Trend Micro OfficeScan 10.6 SP3 System Requirements

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2 Trend Micro Incorporated reserves the right to make changes to this document and to the products described herein without notice. Before installing and using the software, please review the readme files, release notes, and the latest version of the applicable user documentation, which are available from the Trend Micro website at: Trend Micro, the Trend Micro t-ball logo, and OfficeScan are trademarks or registered trademarks of Trend Micro Incorporated. All other product or company names may be trademarks or registered trademarks of their owners. Copyright 2013 Trend Micro Incorporated. All rights reserved. Release Date: July 2013 Protected by U.S. Patent No. 5,623,600; 5,889,943; 5,951,698; 6,119,165 Page 2 of 41

3 Table of Contents OfficeScan Server Fresh Installations on Server OfficeScan Server Fresh Installations on Server OfficeScan Server Fresh Installations on MultiPoint Server OfficeScan Server Fresh Installations on MultiPoint Server OfficeScan Server Fresh Installations on Server OfficeScan Server Fresh Installations on MultiPoint Server OfficeScan Server Fresh Installations on Storage Server OfficeScan Client Fresh Installations on XP OfficeScan Client Fresh Installations on Server OfficeScan Client Fresh Installations on Vista OfficeScan Client Fresh Installations on Server OfficeScan Client Fresh Installations on HPC Server 2008 R OfficeScan Client Fresh Installations on MultiPoint Server OfficeScan Client Fresh Installations on MultiPoint Server OfficeScan Client Fresh Installations on OfficeScan Client Fresh Installations on Embedded POSReady OfficeScan Client Fresh Installations on Embedded POSReady Page 3 of 41

4 OfficeScan Client Fresh Installations on Server OfficeScan Client Fresh Installations on Storage Server OfficeScan Client Fresh Installations on MultiPoint Server OfficeScan Client Fresh Installations on Server 2012 Failover Clusters OfficeScan Client Fresh Installations on OfficeScan Server Upgrading from Version OfficeScan Client Upgrading From Version 10.x OfficeScan Client Upgrading From Version OfficeScan Server Web Console OfficeScan Virtualization Support OfficeScan Client Update Agent OfficeScan Client Compatible Third-Party Products Page 4 of 41

5 OfficeScan Server Fresh Installations on Server 2003 Server 2003 Server 2003 R2 Storage Server 2003 Storage Server 2003 R2 Compute Cluster Server bit/ 64-bit Trend Micro OfficeScan 10.6 SP3 System Requirements Processor RAM Available Disk Space Web Server and Third Party Programs Others IIS and Third-Party Programs Apache and Third- Party Programs Standard /SP2 At least 1GB minimum 5GB minimum if Microsoft IIS 6.0 Apache web server Gigabit Network Enterprise /SP2 1.86GHz with at least installing the 2.0.x Interface Card Datacenter /SP2 Intel 500MB OfficeScan server, FastCGI 1.5-RTW, 32- (NIC) Standard /SP2 Core 2 OfficeScan client, Policy bit or 64-bit Note: If Apache web exclusively for Enterprise /SP2 Duo Server for Cisco NAC, depending on the server exists on the Monitor that OfficeScan Datacenter /SP2 and integrated Smart system architecture computer but the supports 1024 x Basic /SP2 Protection Server version is not 2.0.x, 768 resolution at 2GB Standard /SP2 locally PHP VC9, 32-bit, OfficeScan will install 256 colors or recommended Enterprise /SP2 Non Thread Safe, with and use version higher Workgroup /SP2 5.5GB minimum if the CURL, SOAP, GMP, The existing installing the LDAP, PDO_SQLITE, Apache web server is Basic /SP2 OfficeScan server, OPENSSL, SQLITE3 not removed. Standard /SP2 OfficeScan client, and extensions Enterprise /SP2 integrated Smart PHP , 32-bit, Workgroup /SP2 Protection Server Thread Safe with the N/A None remotely CURL, SOAP, GMP, LDAP, PDO_SQLITE, MCRYPT extensions (excluding PDO_SQLITE_EXTERN AL) Page 5 of 41

