENSIONS VS. ESSENTIALS: WHICH SUITS YOUR COMPANY S NEEDS? MDI has produced Essentials in response to customer interest in a streamlined, lower-cost publication that emphasizes the basics of research.

More information

Essential Guide for Business Plan Creation Basic 12 step guide for executing a successful Business Plan

Essential Guide for Business Plan Creation Basic 12 step guide for executing a successful Business Plan Essential Guide for Business Plan Creation Basic 12 step guide for executing a successful Business Plan EBP Business Plan Designer Written by Matthew Parfitt EBP International Sales Executive The Essential

More information

Barco Marketing Case Analysis

Barco Marketing Case Analysis Barco Marketing Case Analysis I. Position Statement: Over the past few months, many events have led Barco Projection Systems to be confronted with an important decision: Barco needs to continue its development

More information

7096 TRAVEL AND TOURISM

7096 TRAVEL AND TOURISM CAMBRIDGE INTERNATIONAL EXAMINATIONS Cambridge Ordinary Level MARK SCHEME for the October/November 2014 series 7096 TRAVEL AND TOURISM 7096/23 Paper 2 (Alternative to Coursework), maximum raw mark 100

More information

2. Incidence, prevalence and duration of breastfeeding

2. Incidence, prevalence and duration of breastfeeding 2. Incidence, prevalence and duration of breastfeeding Key Findings Mothers in the UK are breastfeeding their babies for longer with one in three mothers still breastfeeding at six months in 2010 compared

More information

We believe Ofcom s role should be to licence, nurture and protect in relation to Community radio.

We believe Ofcom s role should be to licence, nurture and protect in relation to Community radio. Question 1: What role should Ofcom have in respect of community radio, beyond the licensing of new services? We believe Ofcom s role should be to licence, nurture and protect in relation to Community radio.

More information

Topic breakdown grid FCSE unit 1 set A

Topic breakdown grid FCSE unit 1 set A FCSE unit 1 set A Relationships, family and friends Family Personal details about family Mini biography of family Clothes Relationships and reasons for good and bad relations within family and friends

More information

MEDIA Q&As TWININGS 300TH ANNIVERSARY. Q: What is different about Twinings products compared to other teas in the marketplace?

MEDIA Q&As TWININGS 300TH ANNIVERSARY. Q: What is different about Twinings products compared to other teas in the marketplace? MEDIA Q&As TWININGS 300TH ANNIVERSARY TWININGS - THE COMPANY & 300 YEARS Q: What is different about Twinings products compared to other teas in the marketplace? A: Twinings has a great advantage in that

More information

BBC Audience Information

BBC Audience Information BBC Audience Information January March 2011 Statement from the Head of Audiences, BBC Audiences are at the heart of what we do is a core value of the BBC and appears on the back of every member of staff

More information

Market Report 2011. 21st Edition August 2011 Edited by Lucy Capstick ISBN 978-1-84729-767-9. Private Healthcare

Market Report 2011. 21st Edition August 2011 Edited by Lucy Capstick ISBN 978-1-84729-767-9. Private Healthcare Market Report 2011 21st Edition August 2011 Edited by Lucy Capstick ISBN 978-1-84729-767-9 Private Healthcare Foreword In today s competitive business environment, knowledge and understanding of your marketplace

More information

PET OWNERSHIP IN AUSTRALIA

PET OWNERSHIP IN AUSTRALIA PET OWNERSHIP IN AUSTRALIA 2013 2 PET OWNERSHIP IN AUSTRALIA 2013 SUMMARY NOTE: DISCLAIMER This publication has been provided free of charge and has not been provided under the terms of any contract, express

More information

OPERATIONAL CASE STUDY PRACTICE EXAM ANSWERS

OPERATIONAL CASE STUDY PRACTICE EXAM ANSWERS OPERATIONAL CASE STUDY PRACTICE EXAM ANSWERS The Practice Exam can be viewed at http://www.pearsonvue.com/cima/practiceexams/ These answers have been provided by CIMA for information purposes only. The

More information

LIST OF CONTENTS AND TABLES

LIST OF CONTENTS AND TABLES LIST OF CONTENTS AND TABLES in Morocco - Category analysis... 1 Headlines... 1 Trends... 1 Competitive Landscape... 2 Prospects... 3 Category Data... 4 Table 1 Machine Sales: 2005-2010... 4 Table 2 Retail

