Prepared for. Florida Department of Transportation, Freight Logistics and Passenger Operations, Transit Office

Transcription

1 Prepared for Florida Department of Transportation, Freight Logistics and Passenger Operations, Transit Office

2 PUBLIC TRANSIT IN FLORIDA This Handbook offers a general overview of public transit in the State of Florida. The information in the following pages provides insight into transit s contribution to meeting the statewide transportation objectives and mission of the Florida Department of Transportation (FDOT). Additionally, the information is used in reporting statewide performance measures. Public transit plays an important role in maintaining the livability of Florida s growing communities. Transit not only helps alleviate traffic congestion and improve air quality, but also provides mobility for many of Florida s citizens, as well as visitors and tourists to the Sunshine State. Transit also plays a critical role in meeting the mobility and accessibility needs of transit-dependent Floridians and visitors who, due to physical handicap, age, or economic disadvantage, cannot drive or own an automobile. By providing mobility and accessibility to millions of Florida s residents and visitors, transit helps to improve the overall quality of life in Florida s communities. This Handbook provides a synopsis of FDOT s transit resources, a profile of Florida s transit systems, and a snapshot of their performance in Although there are rural and urban transit systems in Florida, the focus of this handbook is on Florida s urban fixed-route transit systems. Information about Florida s demand-response transit systems can be obtained from the Annual Operations Report published by Florida s Commission for the Transportation Disadvantaged. In 2012, 29 of Florida s 32 fixed-route transit systems (including bus, rail, and vanpool modes) and 2 other separate vanpool services provided transportation for more than 270 million trips.* FDOT Mission Supporting and improving public transportation in Florida is an integral part of FDOT s mission, which is to provide a safe transportation system that ensures the mobility of people and goods, enhances economic prosperity and preserves the quality of our environment and communities. For more information on FDOT and public transit in Florida, please visit the FDOT website: or call (850) * Key West Transit, Putnam Transit and Sumter County Transit also operate fixed routes, but are classified as rural systems and do not report to NTD. Florida Transit Handbook

3

4 FLORIDA TRANSIT HANDBOOK Contents FDOT Public Transit Office... 5 FDOT Offices of Modal Development (OMD)... 7 Florida s Transit Systems... 9 Transit System Profiles...10 Transit System Summary Transit Fares...47 Glossary of Terms...48 Florida Transit Handbook

5

6 FDOT Public Transit Central Office (850) Suwannee Street, Mail Station 26, Tallahassee, FL FDOT Public Transit Office Transit Mission The mission of the FDOT Transit Office is to identify, support, advance, and manage cost-effective, efficient, and safe transportation systems and alternatives to maximize the passenger-carrying capacity of surface transportation facilities. The FDOT Transit Office consists of three sections (Transit Planning; Grants Administration; Transit Operations and Safety), each of which has specific areas of responsibility. Transit Planning The Transit Planning unit is responsible for statewide transit planning, legislative, and policy analysis, developing and monitoring the implementation of state transit development planning (TDP) rules and guidelines, performance monitoring, transit information systems, transit facilities planning, transit oriented development, technical assistance, and training. Some of the programs and activities implemented and managed by the Transit Planning unit in fulfillment of these responsibilities are: Development of Florida s transit strategic plan; preparation of transportation development plan (TDP) policy guidance and training; development and support of the Florida Transit Information System (FTIS), Transit Boardings Estimation and Simulation Tool (TBEST), Florida Transit Planning Network (FTPN), and FDOT s transit grant management program, TransCIP; integration of transit in intelligent transportation systems (ITS) and travel demand modeling; sponsorship of transit planning and operations research; promotion of transit s role in enhancing the environment, including air quality, energy and greenhouse gas reduction; and development of transit performance measures and transit capacity and quality of service measures. Grants Administration and Commuter Assistance The Grants Administration and Commuter Assistance unit provides financial and technical assistance to Florida s transit agencies and commuter assistance services. Staff also coordinates with and provides technical assistance to the Commission for the Transportation Disadvantaged. This unit s responsibilities fall into eight areas: Federal Transit Administration coordination; grant management; financial management; rural transit technical assistance; urban transit technical assistance; innovative finance; commuter assistance; and legislative analysis. Florida Transit Handbook

7 Transit Operations and Safety The Transit Operations and Safety unit is responsible for developing and implementing transit programs that provide services and technical assistance to support transit operational and maintenance functions and activities. This unit also develops standards and oversees compliance with State and Federal regulations. Some of the programs administered by the Transit Operations and Safety unit include the Florida Operations Network, the Transit-Research-Inspection-Procurement Services, and the Transit Maintenance Analysis & Resource Center. Additional information about FDOT transit programs can be found at the following web addresses: FDOT Transit Office Web page Florida Transit Planning Network Florida Transit Forum Transit-Research-Inspection-Procurement Services (TRIPS) The TRIPS program provides Florida s public transportation providers with the opportunity to purchase vehicles as a consortium. For more information, please visit: Transit Maintenance Analysis and Resource Center (TMAARC) Substance Abuse Management Transit Bus Safety Resource Guide www3.cutr.usf.edu/bussafety Transit Safety Programs Commuter Assistance Program Transit Boardings Estimation and Simulation Tool (TBEST) Florida Transit Information System (FTIS) FTIS contains the Integrated National Transit Database Analysis System (INTDAS), Florida Transit Geographic Information Systems (FTGIS), and the Automated Transit Stop Inventory Model (ATSIM) 6 Florida Department of Transportation

