Level 4 Certificate in the Housing Profession (QCF) Enquiry pack information (For March 2012 applicants)

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1 Level 4 Certificate in the Housing Profession (QCF) Enquiry pack information (For March 2012 applicants)

2 Contents Contents Section 1 Introduction What is Distance Learning? What is in this pack? Applying for this course... 2 Section 2- Applying for this Course What is the Level 4 Certificate in the Housing Profession? Who is this course aimed at? What are the entry requirements for this course?... 4 Section 3 About this Course What will I receive when I register for this course? What do I have to do to complete this course? Syllabus and Course Structure What support will I get to complete this course? What does this course cost? How long will it take me to complete this course? How much time will I need to spend on the course? What are the other benefits of learning with CIH?... 7 Section 4 - Application Form Guidance Notes CIH Equality and Diversity Monitoring Partnership Centres Self-financing students Financial Help Refunds Policy Section 5 - Syllabus and Course Structure

3 Section 1 Introduction 1.1 What is Distance Learning? With the advancement of technology and availability of online learning tools and facilities, CIH has introduced e-learning to its long-established distance learning course provisions. As a student, you will benefit from frequently updated course materials, assignments, information on study skills, topical news feeds, other links as well as a whole range of online resources all made easily accessible via our Learning Management System (LMS) Moodle site. Through Moodle (our e-learning platform), you will be linked to your course tutor who will provide academic support using online media as well as by telephone, post and . We also want you to enjoy and benefit from an enhanced learning experience through regular interactions with your tutor(s), your fellow cohort of students as well as the wider learning communities. You will be invited to attend an Induction Day at the start of your course. It is important that you attend this event which should offer you the opportunity to meet academic tutors who will guide you through your first assignment, your fellow students as well as members of the CIH Distance Learning Team who will answer your specific queries regarding other aspects of the course. This event also aims to develop your skills in group working What is in this pack? Included in this pack are: An overview of this course questions and answers guidance notes on completing the application form a copy of the syllabus for the course Please ensure you have read this pack fully before completing your application form, making sure you are registered for the correct course and that you include either authority to invoice from your employers or, if you are paying for the course yourself, your first instalment Applying for this course Applications for this course should be sent to the address below by 9 th March 2012 at the latest. You can either complete a printed application form or you can download an application form from our website at Attendance at the Induction Day is important. Full details of this event will be sent to you nearer the time. You will be asked to confirm your attendance at the Induction Day upon your registration onto the course. If you are unable to attend you will then need to inform staff at CIH Distance Learning as soon as possible. 2

4 If you require further details regarding this course contact us at: Distance Learning Centre Chartered Institute of Housing Octavia House Westwood Way Coventry CV4 8JP Telephone: Fax:

5 Section 2- Applying for this Course 2.1 What is the Level 4 Certificate in the Housing Profession? The Level 4 Certificate in the Housing Profession will serve as a foundation course for students who wish to study for the CIH Professional Qualification and who intend to become CIH Chartered Members The CIH Professional Qualification which leads to CIH Chartered Membership (CIHCM). The process of becoming a Chartered Member is made up of the following elements: Stage one is the Level 4 Certificate in the Housing Profession For graduates stage two the Professional Qualification is via the postgraduate route (the first two years of the MSc Housing Studies) If you are not a graduate stage two is the undergraduate route (Professional Diploma in Housing and Sustainable Communities). 2.2 Who is this course aimed at? The CIH Level 4 Certificate in the Housing Profession is aimed at graduates whose first degree have no direct link to housing or social policy (called non-cognate degrees) but wish to study for the CIH Professional Qualification. It is also suitable for senior housing staff who do not have a degree but who have extensive housing or related experience with the right level of study skills and wish to become professionally qualified. 2.3 What are the entry requirements for this course? You should hold a degree (UK honours or equivalent) in subjects which have no direct link to Housing or Social Policy. A degree with no direct links to these disciplines is known as a non-cognate degree. A non-cognate degree could be in a subject such as History or Science, for example. You should be working in housing or in a related field at the time of applying. Or a HNC/HND in a relevant subject and should be working in housing or in a related field at the time of applying 2.4 Additional information: If you are not currently working within a housing organisation you can gain entry if you can provide evidence of a placement secured within the housing sector before you start and for the duration of the course You may be requested to complete a pre-course assessment, for example, an English proficiency test if your first language is not English and/or if your existing qualifications were achieved through studying with an overseas learning provider before you can be formally accepted onto the course and,, we will notify you if this is required upon submission of your application form. You may be required to supply additional evidence e.g. relevant experience and ability to complete written assignments. This will happen where we need it to ensure that the course is at the right level for you. 4

