Dow Automotive ANSI/AGRSS Accreditation Assistance Package

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1 Dow Automotive ANSI/AGRSS Accreditation Assistance Package Table of Contents Introduction and Overview AGRSS Declaration of Standards Conformance Deliverable AGRSS Declaration of Standards Conformance Deliverable AGRSS Declaration of Standards Conformance Deliverable AGRSS Declaration of Standards Conformance Deliverable AGRSS Declaration of Standards Conformance Deliverable AGRSS Declaration of Standards Conformance Deliverable AGRSS Declaration of Standards Conformance Deliverable AGRSS Declaration of Standards Conformance Deliverable

2 PAGE 2 Introduction and Overview Thank you for your continued commitment to auto glass safety and quality and industry advancement by applying for your AGRSS accreditation. This package is designed to help you complete your Application for Registration of Compliance with ANSI/AGRSS Automotive Glass Replacement Standard in order to obtain your accreditation. The following pages contain documents to help you complete all eight selfassessment deliverable requirements on the AGRSS deliverables checklist-sheet pictured below. We recommend you visit to review the standard and all registration requirements, and to download all original forms located here:

3 PAGE 3 AGRSS Declaration of Standards Conformance Deliverable Copy of form used to record condition of vehicle that could compromise the retention system Section 3.0 of ANSI/AGRSS Standard: Those engaged in automotive glass replacement shall not undertake or complete such installation when any related condition would compromise the retention system and the owner/operator shall be so notified. Dow Automotive response: We furnish the following Fixed Glass Replacement Record form for you to record your vehicle pre-installation inspection notes. INSTRUCTIONS: COPY THE FIXED GLASS REPLACEMENT RECORD FORM ON PAGE 4 OF THIS DOCUMENT, AND ATTACH IT TO YOUR AGRSS DELIVERABLES CHECKLIST-SHEET.

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5 PAGE 5 AGRSS Declaration of Standards Conformance Deliverable Copy of the retention system manufacturer/ private labeler document that specifies compliance to a quality assurance standard. Section 4.01 of ANSI/AGRSS Standard: Those engaged in automotive glass replacement shall use retention systems that are produced under documented quality assurance standards. Dow Automotive response: All Dow Automotive materials are manufactured according to internal American Standard Testing Method (ASTM) and International Standardization Organization (ISO) procedures. Furthermore, our adhesives meet or exceed all OEM and Federal Motor Vehicle Safety Standards (FMVSS) and are crash proven, having passed the FMVSS 212 windshield retention test. Dow Automotive also subjects all their adhesives to severe long-term durability lab and field tests to ensure lasting performance and long-term safety. Our code of practice ensures that all vehicles are restored to the OEM design specification for structural integrity and aesthetics. And, our products and training comply with all AGRSS standards. In addition to documents provided for conformance here, we also provide Dow Automotive users with Safe Windshield Replacement Facts and Corrosion is Dangerous informational brochures for their customers. These serve a purpose in section 1.2 of the ANSI/AGRSS Standard: To promote public awareness of the need for safe installation procedures, which will reduce the risk of personal injury and/or death from traffic accidents. INSTRUCTIONS: COPY THIS PAGE AND ATTACH IT TO YOUR AGRSS DELIVERABLES CHECKLIST- SHEET.

6 PAGE 6 AGRSS Declaration of Standards Conformance Deliverable Copy of the retention system manufacturer/ private labeler document that specifies retention system being either OEM approved or equivalent. Section 4.03 of ANSI/AGRSS Standard: Those engaged in automotive glass replacement must use either an OEM-approved retention system or equivalent retention system as certified in writing by the equivalent retention system manufacturer directly or through a private labeler. Dow Automotive response: Dow Automotive supplies the urethane adhesives used to originally install windshields in nearly all domestic autos and two thirds of all vehicles manufactured worldwide. Adhesive systems from Dow Automotive have passed all Ford, GM, DaimlerChrysler and transnational manufacturer durability, vibration, cold impact and fogging resistance performance tests, including the two-year Michigan exposure test required exclusively by DaimlerChrysler. When used as directed, all Dow Automotive adhesives meet or exceed all of the OEM strength requirements outlined in glass bonding specifications. INSTRUCTIONS: COPY THIS PAGE AND ATTACH IT TO YOUR AGRSS DELIVERABLES CHECKLIST- SHEET.