8 FDOT District Offices of Modal Development (OMD) The Florida Department of Transportation is decentralized in accordance with legislative mandates. Each of the seven districts is managed by a District Secretary. The districts vary in organizational structure; however, each district, except for the Turnpike, District 8, has an Office of Modal Development (OMD), managed by a District Modal Development Manager. OMD organizational structures also vary from district to district, but each district OMD is responsible for transit, aviation, rail and seaport functions within their districts. District OMDs coordinate with the FDOT Central Office in policy, planning and technical issues, but they are more involved in the day-to-day administration of FDOT s transit programs at the local level. They work more directly with local governments, transit agencies and Metropolitan Planning Organizations (MPOs) to address transit issues and programs specific to their districts. District OMD staff often represent the FDOT at local transit meetings and serve on local project committees. For information on FDOT transit activities in your district please contact your district PTO at the following addresses and phone numbers: District District Address and Phone Number Transit Agencies N. Broadway, Bartow, FL Collier Area Transit; Lakeland Area Mass Transit District (Citrus Phone: (863) Connection); Lee CountyTransit (LeeTran); Manatee County Area Transit (MCAT); Sarasota County Area Transit (SCAT); Polk County Transit Services; Winter Haven Area Transit (WHAT) Edison Ave., Jacksonville, FL Jacksonville Transportation Authority (JTA); Regional Transit System Phone: (904) , (RTS, Gainesville); St. Johns County (Sunshine Bus); Putnam Transit Highway 90 East, Chipley, FL Escambia County Area Transit (ECAT); Okaloosa County (The Wave), Phone: (850) , Bay County TPO-Bay Town Trolley; City of Tallahassee (StarMetro); W. Commercial Blvd. Broward County Transit (BCT); Palm Beach County (Palm Tran); Ft. Lauderdale, FL St. Lucie Council on Aging; Indian River County; Martin County; Phone: (954) , South Florida Regional Transportation Authority (Tri-Rail) South Woodland Blvd., DeLand, FL Central Florida RTA(Lynx); Space Coast Area Transit; Volusia County Phone: (386) , (Votran); Ocala (SunTran); Lake County (LakeXpress); Sumter County Transit NW 111th Ave., Miami, FL Miami-Dade Transit (MDT); South Florida Regional Transportation Phone: (305) , Authority (Tri-Rail); Key West Transit N. McKinley Drive, Tampa, FL Hillsborough Area Regional Transit Authority (HART); Pinellas Phone: (813) , Suncoast Transit Authority (PSTA); Pasco County Public Transportation; TransHernando (THE Bus) Florida Transit Handbook

9 Florida Fixed-Route Systems * Key West Transit, Putnam Transit and Sumter County Transit are classified as rural systems and do not report to NTD. 8 Florida Department of Transportation

10 Florida s Transit Systems In 2012, there were 29 urban fixed-route systems operating in Florida that reported to the National Transit Database (NTD). Four of these systems operated some form of fixed guideway mode. The South Florida Regional Transportation Authority provides regional rail service (Tri-Rail) between Palm Beach, Broward, and Miami-Dade Counties. Miami-Dade Transit operates a heavy rail system (Metrorail) and an automated guideway system (Metromover). Jacksonville Transportation Authority operates an automated guideway system (Skyway Express). Hillsborough Area Regional Transit Authority operates a light rail (TECO Line Streetcar) system. There are three additional fixed-route transit systems in Florida that did not report NTD data in Key West Transit, Putnam Transit and Sumter County Transit operate fixed routes, but are not classified by the Federal Transit Administration as urban systems and therefore are not required to report to the NTD. To meet their service objectives, transit agencies across the United States and Florida sometimes find it necessary to contract the operation of portions of their services to private operators. In 2012, 14 of Florida s transit systems, Bay Town Trolley, Broward County Transit, Collier Area Transit, Escambia County, Hernando (TransHernando Express), Jacksonville Transportation Authority, Lake County, Martin County, Miami-Dade Transit, Okaloosa County, Pinellas Suncoast Transit Authority, St. Johns County (Sunshine Bus), the South Florida Regional Transportation Authority, and SunTran in the City of Ocala contracted for all or part of their regular fixed-route motorbus service. During 2012, Florida s transit agencies ranged in size from the four-vehicle systems in Hernando and Martin Counties to the 1,002-vehicle system operating in Miami-Dade County. The systems included in this edition of the Handbook represent only those that reported to the National Transit Database in The map on the previous page shows the location and size of the transit agencies included in this edition of the Handbook, and the following pages contain brief profiles of each of the agencies. Each profile provides contact information and summarizes NTD information. System total data (for bus, rail, and vanpool modes) are shown except where noted. The first profile represents Florida s fixed-route total information. Following the profiles are data summarizing trends from 2011 to 2012 for each system. After the summary tables is a page summarizing all of the system s fare structures as of August More information on public transit in Florida can be found at the following website: Charlotte County Transit Division and the Tampa Bay Area Regional Transportation Authority (TBARTA) are required to report vanpool information to NTD; however, neither agency operates a fixed-route system. Please note that Charlotte s and TBARTA s vanpool numbers are included in the Florida totals on page 10, where applicable. Florida Transit Handbook

11 Florida s Transit Systems 2011 and 2012 Statewide Totals FDOT Public Transit Office 605 Suwannee Street, Mail Station 26, Tallahassee, FL (850) In 2012, 29 urban fixed-route transit systems in Florida reported ridership and other data. In addition, four systems operate at least one rail mode. The data shown below and on the following pages represent fixed-route bus, rail services, and vanpool services only (excludes demand-response service) for 2011 and 2012 from the National Transit Database. The data shown below represent closed-out, validated numbers as of September However, it is possible that some figures may be updated in the subsequent reporting year. Please see pages 8 and 9 of this Handbook for more information on Florida s transit systems. These totals include vanpool services provided by Charlotte County and TBARTA, except for Route Miles and Average Headway, which exclude all systems vanpool data. Passenger Trips per Employee FTE excludes purchased transportation data. Service Area Population 14,962,911 15,397,574 Service Area Population Density 1, ,168.5 Operating Expense $1,002,018,371 $1,013,474,799 Operating Revenue $267,998,377 $288,421,544 Total Annual Revenue Miles 134,563, ,682,541 Total Annual Revenue Hours 9,289,140 9,356,804 Total Revenue Vehicles 3,639 3,768 Peak Vehicles 2,871 2,967 Route Miles 14, ,051.7 Annual Passenger Trips 260,650, ,249,227 Annual Passenger Miles 1,450,407,729 1,534,763,154 Average Trip Length Average Headway (minutes) Weekday Span of Service (hours) Operating Expense per Revenue Mile $7.45 $7.36 Operating Expense per Revenue Hour $ $ Operating Revenue per Operating Expense 26.75% 28.46% Passenger Trips per Employee FTE 28,510 30,833 Operating Expense per Passenger Trip $3.84 $3.75 Operating Expense per Passenger Mile $0.69 $0.66 Operating Expense per Capita $66.97 $65.82 Farebox Recovery Ratio 24.13% 25.86% Average Fare $0.93 $0.97 Passenger Trips per Revenue Mile Passenger Trips per Revenue Hour Passenger Trips per Capita Revenue Miles Between Safety Incidents 145, ,838 Revenue Miles Between Failures 4,665 4, Florida Department of Transportation