More information

Impact of a Radio Switchover on the Government s Emergency Communications Policy. Digital Radio Action Plan Report

Impact of a Radio Switchover on the Government s Emergency Communications Policy. Digital Radio Action Plan Report Impact of a Radio Switchover on the Government s Emergency Communications Policy Digital Radio Action Plan Report Published February 2013 Department for Culture, Media and Sport 2 Our aim is to improve

More information

Ireland and the EU 1973-2003 Economic and Social Change

Ireland and the EU 1973-2003 Economic and Social Change Ireland and the EU 1973-2003 Economic and Social Change Table 1 Population, 1971-2002 viii Table 2 Population of the provinces ix Table 3 Births, deaths and life expectancy ix Table 4 Numbers in education

More information

Consumers are increasingly turning to private funding, it is now the norm in 66% of cases, and use of legal aid has declined by 4% since 2014.

Consumers are increasingly turning to private funding, it is now the norm in 66% of cases, and use of legal aid has declined by 4% since 2014. Tracker Survey 2016 Briefing note: how consumers are using legal services Key findings: Six years of findings have shown that Consumers are increasingly turning to private funding, it is now the norm in

More information

The Australian ONLINE CONSUMER LANDSCAPE

The Australian ONLINE CONSUMER LANDSCAPE The Australian ONLINE CONSUMER LANDSCAPE March 2012 THE AUSTRALIAN ONLINE MARKET & GLOBAL POPULATION Internet usage in Australia is widespread and approaching saturation point with only minimal increases

More information

Sports Sponsorship. A cost effective investment for your brand. Suzy Aronstam Head of MMT

Sports Sponsorship. A cost effective investment for your brand. Suzy Aronstam Head of MMT Sports Sponsorship A cost effective investment for your brand Suzy Aronstam Head of MMT Sports sponsorships are big business Earlier this year Manchester United agreed a 750m, 10-year sponsorship deal

More information

Manager for Social Sciences - 42897. External Relations. Full time. Permanent. External and internal candidates

Manager for Social Sciences - 42897. External Relations. Full time. Permanent. External and internal candidates Job Description Post Title and Post Number Organisation Advertising Description College Marketing and Communications Manager for Social Sciences - 42897 External Relations Post Number 42897 Full Time/Part

More information

PESTLE is only one format that is used for this type of analysis. There are several variants of this type of approach e.g. PEST, STEEP, STEEPLE etc.

PESTLE is only one format that is used for this type of analysis. There are several variants of this type of approach e.g. PEST, STEEP, STEEPLE etc. Overview What is a PESTLE Analysis? A P.E.S.T.L.E analysis is an approach used in the process of strategic planning to review the external environment affecting a business now & in the future. The P.E.S.T.L.E

More information

Abbey College Cambridge

Abbey College Cambridge S c h o o l r e p o r t Abbey College Cambridge 17 Station Road, Cambridge, CB1 2JB Inspection dates 28 30 January 2014 Overall effectiveness 1 Pupils achievement 1 Pupils behaviour and personal development

More information

Debt Management (Commercial & Consumer) Market Report 2010

Debt Management (Commercial & Consumer) Market Report 2010 Brochure More information from http://www.researchandmarkets.com/reports/1524706/ Debt Management (Commercial & Consumer) Market Report 2010 Description: As of the end of 2009, the total amount of UK bank

More information

LIFECYCLE INVESTING: TRENDS IN MYSUPER NOVEMBER 2013

LIFECYCLE INVESTING: TRENDS IN MYSUPER NOVEMBER 2013 LIFECYCLE INVESTING: TRENDS IN MYSUPER NOVEMBER 2013 MYSUPER LIFECYCLE STATISTICS AS AT 31 OCTOBER 2013 15 of the 82 MySuper licenses approved to date (end-october 2013) have been for lifecycle investment

More information

Better connections: How letterbox advertising engages and drives purchasing behaviour. October 2014

Better connections: How letterbox advertising engages and drives purchasing behaviour. October 2014 Better connections: How letterbox advertising engages and drives purchasing behaviour October 204 Contents p2 Methodology and audience segments Audience segments Apart from analysing results according