6 OfficeScan Server Fresh Installations on Server 2008 Server bit/ 64-bit Processor RAM Available Disk Space Web Server and Third Party Programs Others IIS and Third-Party Programs Apache and Third- Party Programs Standard /SP2 At least 1GB minimum Microsoft IIS 7.0 Apache web server Gigabit Network Enterprise /SP2 1.86GHz with at least 2.0.x Interface Card Datacenter /SP2 Intel Core2 500MB FastCGI 1.5-RTW, 32- (NIC) Web /SP2 Duo bit or 64-bit exclusively for depending on the OfficeScan system architecture AMD 64 2GB recommended 5GB minimum if installing the OfficeScan server, OfficeScan client, Policy Server for Cisco NAC, and integrated Smart Protection Server locally 5.5GB minimum if installing the OfficeScan server, OfficeScan client, and integrated Smart Protection Server remotely PHP VC9, 32- bit, Non Thread Safe, with the CURL, SOAP, GMP, LDAP, PDO_SQLITE, OPENSSL, SQLITE3 extensions Note: If Apache web server exists on the computer but the version is not 2.0.x, OfficeScan will install and use version The existing Apache web server is not removed. PHP , 32-bit, Thread Safe with the CURL, SOAP, GMP, LDAP, PDO_SQLITE, MCRYPT extensions (excluding PDO_SQLITE_EXTERN AL) Monitor that supports 1024 x 768 resolution at 256 colors or higher Page 6 of 41

7 Server 2008 R2 64-bit Standard With/ Without Enterprise With/ Without Datacenter With/ Without Web With/ Without Processor RAM Available Disk Space Web Server and Third Party Programs Others IIS and Third-Party Programs Apache and Third- Party Programs At least Microsoft IIS 7.5 Apache web server Gigabit Network 1.86GHz 2.0.x Interface Card Intel Core2 (NIC) Duo 1GB minimum with at least 500MB exclusively for OfficeScan 2GB recommended 5GB minimum if installing the OfficeScan server, OfficeScan client, Policy Server for Cisco NAC, and integrated Smart Protection Server locally 5.5GB minimum if installing the OfficeScan server, OfficeScan client, and integrated Smart Protection Server remotely FastCGI 1.5-RTW, 32- bit or 64-bit depending on the system architecture PHP VC9, 32- bit, Non Thread Safe, with the CURL, SOAP, GMP, LDAP, PDO_SQLITE, OPENSSL, SQLITE3 extensions Note: If Apache web server exists on the computer but the version is not 2.0.x, OfficeScan will install and use version The existing Apache web server is not removed. PHP , 32-bit, Thread Safe with the CURL, SOAP, GMP, LDAP, PDO_SQLITE, MCRYPT extensions (excluding PDO_SQLITE_EXTERN AL) Monitor that supports 1024 x 768 resolution at 256 colors or higher Page 7 of 41

8 Storage Server 2008 Storage Server 2008 R2 HPC Server 2008 HPC Server 2008 R2 Processor RAM Available Disk Space Web Server and Third Party Programs Others IIS and Third-Party Programs Apache and Third- Party Programs 32-bit Basic None At least 1GB minimum 5GB minimum if Microsoft IIS 7.0 Apache web server Gigabit Network Standard None 1.86GHz with at least installing the OfficeScan 2.0.x Interface Card Enterprise None Intel 500MB server, OfficeScan FastCGI 1.5-RTW, 32- (NIC) 64-bit Basic None Core2 Duo client, Policy Server for bit or 64-bit Note: If Apache web exclusively for Standard None Cisco NAC, and depending on the server exists on the OfficeScan Enterprise None integrated Smart system architecture computer but the Monitor that Workgroup None Protection Server version is not 2.0.x, supports 1024 x 2GB 64-bit Basic None locally PHP VC9, 32- OfficeScan will install 768 resolution at recommended Standard None bit, Non Thread Safe, and use version 256 colors or Enterprise None 5.5GB minimum if with the CURL, SOAP, The existing higher installing the OfficeScan GMP, LDAP, Apache web server is Workgroup None server, OfficeScan PDO_SQLITE, not removed. 32-bit/64- N/A None client, and integrated OPENSSL, SQLITE3 bit Smart Protection Server extensions remotely 64-bit N/A PHP , 32-bit, Thread Safe with the CURL, SOAP, GMP, LDAP, PDO_SQLITE, MCRYPT extensions (excluding PDO_SQLITE_EXTERN AL) Page 8 of 41

