nigmatm Self Encrypting Drive Installation & User Manual

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1 nigmatm Self Encrypting Drive Installation & User Manual

2 Introduction Thank you for choosing the Enigma SED from Origin Storage to secure your data. Incorporating the latest 256 Bit or 128 Bit AES hardware encrypted 2.5 hard drives; the Enigma SED solution provides permanent full disk encryption on the fly, which means no speed degradation when reading and writing data. With two versions of the Enigma SED, the 256 Bit AES version conforming to the latest Trusted Computing Group OPAL Self Encrypting Drive standard and the 128 Bit AES version which is FIPS certified, you can be sure your data is protected to the highest levels. We advise you to read this manual carefully before using this product to ensure that you setup and configure it correctly. Box Contents Please check the contents of the box; the following items should be included: Enigma SED Hardware Encrypted 2.5 Drive Appropriate Fitting Kit (Attached To Enigma Drive Unless Bare Drive Only Kit) SATA to esata Data Transfer Cable esata to USB Adapter CD-Rom with application software and manuals Software License Code(s) Protected By Enigma Sticker Warranty Registration Card System Requirements Hardware Requirements: In order to use the Enigma SED your system must meet the following requirements: Intel Pentium III / AMS Duron 700 Mhz or higher 128MB RAM or higher CD-Rom or DVD-Rom drive for installing software Available USB 2.0 or esata/usb Combo port Software Requirements: Windows XP Professional with Service Pack 3 or higher Windows Vista with Service Pack 1 or higher Windows 7 Enigma SED supports both 32 Bit and 64 Bit versions of the above operating systems. Page 2

3 Table Of Contents Introduction... Page 2 Box Contents... Page 2 System Requirements... Page 2 Hardware Requirements... Page 2 Software Requirements... Page 2 Installation Instructions... Page 4 Step 1 - Cloning Your Drive... Page 4 Software Installation... Page 4 Hardware Setup... Page 7 USB Connection... Page 7 esata/usb Combo Connection... Page 8 Cloning Your Hard Drive... Page 8 Step 2 - Fitting Your Enigma SED Hard Drive... Page 11 Step 3 - Activating Hardware... Page 12 Using Enigma SED... Page 18 Contact Details... Page 19 Warranty Information... Page 20 Legal Notices... Page 21 Page 3

4 Installation Instructions The Enigma SED can be installed as an upgrade for your existing hard drive; the following instructions will guide you through the installation process including how to clone data on your existing hard drive to the Enigma SED. There are 3 steps to complete the installation of Enigma SED: Step 1 - Clone your existing drive to the Enigma SED drive Step 2 - Fit the Enigma SED drive in your computer Step 3 - Activate the hardware encryption to secure your data Step 1 Cloning Your Drive Software Installation: 1) Insert the Enigma SED Software & Manual CD into your CD drive. If prompted click Run autorun.exe, followed by Allow on the User Account Control dialogue. The Enigma SED start menu will open. If the start menu does not appear click on the Windows Start button and then select Run. Type X:\autorun.exe (without the quotation marks) and replace X with the appropriate letter corresponding to your CD drive. Click OK and the Enigma SED start menu should now open. 2) Click Step 1 - Install Acronis True Image HD button on the Enigma SED start menu. 3) On the Acronis True Image HD start menu click Install Acronis True Image HD. Page 4

5 4) The Acronis True Image HD setup wizard will appear. Click Next to proceed. 5) Read the license agreement and if you agree to its terms select I Accept This Agreement and click Next to proceed. 6) If you would like to participate in the Acronis Customer Experience Program select the relevant option and then click Next. Page 5

6 7) Select the type of installation you would like to perform by clicking on the relevant icon, we recommend selecting Typical. 8) Select to install the Acronis software for all users or only the current user by selecting the relevant option and click Next to continue. 9) The setup wizard will now show a summary of the options selected, and allow you to change any of these by clicking Back. To finish the setup wizard and install the Acronis True Image HD software click Proceed. Page 6