More information

UK SME Insurance 2012

UK SME Insurance 2012 UK SME Insurance 2012 Growth in directly purchased SME insurance is placing pressure on brokers Use this report to: Target prospects emerging from shifts in the shape of the SME market and changes in product

More information

SAMPLE BUSINESS PLAN TEMPLATE <<COMPANY LOGO>> <<COMPANY NAME>> BUSINESS PLAN. <<Prepared by: >> <<Date>>

SAMPLE BUSINESS PLAN TEMPLATE <<COMPANY LOGO>> <<COMPANY NAME>> BUSINESS PLAN. <<Prepared by: >> <<Date>> SAMPLE BUSINESS PLAN TEMPLATE BUSINESS PLAN Table of Contents Page Confidentiality Agreement ii 1) Executive Summary 1 2) Company Description

More information

Consumer needs not being met by UK grocery market A British Brands Group research publication

Consumer needs not being met by UK grocery market A British Brands Group research publication Consumer needs not being met by UK grocery market A British Brands Group research publication INTRODUCTION The British Brands Group provides the voice for brand manufacturers in the UK. It is a membership

More information

What this topic is about. The purpose of marketing Different approaches to marketing Segmentation Niche &mass markets B2C & B2B marketing

What this topic is about. The purpose of marketing Different approaches to marketing Segmentation Niche &mass markets B2C & B2B marketing Effective Marketing What this topic is about The purpose of marketing Different approaches to marketing Segmentation Niche &mass markets B2C & B2B marketing What is Marketing? The process of identifying,

More information

Bingo glossary marketing mix

Bingo glossary marketing mix Bingo glossary marketing mix The management process which identifies customer wants, anticipates their future wants and then goes about satisfying them profitably. Where the market has been divided up

More information

SUPPORTING INNOVATION AND RESILIENCY IN THE CHARITABLE AND NON-PROFIT SECTOR

SUPPORTING INNOVATION AND RESILIENCY IN THE CHARITABLE AND NON-PROFIT SECTOR SUPPORTING INNOVATION AND RESILIENCY IN THE CHARITABLE AND NON-PROFIT SECTOR Pre-budget brief submitted by Imagine Canada to the House of Commons Standing Committee on Finance August 2010 Imagine Canada,

More information

Leveraging Data to Improve Performance

Leveraging Data to Improve Performance Debit Portfolio Optimization Rising to the Challenge Leveraging Data to Improve Performance Business Solutions That Deliver 1 Measurable Results Brought to you by PULSE InSights Executive Summary Financial

More information

WHY SHOULD I OWN A PARTY LAND FRANCHISE?

WHY SHOULD I OWN A PARTY LAND FRANCHISE? WHY SHOULD I OWN A PARTY LAND FRANCHISE? 1. To Be A Leader It is not often that an opportunity presents itself to be a leader in an industry as opposed to just a follower. PARTY LAND has been a leader

More information

5 STEPS TO Identifying Your Profitable Target Audience PUBLISHED BY

5 STEPS TO Identifying Your Profitable Target Audience PUBLISHED BY 5 STEPS TO Identifying Your Profitable Target Audience PUBLISHED BY You know that profiling your target audience is the best business practice... BUT WHY? Even children try to identify the right audience

More information

OUR WORKPLACE DIVERSITY PROGRAM. Diversity is important to AFSA.

OUR WORKPLACE DIVERSITY PROGRAM. Diversity is important to AFSA. OUR WORKPLACE DIVERSITY PROGRAM Diversity is important to AFSA. 2014 2017 OUR WORKPLACE DIVERSITY PROGRAM PAGE 1 OF 9 What is diversity? The concept of diversity encompasses acceptance and respect. It

More information

Submission by. Tatts Lotteries. to the. Productivity Commission s Inquiry into Australia s Gambling Industries. March 2009

Submission by. Tatts Lotteries. to the. Productivity Commission s Inquiry into Australia s Gambling Industries. March 2009 Submission by Tatts Lotteries to the Productivity Commission s Inquiry into Australia s Gambling Industries March 2009 Tatts Lotteries is a business unit of Tatts Group Limited and this submission is related

