Düsseldorf, Germany. September 20-23, Preferred and Recommended Freight Forwarder of Messe Düsseldorf North America

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1 Düsseldorf, Germany September 20-23, 2016 Preferred and Recommended Freight Forwarder of Messe Düsseldorf North America International Shipping, Transportation and On-Site Handling Guidelines ROCK-IT Fairs & Exhibitions 241 Forsgate Drive - Suite 103 Jamesburg, NJ (USA & Canada) Phone Fax A Division of ROCK-IT Cargo USA LLC.

2 Rock-It Cargo Fairs & Exhibitions It s What We Do!

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4 Table of Contents Section Number Description of Contents Located on Page # I. Welcome 1. II. Recognized Freight Forwarder 1. III. Project Management Team 1. ** Deadline Dates for Air & Ocean Transport 2. IV. Oversized Shipments 3. V. Exhibition Material Originating Overseas 3. VI. Export Crating Requirements 3. VII. LATE/RUSH/Courier Shipments 3. VIII ROCK-IT and TSA & HOMELAND SECURITY 4. IX. Documentation Requirements 4. X. On-Site Handling in Düsseldorf 4. XI. Transportation and Handling Fees 5. XII. Special Arrangements - EMPTIES NIGHT 5 XIII. Insurance Coverage 5. XIV. Terms and Conditions 5. ** Pro-forma Invoice Form Attached - also available via Web-Link* ** Quotation Request Form Attached - also available via Web-Link* ** Insurance Request Form Attached - also available via Web-Link* ** On-Site Map Attached

5 It s Showtime! I. Show Dates: September 20-23, 2016 It gives us tremendous pleasure to welcome you to GLASSTEC Whether this is your first time exhibiting or you are a seasoned veteran you are embarking on an event that sets the standards for trade shows in your industry. As the leading Fairs & Exhibitions Forwarder in the industry, we have designed our shipping instructions and guidelines in such a way so as to relieve you of as much of the organizational burden as possible with regard to freight related matters, leaving you to concentrate on other priorities. Our service is a dependable, secure and guaranteed one. Follow our guidelines, meet our deadlines and you will have peace of mind knowing that your materials will be delivered to your booth in accordance with either your delivery instruction and/or your designated move in schedule as directed by the organizer. WE WILL GUARANTEE IT! II. OFFICIAL Preferred and Recommended US Freight Forwarder We are pleased to inform you Messe Düsseldorf North America has appointed Rock-It Cargo as the OFFICIAL PREFFERED AND RECOMMENDED US FORWARDER for events taking place in Düsseldorf. We are equally pleased to be working with our on-site partner, KN ExpoService, with whom we have had a strong working relationship for over 25 years. We are extremely proud to be recognized by Messe Düsseldorf North America in this OFFICIAL capacity and look forward to providing you with the high level of service and attention you have received from our project management team in the past. III. ROCK-IT FAIRS Project Management Team 93 YEARS Düsseldorf Experience Our experienced and dedicated team takes great pride in providing you with dependable logistics services that are second to none in the industry. Our staff has contributed significantly to the fairs & exhibitions industry in terms of project management, customer interface and service, follow up and follow through, as well as on-site attendance and attention. Your logistics move will be coordinated and arranged by a team of professionals headed by Bill Langworthy, Vice President of the Trade Show division of ROCK- IT Fairs. Bill has 35 years experience in this industry and specializes on trade shows taking place in Düsseldorf. He has worked on-site in Düsseldorf since 1983 and is extremely familiar with the physical handling of freight both in and out of the fairsite. He and his team will be on-site prior to, during and after the show to assist you with any questions or concerns that might arise. They will also coordinate the return of your empties to your booth, as well as the return of your equipment to the U.S. or alternate destination if applicable. Working with Bill will be Kelli Morrissey, Clint Ard Project Managers and Ron Arwood, Senior Operations Manager for ROCK- IT Fairs. Kelli, Clint and Ron have a combined 58 years of trade show logistics experience and are extremely familiar with the fairsite in Düsseldorf having handled numerous shows there over the years including past GLASSTEC events. NO OTHER US FAIRS & EXHIBITIONS FORWARDER HAS THE COLLECTIVE EXPERIENCE WORKING IN DŰSSELDORF THAT THE TEAM ENCOMPASSES. Please feel free to contact anyone one of them for specific questions or concerns you might have with regard to the physical movement of equipment in, on or out of the fairsite. Page 1

