ReSound apps - user guide

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1 ReSound apps - user guide

2 Introduction Congratulations on downloading your ReSound app. The ReSound apps are made to enhance your hearing experience and enable you to get more out of your ReSound hearing aids. ReSound s innovative sound technology and design, combined with customized device programming by your hearing care professional, will make hearing a more enjoyable experience. The ReSound apps enable you to get more out of your ReSound hearing aids by providing new ways to gain control, personalization and relief. For more information and help for apps, please visit the website: If you would like a printed version of the app user guide please contact customer support or simply print this user guide.

3 Finding and installing the app Access apps for iphone, ipad and ipod touch download on the Apple App Store by following these steps: 1. Enter the App Store by tapping the App Store icon on an iphone, ipad or ipod touch 2. In the App Store, search for ReSound and the name of the app 3. If using an ipad, change the search criteria in the top left corner to iphone only 4. After finding the app, tap Get 5. Then tap Install 6. Enter a valid Apple ID and password 7. After entering the password, the ReSound app will download and install 8. After download, you can find the app on the mobile device screen - tap to open the ReSound app Access apps for Android devices download at the Google Play Store by following these steps: 1. Enter the Play Store by tapping the Play Store icon on your Android phone. 2. In the Play Store, search for ReSound and the name of the app 3. After finding the app, tap Install then Accept to allow the app to access certain features on your phone such as Bluetooth 4. After entering the password, the ReSound app will download and install 5. When installation is complete, tap Open to open the ReSound app

4 ReSound Control TM app The ReSound Control app provides control of your hearing aids. Used with the Phone Clip+, ReSound Control lets you use your mobile device to easily obtain an overview of and to remotely control your ReSound wireless hearing aids and ReSound Unite TM wireless accessories. To use the app, you need the following devices: 1. Wireless accessory: ReSound Unite Phone Clip+ 2. Hearing aid: ReSound wireless-enabled hearing aids 3. Mobile device: iphone, ipad or ipod touch running ios 7 or later Android 1 smartphone running OS version or later For more information, please consult Works with Android TM 1 Not all Android smartphones are compatible.

5 ReSound Control TM app functionality Adjust or mute volume level on your wireless hearing aids Change manual and streamer programs Adjust or mute volume level on your wireless accessories Use the dedicated link screen to overview connections between the app and your hearing aids Intended use of smart phone apps: The apps are intended for use with the hearing aids to control hearing-aid functionality and to provide the end user with additional options for adjusting hearing parameters as well as to provide extra, relevant features. ReSound mobile-device-connected apps are intended for use with ReSound wireless hearing aids. ReSound mobile device apps send and receive signals from the ReSound wireless hearing aids via mobile devices for which the apps have been developed. ReSound A/S Lautrupbjerg 7 DK-2750 Ballerup Denmark Any issues relating to the EU Medical Device Directive 93/42/EEC should be directed to ReSound A/S

6 ReSound Smart TM app The ReSound Smart app puts basic controls and more advanced features at your fingertips so you can personalize your hearing experience. The ReSound Smart app is the first hearing aid app with a direct connection between your hearing aids and the mobile phone. To use the app, you need the following devices: ios mobile device 1. Hearing aids: All ReSound Smart Hearing TM aids 2 2. Mobile device: iphone, ipad or ipod touch running ios 7 or later On Apple App Store: The ReSound Smart app is available in version For more information see The ReSound Smart app is compatible with Apple Watch. ios 8.2 or later is required. Android mobile device 3. Hearing aids: All ReSound Smart Hearing TM aids 2 4. The app is compatible with supported Android mobile devices 3 running OS KitKat or higher On Google Play Store: The ReSound Smart app is available in version 3.0 (and later updates). For more information and an up-to-date list of compatible Android devices please consult 2 Make sure the hearing aids are updated to the latest firmware version. Otherwise your hearing care professional can update the hearing aid firmware for you. 3 Please consult the ReSound Smart app webpage for a list of commpatible Android devices