12 Bay Town Trolley Mr. Greg Meeks, General Manager 1021 Massalina Drive, Panama City, FL (850) Bay Town Trolley provides deviated fixed-route service in the Panama City Urbanized area and Bay Area Transportation provides demand-response service throughout Bay County. The Bay County Transportation Planning Organization (TPO) governs both services, contracting with Santa Ynez Valley Transportation Services, LLC for the operation of the Bay Town Trolley and Tri County Community Council for the operation of Bay Area Transportation. Data representing the Bay Town Trolley s motorbus service for 2011 and 2012 are shown below. Service Area Population 105, ,192 Service Area Population Density 1, ,813.7 Operating Expense $2,850,940 $3,063,969 Operating Revenue $657,639 $686,514 Total Annual Revenue Miles 623, ,714 Total Annual Revenue Hours 40,076 35,105 Total Revenue Vehicles Peak Vehicles Route Miles Annual Passenger Trips 776, ,384 Annual Passenger Miles 3,870,145 3,861,896 Average Trip Length Average Headway (minutes) Weekday Span of Service (hours) Operating Expense per Revenue Mile $4.57 $5.34 Operating Expense per Revenue Hour $71.14 $87.28 Operating Revenue per Operating Expense 23.07% 22.41% Passenger Trips per Employee FTE n/a n/a Operating Expense per Passenger Trip $3.67 $3.96 Operating Expense per Passenger Mile $0.74 $0.79 Operating Expense per Capita $27.10 $29.13 Farebox Recovery Ratio 17.95% 17.57% Average Fare $0.66 $0.70 Passenger Trips per Revenue Mile Passenger Trips per Revenue Hour Passenger Trips per Capita Revenue Miles Between Safety Incidents n/a 286,857 Revenue Miles Between Failures 7,517 7,083 Florida Transit Handbook

13 Broward County Transit (BCT) Mr. Timothy Garling, Director One N. University Drive, Suite 3100-A, Plantation, FL (954) Broward County Transit is an agency of Broward County government responsible for operating a fixed-route motorbus service with several routes connecting with Palm Tran (in Palm Beach County), Miami-Dade Transit, and Tri-Rail (commuter rail service). In addition to fixed-route bus service, BCT also partners with many municipalities within the county to provide Community Bus service and offers contracted paratransit service. BCT and Broward Community Bus data for the years 2011 and 2012 are provided below. Service Area Population 1,748,066 1,780,172 Service Area Population Density 4, ,341.9 Operating Expense $106,485,996 $103,720,083 Operating Revenue $37,047,337 $37,232,692 Total Annual Revenue Miles 15,799,243 15,873,107 Total Annual Revenue Hours 1,153,339 1,153,265 Total Revenue Vehicles Peak Vehicles Route Miles 1, ,751.9 Annual Passenger Trips 38,279,640 40,288,678 Annual Passenger Miles 178,424, ,265,491 Average Trip Length Average Headway (minutes) Weekday Span of Service (hours) Operating Expense per Revenue Mile $6.74 $6.53 Operating Expense per Revenue Hour $92.33 $89.94 Operating Revenue per Operating Expense 34.79% 35.90% Passenger Trips per Employee FTE 38,237 38,837 Operating Expense per Passenger Trip $2.78 $2.57 Operating Expense per Passenger Mile $0.60 $0.55 Operating Expense per Capita $60.92 $58.26 Farebox Recovery Ratio 28.78% 32.03% Average Fare $0.80 $0.82 Passenger Trips per Revenue Mile Passenger Trips per Revenue Hour Passenger Trips per Capita Revenue Miles Between Safety Incidents 136, ,350 Revenue Miles Between Failures 22,379 21, Florida Department of Transportation

14 Collier Area Transit (CAT) Ms. Michelle Edwards-Arnold, Director 8300 Radio Road, Naples, FL (239) Collier Area Transit began operating service in February 2001.The General Manager of CAT reports to the Director of the Alternative Transportation Modes Department of Collier County Transportation, which is governed by the Collier County Board of County Commissioners. CAT provides fixed-route service in Collier County. Demand-response services are provided by Collier Area Paratransit. The data below represent CAT s 2011 and 2012 fixed-route purchased motorbus services. Service Area Population 333, ,785 Service Area Population Density Operating Expense $5,300,989 $5,779,387 Operating Revenue $1,119,201 $1,195,029 Total Annual Revenue Miles 1,225,975 1,231,778 Total Annual Revenue Hours 66,850 67,318 Total Revenue Vehicles Peak Vehicles Route Miles Annual Passenger Trips 1,154,702 1,207,866 Annual Passenger Miles 9,699,497 10,146,075 Average Trip Length Average Headway (minutes) Weekday Span of Service (hours) Operating Expense per Revenue Mile $4.32 $4.69 Operating Expense per Revenue Hour $79.30 $85.85 Operating Revenue per Operating Expense 21.11% 20.68% Passenger Trips per Employee FTE n/a n/a Operating Expense per Passenger Trip $4.59 $4.78 Operating Expense per Passenger Mile $0.55 $0.57 Operating Expense per Capita $15.92 $17.85 Farebox Recovery Ratio 21.11% 20.68% Average Fare $0.97 $0.99 Passenger Trips per Revenue Mile Passenger Trips per Revenue Hour Passenger Trips per Capita Revenue Miles Between Safety Incidents 111,452 1,231,778 Revenue Miles Between Failures 13,932 15,997 Florida Transit Handbook