6 Regional Transport Scenarios for Ocean LCL and Airfreight GLASSTEC Build Up Dates: September 15-19, 2016 GLASSTEC Break Down Dates: September 24-27, 2016 Ocean LCL Pickup Deadlines Regional Pick Up Date Sail Date ETA Port Rotterdam ETA Düsseldorf Fairground August 1st August 11th August 21st August 29th Select your region and identify your options Regional Pick Up Date Airfreight Pickup Deadlines Flight Date ETA Düsseldorf Airport ETA Düsseldorf Fairground September 1st Sept.4th Sept. 6th Sept. 7th August 7th August 18th August 28th Sept. 5th September 6th Sept. 9th Sept.11th Sept. 12th August 14th August 25th Sept. 4th Sept. 12th July 27th August 12th August 22nd August 29th Select your region and identify your options September 8th Sept. 11th Sept. 13th Sept. 14th September 1st Sept.4th Sept. 6th Sept. 7th August 3rd August 19th August 29th Sept. 5th September 6th Sept. 9th Sept.11th Sept. 12th August 10th August 26th Sept. 5th Sept. 12th September 8th Sept. 11th Sept. 13th Sept. 14th July 28th August 7th August 23rd August 29th August 4th August 14th August 30th Sept. 5th August 11th August 21st Sept. 6th Sept. 12th July 27th August 12th August 22nd August 29th Select your region and identify your options Select your region and identify your options September 1st Sept.4th Sept. 6th Sept. 7th September 6th Sept. 9th Sept.11th Sept. 12th September 8th Sept. 11th Sept. 13th Sept. 14th September 1st Sept.4th Sept. 6th Sept. 7th August 3rd August 18th Sept. 1st Sept. 6th September 6th Sept. 9th Sept.11th Sept. 12th August 10th August 25th Sept. 8th Sept. 13th September 8th Sept. 11th Sept. 13th Sept. 14th July 15th July 24th August 24th August 31st Select your region and identify your options September 1st Sept.4th Sept. 6th Sept. 7th July 22nd July 31st August 31st Sept. 7th September 6th Sept. 9th Sept.11th Sept. 12th July 29th August 7th Sept. 7th Sept. 14th September 8th Sept. 11th Sept. 13th Sept. 14th FULL CONTAINER LOAD Exhibitors may require the use of a full container(s) for their equipment destined to the show ROCK-IT Fairs would be p leased to assist you with the planning and logistics associated with the positioning, transporting and unloading of the container at the fairsite and delivery of the equipment to your booth. Exhibitors requiring this service would receive from show ROCK-IT Fairs a logistics schedule that would be designed specifically for their particular move. This also would be applicable for shipments that are considered out of gauge that would require special handling and attention as well.