6 If you have been declined a place on a course you will have the right to appeal to CIH Head of Learning. The CIH Level 4 qualifications are offered by CIH Distance Learning in partnership with Coventry University. As a registered student of Coventry University. This means that on successful completion of the course you will be awarded the CIH Level 4 Certificate in the Housing Profession, you will also be entitled to credits awarded by Coventry University which can be transferred to other learning and education providers within the UK. You must provide copies of all certificates with your application form Useful contacts: OCR can provide a statement of your results Edexcel can provide a duplicate certificate Please note there is a fee attached to the service for any of the above If you are a non-uk/eu national but are still interested in applying to do the Level 4 qualifications, you could still be deemed to be eligible subject to you having a valid employment contract with a UK based company or organisation. Please contact CIH Distance Learning for further information, clarification and guidance. Admissions process flowchart Applications will be received by the Distance Learning Centre where they will be checked for course, payment details and eligibility and will be acknowledged by e mail We will then notify you if you are eligible. At this stage if there is any further information required to check eligibility we will contact you. If you are not eligible we will explain why this is so. For example, you may not have the required qualifications or the right level of study skills as required. Where possible we will suggest an alternative course that would suit you better. We will then process the application form and you will receive an acceptance letter from us giving you details of when the course materials will be sent out and your induction day dates. 5

7 Section 3 About this Course Questions and Answers 3.1 What will I receive when I register for this course? The Level 4 Certificate in the Housing Profession programme is a one year course. Upon your registration, you will receive: Login details for your student Moodle site and for access to your learning materials and assignment briefs a student handbook an invitation to a one day Induction event As a registered Coventry University student, you will have, for the duration of your course, full access to a range of facilities and support services through the University s Student Centre and online through its web-based services, These include: a) Access to the Lanchester Library a bespoke building providing access to bibliographic databases, electronic and hard format books, 10,000 electronic journals, self renewal and self reservation services, and postal loan service through which hard copies of books and journals can be posted to students; b) Access to advisory services such as careers and student employability support, study support (e.g. Centre for Academic Writing), disability officers, counselling, and chaplaincy; c) Access to gym facilities and sport clubs/facilities; 3.2 What do I have to do to complete this course? To complete this course you will need to pass 6 assignments. These assignments will relate to what you have studied in your modules. Assignments are a way of testing whether you have achieved the learning outcomes of a particular module. They will also give you a chance to reflect on the issues you have been studying in more depth; previous students have told us that this has helped them to get a better understanding of how to use what you have learnt in their work. Assignments will be completed by you in accordance with the timetable in the CIH Student Guide. You will be able to talk to your tutor for advice during writing your assignments. You will also have the chance to discuss your assignments and how to approach them at the induction day associated with the course. 3.3 Syllabus and Course Structure For more information on the course structure and full qualification specification, go to: 6

8 3.4 What support will I get to complete this course? The Distance Learning Centre has a number of support mechanisms in place to assist you through your course. At the beginning of the programme the induction day will give you a brief introduction of the course for example, how it is delivered, assessed and the support you will get from the CIH Teams. It also aims to cover those skills or areas which can not be addressed by distance learning e.g. team work and presentation skills. On an on-going basis, You will be allocated a course tutor who will offer you academic support throughout your course via , telephone or correspondence Your tutor will mark your assignments, give you feedback as well as provide you with advice and support on any academic issues. You will be supported by staff from CIH Distance Learning throughout your course and who will offer guidance when personal/work-related problems arise which may affect your studies 3.5 What does this course cost? The Level 4 Certificate in the Housing Profession programme costs 2,000. This includes student membership of the CIH for the duration of your course. 3.6 How long will it take me to complete this course? When you register for the Level 4 Certificate in the Housing Profession, you will be given one year to complete the programme. The one year period starts from the date attend your induction day. 3.7 How much time will I need to spend on the course? On average, you would need to spend 4 to 6 hours per week studying for this course. As a distance learning student you will need to ensure that you plan your time carefully to ensure that you meet the deadlines involved. CIH will provide guidance and support and help by setting clear deadlines but you may need to think about how you are going to structure your study in order to maintain your motivation. Studying with us is flexible so it can fit around your day to day life but you will need to set aside the time needed to study, you ll have a chance to talk to other students about how best to approach this on the course induction day. 3.8 What are the other benefits of learning with CIH? As a student on a CIH course you will be eligible to become a CIH Member and to join a strong community of over 23,000 members throughout the UK and overseas. This membership is provided free of charge to those studying a CIH accredited course and will provide you with access to a range of resources that are invaluable to your academic studies. You will receive the Essential and Information packages 7

