National Training Centres The CBSA College: A Sample Model

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Berniece O’Neal’
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1 National Training Centres The CBSA College: A Sample Model Presentation to the World Customs Organization (WCO) Capacity Building Committee (CBC) 27 February 203

2 Components of the CBSA College Government of Canada Priorities CBSA Report on Plans and Priorities CBSA Programs and Operations Branches Priorities CBSA Strategic Learning Plan CBSA College Work Plan Our Infrastructure Our Organizational Structure Our People Our Trainees and Our Staff Our Training Approach 2

Our Infrastructure Classrooms Breakout rooms Distance training unit Firing range lanes Use of force gymnasiums Simulation rooms Firearm training simulators Hangar - Situational training Hangar -

3 Our Infrastructure Classrooms Breakout rooms Distance training unit Firing range lanes Use of force gymnasiums Simulation rooms Firearm training simulators Hangar - Situational training Hangar - Foundation rooms Office space Kennel Mock port of entry Vehicles for simulations Residence rooms Fitness centre / Pool Cafeteria (208 seating places) Recreational area Museum Internet areas

4 Our Organizational Structure Executive Director - CBSA College Head - Virtual Campus Head - Infrastructure Head - Specialized Enforcement Training Program Head - Support Services Head - Satellite Campuses Head - Officer Induction Training Program Head - Management Training Program Head - Detector Dog Training Program Head - Use of Force Training Program 4

5 Our People Our Trainees Teamwork Pride Service Excellence Expertise 5

6 Our People Our Staff Building on differences and diversity Focusing on the success of our trainees Partnerships Care Respect Collaboration 6

7 Our Training Approach Leading-edge training and workforce development concepts, approaches, practices, techniques and tools Face-to-face training Individual and timely trainee support Learning at distance (pre-college) Knowledge (Savoir), Know-how (Savoir-faire), How-to-be (Savoir-être) Use of technologies (Simulators/ smart boards/ on-line testing) Performance-based (Practices, case studies and simulations) Competency-based assessment Continuum from recruitment, basic training, one-year probation period to lifelong learning and development 7

8 Mission The College is the Centre of expertise for CBSA mission-critical training Responds to the needs of diverse communities Contributes to the growth and performance of the CBSA Develops well-rounded, responsible, informed and proud employee Fosters the individual success of its trainees Values Respect for all, manifested through communication and commitment to fairness, integrity and diversity Excellence through continuous improvement Stewardship through effective use of human, material and financial resources Pride in the key role we play as a national training institute Collaboration in the achievement of shared goals and objectives Tradition while being forward thinking Vision Passionate in its commitment to be service-oriented, and inspired by its mission and values, the CBSA College aspires to: Offer innovative highquality programs and services to meet the ever changing needs and priorities of a dynamic border management agency Graduate participants who are recognized for the excellence of the knowledge, skills and competences they have acquired Attract and retain outstanding staff members Be a people-centered institution 8

9 Key Messages ) A national training centre is much more than bricks and mortar 2) The 3 enablers or 3 P (Political Will, Partnerships and People) also apply to a national training centre 3) A national training centre can play a key role in support of a transformation, change, reform or modernization programme 9

10 THANK YOU! QUESTIONS CONTACT PIERRE PAQUET COUNSELLOR CBSA LIAISON OFFICE TO THE EUROPEAN UNION AND WCO MISSION OF CANADA TO THE EUROPEAN UNION 0

University Strategy. 2015/16 to 2020/21

University Strategy. 2015/16 to 2020/21 University Strategy 2015/16 to 2020/21 OUR VISION We will deliver transformational education, research and innovation by... Recognising and sustaining our strengths in undergraduate education and growing