7 **Please Note: Our service is a secure and reliable one however, in the event the exhibitor opts for the last sailing option, ROCK-IT cannot be held responsible for any costs associated with delays that might occur that might effect the arrival date of the shipment to the fair site and in turn your booth. We of course will do all that can to proactively monitor and expedite the shipment however selection of this last sailing options constitutes an acknowledgment by the exhibitor that we would not be held responsible for any related costs. IV. Oversize Shipments Exhibitors may plan on sending equipment that will not fit in conventional steamship line containers. ROCK-IT Fairs Project Management Team can arrange for specialized over-sized transport throughout the US and in turn through to your booth, which would include all special documentation and DOT arrangements as required by law. V. Exhibition Material/Equipment/Stand Materials Originating Overseas Should your exhibit material originate from a location other than the US, with our extensive worldwide network of offices and agents, ROCK-IT Fairs will provide you with service from any origin point throughout the world, to your booth and, if applicable after the show, return it to it s point of origin to include all of the return customs clearance procedures in that country of destination. VI. Export Crating Requirements // MARKING ROCK-IT Fairs offers the broadest range of packing and crating services for international transport to and from international trade shows via ocean or air. Our crating services are arranged by a team of experts with extensive experience in the crating of exhibition equipment related to all fields. From the handling of the most delicate electronic and computer systems to the largest industrial machinery and equipment, every shipment receives the same personal service and attention that makes ROCK-IT Fairs the logical choice should you require export packing. Marking of your crates/cartons should be as follows: "Your Company Name" GLASSTEC 2016 C/o ROCK-IT FAIRS Düsseldorf Fairgrounds Hall# Stand# No.1 (and up) of /Gross Weight of Piece: We strongly suggest that you have the corners of your crates/cartons marked with either bright RED and BLUE spray paint or marking tape. At the conclusion of the show this will assist us in identifying and returning your empties in an expeditious manor. VII. LATE/RUSH/COURIER Shipments Sent Direct to Düsseldorf So often, as experience dictates, exhibitors will have late/rush/courier shipments containing replacement parts, small machines, brochures, converters, software, etc that for one reason or another needs to be sent via expedited courier service. We recognize this and certainly understand the need for this. However, we would ask that for shipments that might originate beyond the last airfreight deadline dates as listed in our Instructions, that you consult with us PRIOR TO sending your last minute shipment via express or overnight service only so that we can provide you with specific instructions with regard to completing the courier airway bill, which will ensure the proper clearance and expeditious delivery to your stand at the fairsite. We also will request that you provide us a copy of the airway bill and proforma invoice. Page 3

8 VIII. European Union Emergency Measures for Coniferous Non Manufactured Wood Packaging Material The Commission of European Communities has adopted emergency measures requiring the treatment and marking of all new and used coniferous (e.g. pine, spruce, fir) non-manufactured wood packing material (NMWP) originating in the United States, Canada, China or Japan and departing on or after October 1, 2001, to prevent the introduction of the pinewood nematode. For frequently asked questions on NMWP going to the European Union, your questions to or visit or of course feel free to contact our office for additional assistance. It is important that we are advised if your goods contain coniferous NWPM and will require fumigation or heat treatment, allowing us to tailor your shipping schedules accordingly. USDA ENFORCES NEW WOOD PACKAGING IMPORT REQUIREMENTS The U.S. Department of Agriculture's Animal and Plant Health Inspection Service today announced that it will enforce new requirements for wood packaging material (e.g., wooden pallets, boxes and crates) imported into the United States from other countries. These regulations were published in the Sept. 15, 2004, Federal Register and are effective Sept. 16, The new requirements specify that wood packaging material be either heat treated or fumigated with methyl bromide and marked with an approved international logo, certifying that the wood packaging material has been appropriately treated. Wood packaging material imported without the international logo after Sept. 16 will be subject to re-exportation. Treatment or destruction of the noncompliant wood packaging material will not be permitted. This wood packaging requirement will affect any shipments destined to the show that would, in fact return at the conclusion of the show. The new requirements are based on the International Plant Protection Convention (IPPC) standards on wood packing materials, which prescribe globally accepted measures to be applied to wood packaging materials to reduce the risk of pest introductions via wood packaging material. The United States is one of 116 member countries adopting the international standards. The enforcement requirements in the United States will be conducted in accordance with the Department of Homeland Security s (DHS), Customs and Border Protection (CBP) Operational guidelines which will become effective on Sept. 16, Details of the DHS CBP enforcement operation for wood packaging material may be obtained at ROCK-IT WORKING WITH TSA AND HOMELAND SECURITY ROCK-IT CARGO Fairs & Exhibitions is taking an active role in working with the TSA in Washington, DC in helping to define regulations as they relate to the constant changes as they relate to Homeland Security. Rest assured your shipment will be handled in accordance with the most current Federal Guidelines ensuring the most efficient and expeditious handling of your shipment not just to Dusseldorf but its return as well. Don t take a chance on moving your shipment with a company who simply follows direction ROCK-IT helps to establish that direction in the best interests of safety and security coupled with the time sensitive need to move your exhibition material without delay. Page 4