More information

2013 Retailer ecommerce Study

2013 Retailer ecommerce Study 2013 Retailer ecommerce Study shopatron.com Executive Summary The retail industry has changed significantly over the last decade, and it is continuing to evolve. As a veteran technology provider in the

More information

European Commission: Business Insurance Sector Inquiry. Interim Report Consultation Response. Brighter Business Limited

European Commission: Business Insurance Sector Inquiry. Interim Report Consultation Response. Brighter Business Limited European Commission: Business Insurance Sector Inquiry Interim Report Consultation Response Introduction Brighter Business Limited Brighter Business was created to provide a direct service for Small and

More information

Travel Insurance Market (inc. over 55s) UK October 2013

Travel Insurance Market (inc. over 55s) UK October 2013 Travel Insurance Market (inc. over 55s) UK October 2013 1. Market overview General insurance The General Insurance industry experienced tough conditions during many years of the five year period through

More information

Retail market of cosmetics in Poland 2015. Market analysis and development forecasts for 2015-2020

Retail market of cosmetics in Poland 2015. Market analysis and development forecasts for 2015-2020 2 Language: Polish, English Date of publication: March 2015 Delivery: pdf Price from: 1800 Find out Which cosmetics products rank most highly among Polish consumers? Where do Polish consumers prefer to

More information

LIST OF CONTENTS AND TABLES

LIST OF CONTENTS AND TABLES LIST OF CONTENTS AND TABLES Away-from-home Tissue and Hygiene in Thailand - Category analysis... 1 Headlines... 1 Trends... 1 Competitive Landscape... 2 Prospects... 2 Category Data... 3 Table 1 Away-From-Home

More information

Competitive Organisational Structures

Competitive Organisational Structures Competitive Organisational Structures Organisational structure basics Introduction The way in which a business is organised has a direct effect on its competitiveness. For a business to be able to achieve

More information

List of Contents and Tables

List of Contents and Tables List of Contents and Tables HERBAL/TRADITIONAL PRODUCTS IN SWEDEN - CATEGORY ANALYSIS... 1 Headlines... 1 Trends... 1 Competitive Landscape... 2 Prospects... 2 Category Data... 3 Table 1 Sales of Products:

More information

Exploratory Research & Beyond

Exploratory Research & Beyond Exploratory Research & Beyond Session Objective Primary versus Secondary Primary : Qualitative versus Quantitative Research Types of Exploratory Research Dr. Paurav Shukla 2 A Comparison of Primary & Secondary

More information

Understanding consumers' trends on the purchases of dairy products Dr Cesar Revoredo-Giha

Understanding consumers' trends on the purchases of dairy products Dr Cesar Revoredo-Giha Understanding consumers' trends on the purchases of dairy products Dr Cesar Revoredo-Giha Event Date Improving health attributes of dairy chains workshop, Edinburgh, February, 2013 Outline of the presentation

More information

Chapter 1. Introduction

Chapter 1. Introduction Chapter 1 Introduction What is productivity, how is it measured and why is it important? These questions are a useful starting point from which we can define and explain the range of productivity measures

More information

ACCOUNTING FOR NON-ACCOUNTANTS MARGINAL COSTING

ACCOUNTING FOR NON-ACCOUNTANTS MARGINAL COSTING ACCOUNTING FOR NON-ACCOUNTANTS MARGINAL COSTING MARGINAL COSTING OBJECTIVE To be able to: Explain the relevance to management decisions of: Fixed costs Variable costs Contribution Prepare an operating

More information

The Future of Retailing in UK to 2015

The Future of Retailing in UK to 2015 Brochure More information from http://www.researchandmarkets.com/reports/1533374/ The Future of Retailing in UK to Description: Synopsis This report provides uniquely detailed data on the size and development

More information

AN ENVOY WHITE PAPER TOTAL COST OF OWNERSHIP A SAAS B2B WHOLESALE ECOMMERCE PLATFORM

AN ENVOY WHITE PAPER TOTAL COST OF OWNERSHIP A SAAS B2B WHOLESALE ECOMMERCE PLATFORM AN ENVOY WHITE PAPER TOTAL COST OF OWNERSHIP A SAAS B2B WHOLESALE ECOMMERCE PLATFORM 02 Executive Summary There has been a great deal written about determining the total cost of ownership (TCO) of implementing