7 ReSound Smart TM app functionality Adjust and mute volume for both hearing aids or for each hearing aid individually *Available for LiNX 2 9 **Available in version 3.1 for LiNX 2 if the Tinnitus Sound Generator has been enabled in your hearing aids. Change manual and streamer programs Adjust treble and bass to your preferences Create Favorites to save preferred program and settings Associate a Favorite with a specific location Use Sound enhancer for advanced feature adjustments: Comfort in noise, Speech focus and Comfort in wind* Use Tinnitus manager to adjust the pitch and variation of sound from the Tinnitus Sound Generator** Use Tinnitus manager to choose your preferred Nature Sound TM ** See battery and connection status Finder: Help locate lost or misplaced hearing aids Favorites: See an overview of or edit or delete saved Favorites My Hearing aid: FInd inspiration, and personalized information about your hearing aid Tutorial: The in-app tutorial guides you through the app features Settings: Edit and personalize program names, delete all favorites, enter and exit demo mode and see background information about the app Intended use of smart phone apps: The apps are intended for use with the hearing aids to control hearing-aid functionality and to provide the end user with additional options for adjusting hearing parameters as well as to provide extra, relevant features. ReSound mobile-device-connected apps are intended for use with ReSound wireless hearing aids. ReSound mobile device apps send and receive signals from the ReSound wireless hearing aids via mobile devices for which the apps have been developed. ReSound A/S Lautrupbjerg 7 DK-2750 Ballerup Denmark Any issues relating to the EU Medical Device Directive 93/42/EEC should be directed to ReSound A/S

8 ReSound Relief TM The ReSound Relief app uses a combination of sounds and relaxing exercises that are meant to distract your brain from focusing on your tinnitus. Over time, the brain learns to focus less on the tinnitus. The app is a tool for anyone with tinnitus. It should be used in combination with a tinnitus management program or plan set up by a hearing care professional. To use the app, you need the following devices. 1. Hearing aid: ReSound Smart hearing aids for direct streaming to hearing aids from an iphone, ipad or ipod touch or ReSound wireless-enabled hearing aids in combination with a Unite Phone Clip+ accessory. You can also use the app with a standard headset plugged into the phone. 2. The app is compatible with: iphone, ipad, and ipod touch and Android devices running Android 4.1 or later. For more information, consult Intended use of standalone tinnitus app The app is intended to provide sound therapy and relaxing exercises that aim to distract a tinnitus patient from focusing on tinnitus. It can be used as part of a tinnitus management plan. It is not intended for use in audiological/ontological treatment of symptomatic tinnitus or to mask internal noises.

9 ReSound Relief TM functionality The app lets you manage your personal library of soundtherapy files and allows you to create your own soundscapes from environmental sounds and short pieces of music Create new SoundScape Sound Library with music files Track app usage, so you can see which sounds work best for you. Secondary stimuli like colors and exercises to help keep your mind occupied. Tinnitus: Important information The tinnitus app features will not treat or cure your tinnitus and are not intended to take the place of informed professional tinnitus counselling and services.this app is designed to be a complimentary tool that both clinicians and patients can use as part of a tinnitus management plan. It is not intended for use in audiological/ontological treatment of symptomatic tinnitus. This app is intended to create distractions from your tinnitus, but is not intended to mask internal noises. i Tinnitus warning To prevent possible hearing loss, do not listen at high volume levels for long periods. ReSound A/S Lautrupbjerg 7 DK-2750 Ballerup Denmark Any issues relating to the EU Medical Device Directive 93/42/EEC should be directed to ReSound A/S.

10 Warnings and precautions i Use with mobile device apps: Notifications of app updates should not be disabled, and it is recommended that the user installs all updates to ensure that the app will function correctly and will be kept up to date. The app must only be used with ReSound devices for which it is intended, and ReSound takes no responsibility if the app is used with other devices. i Warnings and cautions If using the ReSound app with the hearing aid, please make sure to read the hearing aid user guide. The hearing aid user guide was included in the hearing aid package. If you need a fresh copy, please consult ReSound customer support. Be aware of information marked with the warning symbol i WARNING points out a situation that could lead to serious injuries, CAUTION indicates a situation that could lead to minor and moderate injuries.

11 ReSound helps people rediscover hearing with hearing solutions that emulate the function of the natural ear. Our aim is to give you the opportunity to live a rich, active and fulfilling life unaffected by hearing loss GB Rev.B Worldwide headquarters ReSound A/S Lautrupbjerg 7 DK-2750 Ballerup Denmark Tel.: Fax: United Kingdom GN ReSound Ltd. Kirtlington Business Centre Portway Kirtlington Oxon OX5 3JA Tel.: Fax: Australia GN ReSound Pty. Ltd. Unit R1 Regents Park Estate 391 Park Road Regents Park NSW 2143 Tel.: (free) Fax: New Zealand GN ReSound (NZ) Ltd. Ground Floor, North Entrance 4 Fred Thomas Drive Takapuna Auckland, 0622 Tel.: (free) Fax: (free) The GN ReSound Group, Apple, iphone, ipad and ipod touch are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Android and Google Play are registered trademarks of Google Inc. The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. Samsung, Galaxy and Galaxy S5 are trademarks of Samsung Electronics

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