9 IX. Documents Required for Customs Clearance in Düsseldorf All equipment must clear customs in Düsseldorf, whether the clearance is arranged on a temporary or permanent basis. In order to arrange clearance, we must have a completed Proforma Invoice and Packing List for your shipment. A Proforma Invoice and Packing List, that we developed and has been approved by German customs, is being provided for your use. If you would prefer, ROCK-IT Fairs would be pleased to complete this document on your behalf. In order to do so, we will require a list of the items that you are planning to send along with values assigned to those items. We also would require the dimensions and weight of the shipping piece(s) as well. The Proforma Invoice and Packing List, or the information enabling us to prepare the document, needs to be in our possession not later than the day we pick up the equipment from your facility or the day you deliver to our export terminal, depending on the individual exhibitors transport scenario. X. Handling of Your Exhibit Material On-Site at the Düsseldorf Fairgrounds In conjunction with our on-site partners in Düsseldorf, KN ExpoService GmbH we will clear all exhibition material through German Customs and deliver to the fairgrounds. Upon arrival, we will inventory and store the equipment in our on-site warehouse until the day on which you would like for us to arrange delivery to your booth. We will do so coordinating all labor and equipment necessary, and provide you with labor and or equipment for unpacking, assembling and positioning, if necessary. Once your empty crates/cartons are ready to be removed from your booth, we will arrange to have them picked up and taken to the empty storage facility on-site. At the close of the show, we will arrange for the re-delivery of your empties, re-packing if necessary, arrange for the re-export of your exhibition material to any destination and prepare and complete all necessary export documentation, including cancellation of temporary import bonds. Our US Project Management team will be with you every step of the way, prior to, during and after the show. XI. Transportation and Handling Fees We would be pleased to provide you the costs associated with the transportation, handling and clearance of your exhibit materials to GLASSTEC In order to do so, we would ask that you take a moment and complete our Quotation Request Form, which is contained herein. Please fax or the completed form to GLASSTEC@ROCKITCARGO.COM. Please also feel free to visit our web link to request your quotation at Please be as precise as possible when completing the form, as the costs will be based on the information that you provide to us. A quotation specifically tailored to your transportation needs and on-site handling requirements will then be prepared and either ed or faxed to you within 24 hours or less for your review. Our proposal will include absolutely all of the charges that would be associated with your move. We also can assure you that there will be absolutely and unconditionally no hidden charges. Page 5

10 XII. SPECIAL ARRANGEMENTS - HANDLING AND RETURN OF EMPTIES Re-Packing/Re-lifting on night of the Breakdown! ROCK-IT Fairs places incredible significance on the expeditious return of empties on the night of the breakdown. We will, as we have in the past make special storage arrangements for US exhibitors empty crates and cartons. In doing so, the return of empties at the close of the show on September 3 rd will be immediate, upon our receiving access to the halls by Security and Show Management. We of course are in a position to assist you with your repacking or, in the event you need additional crating/packing materials, we would be pleased to provide you with whatever is necessary. Our Project Management staff will remain on-site in Düsseldorf to oversee the pick up of your packed/crated materials and supervise their delivery to our security terminal. We request strongly that you do not leave your material unattended at your stand until one of our Project Management team arrives to see that it is secure for transport to our security warehouse. We are extremely proud of the immediacy as it relates to just how quickly we arrange the empty return to our exhibitors no one arranges it quicker and gets you on your way home faster than we do! XIII. Transportation and On-Site Insurance Coverage While ROCK-IT Fairs always maintains the utmost care in handling your cargo, there are inherent risks involved in transportation that may cause losses beyond our control. As you may know, all companies in the logistics industry incorporate in their documents clauses limiting their liability in the event of loss or damage to cargo or consequential loss resulting from negligence, delay, etc. These limitations of liability are standard throughout the industry and are based on various treaties and approved by national transport associations To effect cargo insurance on all of your future shipments handled by ROCK-IT Fairs simply complete the attached Cargo Insurance Request Form and return it to our office. We encourage you to take advantage of our cargo insurance program to ensure your goods are properly protected against the many perils of international transit. Even if you have your own cargo insurance policy, we may be able to provide you with broader coverage and more competitive rates. XIV. ROCK-IT Cargo Terms and Conditions ROCK-IT Cargo will coordinate the entire shipping transaction. The exhibitor will receive one invoice covering all charges to delivered stand and one for the return, should the latter apply. Our invoices are payable upon presentation, but not later than the commencement of the show for the outbound cargo and prior to return of the cargo to the customer for return charges. In accordance with this shipping instruction, ROCK-IT Cargo arranges for shipping of exhibits from the designated locations to the booths at the exhibition site. However, the liability for loss or damage of material shipped under ROCK-IT Cargo direction, on behalf of its client is limited to the liability of the carriers and/or service contractors employed on the client's behalf, as stated in their tariff of conditions of operation. Page 6