15 Escambia County Area Transit (ECAT) Mr. Herold Humphrey, General Manager 1515 West Fairfield Drive, Pensacola, FL (850) Escambia County Area Transit is a department of the county government. A five-member elected Board of County Commissioners governs the department. In addition to providing purchased fixed-route motorbus service, ECAT contracts to provide demand-response transportation services and 2012 motorbus data for ECAT are shown below. Service Area Population 340, ,765 Service Area Population Density 1, ,448.2 Operating Expense $7,163,929 $8,126,624 Operating Revenue $1,360,212 $1,775,037 Total Annual Revenue Miles 1,444,028 1,451,900 Total Annual Revenue Hours 105, ,760 Total Revenue Vehicles Peak Vehicles Route Miles Annual Passenger Trips 1,318,201 1,473,412 Annual Passenger Miles 7,012,829 7,844,630 Average Trip Length Average Headway (minutes) Weekday Span of Service (hours) Operating Expense per Revenue Mile $4.96 $5.60 Operating Expense per Revenue Hour $67.88 $77.57 Operating Revenue per Operating Expense 18.99% 21.84% Passenger Trips per Employee FTE 14,889 n/a Operating Expense per Passenger Trip $5.43 $5.52 Operating Expense per Passenger Mile $1.02 $1.04 Operating Expense per Capita $21.07 $23.78 Farebox Recovery Ratio 17.98% 21.34% Average Fare $0.98 $1.18 Passenger Trips per Revenue Mile Passenger Trips per Revenue Hour Passenger Trips per Capita Revenue Miles Between Safety Incidents n/a 1,451,900 Revenue Miles Between Failures 8,595 10, Florida Department of Transportation

16 Gainesville Regional Transit System Mr. Jesus Gomez, Director 100 S.E. 10th Avenue, Gainesville, FL (352) The Regional Transit System (RTS) is a department of the City of Gainesville. An elected seven-member Commission governs the RTS. The Commission receives input from an advisory board comprised of citizens from the community. The RTS serves the City of Gainesville and parts of Alachua County with fixed-route motorbus service and contracts to provide demand-response transportation services throughout the City of Gainesville and up to three-quarters of a mile beyond its fixed-route network. The data shown below represent fixed-route motorbus data for RTS in 2011 and Service Area Population 187, ,000 Service Area Population Density 2, ,105.3 Operating Expense $18,796,130 $20,684,101 Operating Revenue $11,718,973 $17,686,401 Total Annual Revenue Miles 3,138,234 3,297,766 Total Annual Revenue Hours 272, ,112 Total Revenue Vehicles Peak Vehicles Route Miles Annual Passenger Trips 9,964,034 10,652,169 Annual Passenger Miles 24,411,883 26,097,814 Average Trip Length Average Headway (minutes) Weekday Span of Service (hours) Operating Expense per Revenue Mile $5.99 $6.27 Operating Expense per Revenue Hour $69.01 $71.79 Operating Revenue per Operating Expense 62.35% 85.51% Passenger Trips per Employee FTE 41,486 43,246 Operating Expense per Passenger Trip $1.89 $1.94 Operating Expense per Passenger Mile $0.77 $0.79 Operating Expense per Capita $ $ Farebox Recovery Ratio 59.41% 60.27% Average Fare $1.12 $1.17 Passenger Trips per Revenue Mile Passenger Trips per Revenue Hour Passenger Trips per Capita Revenue Miles Between Safety Incidents 784, ,442 Revenue Miles Between Failures 6,353 7,280 Florida Transit Handbook

17 Hernando (TransHernando Express) Ms. Vera Matthews, General Manager 1525 East Jefferson Avenue, Brooksville, FL (352) The County contracts with Trans-Hernando, a division of Mid Florida Community Services, Inc., to operate THE Bus, Hernando County s fixed-route transportation service. Trans-Hernando reports to the Metropolitan Planning Organization and a five-member Board of County Commissioners. The transit system provides fixed-route transit service to the city of Brooksville and Spring Hill, with a shuttle connecting the two areas. Trans-Hernando Para-Transit also provides demand-response service throughout Hernando County.2011 and 2012 data representing THE Bus s fixed-route motorbus service are shown below. The County received a reporting waiver from FTA in 2012 and did not report passenger miles. Passenger miles for 2012 were estimating using average trip length from 2011 and passenger trips from Service Area Population 173,234 86,848 Service Area Population Density ,378.5 Operating Expense $809,621 $761,406 Operating Revenue $60,497 $63,332 Total Annual Revenue Miles 150, ,248 Total Annual Revenue Hours 8,656 9,604 Total Revenue Vehicles 5 5 Peak Vehicles 3 4 Route Miles Annual Passenger Trips 70,644 72,406 Annual Passenger Miles 444, ,158 Average Trip Length Average Headway (minutes) Weekday Span of Service (hours) Operating Expense per Revenue Mile $5.38 $4.53 Operating Expense per Revenue Hour $93.53 $79.28 Operating Revenue per Operating Expense 7.47% 8.32% Passenger Trips per Employee FTE n/a n/a Operating Expense per Passenger Trip $11.46 $10.52 Operating Expense per Passenger Mile $1.82 $1.67 Operating Expense per Capita $4.67 $8.77 Farebox Recovery Ratio 6.48% 6.78% Average Fare $0.74 $0.71 Passenger Trips per Revenue Mile Passenger Trips per Revenue Hour Passenger Trips per Capita Revenue Miles Between Safety Incidents n/a n/a Revenue Miles Between Failures n/a n/a 16 Florida Department of Transportation