9 OfficeScan Server Fresh Installations on MultiPoint Server 2010 MultiPoint Server bit N/A None At least 1.86GHz Intel Core2 Duo Processor RAM Available Disk Space Web Server and Third Party Programs Others IIS and Third-Party Programs Apache and Third- Party Programs 2GB minimum Microsoft IIS 7.5 Apache web server Gigabit Network with at least 2.0.x Interface Card 500MB FastCGI 1.5-RTW, 32- (NIC) bit or 64-bit exclusively for depending on the OfficeScan system architecture 5GB minimum if installing the OfficeScan server, OfficeScan client, Policy Server for Cisco NAC, and integrated Smart Protection Server locally 5.5GB minimum if installing the OfficeScan server, OfficeScan client, and integrated Smart Protection Server remotely PHP VC9, 32- bit, Non Thread Safe, with the CURL, SOAP, GMP, LDAP, PDO_SQLITE, OPENSSL, SQLITE3 extensions Note: If Apache web server exists on the computer but the version is not 2.0.x, OfficeScan will install and use version The existing Apache web server is not removed. PHP , 32-bit, Thread Safe with the CURL, SOAP, GMP, LDAP, PDO_SQLITE, MCRYPT extensions (excluding PDO_SQLITE_EXTERN AL) Monitor that supports 1024 x 768 resolution at 256 colors or higher Page 9 of 41

10 OfficeScan Server Fresh Installations on MultiPoint Server 2011 MultiPoint Server 2011 Processor RAM Available Disk Space Web Server and Third Party Programs Others IIS and Third-Party Programs Apache and Third- Party Programs 64-bit Standard None At least Microsoft IIS 7.5 Apache web server Gigabit Network Premium None 1.86GHz 2.0.x Interface Card Intel Core2 (NIC) Duo 2GB minimum with at least 500MB exclusively for OfficeScan 5GB minimum if installing the OfficeScan server, OfficeScan client, Policy Server for Cisco NAC, and integrated Smart Protection Server locally 5.5GB minimum if installing the OfficeScan server, OfficeScan client, and integrated Smart Protection Server remotely FastCGI 1.5-RTW, 32- bit or 64-bit depending on the system architecture PHP VC9, 32- bit, Non Thread Safe, with the CURL, SOAP, GMP, LDAP, PDO_SQLITE, OPENSSL, SQLITE3 extensions Note: If Apache web server exists on the computer but the version is not 2.0.x, OfficeScan will install and use version The existing Apache web server is not removed. PHP , 32-bit, Thread Safe with the CURL, SOAP, GMP, LDAP, PDO_SQLITE, MCRYPT extensions (excluding PDO_SQLITE_EXTERN AL) Monitor that supports 1024 x 768 resolution at 256 colors or higher Page 10 of 41

11 OfficeScan Server Fresh Installations on Server 2012 Server 2012 Processor RAM Available Disk Space Web Server and Third Party Programs Others IIS and Third-Party Programs Apache and Third- Party Programs 64-bit Standard None At least Microsoft IIS 8.0 Apache web server Gigabit Network Datacenter None 1.86GHz 2.0.x Interface Card Intel Core2 (NIC) Duo 2GB minimum with at least 500MB exclusively for OfficeScan 5GB minimum if installing the OfficeScan server, OfficeScan client, Policy Server for Cisco NAC, and integrated Smart Protection Server locally 5.5GB minimum if installing the OfficeScan server, OfficeScan client, and integrated Smart Protection Server remotely FastCGI 1.5-RTW, 32- bit or 64-bit depending on the system architecture PHP VC9, 32- bit, Non Thread Safe, with the CURL, SOAP, GMP, LDAP, PDO_SQLITE, OPENSSL, SQLITE3 extensions Note: If Apache web server exists on the computer but the version is not 2.0.x, OfficeScan will install and use version The existing Apache web server is not removed. PHP , 32-bit, Thread Safe with the CURL, SOAP, GMP, LDAP, PDO_SQLITE, MCRYPT extensions (excluding PDO_SQLITE_EXTERN AL) Monitor that supports 1024 x 768 resolution at 256 colors or higher Page 11 of 41