7 PAGE 7 AGRSS Declaration of Standards Conformance Deliverable Copy of cover of retention system manufacturer/private labeler current written instructions. Section 4.04 of ANSI/AGRSS Standard: Those engaged in automotive glass replacement shall obtain and follow written comprehensive and current application instructions from the retention system s manufacturer or private labeler. These instructions shall include at least the proper use of the retention system storage specifications, minimum drive-away time charts containing temperature and humidity variables if applicable, and any special procedures required for adverse weather conditions. Dow Automotive response: We update and distribute product brochures like the following regularly. These contain: Application details and requirements Drive-away time charts with temperature and humidity variables Step-by-step installation instructions Safety precautions Storage and shelf life information INSTRUCTIONS: COPY THE SAMPLE PRODUCT BROCHURE ON PAGES 8-11 OF THIS DOCU- MENT AND ATTACH IT TO YOUR AGRSS DELIV- ERABLES CHECKLIST-SHEET.

8 PAGE 8 Sample product brochure - page 1

9 PAGE 9 Sample product brochure - page 2

10 PAGE 10 Sample product brochure - page 3

11 PAGE 11 Sample product brochure - page 4

12 PAGE 12 AGRSS Declaration of Standards Conformance Deliverable Copy of drive-away time chart provided by retention system manufacturer Section 5.03 of ANSI/AGRSS Standard: No automotive glass replacement shall be undertaken using an adhesive glass retention bonding system that would not achieve minimum drive-away strength by the time the vehicle may be reasonably expected to be operated. Dow Automotive response: Drive-away time data like the following charts are included in all Dow Automotive product literature and technical data. INSTRUCTIONS: COPY THE DOW AUTOMOTIVE DRIVE-AWAY TIME DATA SHEET ON PAGES 13 AND 14 OF THIS DOCUMENT AND ATTACH IT TO YOUR AGRSS DELIVERABLES CHECKLIST- SHEET.

13 PAGE 13 Dow Automotive Drive-away Time Data Crash testing is the only way to prove an adhesive system s safe drive-away claims. BETASEAL safe drive-away times are confirmed through actual vehicle crashes. We use the same adhesives and procedures for our tests that you would for an aftermarket replacement. Advanced cure Advanced-cure urethane adhesive is a one-component material with enhanced chemical crosslinking to speed bonding for safe drive-away times. Advanced-cure reinforce isotropic network adhesive (RINA) technology reduces dependence on moisture. RINA creates uniform and reinforced properties throughout the bead for high initial green strength, resulting in faster, safe drive-away times. BETASEAL Express, BETASEAL 0 ne and BETASEAL Advantage Safe drive-away time FMVSS 212 with passenger-side air bag Temperature 0 F (-17.8 C) and above Time 1 Hour Conventional cure Conventional-cure adhesives rely on temperature, humidity and time to cure. The water in the air causes a chemical reaction in the adhesive. The adhesive bead cures from the outside to the center as the moisture diffuses into the adhesive. The curing bonds the adhesive to the substrates. BETASEAL U-400HV Safe drive-away times FMVSS 212 with passenger-side air bag Relative Temperature Humidity F F F F F F F >110 F (%) ( C) ( C) ( C) ( C) ( C) ( C) ( C) (>43.3 C) > 90 7 Hours 5 Hours 5 Hours 3 Hours 2 Hours 2 Hours 2 Hours 2 Hours Hours 6 Hours 5 Hours 3 Hours 2 Hours 2 Hours 2 Hours 2 Hours Hours 7 Hours 5 Hours 4 Hours 3 Hours 2 Hours 2 Hours 2 Hours Hours 12 Hours 7 Hours 5 Hours 3 Hours 3 Hours 3 Hours 2 Hours Hours 20 Hours 12 Hours 7 Hours 6 Hours 5 Hours 5 Hours 4 Hours Below 40 F (4.4 C) use BETASEAL Express, BETASEAL 0 ne or BETASEAL Advantage Trademark of The Dow Chemical Company