More information

Video Analytics. Extracting Value from Video Data

Video Analytics. Extracting Value from Video Data Video Analytics Extracting Value from Video Data By Sam Kornstein, Rishi Modha and David Huang Evolving viewer consumption preferences, driven by new devices and services, have led to a shift in content

More information

GfK 2016 Tech Trends 2016

GfK 2016 Tech Trends 2016 1 Contents 1 2 3 Evolving behavior today s connected consumers Driving you forward 10 tech trends for 2016 Growth from knowledge turning research into smart business decisions 2 Evolving behavior today

More information

How other retailers use Online Survey. And how their experience can help you.

How other retailers use Online Survey. And how their experience can help you. Online Survey for Retailers How other retailers use Online Survey. And how their experience can help you. We know that our retail customers get revealing and valuable insights from our Online Survey tool.

More information

Divide and Rule. Marketing. Dr. Paurav Shukla 1. Segmentation, Targeting, Positioning & Marketing Mix. STP framework. Why segmentation?

Divide and Rule. Marketing. Dr. Paurav Shukla 1. Segmentation, Targeting, Positioning & Marketing Mix. STP framework. Why segmentation? Divide and Rule Segmentation, Targeting, Positioning & Marketing Mix Dr. Paurav Shukla STP framework 3 Why segmentation? 4 1. Better matching of customer needs 2. Enhanced profits 3. Enhanced opportunity

More information

APG SGA Market Research Best Practice. SPAR Digital Out of Home Campaign Effective advertising for promotions

APG SGA Market Research Best Practice. SPAR Digital Out of Home Campaign Effective advertising for promotions APG SGA Market Research Best Practice SPAR Digital Out of Home Campaign Effective advertising for promotions 2 SPAR Digital Out of Home Campaign APG SGA Market Research Best Practice Population growth,

More information

SAMPLE PARENTING TIME GUIDELINES. 1. Both parents are fit and able to provide care for the children

SAMPLE PARENTING TIME GUIDELINES. 1. Both parents are fit and able to provide care for the children SAMPLE PARENTING TIME GUIDELINES I ASSUMPTIONS: These Guidelines assume that: 1. Both parents are fit and able to provide care for the children 2. Both parents desire to have a meaningful, ongoing relationship

More information

Loans Mentoring Support. The Essential Guide to STARTING A BUSINESS

Loans Mentoring Support. The Essential Guide to STARTING A BUSINESS Loans Mentoring Support The Essential Guide to STARTING A BUSINESS To help you get to the stage where you can turn that business idea into a reality, we ve created this short guide of important aspects

More information

CFAWB7 Sell your products or services on the Internet

CFAWB7 Sell your products or services on the Internet Overview Businesses use the Internet to carry out business, market, and buy and sell products or services to a wider audience. E-commerce, e-business and e- trading are terms used to describe business

More information

INVESTMENT MANAGER SELECTION

INVESTMENT MANAGER SELECTION INVESTMENT MANAGER SELECTION Working Party: Graeme Charters, Hugh Cutler, Peter Rains, Bobby Riddaway Can retail investors exploit techniques used by investment consultants to financial institutions in

More information

Steps to a Strategic Marketing Plan

Steps to a Strategic Marketing Plan Steps to a Strategic Marketing Plan Here s how to make sure both you and your patients know what makes your practice special. Rebecca Anwar, PhD, and Judy Capko For many physicians, marketing is simply

More information

Together the 190,000 businesses we represent employ nearly 7 million people, about one third of the private sector-employed workforce.

Together the 190,000 businesses we represent employ nearly 7 million people, about one third of the private sector-employed workforce. The Role of Online Platforms The Confederation of British Industry The CBI is the UK s premier business lobbying organisation, and is a confederation of 140 trade associations, representing mostly smaller

More information

OCR Business Studies for AS

OCR Business Studies for AS Size and structure of a business 5 Revision questions (38 marks; 40 minutes) 1 Analyse why both small and large businesses can operate successfully within the same environment. (8) Reasons why small and