12 OfficeScan Server Fresh Installations on MultiPoint Server 2012 MultiPoint Server 2012 Processor RAM Available Disk Space Web Server and Third Party Programs Others IIS and Third-Party Programs Apache and Third- Party Programs 64-bit Standard None At least Microsoft IIS 8.0 Apache web server Gigabit Network Premium None 1.86GHz 2.0.x Interface Card Intel Core2 (NIC) Duo 2GB minimum with at least 500MB exclusively for OfficeScan 5GB minimum if installing the OfficeScan server, OfficeScan client, Policy Server for Cisco NAC, and integrated Smart Protection Server locally 5.5GB minimum if installing the OfficeScan server, OfficeScan client, and integrated Smart Protection Server remotely FastCGI 1.5-RTW, 32- bit or 64-bit depending on the system architecture PHP VC9, 32- bit, Non Thread Safe, with the CURL, SOAP, GMP, LDAP, PDO_SQLITE, OPENSSL, SQLITE3 extensions Note: If Apache web server exists on the computer but the version is not 2.0.x, OfficeScan will install and use version The existing Apache web server is not removed. PHP , 32-bit, Thread Safe with the CURL, SOAP, GMP, LDAP, PDO_SQLITE, MCRYPT extensions (excluding PDO_SQLITE_EXTERN AL) Monitor that supports 1024 x 768 resolution at 256 colors or higher Page 12 of 41

13 OfficeScan Server Fresh Installations on Storage Server 2012 Storage Server 2012 Processor RAM Available Disk Space Web Server and Third Party Programs Others IIS and Third-Party Programs Apache and Third- Party Programs 64-bit Workgroup None At least Microsoft IIS 8.0 Apache web server Gigabit Network Standard None 1.86GHz 2.0.x Interface Card Intel Core2 (NIC) Duo 2GB minimum with at least 500MB exclusively for OfficeScan 5GB minimum if installing the OfficeScan server, OfficeScan client, Policy Server for Cisco NAC, and integrated Smart Protection Server locally 5.5GB minimum if installing the OfficeScan server, OfficeScan client, and integrated Smart Protection Server remotely FastCGI 1.5-RTW, 32- bit or 64-bit depending on the system architecture PHP VC9, 32- bit, Non Thread Safe, with the CURL, SOAP, GMP, LDAP, PDO_SQLITE, OPENSSL, SQLITE3 extensions Note: If Apache web server exists on the computer but the version is not 2.0.x, OfficeScan will install and use version The existing Apache web server is not removed. PHP , 32-bit, Thread Safe with the CURL, SOAP, GMP, LDAP, PDO_SQLITE, MCRYPT extensions (excluding PDO_SQLITE_EXTERN AL) Monitor that supports 1024 x 768 resolution at 256 colors or higher Page 13 of 41

14 OfficeScan Client Fresh Installations on XP Processor RAM Available Disk Space XP 32-bit Home SP2/SP3 300MHz Intel 256MB minimum 350MB minimum Professional SP2/SP3 Pentium or with at least Professional SP2/SP3 equivalent 100MB exclusively for for OfficeScan Embedded Systems Tablet PC SP2/SP3 64-bit Professional /SP2 512MB recommended Others Monitor that supports 1024 x 768 resolution at 256 colors Microsoft Internet Explorer 7.0, 8.0, or 9.0 if performing web setup Simple File Sharing disabled Enable Remote Registry Allow printer/file sharing in the firewall (if enabled) Enable default local admin Page 14 of 41

15 OfficeScan Client Fresh Installations on Server 2003 Processor RAM Available Disk Space Server 32-bit Standard /SP2 300MHz Intel 256MB minimum 350MB minimum 2003 Enterprise /SP2 Pentium or with at least Datacenter /SP2 equivalent 100MB exclusively Web /SP2 Server Standard /SP2 for OfficeScan 2003 R2 Enterprise /SP2 512MB Datacenter /SP2 Basic /SP2 recommended Storage Server Standard /SP Enterprise /SP2 Workgroup /SP2 Basic /SP2 Storage Server Standard /SP R2 Enterprise /SP2 Workgroup /SP2 N/A None Compute Cluster Server 2003 (Active/Passive) Others Monitor that supports 1024 x 768 resolution at 256 colors Microsoft Internet Explorer 7.0, 8.0, or 9.0 if performing web setup Enable Remote Registry Allow printer/file sharing in the firewall (if enabled) Enable default local admin Page 15 of 41

