Management Success! Special Edition

Transcription

1 Management Success! Special Edition Annual Fall Convention Special Edition Tribute To Mike Lee New Masters Awarded Strategies Moving Forward (818)

2 In This Special Edition Letter From Bill Kilpatrick New Services Tribute To Mike Lee New Masters Awarded GAP Networking Events GAP Member Comments ScheduleYour Services Today! If you have not completed your Workshops 1 and 2 or 3 and 4, or if you have an Advanced Training Class that you have not yet done, call Client Services to schedule today. The training you are missing is costing you your hard earned dollars! The Future of Man My passion is to help people achieve their next level of success. Putting an individual on a path toward much higher success can be an extraordinary challenge, but it is something I love. And in my eyes, the auto repair shop industry is loaded with good people who deserve to be in better control of their businesses and their lives. When I was 22 I started my first business. It grew to 100+ employees by developing management software for automotive repair, convenience stores and service stations. I won multi-million dollar contracts with every major oil company, numerous franchises and a long list of independents. Ten years into the business an employee of mine introduced me to Mike Lee. Almost immediately, we decided to start Management Success. It took off like a rocket. My wife and I did the market research, conceived the business model and produced the original materials of Management Success. We ve since founded quite a number of additional businesses, each very successful at what they do. We sold one of the corporations to a multinational. I wanted to Power Change, move Phone: FAX: W. Broadway 3rd Floor, Glendale, CA Management Success! All Rights Reserved L. Ron Hubbard Library. All Rights Reserved. Don t miss out on the fun & expansion Be part of GAP!

3 agement Success! forward to create new activities. It s exciting to put a new business on the map, get it popping, make it smooth and stable, and then place it into qualified hands. My aim is to remain connected, but not necessarily directly handling the day-to-day affairs. Mike and I jointly coordinated on Management Success s activities, but he more closely oversaw the daily operations. Sadly, Mike passed away the night of August 4th. Life comes right at us all. That s the way of the world. There were some decisions to make. My wife Stephanie and I talked, and by the next morning immediately took active charge of Management Success, along with the insightful support of Mike s wife Barbara. Perhaps more than any other skill, I know how to put a top executive into Power or Power Change (succession). Our other businesses were in a condition that allowed us to dive into Management Success. MS has personnel all over the country, but we are headquartered here in Glendale. I relocated my personal offices and planted myself here. I am masterminding the release of something you got a tiny taste of at the GAP Convention in Pasadena. I assure you it s smoking red-hot. It is more advanced, digs more deeply, and is more fundamentally practical, and useful for a shop owner than anything the automotive repair industry has ever seen. There s a brilliant team working on it, and it s moving at light-speed. The GAP Convention in Hilton Head will launch the first phase. I d love to see you there. Bill Kilpatrick Co-Founder New Services Advanced Marketing Apprenticeship In This Three-Month Intensive Apprenticeship Your Marketing Skills Will Become Laser Precise! Learn How to: Identify correct publics Do surveys and accurately tabulate them Effectively position your marketing pieces Design and test promotional pieces so you KNOW they will bring new business in the door every time Create and implement a promotional plan for your shop that works with your budget and makes you money Accelerator Program Accelerate Your Progress to the Next Level! A full year of consulting, twice per month Re-attend Workshops 1-4 as a refresher An invitation to attend two GAP conventions per year Introducing New TOP 20 Groups for Collision and Big Trucks If you would like to know more about this program, or are interested in joining one of these groups contact your Service Advisor! For more information contact your Service Advisor (818)

4 TRIBUTE TO MIKE LEE A Heartfelt Thank You By Barb Lee I will never forget this year s GAP in Glendale! The outpour of your love and support in the light of Mike s passing touched me deeply. Your kindness and warmth filled my heart and demonstrated to me what an outstanding extended family I feel I have with all of you! One of the great things during the convention was seeing the tremendous respect you all have for one another. Seeing you band together and swapping shop talk is always a delight. That so many of you came up to me telling me how Mike had changed your lives, made me so proud to be part of the Management Success team. Filled with so many remarkable and capable people, I can see why Mike had so much passion for this industry. I certainly hope you all enjoyed yourselves as much as I did! And I hope that this convention will remain with you as a reminder of what Mike, and the rest of the Management Success team want for all of you. The future of Management Success is bright. We are already underway planning the next convention and implementing new services, technology and training. Our staff is excited right along with us. We are blessed to have so many wonderful, dedicated people surrounding us! In ending, I invite you all to look towards the future with a determination to flourish and prosper. We are here to help. Do your next service, implement those things which will guarantee your growth, stay connected and take control of your shop and your lives. Thank you all for being there and making this such a memorable event. With respect and gratitude, Barb Lee Don t miss out on the fun & expansion Be part of GAP!

5 Masters of Shop Management Awards Masters Award This award is given to those GAP shop owners who have proven, without a doubt, they can apply the tools they have learned. Their business is a Model Shop. Mike Proud I worked hard to make my shop perfect, an ideal auto shop. I am so proud of my business of what it has achieved today and this is where the real pride for me comes from. The power of the Masters Award = A Stable Shop. This is a milestone and is a very elevated spot which we built step by step. PJ and Jackie Roberts This was a great accomplishment for us. We finally got this award and it has affirmed the fact that all systems in the office are in place. It s a great milestone that anyone can achieve if they implement what they learn with the Management Success programs and training. Randy Bunn Earning this award took a lot of hard work and a group of great employees who are all heading in the right direction. This accomplishment is an affirmation of the right actions we all did as a team. Lloyd and Janice Geroux The award stops me and makes me look back and see where I was two years ago and where I am now. I know I am doing good. Every time we did one class things got better and boom we were Masters! (818)

6 GAP Networking As always the GAP Conventions provide ample networking opportunities. The Master s Panel, Big Truck Forum, Collision Forum, and World Famous BBQ, hosted by Barb Lee, were all great successes. You re not going to want to miss the next one in 2011! Don t miss out on the fun & expansion Be part of GAP!

7 Comments from the Convention Management Success has given me the tools to grow my business from 20k a month to 65k a month in one year s time. I now know how to run a business correctly and I am still growing. -Matt Stewart K&M Auto I am extremely grateful that we came to this convention. I am really excited about the new concepts, software & the new horizons that MS! is aiming at. I can hardly wait to become personally involved in all of it. -Tricia McMaster Deans Auto Repair This GAP was especially good. I feel reenergized after spending time with these people. We are going back to the shop with the largest to-do list ever and the shop already flows smoothly. This will only get better. -Grant McMaster Deans Auto Repair I feel so privileged to be here this weekend. I have many new points and actions I am taking with me to bring my shop to the next level. I look forward to the future and implementing the actions that will secure my success. -Miguil Lugo Doctor of Motors NEW! TOP Exclusive 20 Groups! The MS! TOP 20 Group program just completed its first year. In that time we have expanded the program to include East and West Coast groups for our General Repair members. Our sights are now on creating a Mid-West group that will include Texas. We have also established a TOP 20 Group for Collision and are in the process of creating an MS! TOP 20 Group for our Big Truck and Fleet members. If you would like to know more about this program, or are interested in joining one of these groups, contact your Service Advisor right away! Call your Service Advisor Today at (818) Mention the GAP Magazine when you call. (818)

8 Presorted Standard U.S. Postage PAID Los Angeles, CA Permit No W. Broadway 3rd Floor Glendale, CA See You Here in April! Hilton Head Island Register Now - Don t miss out on the fun & expansion Be part of GAP!