18 Hillsborough Area Regional Transit Authority (HART) Mr. Phillip Hale, Chief Executive Officer 1201 E. 7th Avenue, Tampa, FL (813) The Hillsborough Area Regional Transit Authority (HART) operates motor bus service, as well as a streetcar connecting downtown with the Ybor City Historic District. Paratransit service is provided for the City of Tampa, the City of Temple Terrace, and unincorporated Hillsborough County. The authority is governed by a Board of Directors comprised of twelve representatives appointed by the governing bodies of its members and the Governor of the State of Florida and 2012 data for HART s fixed-route services are shown below. Service Area Population 822, ,404 Service Area Population Density 3, ,384.4 Operating Expense $59,762,580 $56,703,234 Operating Revenue $14,254,048 $14,955,896 Total Annual Revenue Miles 7,737,547 7,545,237 Total Annual Revenue Hours 615, ,785 Total Revenue Vehicles Peak Vehicles Route Miles Annual Passenger Trips 14,994,081 14,620,857 Annual Passenger Miles 74,480,497 73,540,467 Average Trip Length Average Headway (minutes) Weekday Span of Service (hours) Operating Expense per Revenue Mile $7.72 $7.52 Operating Expense per Revenue Hour $97.12 $94.70 Operating Revenue per Operating Expense 23.85% 26.38% Passenger Trips per Employee FTE 25,597 24,859 Operating Expense per Passenger Trip $3.99 $3.88 Operating Expense per Passenger Mile $0.80 $0.77 Operating Expense per Capita $72.67 $68.95 Farebox Recovery Ratio 21.85% 24.34% Average Fare $0.87 $0.94 Passenger Trips per Revenue Mile Passenger Trips per Revenue Hour Passenger Trips per Capita Revenue Miles Between Safety Incidents 104, ,649 Revenue Miles Between Failures 3,853 4,745 Florida Transit Handbook

19 Indian River (GoLine) Ms. Karen Deigl, Chief Executive Officer th Street, Vero Beach, FL (772) Senior Resource Association operates as the Transit Element of Indian River County, in a quasigovernmental status under the five-member elected Board of County Commissioners. It is governed by a volunteer Board of Directors. GoLine serves the rural and urbanized portions of Indian River County. The system provides point deviation motorbus services, and demandresponse van, wheelchair, and stretcher services. The data shown below represent 2011 and 2012 motorbus services. Service Area Population 114, ,696 Service Area Population Density Operating Expense $1,830,420 $2,074,312 Operating Revenue $121,171 $71,353 Total Annual Revenue Miles 732, ,926 Total Annual Revenue Hours 45,190 40,885 Total Revenue Vehicles Peak Vehicles Route Miles Annual Passenger Trips 895,462 1,063,465 Annual Passenger Miles 3,945,402 5,051,459 Average Trip Length Average Headway (minutes) Weekday Span of Service (hours) Operating Expense per Revenue Mile $2.50 $2.64 Operating Expense per Revenue Hour $40.50 $50.74 Operating Revenue per Operating Expense 6.62% 3.44% Passenger Trips per Employee FTE 27,147 31,137 Operating Expense per Passenger Trip $2.04 $1.95 Operating Expense per Passenger Mile $0.46 $0.41 Operating Expense per Capita $16.00 $14.44 Farebox Recovery Ratio n/a n/a Average Fare $0.00 $0.00 Passenger Trips per Revenue Mile Passenger Trips per Revenue Hour Passenger Trips per Capita Revenue Miles Between Safety Incidents n/a n/a Revenue Miles Between Failures 17, , Florida Department of Transportation

20 Jacksonville Transportation Authority (JTA) Mr. Nathaniel Ford, Chief Executive Officer 100 N. Myrtle Avenue, Jacksonville, FL (904) Jacksonville Transportation Authority is an independent authority that is governed by a sevenmember, appointed Board of Directors. The Jacksonville system provides its services within Duval County and northern Clay County (Orange Park). JTA transportation services include fixed-route motorbus, automated guideway (Skyway Express), and demand-response. The data below represent JTA s 2011 and 2012 fixed-route services (motorbus and automated guideway). Service Area Population 874, ,815 Service Area Population Density 3, ,893.5 Operating Expense $64,121,993 $68,952,345 Operating Revenue $10,681,139 $12,858,024 Total Annual Revenue Miles 9,162,689 9,018,194 Total Annual Revenue Hours 622, ,874 Total Revenue Vehicles Peak Vehicles Route Miles Annual Passenger Trips 12,255,414 12,318,052 Annual Passenger Miles 69,837,248 70,826,923 Average Trip Length Average Headway (minutes) Weekday Span of Service (hours) Operating Expense per Revenue Mile $7.00 $7.65 Operating Expense per Revenue Hour $ $ Operating Revenue per Operating Expense 16.66% 18.65% Passenger Trips per Employee FTE 19,709 19,114 Operating Expense per Passenger Trip $5.23 $5.60 Operating Expense per Passenger Mile $0.92 $0.97 Operating Expense per Capita $73.31 $82.20 Farebox Recovery Ratio 14.83% 16.93% Average Fare $0.78 $0.95 Passenger Trips per Revenue Mile Passenger Trips per Revenue Hour Passenger Trips per Capita Revenue Miles Between Safety Incidents 218, ,011 Revenue Miles Between Failures 8,922 12,056 Florida Transit Handbook