7 10) Once the setup wizard has finished copying the files click Close to complete setup. 11) Close the Acronis True Image HD start menu by clicking the red X in the top right corner and exit the Enigma SED start menu by clicking Exit and remove the CD from your CD drive. Hardware Setup: In order to clone data from your existing hard drive to your new Enigma SED, you need to use the supplied Data Transfer Cable to connect the Enigma SED to your computer. Depending on available ports you can use either a USB port or esata/usb Combo port to connect the Data Transfer Cable to your computer. If you have an esata/usb Combo port we would recommend using this connection as it will allow for quicker data transfer than USB. USB 2.0 Port esata/usb Combo Port Once you have determined the connection type available, follow the relevant instructions below to complete the hardware setup. USB Connection 1) Connect the SATA connector on Data Transfer Cable to the SATA connector on the Enigma SED hard drive. Page 7

8 2) Connect the esata/usb Combo connector on the Data Transfer Cable to the esata/usb Combo connector on the esata/usb adapter. 3) Connect the esata/usb adapter to the USB port on your computer. Windows will detect the new hardware and automatically install the correct drivers for the device. The Enigma SED will not appear in My Computer because it is not initialised. esata/usb Combo Connection 1) Connect the SATA connector on the Data Transfer Cable to the SATA connector on the Enigma SED hard drive. 2) Connect the esata/usb Combo connector on the Data Transfer Cable to the esata/usb Combo port on your computer. Windows will detect the new hardware and automatically install the correct drivers for the device, if it does not you may need to reboot your computer for the Enigma SED to be detected. The Enigma SED will not appear in My Computer because it is not initialised. Cloning Your Hard Drive: Having installed the Acronis True Image HD software and connected the Enigma SED hard drive to your computer using the Data Transfer Cable you can now clone the entire contents of your existing hard drive to the Enigma SED by following the instructions below. This will create an exact clone of your existing hard drive allowing you to use your Enigma SED drive in place of your existing drive without reinstalling the operating system, applications or any of your data files. 1) Double click on the Acronis True Image HD icon on your computers desktop to launch the software. If prompted click Allow on the User Account Control dialogue. 2) Enter the activation key, including hyphens, supplied with the Enigma SED when prompted and click Activate to proceed. Page 8

9 3) Click Clone Disk on the Acronis True Image HD welcome screen in the What would you like to do? section. 4) On the Clone Disk Wizard ensure that Automatic is selected and click Next to proceed. 5) The Clone Disk Wizard Summary screen will now appear. The source disk and target disk to be used in the clone process will be shown. The source disk will usually be Disk 1 and is the existing hard drive on your computer. The target disk is the Enigma SED and can be checked by ensuring that the capacity shown in the Before section matches that of your Enigma SED and that it is also listed as Unallocated. Click Proceed to start the clone process. Page 9

10 6) You will need to reboot your computer to complete the clone process. When prompted click Reboot. 7) When your computer reboots, the clone process will start and progress bars will appear to indicate the status. Once the clone process is complete press any key on your keyboard to shut down your computer. 8) Disconnect the Data Transfer Cable from your computer once it is shut down. Proceed to Step 2 Fitting Your Enigma SED Hard Drive. Page 10

11 Step 2 Fitting Your Enigma SED Hard Drive Enigma SED is available as a Matched Solution or a Bare Drive. The Matched Solution is designed to provide you with the easiest way to replace your existing hard drive. The Enigma SED hard drive is pre-mounted in the correct fitting bracket required for your make and model of computer, allowing a direct swap with your existing hard drive. If you have purchased the Bare Drive version you will need to remove the fitting bracket from your existing hard drive and attach it to the Enigma SED hard drive before you can fit the Enigma SED into your computer. Fitting the Enigma SED hard drive in your computer requires the removal of your existing hard drive and replacing it with the Enigma SED hard drive. Each computer system will have a different series of steps for replacing the existing hard drive. Due to the number of systems that Enigma SED supports, it is not possible for us to provide detailed instructions on how to replace your hard drive in this manual. However, if you are not already familiar with the steps required for your system you can usually find detailed instructions in your computer user manual. If are not able to locate the User Manual for your computer you may be able to view it on the manufacturer s website. Below are links to manufacturers websites where you can search for the User Manual relating to your system: - Dell HP/Compaq Lenovo/IBM Toshiba Once you have replaced the existing hard drive in your computer with the Enigma SED hard drive you are ready to activate the hardware encryption and secure your data. Proceed to Step 3 Activating Hardware Encryption. Page 11