14 PAGE 14 Dow Automotive Drive-away Time Data BETASEAL U-418 and U-418HV Primerless to Auto Glass Safe drive-away times FMVSS 212 with passenger-side air bag Relative Temperature Humidity F F F F F F F >110 F (%) ( C) ( C) ( C) ( C) ( C) ( C) ( C) (>43.3 C) > Hours 8 Hours 6 Hours 5 Hours 4 Hours 3 Hours 3 Hours 3 Hours Hours 13 Hours 10 Hours 7 Hours 5 Hours 3 Hours 3 Hours 3 Hours Hours 17 Hours 13 Hours 8 Hours 5 Hours 4 Hours 4 Hours 3 Hours Hours 30 Hours 19 Hours 13 Hours 8 Hours 6 Hours 5 Hours 5 Hours Hours 40 Hours 25 Hours 23 Hours 20 Hours 17 Hours 15 Hours 9 Hours Below 40 F (4.4 C) use BETASEAL Express, BETASEAL 0 ne or BETASEAL Advantage U-428 Plus and U-838 Primerless to Auto Glass Safe drive-away times FMVSS 212 with passenger-side air bag Relative Temperature Humidity F F F F F >90 F (%) ( C) ( C) ( C) ( C) ( C) (>32.2 C) > Hours 14 Hours 10 Hours 6 Hours 6 Hours 4 Hours Hours 18 Hours 15 Hours 8 Hours 7 Hours 5 Hours Hours 32 Hours 20 Hours 15 Hours 10 Hours 8 Hours Hours 42 Hours 27 Hours 25 Hours 22 Hours 19 Hours Below 40 F (4.4 C) use BETASEAL Express, BETASEAL 0 ne or BETASEAL Advantage Trademark of The Dow Chemical Company

15 PAGE 15 AGRSS Declaration of Standards Conformance Deliverable Copy of your record utilized to record driveaway times specified to the vehicle owner/operator (make sure names of owner/operator do not appear). Section 5.04 of ANSI/AGRSS Standard: The vehicle owner/operator shall be advised of the minimum drive-away time under the circumstances of the replacement. Dow Automotive response: We furnish the following Fixed Glass Replacement Record form for you to record installation information including time glass was set, temperature and relative humidity at start of curing process, and vehicle release time. INSTRUCTIONS: COPY THE FIXED GLASS REPLACEMENT RECORD FORM ON PAGE 4 OF THIS DOCUMENT, AND ATTACH IT TO YOUR AGRSS DELIVERABLES CHECKLIST-SHEET.

16 PAGE 16 AGRSS Declaration of Standards Conformance Deliverable Copy of your record utilized to note retention system lot numbers and glass part Department of Transportation (DOT)/part numbers (make sure name of owner/operator does not appear) Section 5.07 of ANSI/AGRSS Standard: All adhesive system component lot numbers must be traceable to each job. Section 5.08 of ANSI/AGRSS Standard: All glass parts must be traceable to the installation by a DOT number and part number. Dow Automotive response: We furnish the following Fixed Glass Replacement Record form for you to record installation information including product lot and DOT numbers. INSTRUCTIONS: COPY THE FIXED GLASS REPLACEMENT RECORD FORM ON PAGE 4 OF THIS DOCUMENT, AND ATTACH IT TO YOUR AGRSS DELIVERABLES CHECKLIST-SHEET.

17 PAGE 17 AGRSS Declaration of Standards Conformance Deliverable Sample copy of AGR-related training certificate of personnel performing auto glass replacement indicating form of training maintained. Section 8 of ANSI/AGRSS Standard: Technicians installing replacement automotive glass shall be fully qualified for the tasks they are required to perform. Such qualifications shall include, at a minimum, completion of a comprehensive training program with a final exam and a continuing education component. The program shall include, among other things: a) AGR safety issues. b) an understanding of OEM installation standards and procedures. c) relevant technical specifications. d) comprehensive retention system specific training. e) the opportunity to apply and demonstrate the skills technicians learn. Dow Automotive response: Dow Automotive has offered its industry-leading Fixed Glass Installation Training Program, and customized training programs for almost 30 years. More than 16,000 technicians have received certificates of program completion like the sample on page 19. We update and distribute the following Fixed Glass Installation Guide regularly. The 28-page guide includes these sections: Code of Practice Product safety Use the proper amount of adhesive Vehicle preparation Corrosion prevention and treatment INSTRUCTIONS: COPY THE COVER OF THE FIXED GLASS INSTALLATION GUIDE ON PAGE 18 OF THIS DOCUMENT, PLUS THE TECHNI- CIAN S OWN CERTIFICATE OF PROGRAM COM- PLETION, AND ATTACH THESE TO YOUR AGRSS DELIVERABLES CHECKLIST-SHEET.

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19 PAGE 19 Sample certificate Dow Automotive 555 Gaddis Boulevard Dayton, Ohio Toll free: Phone: Fax: Trademark of The Dow Chemical Company Dow Automotive is a business unit of The Dow Chemical Company and its subsidiaries. Form No HMC

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