9 inclusive as part of your membership. Here are just a couple of benefits you will receive: Inside Housing keep up to date with the news and current issues in the sector with your free copy of the trade press, Inside Housing News and Views receive the weekly e-zine from the CIH which brings together news, links to useful websites and developments both in the sector and at CIH Policy and Practice Focus our new quarterly bulletin will keep you about consultations, policy development and provide a way to get involved and be part of the credible voice of CIH Section 4 - Application Form Guidance Notes 4.1 Introduction Before you complete your application form, please read these additional notes which relate to sections of the application form. These notes will help guide you through the application process. 4.2 Employment details Please provide the address of your employer. Please include a contact telephone number, fax number and address (where appropriate) so we can contact you during the working day if necessary. If your employer has a head office and this is different from the address where you work, please provide the head office address. It is useful for us to know what type of organisation you work for even if it is not a housing organisation. This information may help us when we provide support for you on this course. Please identify with a 'tick' the appropriate category your organisation falls into. 4.3 CIH Equality and Diversity Monitoring CIH is committed to ensuring that its services are accessible to everyone regardless of race, gender, religion, sexual orientation or age. So we collect information about our students so that we can highlight any improvements needed in our service. Learning Support Needs We want to make sure that you have the right support to successful complete the course so do this, it is important that you fill in this section in full, especially if you feel you have specific learning needs. If you do have learning support needs we want to make sure you know what support we can offer so we will send you a Learning Support Agreement which sets out the level of practical support we can offer you throughout your studies with us. Please read, and sign the Learning Support Arrangement, to ensure that the course you are applying for is the right one for you before your registration is finalised. 8

10 4.4 Partnership Centres All students from England and Wales will be directly registered with CIH Distance Learning Centre; student from Scotland will be automatically registered with Dundee College. 4.5 Fees and payment methods The cost of the Level 4 Access to Housing course in 2011 is 2,000. This includes membership of the CIH for one year. If your employer is paying for this course please ensure that the Declaration by employer section is fully completed and return this form to the Distance Learning Centre at the CIH. If you are a non UK/EU national, you will still be able to enrol with CIH Distance Learning. Please contact us for further information and guidance. 4.6 Self-financing students If you are self financing you can either: Enclose a cheque for the full amount. The cheque should be made payable to the Chartered Institute of Housing. If you are paying by credit card, please ring and give us the details after you have had confirmation that we have received your form. Please send the correct amount (if you do not send the correct amount there could be a delay in processing your application form). Or Pay by instalments: If you are paying by instalments, you will not have access to all your course material at once. With the first instalment you will have access to the first module only. When you require access to your next module you will need to contact DLC with payment details for your next instalment. We will then authorise you for accessing the module(s) you are paying for. The instalment payments for the Level 4 Certificate in the Housing Profession are as follows: Payment 1: 1, due with application Payment 2: due when you are about to submit your first assignment Payment 3: due when you are about to submit your second assignment. 4.7 Financial Help If course fees present you with an obstacle, there are a number of different sources of financial support for people who wish to undertake courses of education. CIH Butler Bursary Details will be available on our website Positive Action Training in Housing (PATH) PATH National Ltd was set up in March 2000 following the merger of PATH London and PATH Local Authorities. PATH schemes are run by many organisations providing education and training for Black and Minority Ethnic people who wish to 9