More information

THE ROLE OF MARKET RESEARCH IN THE MODERN SHOPPING CENTRE

THE ROLE OF MARKET RESEARCH IN THE MODERN SHOPPING CENTRE THE ROLE OF MARKET RESEARCH IN THE MODERN SHOPPING CENTRE BACKGROUND Historically, shopping centre developers focused on two areas; capital cost and rental return. There was no real interest in the shopper

More information

Gosreports is A Global Research Hub and the Largest Search Engine of All Market Research Reports

Gosreports is A Global Research Hub and the Largest Search Engine of All Market Research Reports GOSREPORTS.COM Global Continuous Gas Analyzers Market Research Report 2016 Gosreports is A Global Research Hub and the Largest Search Engine of All Market Research Reports "Market Research " "Gosreports"

More information

Using Advertising to Engage the Price Sensitive Consumer

Using Advertising to Engage the Price Sensitive Consumer Using Advertising to Engage the Price Sensitive Consumer The level of a consumer s sensitivity to price has a significant impact on how they respond to advertising online and in traditional media. As more

More information

Chapter 2 Market Structure, Types and Segmentation

Chapter 2 Market Structure, Types and Segmentation Market Structure There are a variety of differing market structures which are separated by the levels of competition that exist within each market and the market conditions in which the businesses operate.

More information

Research Design. Recap. Problem Formulation and Approach. Step 3: Specify the Research Design

Research Design. Recap. Problem Formulation and Approach. Step 3: Specify the Research Design Recap Step 1: Identify and define the Problem or Opportunity Step 2: Define the Marketing Problem Management Problem Focus on symptoms Action oriented Marketing Problems Focus on causes Data oriented Problem

More information

International IPTV Consumer Readiness Study

International IPTV Consumer Readiness Study International IPTV Consumer Readiness Study Methodology The Accenture International IPTV Study is based on structured telephone interviews using a standard questionnaire and quantitative analysis methods

More information

Sample of Best Practices

Sample of Best Practices Sample of Best Practices For a Copy of the Complete Set Call Katral Consulting Group 954-349-1281 Section 1 Planning & Forecasting Retail Best Practice Katral Consulting Group 1 of 7 Last printed 2005-06-10

More information

Uninsured Children with Access to Employer-Based Coverage. Mark Merlis Prepared with support from the David and Lucile Packard Foundation

Uninsured Children with Access to Employer-Based Coverage. Mark Merlis Prepared with support from the David and Lucile Packard Foundation IHPS UNINSURED CHILDREN WITH ACCESS TO EMPLOYER-BASED COVERAGE - 1 INSTITUTE FOR HEALTH POLICY SOLUTIONS Uninsured Children with Access to Employer-Based Coverage Mark Merlis Prepared with support from

More information

Interim Results 2015 12 March 2015

Interim Results 2015 12 March 2015 Interim Results 2015 12 March 2015 2015 Interim Highlights Adjusted diluted EPS of 5.80c underlying increase of 7.1% Group Revenue Agri-Services Operating Profit Share of Profit of Associates and JV Adjusted

More information

Profile of the Contact Centre Sector Workforce

Profile of the Contact Centre Sector Workforce Profile of the Contact Centre Sector Workforce Content Profile of the UK workforce Status of the workforce Gender Age Ethnicity Disability Salary Level About Us Introduction In December 2012 there were

More information

Pathways Plus Strategic Management and Leadership

Pathways Plus Strategic Management and Leadership Pathways Plus Strategic Management and Leadership Level 7 Unit 7008V1 Developing a Marketing Strategy Pathways Plus Unit 7008V1: Developing a Marketing Strategy Copyright Chartered Management Institute,

More information

UK Pet Insurance Market Report 2015

UK Pet Insurance Market Report 2015 Brochure More information from http://www.researchandmarkets.com/reports/3446754/ UK Pet Insurance Market Report 2015 Description: This market report covers the UK market for pet insurance. Pet insurance

More information

Contribution of the Scotch Whisky Industry to the Scottish Economy

Contribution of the Scotch Whisky Industry to the Scottish Economy Contribution of the Scotch Whisky Industry to the Scottish Economy Graeme Blackett November 2012 BiGGAR Economics Graeme Blackett mobile: 07890 998147 Email: graeme@biggareconomics.co.uk CONTENTS Page

More information

Market Research. Objectives. Basics of Marketing Research Identifying Your Customer Marketing Research Tools 12/7/2015