21 Lake County Public Transportation (LakeXpress) Mr. Kenneth Harley, General Manager 2440 U.S. Highway 441/27, Fruitland Park, FL (352) LakeXpress is a newer Florida transit agency under the Lake County Board of County Commissioners. The County contracts with MV Transportation to operate the service. Services provided include fixed-route LakeXpress and the Lake County Connection for demandresponse service. LakeXpress was started in May 2007 and the County has served as the Community Transportation Coordinator since Data for 2011 and 2012 are shown below. Service Area Population 97,497 97,497 Service Area Population Density 1, ,373.2 Operating Expense $1,692,299 $1,790,832 Operating Revenue $210,839 $183,229 Total Annual Revenue Miles 396, ,064 Total Annual Revenue Hours 23,245 23,147 Total Revenue Vehicles Peak Vehicles 7 7 Route Miles Annual Passenger Trips 257, ,969 Annual Passenger Miles 1,784,837 2,117,389 Average Trip Length Average Headway (minutes) Weekday Span of Service (hours) Operating Expense per Revenue Mile $4.27 $4.39 Operating Expense per Revenue Hour $72.80 $77.37 Operating Revenue per Operating Expense 12.46% 10.23% Passenger Trips per Employee FTE n/a n/a Operating Expense per Passenger Trip $6.57 $6.03 Operating Expense per Passenger Mile $0.95 $0.85 Operating Expense per Capita $17.36 $18.37 Farebox Recovery Ratio 7.34% 9.16% Average Fare $0.48 $0.55 Passenger Trips per Revenue Mile Passenger Trips per Revenue Hour Passenger Trips per Capita Revenue Miles Between Safety Incidents n/a n/a Revenue Miles Between Failures 5,357 4, Florida Department of Transportation

22 Lakeland Area Mass Transit District (Citrus Connection) Mr. Tom Phillips, Executive Director 1212 George Jenkins Blvd., Lakeland, FL (863) Lakeland Area Mass Transit District is an independent district governed by a five-member Board of Directors. The District serves the greater Lakeland area via fixed-route motorbus services (Citrus Connection) and demand-response services. The data below represent 2011 and 2012 motorbus data. Service Area Population 110, ,000 Service Area Population Density 1, ,428.6 Operating Expense $7,395,165 $6,849,656 Operating Revenue $1,295,410 $1,303,456 Total Annual Revenue Miles 1,190, ,379 Total Annual Revenue Hours 75,529 69,553 Total Revenue Vehicles Peak Vehicles Route Miles Annual Passenger Trips 1,453,470 1,104,769 Annual Passenger Miles 7,579,856 5,760,849 Average Trip Length Average Headway (minutes) Weekday Span of Service (hours) Operating Expense per Revenue Mile $6.21 $6.94 Operating Expense per Revenue Hour $97.91 $98.48 Operating Revenue per Operating Expense 17.52% 19.03% Passenger Trips per Employee FTE 17,139 14,176 Operating Expense per Passenger Trip $5.09 $6.20 Operating Expense per Passenger Mile $0.98 $1.19 Operating Expense per Capita $67.23 $62.27 Farebox Recovery Ratio 16.35% 17.72% Average Fare $0.83 $1.10 Passenger Trips per Revenue Mile Passenger Trips per Revenue Hour Passenger Trips per Capita Revenue Miles Between Safety Incidents 396,847 n/a Revenue Miles Between Failures 3, Florida Transit Handbook

23 Lee County Transit (LeeTran) Mr. Steve Myers, Transit Director 6035 Landing View Road, Fort Myers, FL (239) Lee County Transit is an independent division of the Lee County Government. The Lee County Board of County Commissioners, a five-member public policy body, governs the division. LeeTran provides public transportation services to Lee County via fixed-route motorbus services and contracted demand-response services. In addition, LeeTran contractually provides vanpool service. LeeTran s fixed-route motorbus and vanpool data for 2011 and 2012 are shown below. Service Area Population 443, ,381 Service Area Population Density 3, ,533.7 Operating Expense $15,306,795 $15,472,193 Operating Revenue $3,239,703 $3,470,019 Total Annual Revenue Miles 3,217,595 3,208,371 Total Annual Revenue Hours 183, ,975 Total Revenue Vehicles Peak Vehicles Route Miles Annual Passenger Trips 3,242,379 3,793,542 Annual Passenger Miles 19,070,332 22,434,416 Average Trip Length Average Headway (minutes) Weekday Span of Service (hours) Operating Expense per Revenue Mile $4.76 $4.82 Operating Expense per Revenue Hour $83.27 $82.31 Operating Revenue per Operating Expense 21.17% 22.43% Passenger Trips per Employee FTE 19,666 22,505 Operating Expense per Passenger Trip $4.72 $4.08 Operating Expense per Passenger Mile $0.80 $0.69 Operating Expense per Capita $34.50 $33.68 Farebox Recovery Ratio 15.68% 18.36% Average Fare $0.74 $0.75 Passenger Trips per Revenue Mile Passenger Trips per Revenue Hour Passenger Trips per Capita Revenue Miles Between Safety Incidents 341, ,837 Revenue Miles Between Failures 15,249 14, Florida Department of Transportation

