Geschäftsanwendungen bereit machen für die Cloud. Make your Business Applications ready for the Cloud
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1 Geschäftsanwendungen bereit machen für die Cloud Make your Business Applications ready for the Cloud Ingo Brandes, travel-ba.sys Guido Falkenberg, Software AG
2 Why should we care for the cloud? 8 June 2011 ProcessWorld
3 8 June 2011 ProcessWorld About travel-ba.sys Market leader in Germany for mid and back office solutions in the travel industry Active in the travel sector since 1972 > average 8 billion customer turnover volume transacted per year > Legal Entities 2 Major Product lines National and International based on Natural and Adabas Integration Model with SAP R/3 and Oracle Business Suite > 310 external Interfaces to supplier up and running ASP model only / Paid by travel transaction
4 8 June 2011 ProcessWorld Speaking in analogy Water Source collection Water Works Cleaning, Quality Checks, Distribution Consumer Consumption Travel Data Collection Travel Data Works Cleaning, Quality Checks, Distribution Travel Data Consumer Travel-BA-Sys collects travel data, refines it, provides and distribute to accounting & other systems.
5 Travel-BA.sys Application Architecture 8 June 2011 ProcessWorld
6 8 June 2011 ProcessWorld IT Trends influencing Business Applications Search Cloud Computing Customer Experience User Interface Development Environment
7 8 June 2011 ProcessWorld What is Cloud Computing Cloud computing is a model for enabling ubiquitous, convenient, on-demand network access to a shared pool of configurable computing resources (e.g. servers, applications) that can be rapidly provisioned and released with minimal management effort or service provider interaction. Definition of Cloud Computing by NIST National Institute of Standards and Technology's SaaS Software as a Service e.g. Salesforce.com PaaS Platform as a Service e.g. Google App Engine IaaS Infrastructure as a Service e.g. Amazon Elastic Compute Cloud (EC2)
8 8 June 2011 ProcessWorld The Changing Roles in Cloud Computing End-User Cloud Application Developer Application Specialist Provider Service Partner
9 Characteristics of Cloud Applications Cloud Computing will influence how to develop, operate, customize and use applications. End-User Self-Service Cloud Applications have certain characteristics Easy to use, Customizable and Secure Scalable, Billing by usage and Agnostic to upgrades Multi-tenant Support Existing business applications can be modernized to adopt cloud application principles and benefits. Development Model Elastic Architecture 8 June 2011 ProcessWorld
10 End-User Experience and Self-Service Zero-client footprint Browser-based user interface Self-Service and easy to use Integration with Desktop Applications Fast Responsiveness Role-based Capabilities Dynamic functionality and user interfaces No local client or Java Installation Self-learning and easy to use Integrated Tutorial and Popup Help Integration with Desktop Applications Word, Excel, PDF, etc. Fast Responsiveness Same as local application Data reporting and analysis Role-based Capabilities See what you should see Customized Navigation Features by role 8 June 2011 ProcessWorld
11 Seemless Integration with Desktop Applications 8 June 2011 ProcessWorld
12 Role-based Capabilities 8 June 2011 ProcessWorld
13 Application Customization International, e.g. Multi-language Legal entity management User Roles and Group Various levels of Auditing International Customer driven language setup including printing Multi-currency in and / out Legal entity management Various Tax and Fee structures Commercial lax like HGB,IAFRS,UK GAP User Roles and Group Application Customization Various levels of Auditing Internal and External Auditing Access Capability to plug in Auditing Tools 8 June 2011 ProcessWorld
14 Security, Multi-tenant Support and Personalization Multi-tenant Support Different Service-level Agreements (SLA) Ramp-up new clients and remove existing clients Individual and cross-client functionality Data validation Security Data and Application-level Encryption Multi-tenant Support SLA Streamlining 80 % Real Time 20 % Batch Corporate Branding Jump Start capabilities Cross Client Functionality Market Standard Master Data Standard Services Security Continue to use RACF and Natural Security Added LDAP Connectivity driven Access Fraud Alerts 8 June 2011 ProcessWorld
15 Usage-based Accounting and Billing Measuring Pay per use Time-based subscriptions Accounting, Billing and Payment Reports (debit/credit) Auditing and Certifications PS951, SAS70, SOX Compliance, ISO New Business model Billing Alternatives Business Transaction based Transacted Turnover based Flat per month Accounting, Billing, Payment SLA Credit and Debit In depth Reporting of used functionality E-Billing Auditing and Certifications Highly Costly but necessary New Business model Experience and decide (try period) 8 June 2011 ProcessWorld
16 8 June 2011 ProcessWorld Application Development and Deployment Model Agile development model Organization, mindset and processes Customer requirement engineering Extended Test Automation Rapid software release management Continuous change management Agile development model Scrum as a model Functional specialist Customer requirement engineering Deep relationship with functional heads of customers Transition of Developer/Business Analyst Extended function an regression testing Fault free delivery as a must Rapid release management 2 weeks release plan
17 Elastic Architecture High Availability SLA Dependencies Performance and Scalability End-users, Transactions Growing Data Volumes Workflow Robustness Shared infrastructure across tenants Backup and disaster recovery Availability 24/7 except planed Maintenance Long Term Maintenance schedule Seamless Performance Management CPU / Storage Growing Data Volumes Archiving Strategies Workflow Robustness Widespread Organization support Print and Output Management Enable local printing for small jobs Enable central printing and distribution 8 June 2011 ProcessWorld
18 Integration New Application Services Live deployment of functionality 3 rd Party Service Integration Various auditing levels Real-time Data Integration Ad-hoc reporting and analysis (no ETL) B2B and Document Integration New Services and Interfaces SLA inheritance towards 3rd party Deployment into running system Real-time integration into SAP with KPI measurement 3rd Party Service Integration Extended Auditing functionality Real-Time Data Integration Decrease of complexity and cost Operational data becomes available for ad- hoc reporting at the finger tips B2B and Document Integration Integration of archiving and retrieval 8 June 2011 ProcessWorld
19 Summary Benefits Modernization of existing business applications towards a cloud-model is possible and done today. Easy to use business services to multiple clients. Business functionality can be delivered more quickly and billed by usage. Software AG as a Partner Customer-oriented Engineering and Innovation Market-leading and Powerful products Get Ready for the Cloud 8 June 2011 ProcessWorld
20 Thank you!
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