Market Research. Objectives. Basics of Marketing Research Identifying Your Customer Marketing Research Tools 12/7/2015 Market Research Shannon Dill Extension Educator University of Maryland Talbot County 410 822 1244 sdill@umd.edu Objectives Basics of Marketing Research Identifying Your Customer Marketing Research Tools

More information

WEBINAR: E-COMMERCE IN VIETNAM - OPPORTUNITIES FOR UK INVESTORS AND TRADERS. Date: 07 th October 2015 Ho Chi Minh City, Vietnam

WEBINAR: E-COMMERCE IN VIETNAM - OPPORTUNITIES FOR UK INVESTORS AND TRADERS. Date: 07 th October 2015 Ho Chi Minh City, Vietnam WEBINAR: E-COMMERCE IN VIETNAM - OPPORTUNITIES FOR UK INVESTORS AND TRADERS Date: 07 th October 2015 Ho Chi Minh City, Vietnam Ricardo Glenn New Busines Director, Kantar Media Vietnam & Cambodia MASTER

More information

Ten Reasons to Advertise with Magazines

Ten Reasons to Advertise with Magazines Ten Reasons to Advertise with Magazines 10 reasons to advertise with magazines Magazines are proven to: 1. Reach targeted audiences of scale 2. Provide an audience that values and trusts its advertising

More information

BUSINESS VALUATION QUESTIONNAIRE

BUSINESS VALUATION QUESTIONNAIRE BUSINESS VALUATION QUESTIONNAIRE The responses to the questions contained in this questionnaire will be used in our valuation analysis. As such, please provide as much detail in your responses as possible.

More information

Tim Salt. Managing Director, Diageo Australia

Tim Salt. Managing Director, Diageo Australia Tim Salt Managing Director, Diageo Australia Tim Salt Managing Director, Diageo Australia Tim Salt Managing Director, Diageo Australia & New Zealand Nationality: Australian (UK born) Role description:

More information

IDG Ventures Vietnam Guide to Writing a Business Plan

IDG Ventures Vietnam Guide to Writing a Business Plan IDG Ventures Vietnam Guide to Writing a Business Plan Initial Phase: Formulating the Idea You have a great idea for a company now is the time to do your homework. Before writing a business plan, extensive

More information

Marketing Plan Proforma

Marketing Plan Proforma Marketing Plan Proforma THE STEP BY STEP GUIDE TO DEVELOPING YOUR OWN MARKETING PLAN www.sheltonassociates.co.uk INTRODUCTION- What is Marketing? The Chartered Institute of Marketing defines it as the

More information

Best Practices in Implementing CRM Solutions

Best Practices in Implementing CRM Solutions Best Practices in Implementing CRM Solutions By Sanjeev Kumar, The Athene Group, LLC Reprint from September 2013 The focus on CRM solutions for the industry is higher than ever before. The evolution of

More information

Caring for Vulnerable Babies: The reorganisation of neonatal services in England

Caring for Vulnerable Babies: The reorganisation of neonatal services in England Caring for Vulnerable Babies: The reorganisation of neonatal services in England LONDON: The Stationery Office 13.90 Ordered by the House of Commons to be printed on 17 December 2007 REPORT BY THE COMPTROLLER

More information

CRM have on your club? Stuart Dalrymple

CRM have on your club? Stuart Dalrymple What impact can CRM have on your club? Stuart Dalrymple Stuart Dalrymple Career Summary Founder & Managing Director: Goodform Ltd 2002 Marketing Director: Newcastle Utd FC Marketing Director: Warwickshire

More information

High Impact Ecommerce Solutions Through Insight, Technology & Innovation

High Impact Ecommerce Solutions Through Insight, Technology & Innovation High Impact Ecommerce Solutions Through Insight, Technology & Innovation Platform Implementation At our core is more than 25 years expertise in selecting and implementing the right commerce platforms.

More information

Dear Customers, Striving for Innovation and Looking to the Future

Dear Customers, Striving for Innovation and Looking to the Future Striving for Innovation and Looking to the Future Striving for Innovation and Looking to the Future Dear Customers, Festive Christmas is upon us, and on behalf of CLP, I wish to express my deep gratitude

More information