12 Step 3 Activating Hardware Encryption AES hardware encryption is installed on the Enigma SED hard drive. Upon initiation of the hard drive you will be required to enter authentication credentials (i.e. User name and password). Create your own authentication credentials and keep them secure, future access to the Enigma SED and the stored data will require you to enter these details when prompted. Without the correct authentication credentials the Enigma SED will remain locked, will not boot up and will prevent access to the encrypted data stored on it. Management of the hardware encryption activation/deactivation and the authentication credentials is handled by the WinMagic MySecureDoc Express software supplied with the Enigma SED. The instructions below will guide you through installing the software, configuring the administrator credentials and activating the hardware encryption. 1) After completing Step 2 Fitting Your Enigma SED Hard Drive turn your computer on and wait for Windows to finish loading. Once Windows has loaded it will detect the Enigma SED hard drive and prompt you to reboot. Click Restart Now. 2) Once your computer has rebooted insert the Enigma SED Software & Manual CD into your CD drive. If prompted click Run autorun.exe, followed by Allow on the User Account Control dialogue. The Enigma SED start menu will open. If the start menu does not appear click on the Windows Start button and then select Run. Type X:\autorun.exe (without the quotation marks) and replace X with the appropriate letter corresponding to your CD drive. Click OK and the Enigma SED start menu should now open. 3) Click the Step 3 - Install WinMagic MySecureDoc Express button on the Enigma SED start menu. Page 12

13 4) The installation wizard will launch. Click Next to continue. 5) Read the license agreement and if you agree to its terms select I Accept the Terms in the License Agreement and click Next. 6) We recommend using the default destination folder for installation. Click Next to proceed. If you would like to change the folder that MySecureDoc Express is installed in click Change and select your desired location before clicking Next. Page 13

14 7) Click Install to start copying the files to your computer. 8) Click Finish to complete the installation wizard, then click Yes when prompted to reboot. 9) Once your computer has finished rebooting right click on the MySecureDoc Express tray icon and select MySecureDoc Express from the pop-up menu. Page 14

15 10) Click Getting Started on the MySecureDoc Express welcome screen. 11) Step 1 of the Disk Activation Wizard allows you to set the administrator s username, password and a password hint. Enter the credentials you would like to use (the password hint is optional) and click Next. NOTE: It is important that you keep these details secure as without them you will not be able to access your computer or administrate the other users and settings for the Enigma SED. Page 15

16 12) Step 2 of the Disk Activation Wizard allows you to create Recovery Media to aid in repairing problems should they arise. Click Browse to specify the location for the Recovery Media files to be created, we recommend using a USB Flash Drive as the location for the files to be created. Click Ok to return to the Disk Activation Wizard. Enter a recovery password and click Next. NOTE: The Recovery Media is essential should problems arise in the installation of MySecureDoc Express. The media created here is unique to this computer and should be stored in a safe place. 13) Step 3 of the Disk Activation Wizard is the final step in activating the Enigma SED. Click Activate Disk to complete the wizard. Page 16

17 14) Click Ok to shut down your computer once the activation has completed. 15) Power on your computer once it has completed shutdown and wait for the SecureDoc Boot LogOn to appear. 16) Type the administrator username you chose in Step 11 and press Enter. Then whenprompted type the administrator password you chose in Step 11 and press Enter. Providing you have entered the correct authentication details the Enigma SED hard drive will be unlocked and the operating system on your computer will begin booting. With the hardware encryption activated, every time you power on your computer you will be presented with the SecureDoc Boot LogOn and asked to enter your authentication credentials. The administrator credentials you have created allow you full control over the management of the Enigma SEDs hardware encryption, including adding/removing users and enabling/disabling the encryption authentication. If you wish to use the computer in a multi-user environment or limit user access rights to the management console, you must create additional users. For details on how to do this please consult the MySecureDoc Express user manual located on the Enigma SED Installation CD-Rom. Page 17