11 work in housing. For example, Sandwell MBC has run a PATH scheme for more than ten years. If you want to find out more about PATH schemes in an area near you, please contact PATH National Ltd, Path National Ltd, Southwark Bridge Road London, SE1 0NQ telephone or Family Welfare Association (FWA) The Family Welfare Association is another source of funding. It will consider applications from single parents, the disabled, and others. They award grants of up to 200. For further information call after 10 am and ask for the Educational grant Advisory Service, or Prospect Training Services This organisation is funded by the DFEE. Funding is provided for those wishing to embark upon adult work based learning. Applications are considered on an individual basis. For more information call / or Learndirect Learndirect was launched in February It is a telephone help-line which helps callers with learning and career enquiries. The telephone number for Learndirect is or visit their website at Refunds Policy This policy will be strictly adhered to. Stage Student has not attended Induction/enrolled with a centre. Student has not attended Induction day or filled in Centre enrolment form. Student has attended Induction day/enrolled with centre and it is within 2 months of the closing date of 9 th March 2012 Student has attended Induction day and it is more than 2 months of the closing date of 9 th March Policy Full refund Full refund Full refund minus admin fee of 100 No refund All withdrawals from the course must be made in writing to the Distance Learning Centre. Your completed application form Once you have completed your application form, please forward it to us in time for the next enrolment. NB: The closing date for applications for this course is 9th March 2012 Please return your application form to: The Distance Learning Centre Telephone:

12 Chartered Institute of Housing Octavia House Westwood Way Coventry CV4 8JP Fax:

13 Section 5 - Syllabus and Course Structure The Level 4 Certificate in the Housing Profession is made up of the following units: Housing need, demand and supply Housing Policy Managing People Housing Economics and housing finance Housing Law Housing Management Services Unit 1 Housing need, demand and supply Unit purpose and aims The unit aims to enable learners to explore the demographic profile of the UK and understand the impact this, and socio-economic factors, have on housing need, demand and supply. They will also examine a range of factors influencing local housing market strategies. Learning Outcomes: 1. Understand the demographic profile of the UK and its impact on housing need and housing demand. 2. Understand the relationship between the demand for and the supply of housing in the UK across all tenures. 3. Understand the range of factors that influence local housing market strategies. Unit 2 Housing Policy Unit purpose and aims The aim of this unit is to further learners understanding of housing policy in the UK by exploring its historical development and the relationships between different policy making bodies and their policy-making processes. It also enables learners to develop analytical skills; learning how to analyse and evaluate policies, in particular their intended outcomes and impacts. Learning outcomes: 1. Understand how housing policy is made and implemented. 2. Know the organisations and agencies that influence and shape housing policy. 3. Understand the historical development of national housing policy. 4. Understand how housing policy impact on practice. Unit 3 Managing People Unit purpose and aims The unit explores how to manage people, through an understanding of human resource policy and practice, managing change and managing risk. Learning Outcomes: 1. Understand a range of human resource practices in housing organisations. 2. Know how to manage a team 3. Know how to manage change 4. Understand their responsibilities for safe practice at work. 12

14 Unit 4 Housing Management Services Unit purpose and aims The purpose of the unit is to explore the key functions involved in housing management. Learners will also consider approaches to the provision of housing. The unit will also enable learners to examine a range of housing and housing related advice services. Learning outcomes: 1. Understand key housing management functions 2. Understand approaches to the provision of housing 3. Understand a range of housing and housing related advice services.. Unit 5 Housing Economics and Housing Finance Unit purpose and aims This unit requires learners to understand the processes the external sources of finance which housing organisations access. The unit also explores the wider financial environment of housing organisation and the affect of subsidy. Learning outcomes: 1. Understand the economic framework in which housing supply, management and maintenance operates. 2. Know what funding and/or investment opportunities are available for housing supply, management and maintenance. 3. Understand approaches to consumer subsidy for housing Unit 6 Housing Law Unit purpose and aims The unit aims to provide learners with an understanding of the legal system in relation to housing, specifically for the country they work in, but in a UK context. It explores the law in relation to landlords and tenants and requires learners to examine the application of the law in housing practice and homelessness, Learning outcomes: 1. Understand the legislative framework for the county in which you live or work. 2. Understand key legislation in relation to landlords and tenants for the country in which you live or work. 3. Understand the application of the law to homelessness and housing practice for the county in which you live and work. All information in this pack is correct at the time of printing. The CIH reserves the right to change any information in this pack. 13

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