11 FORM Insurance So often we at ROCK-IT Fairs & Exhibitions hear from exhibitors, comments such as, We don t need Insurance or We have our own Insurance. For regular exports and traffic - we can accept that - however - does your insurance cover the following which are only a few points that we feel are indicative of why exhibitors should consider our coverage? We are committed to insure your equipment and thus ensure the success of your trade show! UNPAID Vendors: Covers the seller in the event the overseas buyer does not pay for lost or damaged cargo that would be covered by our policy. Airfreight Replacement: Covers the expedited repair or replacement of a shipment in the event of damage or loss en-route to an exhibition. It provides that the replacement or parts may be sent via airfreight and the additional expense of the airfreight will be covered even though the original shipment may have been sent via ocean freight. Atmospheric Conditions: Covers losses attributable to changes in atmospheric conditions and humidity. The clause also eliminates gray area and the possibility of claim being denied with an argument of inherent vice. Concealed Damage: This clause acknowledges that there is ALWAYS a chance that damage may go undetected for a period of time. This clause will allow claims discovered within 90 days by the phrase deemed to have occurred during the insured transit without burdening the Assured to prove the loss occurred during the insured transit. Rental Clause: Provides coverage for reimbursement to our customers for rental expenses. In the event equipment needs to be rented up to $10, per claim (if replacement part or parts cannot be obtained in time to meet deadline of the delivery) our customer may rent substitute goods of an equivalent specifications. Costs of renting such goods may not exceed an amount equal to the cost which would have been incurred in air freighting replacement parts.

12 Insurance Request ROCK-IT Cargo s liability and that of our selected vendors, is limited in the event of loss or damage to cargo, We encourage you to purchase all-risk cargo insurance to protect your financial interests or contact your own insurance coverage to request riders to your current policy. Name of Trade Show/Show Dates/Location Exhibitor/Company Name and Address GLASSTEC 2016 September 20-23, 2016 Düsseldorf, Germany Please effect all-risk cargo insurance on this shipment as handled by ROCK-IT CARGO USA. I understand that coverage is for transit to the exhibition, while at the exhibition and the return. If the cargo is to travel to additional exhibitions, I understand there will be additional premiums for each additional exhibition. The coverage will cover transit to the additional exhibition and while at the exhibition I additionally understand that coverage is subject to the policy and underwriters selected by ROCK-IT CARGO USA and governed by the terms and conditions of the selected policy. Copies of the coverage are available upon request. **Please be aware that our insurance covers War Risks while in transit, as well** Requested Insured Value $ USD (CIF Value, plus 10%) In addition to coverage of goods, packaging material to be insured Value $ USD **NOTE Deductible For consignments values as per below: Less than $ 100,000 subject to up to 5% deductible per claim, min $ max $ Exceeding USD 100,000.00, deductible confirmed on application. **NOTE - Glass products are covered with a 5% deductible or $5000 minimum based on the insured amount** Please advise us, if any of these goods will be made of glass. **NOTE No coverage is in force for any cargo left unattended which does not maintain 24 hour securi- Please only effect all-risk warehouse insurance for any shipment that is taken out of the course of transit and temporarily warehoused. I understand that recovery may be limited in the event of a claim to carrier s liabilities, but I do not want to purchase cargo insurance at this time. Signature: ** Printed : Name Company Name: Date: **Signature of this request for insurance confirms understanding that settlement of all ROCK-IT CARGO USA s invoices must be paid in full, without deductions, in order for claims to be processed and settled**

13 ROCK-IT Fairs maintains a working office which is located behind the KN Expo Warehouse located next to Hall 6. There should be no need for you to come looking for us as we will make it a point to visit with and maintain contact with you on a daily basis!