16 Processor RAM Available Disk Space Server 64-bit Standard /SP2 256MB minimum 350MB minimum 2003 Enterprise /SP2 with at least Datacenter /SP2 100MB exclusively Web /SP2 for OfficeScan Server Standard /SP R2 Enterprise /SP2 512MB Datacenter /SP2 recommended Basic /SP2 Storage Server Standard /SP Enterprise /SP2 Workgroup /SP2 Basic /SP2 Storage Server Standard /SP R2 Enterprise /SP2 Workgroup /SP2 N/A None Compute Cluster Server 2003 (Active/Passive) Others Monitor that supports 1024 x 768 resolution at 256 colors Microsoft Internet Explorer 7.0, 8.0, or 9.0 if performing web setup Enable Remote Registry Allow printer/file sharing in the firewall (if enabled) Enable default local admin Page 16 of 41

17 OfficeScan Client Fresh Installations on Vista Processor RAM Available Disk Space Vista 32-bit/ Business /SP2 1GHz Intel 1GB minimum 350MB minimum 64-bit Pentium or with at least Enterprise /SP2 equivalent 100MB exclusively for OfficeScan Ultimate Home Premium Home Basic /SP2 /SP2 /SP2 1.5GB recommended Others Monitor that supports 1024 x 768 resolution at 256 colors Internet Explorer 7.0, 8.0, or 9.0 if performing web setup Enable Remote Registry Allow printer/file sharing in the firewall (if enabled) Enable default local admin Business for Embedded Systems Ultimate for Embedded Systems /SP2 /SP2 Page 17 of 41

18 OfficeScan Client Fresh Installations on Server 2008 Processor RAM Available Disk Space Server 32-bit Standard /SP2 Minimum 512MB minimum 350MB minimum GHz Intel with at least Enterprise /SP2 Pentium or 100MB exclusively equivalent, for OfficeScan Datacenter /SP2 2GHz recommende 2GB recommended Web /SP2 d Storage Server 2008 HPC Server 2008 Server 2008 Failover Clusters (Active/Passive) Server Core Basic N/A N/A /SP2 None None None Others Monitor that supports 1024 x 768 resolution at 256 colors Internet Explorer 7.0, 8.0, or 9.0 if performing web setup Enable Remote Registry Allow printer/file sharing in the firewall (if enabled) Enable default local admin Page 18 of 41

19 Processor RAM Available Disk Space Server 64-bit Standard /SP2 Minimum 512MB minimum 350MB minimum GHz Intel with at least Enterprise /SP2 Pentium or 100MB exclusively equivalent, for OfficeScan Datacenter /SP2 2GHz recommende 2GB recommended Web /SP2 d Server 2008 R2 Server Core Standard /SP2 With/ With-out Others Monitor that supports 1024 x 768 resolution at 256 colors Internet Explorer 7.0, 8.0, or 9.0 if performing web setup Enable Remote Registry Allow printer/file sharing in the firewall (if enabled) Enable default local admin Monitor that supports 1024 x 768 resolution at 256 colors Internet Explorer 8.0 or 9.0 if performing web setup Enterprise Datacenter Web Server Core With/ With-out With/ With-out With/ With-out With/ With-out Enable Remote Registry Allow printer/file sharing in the firewall (if enabled) Enable default local admin Page 19 of 41

20 Processor RAM Available Disk Space 64-bit Basic None Minimum 512MB minimum 350MB minimum Storage Server 1.4GHz Intel with at least 2008 Standard None Pentium or 100MB exclusively equivalent, for OfficeScan Enterprise None 2GHz recommende 2GB recommended Workgroup None d Storage Server 2008 R2 Basic Standard Enterprise None None None Others Monitor that supports 1024 x 768 resolution at 256 colors Internet Explorer 7.0, 8.0, or 9.0 if performing web setup Enable Remote Registry Allow printer/file sharing in the firewall (if enabled) Enable default local admin HPC Server 2008 Server 2008/2008 R2 Failover Clusters (Active/Passive) Workgroup N/A N/A None None None Page 20 of 41

21 OfficeScan Client Fresh Installations on HPC Server 2008 R2 HPC Server 2008 R2 64-bit N/A None Minimum 1.4GHz Intel Pentium or equivalent, 2GHz recommended Processor RAM Available Disk Space 512MB minimum 350MB minimum with at least 100MB exclusively for OfficeScan 2GB recommended Others Monitor that supports 1024 x 768 resolution at 256 colors Internet Explorer 7.0, 8.0, or 9.0 if performing web setup Enable Remote Registry Allow printer/file sharing in the firewall (if enabled) Enable default local admin Page 21 of 41