24 LYNX Transit (Central Florida Regional Transit Authority) Mr. John Lewis, Jr., Chief Executive Officer 455 North Garland Avenue, Orlando, FL (407) LYNX is an independent authority that is governed by a Board of Directors. The authority provides service to Orange County (including Orlando, Winter Park, Maitland, and others), Seminole County (including Altamonte Springs, Casselberry, and Sanford), and Osceola County (including Kissimmee and St. Cloud). LYNX provides fixed-route motorbus service, paratransit service, transportation-disadvantaged coordination, a five-county regional ridesharing assistance program, and vanpool service is the first year that the LYNX Lymmo service was reported as bus rapid transit (RB) instead of motorbus (MB) in the NTD and 2012 fixed-route motorbus and vanpool data for LYNX are provided below. Service Area Population 1,837,359 1,837,359 Service Area Population Density Operating Expense $84,987,697 $86,274,125 Operating Revenue $28,936,346 $29,932,149 Total Annual Revenue Miles 15,985,926 16,740,807 Total Annual Revenue Hours 1,060,529 1,076,729 Total Revenue Vehicles Peak Vehicles Route Miles 1, ,296.1 Annual Passenger Trips 27,202,017 28,384,884 Annual Passenger Miles 147,052, ,519,688 Average Trip Length Average Headway (minutes) Weekday Span of Service (hours) Operating Expense per Revenue Mile $5.32 $5.15 Operating Expense per Revenue Hour $80.14 $80.13 Operating Revenue per Operating Expense 34.05% 34.69% Passenger Trips per Employee FTE 29,745 30,477 Operating Expense per Passenger Trip $3.12 $3.04 Operating Expense per Passenger Mile $0.58 $0.56 Operating Expense per Capita $46.26 $46.96 Farebox Recovery Ratio 29.31% 31.62% Average Fare $0.92 $0.96 Passenger Trips per Revenue Mile Passenger Trips per Revenue Hour Passenger Trips per Capita Revenue Miles Between Safety Incidents 146, ,863 Revenue Miles Between Failures 15,167 17,135 Florida Transit Handbook

25 Manatee County Area Transit (MCAT) Mr. William Steele, Transit Division Manager th Avenue East, Bradenton, FL (941) Manatee County Area Transit is a division within the Community Services Department of Manatee County. The Board of County Commissioners governs the division. MCAT provides service to the urbanized parts of Manatee County via fixed-route motorbus services and demand-response services and 2012 data for MCAT s fixed-route motorbus services are provided on this page. Service Area Population 103, ,833 Service Area Population Density 1, Operating Expense $6,436,798 $6,403,900 Operating Revenue $1,131,784 $994,911 Total Annual Revenue Miles 1,328,020 1,263,676 Total Annual Revenue Hours 82,830 86,926 Total Revenue Vehicles Peak Vehicles Route Miles Annual Passenger Trips 1,523,361 1,767,086 Annual Passenger Miles 7,266,456 7,863,533 Average Trip Length Average Headway (minutes) Weekday Span of Service (hours) Operating Expense per Revenue Mile $4.85 $5.07 Operating Expense per Revenue Hour $77.71 $73.67 Operating Revenue per Operating Expense 17.58% 15.54% Passenger Trips per Employee FTE 26,089 28,469 Operating Expense per Passenger Trip $4.23 $3.62 Operating Expense per Passenger Mile $0.89 $0.81 Operating Expense per Capita $62.49 $19.84 Farebox Recovery Ratio 12.84% 13.93% Average Fare $0.54 $0.50 Passenger Trips per Revenue Mile Passenger Trips per Revenue Hour Passenger Trips per Capita Revenue Miles Between Safety Incidents 664, ,838 Revenue Miles Between Failures 2,075 2, Florida Department of Transportation

26 Martin County Ms. Claudette Mahan, Transit Manager 2401 SE Monterey Road, Stuart, FL (772) Martin County purchases operator services and has hired MV Contract Transportation to provide fixed-route, deviated fixed-route, shared ride ADA and general paratransit services and 2012 motorbus data are displayed below. It should be noted that Martin County s 2011 data have been updated from the previous Florida Transit Handbook produced in Service Area Population 146, ,000 Service Area Population Density Operating Expense $514,544 $523,011 Operating Revenue $96,885 $0 Total Annual Revenue Miles 150, ,122 Total Annual Revenue Hours 9,999 11,123 Total Revenue Vehicles 7 5 Peak Vehicles 4 4 Route Miles Annual Passenger Trips 31,350 67,173 Annual Passenger Miles 136, ,856 Average Trip Length Average Headway (minutes) Weekday Span of Service (hours) Operating Expense per Revenue Mile $3.42 $4.02 Operating Expense per Revenue Hour $51.46 $47.02 Operating Revenue per Operating Expense 18.83% 0.00% Passenger Trips per Employee FTE n/a n/a Operating Expense per Passenger Trip $16.41 $7.79 Operating Expense per Passenger Mile $3.77 $2.14 Operating Expense per Capita $3.52 $3.58 Farebox Recovery Ratio 1.34% 0.00% Average Fare $0.22 $0.00 Passenger Trips per Revenue Mile Passenger Trips per Revenue Hour Passenger Trips per Capita Revenue Miles Between Safety Incidents n/a n/a Revenue Miles Between Failures 7,164 32,531 Florida Transit Handbook

27 Miami-Dade Transit (MDT) Mr. Ysela Llort, Director Overtown Transit Village 701 NW 1st Court, Suite 1700, Miami, FL (786) Miami-Dade Transit is the largest transit agency in Florida, operating throughout Miami-Dade County, southern Broward County, and northern Monroe County. MDT is governed by Miami-Dade County, and is responsible for the management, construction, and operation of its services and facilities. Passengers have access to Metrobus, Metrorail (a 22-station heavy rail system), and Metromover (an automated people-mover system that serves the downtown Miami, Brickell and Omni areas).paratransit is available through MDT s Special Transportation Service. Vanpool service is provided by Miami Lakes-vRide, Inc. The data shown below represent all of MDT s fixed-route services and area vanpool services (excludes paratransit operations) for 2011 and Service Area Population 2,496,435 2,496,435 Service Area Population Density 8, ,158.3 Operating Expense $409,976,850 $406,731,116 Operating Revenue $110,518,110 $115,374,600 Total Annual Revenue Miles 39,801,845 39,872,961 Total Annual Revenue Hours 2,903,806 2,879,411 Total Revenue Vehicles 1,259 1,239 Peak Vehicles 1,022 1,002 Route Miles 1, ,981.5 Annual Passenger Trips 103,615, ,215,326 Annual Passenger Miles 569,310, ,683,451 Average Trip Length Average Headway (minutes) Weekday Span of Service (hours) Operating Expense per Revenue Mile $10.30 $10.20 Operating Expense per Revenue Hour $ $ Operating Revenue per Operating Expense 26.96% 28.37% Passenger Trips per Employee FTE 29,316 34,903 Operating Expense per Passenger Trip $3.96 $3.83 Operating Expense per Passenger Mile $0.72 $0.67 Operating Expense per Capita $ $ Farebox Recovery Ratio 25.05% 26.42% Average Fare $0.99 $1.01 Passenger Trips per Revenue Mile Passenger Trips per Revenue Hour Passenger Trips per Capita Revenue Miles Between Safety Incidents 109,647 1,077,648 Revenue Miles Between Failures 2,216 2, Florida Department of Transportation