18 Using Enigma SED Once the Enigma SED is installed and configured all data that is read from or written to the Enigma SED hard drive will be encrypted and decrypted on the fly using 256 Bit AES hardware encryption. Without successful authentication your computer will not be able to boot into Windows and the data stored on the Enigma SED will not be accessible and the drive will remain locked. Every time you turn on your computer you will be presented with the MySecureDoc Express Boot LogOn screen which will allow you to enter your user or administrator authentication credentials. When booting your computer for the first time, you will need to use the administrator credentials you created during installation and configuration to authenticate. If you are the sole user you may continue to use the administrator credentials to access logon. However, if you wish to use the computer in a multi-user environment or limit user access rights to the management console, you must create additional users. For details on how to do this please consult the MySecureDoc Express user manual located on the Enigma SED Installation CD-Rom. Important: Once you have successfully authenticated at the Boot LogOn screen the Enigma SED is unlocked. The Enigma SED drive will only fully lock itself and securely protect your data if you fully shutdown and turn off your computer. If you place your computer into sleep or hibernation modes then the Enigma SED will remain unlocked. Page 18

19 Contact Details If you have any questions regarding your Enigma SED or wish to make any comments you can contact us using the details below: Website: Sales - Support - Telephone: +44 (0) Fax: +44 (0) Post: Origin Storage Limited 2-4 Rutherford Centre Rutherford Road Basingstoke Hampshire RG24 8PB United Kingdom Page 19

20 Warranty Information Coverage Origin Storage warrants its own branded and co-branded hardware products to be free from defects in materials and workmanship for the warranty period. This non-transferable, limited warranty is only valid for the first end-user purchaser. The warranty begins on the date of purchase and lasts for a period of 12 months unless otherwise specified. All non-branded and special order parts not in Origin Storage s product portfolio carry a minimum 30 day warranty unless otherwise specified. Exclusions This warranty does not apply to: a) Origin Storage Software products; b) Expendable components such as fuses or bulbs; c) Third party products, hardware or software, supplied with the warranted product. Origin Storage makes no warranty of any kind on such products, which if included come with original manufacturer warranty and/or support. d) Damage caused by accident, misuse, abuse, use of non-origin Storage supplied or approved cables, power adapters, exposure of drives to excessive magnetic fields, or external environmental causes (e.g. acts of god.) Remedies Your sole and exclusive remedy for a covered defect is repair or replacement of the defective product, at Origin Storage's sole option and expense, and Origin Storage may use new or refurbished parts or products to do so. The replaced part/product will be warranted for the remainder of the original warranty or three (3) months from the date of shipment of such parts/products, whichever is longer. The above is Origin Storage's entire obligation to you under this warranty. IN NO EVENT SHALL ORIGIN STORAGE BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES OR LOSSES, INCLUDING LOSS OF DATA, ACTS OF GOD, OR PROFITS EVEN IF ORIGIN STORAGE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. In no event shall Origin Storage's liability exceed the original purchase price of the drive. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. Page 20

21 Legal Notices Copyright Origin Storage Limited, All rights reserved. Enigma SED, the Enigma SED logo and the Origin Storage logo are trademarks of Origin Storage Limited. Acronis and Acronis Secure Zone are registered trademarks of Acronis, Inc. Acronis Compute with Confidence, Acronis Startup Recovery Manager, Acronis Active Restore and the Acronis logo are trademarks of Acronis, Inc. WinMagic and MySecureDoc Express are trademarks of WinMagic, Inc. Windows is a registered trademark of Microsoft Corporation. All other trademarks and copyrights referred to are the property of their respective owners. Documentation is provided As Is and all express or implied conditions, representations and warranties, including any implied warranty of merchantability, fitness for a particular purpose or non-infringement, are disclaimed, except to the extent that such disclaimers are held to be legally invalid. Any loss, corruption or destruction of data while using an Origin Storage drive is the sole responsibility of the user, and under no circumstances will Origin Storage be held liable for the recovery or restoration of this data. To help prevent the loss of your data, Origin Storage highly recommend you keep TWO copies of your data; one copy on your internal hard disk and a second copy either on an external hard disk, a network drive or some other form of removable storage media. Origin Storage offers a complete line of backup solutions; including the Data Locker hardware AES encrypted hard drive. If you would like more information on backup, please refer to our website. WARNING: It is important that you remember the authentication credentials that you create, if you forget your username or password you will not be able to access your data. If you forget the administrator authentication credentials you will not being able to access your data or deactivate the hardware encryption. WEEE Disposal Instructions Do not dispose of this device with unsorted household waste. Improper disposal may be harmful to the environment and human health. Please refer to your local waste authority for information on return and collection systems in your area. Page 21

22 Notes Page 22

23 Page 23

24 enigmased.com

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