22 OfficeScan Client Fresh Installations on MultiPoint Server 2010 MultiPoint Server bit N/A N/A Minimum 1.4GHz Intel Pentium or equivalent, 2GHz recommended Processor RAM Available Disk Space 512MB minimum 350MB minimum with at least 100MB exclusively for OfficeScan 2GB recommended Others Monitor that supports 1024 x 768 resolution at 256 colors Internet Explorer 7.0, 8.0, or 9.0 if performing web setup Enable Remote Registry Allow printer/file sharing in the firewall (if enabled) Enable default local admin Page 22 of 41

23 OfficeScan Client Fresh Installations on MultiPoint Server 2011 Processor RAM Available Disk Space 64-bit Standard None Minimum 512MB minimum 350MB minimum MultiPoint 1.4GHz Intel with at least Server 2011 Premium None Pentium or 100MB exclusively equivalent, for OfficeScan 2GHz recommended 2GB recommended Others Monitor that supports 1024 x 768 resolution at 256 colors Internet Explorer 7.0, 8.0, or 9.0 if performing web setup Enable Remote Registry Allow printer/file sharing in the firewall (if enabled) Enable default local admin Page 23 of 41

24 OfficeScan Client Fresh Installations on bit Home Basic With/ With-out Home Premium Ultimate Professional Enterprise With/ With-out With/ With-out With/ With-out With/ With-out Processor RAM Available Disk Space Minimum 1GB minimum 350MB minimum 1GHz Intel with at least Pentium or 100MB exclusively equivalent, for OfficeScan 2GHz recommende d 2GB recommended Others Internet Explorer 8.0 or 9.0 if performing web setup Enable Remote Registry Allow printer/file sharing in the firewall (if enabled) Enable default local admin Professional for Embedded Systems Ultimate for Embedded Systems With/ With-out With/ With-out Page 24 of 41

25 7 64-bit Home Basic With/ With-out Home Premium Ultimate Professional With/ With-out With/ With-out With/ With-out Processor RAM Available Disk Space Minimum 1.5GB minimum 350MB minimum 2GHz Intel with at least Pentium or 100MB exclusively equivalent for OfficeScan 2GB recommended Others Internet Explorer 8.0 or 9.0 if performing web setup Enable Remote Registry Allow printer/file sharing in the firewall (if enabled) Enable default local admin Enterprise Professional for Embedded Systems Ultimate for Embedded Systems With/ With-out With/ With-out With/ With-out Page 25 of 41

26 OfficeScan Client Fresh Installations on Embedded POSReady 2009 Embedded POSReady bit N/A None Minimum 300MHz Intel Pentium or equivalent Processor RAM Available Disk Space 256MB minimum 350MB minimum with at least 100MB exclusively for OfficeScan 512MB recommended Others Internet Explorer 6.0, 7.0, 8.0, or 9.0 if performing web setup Enable Remote Registry Allow printer/file sharing in the firewall (if enabled) Enable default local admin Page 26 of 41

27 OfficeScan Client Fresh Installations on Embedded POSReady 7 Embedded POSReady 7 32-bit N/A None Minimum 1GHz Intel Pentium or equivalent, 2GHz recommended Processor RAM Available Disk Space 1GB minimum 350MB minimum with at least 100MB exclusively for OfficeScan 2GB recommended Others Internet Explorer 8.0 or 9.0 if performing web setup Enable Remote Registry Allow printer/file sharing in the firewall (if enabled) Enable default local admin 64-bit N/A None Minimum 2GHz Intel Pentium or equivalent 1.5GB minimum with at least 100MB exclusively for OfficeScan 2GB recommended Page 27 of 41

28 OfficeScan Client Fresh Installations on Server 2012 Processor RAM Available Disk Space 64-bit Standard None Minimum 512MB minimum 350MB minimum Server GHz Intel with at least Datacenter None Pentium or 100MB exclusively equivalent, for OfficeScan Server Core None 2GHz recommended 2GB recommended Others Monitor that supports 1024 x 768 resolution at 256 colors Internet Explorer 10.0 if performing web setup * UI is not supported Enable Remote Registry Allow printer/file sharing in the firewall (if enabled) Enable default local admin Page 28 of 41