28 Okaloosa County (The Wave) Mr. Barry Peterson, Program Manager 600 Transit Way, Fort Walton Beach, FL (850) The Okaloosa County Board of County Commissioners contracts to operate The Wave, a fixed-route bus system providing service in Fort Walton Beach and Crestview that began operating in In addition, demand-response services are provided (Okaloosa County Transit) and 2012 data representing The Wave s fixed-route motorbus service are presented below. Service Area Population 170, ,822 Service Area Population Density Operating Expense $1,132,295 $1,180,905 Operating Revenue $137,302 $137,206 Total Annual Revenue Miles 410, ,692 Total Annual Revenue Hours 35,088 35,361 Total Revenue Vehicles Peak Vehicles Route Miles Annual Passenger Trips 175, ,921 Annual Passenger Miles 742, ,066 Average Trip Length Average Headway (minutes) Weekday Span of Service (hours) Operating Expense per Revenue Mile $2.76 $2.73 Operating Expense per Revenue Hour $32.27 $33.40 Operating Revenue per Operating Expense 12.13% 11.62% Passenger Trips per Employee FTE n/a n/a Operating Expense per Passenger Trip $6.45 $6.56 Operating Expense per Passenger Mile $1.52 $1.55 Operating Expense per Capita $6.64 $6.53 Farebox Recovery Ratio 9.98% 10.20% Average Fare $0.64 $0.67 Passenger Trips per Revenue Mile Passenger Trips per Revenue Hour Passenger Trips per Capita Revenue Miles Between Safety Incidents n/a n/a Revenue Miles Between Failures 41,030 28,846 Florida Transit Handbook

29 Palm Beach County Transportation Agency (Palm Tran) Mr. Charles D. Cohen, Executive Director 3201 Electronics Way, West Palm Beach, FL (561) Palm Tran is a not-for-profit corporation owned by Palm Beach County that is governed by the seven-member Board of County Commissioners. The corporation provides transit services throughout Palm Beach County. Palm Tran operates fixed-route motorbus services and feeder bus services to the Tri-Rail system. In addition, Palm Tran offers route deviation through the LINK and demand-response services through its paratransit operation, Palm Tran CONNECTION and 2012 motorbus data for Palm Tran are provided below. Service Area Population 1,268,782 1,268,782 Service Area Population Density 3, ,476.1 Operating Expense $48,853,682 $49,397,584 Operating Revenue $8,727,796 $9,703,243 Total Annual Revenue Miles 6,974,987 7,181,914 Total Annual Revenue Hours 404, ,116 Total Revenue Vehicles Peak Vehicles Route Miles 1, ,251.6 Annual Passenger Trips 11,143,922 11,579,046 Annual Passenger Miles 63,044,329 66,544,780 Average Trip Length Average Headway (minutes) Weekday Span of Service (hours) Operating Expense per Revenue Mile $7.00 $6.88 Operating Expense per Revenue Hour $ $ Operating Revenue per Operating Expense 17.87% 19.64% Passenger Trips per Employee FTE 26,805 27,166 Operating Expense per Passenger Trip $4.38 $4.27 Operating Expense per Passenger Mile $0.77 $0.74 Operating Expense per Capita $38.50 $38.93 Farebox Recovery Ratio 15.96% 18.19% Average Fare $0.70 $0.78 Passenger Trips per Revenue Mile Passenger Trips per Revenue Hour Passenger Trips per Capita Revenue Miles Between Safety Incidents 211, ,652 Revenue Miles Between Failures 7,565 7, Florida Department of Transportation

30 Pasco County Public Transportation (PCPT) Mr. Michael Carroll, Public Transportation Manager 8620 Galen Wilson Boulevard, Port Richey, FL (727) Pasco County Public Transportation is a division of Pasco County Government, governed by the five-member Pasco County Commission. Fixed-route bus service is provided in urbanized West Pasco County and the municipalities of East Pasco County. Demand-response (advance reservation) service is available throughout Pasco County. The data provided below represent PCPT s fixed-route motorbus data for 2011 and Service Area Population 464, ,697 Service Area Population Density Operating Expense $4,097,123 $4,284,245 Operating Revenue $947,437 $1,099,739 Total Annual Revenue Miles 1,094,528 1,210,382 Total Annual Revenue Hours 64,657 68,728 Total Revenue Vehicles Peak Vehicles Route Miles Annual Passenger Trips 845, ,591 Annual Passenger Miles 5,914,595 6,926,827 Average Trip Length Average Headway (minutes) Weekday Span of Service (hours) Operating Expense per Revenue Mile $3.74 $3.54 Operating Expense per Revenue Hour $63.37 $62.34 Operating Revenue per Operating Expense 23.12% 25.67% Passenger Trips per Employee FTE 17,639 19,415 Operating Expense per Passenger Trip $4.85 $4.48 Operating Expense per Passenger Mile $0.69 $0.62 Operating Expense per Capita $8.82 $9.22 Farebox Recovery Ratio 23.12% 25.67% Average Fare $1.12 $1.15 Passenger Trips per Revenue Mile Passenger Trips per Revenue Hour Passenger Trips per Capita Revenue Miles Between Safety Incidents 218, ,298 Revenue Miles Between Failures 5,021 10,345 Florida Transit Handbook