29 OfficeScan Client Fresh Installations on Storage Server 2012 Processor RAM Available Disk Space 64-bit Workgroup None Minimum 512MB minimum 350MB minimum Storage 1.4GHz Intel with at least Server 2012 Standard None Pentium or 100MB exclusively equivalent, for OfficeScan 2GHz recommended 2GB recommended Others Monitor that supports 1024 x 768 resolution at 256 colors Internet Explorer 10.0 if performing web setup * UI is not supported Enable Remote Registry Allow printer/file sharing in the firewall (if enabled) Enable default local admin Page 29 of 41

30 OfficeScan Client Fresh Installations on MultiPoint Server 2012 Processor RAM Available Disk Space 64-bit Standard None Minimum 512MB minimum 350MB minimum MultiPoint 1.4GHz Intel with at least Server 2012 Premium None Pentium or 100MB exclusively equivalent, for OfficeScan 2GHz recommended 2GB recommended Others Monitor that supports 1024 x 768 resolution at 256 colors Internet Explorer 10.0 if performing web setup * UI is not supported Enable Remote Registry Allow printer/file sharing in the firewall (if enabled) Enable default local admin Page 30 of 41

31 OfficeScan Client Fresh Installations on Server 2012 Failover Clusters Server 2012 Failover Clusters 64-bit N/A None Minimum 1.4GHz Intel Pentium or equivalent, 2GHz recommended Processor RAM Available Disk Space 512MB minimum 350MB minimum with at least 100MB exclusively for OfficeScan 2GB recommended Others Monitor that supports 1024 x 768 resolution at 256 colors Internet Explorer 10.0 if performing web setup * UI is not supported Enable Remote Registry Allow printer/file sharing in the firewall (if enabled) Enable default local admin Page 31 of 41

32 OfficeScan Client Fresh Installations on 8 Processor RAM Available Disk Space 8 32-bit (Standard) None Minimum 1GB minimum 350MB minimum 1GHz Intel with at least Pro None Pentium or 100MB exclusively Enterprise None equivalent, for OfficeScan 2GHz recommended 2GB recommended Others Internet Explorer 10.0 if performing web setup * UI is not supported Enable Remote Registry Allow printer/file sharing in the firewall (if enabled) Enable default local admin 8 64-bit (Standard) Pro Enterprise None None None Minimum 2GHz Intel Pentium or equivalent 1.5GB minimum with at least 100MB exclusively for OfficeScan 2GB recommended 350MB minimum Internet Explorer 10.0 if performing web setup * UI is not supported Enable Remote Registry Allow printer/file sharing in the firewall (if enabled) Enable default local admin Page 32 of 41

33 OfficeScan Server Upgrading from Version 10.6 OfficeScan 10.6 SP3 supports upgrading from the following versions: 10.6 SP2 Custom Defense Scan Enhancement 10.6 SP2 Custom Defense 10.6 SP Before upgrading, perform the following tasks: 1. Apply Service 1 or 2 on Server To speed up the upgrade process, unload the OfficeScan client before upgrading an OfficeScan server on Server 2008 (Standard edition, 32-bit). 3. Check if the server computer needs additional resources to run this OfficeScan version. Refer to the following table for details. Page 33 of 41

34 Resource Server Requirement Processor RAM 1.86GHz Intel Core2Duo 2GB Disk space 5GB if installing the OfficeScan server, OfficeScan client, Policy Server for Cisco NAC, and integrated Smart Protection Server locally 5.5GB if installing the OfficeScan server, OfficeScan client, and integrated Smart Protection Server remotely Browser (for the web console and web install page) Microsoft Internet Explorer 7.0 or later Page 34 of 41

35 OfficeScan Client Upgrading From Version 10.x OfficeScan 10.x includes the following versions: 10.6 or above Service 1 or above 10.0 Trend Micro OfficeScan 10.6 SP3 System Requirements All operating systems supported in OfficeScan 10.x, except 2000, are supported in this version. Keep your OfficeScan 10.x servers if you have clients running 2000 and you want to continue managing these clients. For details on managing these clients, see the topic Unsupported Operating Systems in the Installation and Upgrade Guide. Before upgrading clients running XP Professional, Vista, 7, Server 2003, and Server 2008, apply the required Microsoft service packs. XP Professional (32-bit) Service 2 or 3 XP Professional (64-bit) Service 1 or 2 Server 2003 Service 2 Server 2008 Service 1 or 2 Vista Service 1 or 2 Page 35 of 41

36 OfficeScan Client Upgrading From Version 8.0 Trend Micro OfficeScan 10.6 SP3 System Requirements All operating systems supported in OfficeScan 8.0, except 2000, are supported in this version. Keep your OfficeScan 8.0 servers if you have clients running 2000 and you want to continue managing these clients. For details on managing these clients, see the topic Unsupported Operating Systems in the Installation and Upgrade Guide. Before upgrading clients running XP Professional, Server 2003, Server 2008, and Vista, perform the following tasks: 1. Apply the required Microsoft service packs. XP Professional (32-bit) Service 2 or 3 XP Professional (64-bit) Service 2 Server 2003 Service 1 or 2 Server 2008 Service 1 or 2 Vista Service 1 or 2 2. Check if the client computer needs additional resources to run this OfficeScan version. Refer to the following table for details. Page 36 of 41

37 Resource OfficeScan 8.0 Client Requirement OfficeScan 10.6 Client Requirement Disk space 200MB ( XP/Vista/Server 2003/Storage Server 2003/Server 2003 R2) 350MB RAM 1GB ( Server 2008/Storage Server 2008/Vista) 1.5GB ( Vista) 2GB ( Server 2008 /Server 2008 R2/Storage Server 2008/Storage Server 2008 R2) Monitor Monitor that supports 800 x 600 resolution at 256 colors Monitor that supports 1024 x 768 resolution at 256 colors Page 37 of 41

38 OfficeScan Server Web Console Web Console Requirements Processor: 300MHz Intel Pentium or equivalent RAM: 128MB minimum Available disk space: 30MB minimum Others: Monitor that supports 1024 x 768 resolution at 256 colors or higher Browser: Microsoft Internet Explorer 7.0, 8.0, 9.0, or 10.0 Note: UI is not supported. Page 38 of 41

39 OfficeScan Virtualization Support VMware Citrix Microsoft ESX/ESXi Server (Server Edition) 3.5, 4.0, 4.1, 5.0, 5.1 XenDesktop 5.0, 5.5, 5.6, 7.0 Virtual Server 2005 R2 with Server (Server Edition)1.0.3, 2 Workstation and Workstation ACE Edition 7.0, 7.1, 8.0, 9.0 vcenter 4, 4.1, 5.0, 5.1 View 4.5, 5.0, 5.1 XenServer 5.5, 5.6, 6.0, 6.1, 6.2 XenApp 4.5, 5.0, 6.0, 6.5 XenClient 2.1 VDI-in-a-Box 5.1 Server bit Hyper-V Server 2008 R2 64-bit Hyper-V Hyper-V Server 2008 R2 64-bit 8 Pro/Enterprise 64-bit Hyper-V Server bit Hyper-V Note: OfficeScan only provides support for virtual platforms that are supported by the installed operating system. Page 39 of 41

40 OfficeScan Client Update Agent Processor: 800MHz Intel Pentium or equivalent Update Agent Requirements RAM: Available disk space: Others: 512MB (1GB for Update Agents running Vista) 1GB or more recommended (1.5GB or more for Update Agents running Vista) At least 700MB At least 1GB if the Update Agent will deploy hot fixes and the OfficeScan client program Monitor that supports 800 x 600 resolution at 256 colors or higher Page 40 of 41

41 OfficeScan Client Compatible Third-Party Products Microsoft Office XP, 2003, 2007, and 2010 Microsoft SQL Server 2005 and 2008 Terminal Services on Server 2003 and 2008 Server 2003/2003 R2 Clusters Server 2008/2008 R2 Failover Clusters Server 2012 Failover Clusters VMware View 4.5 and 5.0 Citrix XenApp 4.5, 5.0, 6.0, and 6.5 Citrix XenDesktop 5.0, 5.5, 5.6, and 7.0 Outlook Mail Scan supports the following Microsoft Office Outlook versions: 2002, 2003, 2007, 2010 Trend Micro OfficeScan 10.6 SP3 System Requirements Compatible Third-Party Products POP3 Mail Scan supports the following programs: Becky! Internet Mail 2.0 Eudora 6.2 Microsoft Outlook Express 6.0 Microsoft Office Outlook 2000, 2002, 2003, 2007, and 2010 Mozilla Thunderbird 1.5, 2.0, and 5.0 Mail (for Vista only) Foxmail 5.0, 6.0 Page 41 of 41

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