Heart & Hands Leadership Development Workshops Teaching Timeless

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "Heart & Hands Leadership Development Workshops Teaching Timeless"

Transcription

1 Heart & Hands Leadership Development Workshops Teaching Timeless Skillful leadership is the key to attracting, motivating and retaining the most talented people and it s the key to building performance. This is why an investment in leadership development is among your most powerful long-term competitive advantages. I offer a comprehensive series of half-day workshops, covering all the most essential topics, with a focus on highly practical timeless leadership practices - you won t find the latest fad here. Workshops can be taken singularly or together as a comprehensive development program. Using the guided discovery method, I ll work to cultivate a passion for leadership and reenergize your leadership team as they come together around the workshop table. Together, they ll build more expertise and become a more cohesive team as they share thinking. Employee workshops give people throughout the organization the keys to becoming more valuable and more successful team members. These workshops are appropriate to leaders of all experience levels and make an excellent and engaging addition to team retreats. Most topics are also offered as speaking engagements Dan Gaynor President, Gaynor Consulting Inc. For Leaders: Leadership Foundations Workshop Index Leader / Follower Relationships: The Workplace Dance Feedback: The DNA Of Strong Teams Change Management: 10 Steps Vision And Culture: The Inspiration Teams Run On Communication That Builds Engagement Workplace Coaching: Turning Talent Into Strength Leadership Power: A Creative Or Corrosive Force Performance Management 7 Powerful Choices Team Building Building A Leadership Team: The Nervous System Of The Corporate Body Leading Through Hardship Effective Interviewing And Recruitment For Employees: I offer a selection of four workshops designed to help your employees discover how to develop a more satisfying and successful approach to work, becoming stronger members of the team they are part of. Leader / Follower Relationships: The Workplace Dance Ten Habits For Success At Work Feedback For Employees Vision And Culture For Employees Page 1, Gaynor Consulting Inc. 2004

2 Leadership Foundations Leadership Workshops For teams seeking a comprehensive program, this is the workshop to start with. You will explore many of the most fundamental and powerful questions such as: What is the leader s job description? How is leadership different than management? Are leaders born or made and, what are some of the most important characteristics of good leaders? The leadership / team performance connection The characteristics of the best and worst leaders An introduction to leadership relationships The powerful combination of caring and strength The Doctrine of Distance The leader s motivation and heart Leader / Follower Relationships: The Workplace Dance: The one workshop every organization and every leader should take. Countercultural and powerful, this 1/2 day will change the way you see leading and following. It will help you remove the organizational resistance that makes change so difficult. A companion workshop is also available for employees. The culture challenge The five complementary conditions of leading and following well. The eight qualities of good direction Participative decision making Three aspects of team life the leader must be prepared to protect with authority The power of acceptance and the buy-in trap Three choices to deal with resistance. The three reasons every leader must be a good follower Feedback: The DNA Of Strong Teams Feedback is such a powerful and essential leadership skill that I describe it as the DNA of team development, yet most leaders don t fully appreciate why it is so important, or how to provide quality feedback. Developing better feedback habits is among the fastest ways for virtually all leaders to improve. A companion workshop is also available to help employees appreciate the value of feedback and learn to receive it well. The employee perspective The seven roles feedback plays in building performance The two variations: encouragement and correction. A three step pattern for effective feedback The seven characteristics of effective feedback Feedback and employee dismissals Unveiling characteristic behavior Change Management: 10 Steps Periods of change are not business as usual, teams are weakened or strengthened by them. Change management exposes leadership strengths and weaknesses. Get it wrong and the change you should have been able to implement in months can drag on for years, holding your organization back - worse yet, you may incite rebellion. Drawing on the first hand experience of three integrations, the resolution of two labour disputes, and several other cultural and strategic change efforts, I offer a half-day workshop to share the 10 step approach I used to lead several successful change efforts. Building relationships that support change. The keys to participative decision making and the problems presented by a consensus approach. The problem with buy-in and the much stronger alternative of acceptance. Using vision and reason to build support. The essential role of honesty. The eight practical keys to providing good direction. Change oriented communication practices. Responding to supporters and detractors. Celebrating progress and building momentum. Vision And Culture: The Inspiration Teams Run On Everyone wants to be led someplace worthwhile, someplace better, this is the opportunity vision and culture present. The most effective leaders champion vision and culture to build purpose and inspire people to do their best work. Good leaders know that when they get these two right, performance follows. Learn how to take your vision and culture to a new and powerful level. A companion workshop is also available for employee groups. Vision s inspirational quality The keys to effective vision. Turning vision into performance. Defining culture Hallmarks of high performance culture Designing and presenting culture Overcoming resistance The three stages of culture development Page 2, Gaynor Consulting Inc. 2004

3 Communication That Builds Engagement In survey after survey, people name more communication as the key to improving morale and performance, yet few leaders know how to make the most of this opportunity. In this workshop participants discover the keys to effective group and individual communication. The objectives of effective communication The eight benefits of communication A simple powerful formula for effective staff and individual meetings built around three powerful questions The eight qualities of effective communication Managing expectations The keys to effective listening Workplace Coaching: Turning Talent Into Strength Every good leader is a coach. Discover how coaching turns talent into strength as it builds relationships. Discover the keys to effective coaching as we deconstruct video of a professional coach in action. Don t miss this opportunity to take your team s skills and dedication to a new level. Highlights The benefits of coaching Coaching and accountability Keys to effective coaching The coaching cycle Developing a coaching plan The keys to effective role playing The trust factor Introducing coaching Leadership Power: A Creative Or Corrosive Force Every leader has positional power. Used well, it becomes an essential creative force. Used poorly, it becomes corrosive. In this powerful workshop we examine the way the most effective leaders use their positional authority. Power and character Authority versus influence Control and delegation Keys to effective delegation The benefits of a loose grip Power and situational leadership Three facets of team life the leader must protect with power The power of a leader s expectations Performance Management Poor performers present the tests of conscience that leave leaders hesitating and unsure. In this foundational workshop participants discover an approach to performance that serves both people and the organization, learning that the most caring leaders don t have to choose between the organization and people. We examine the process, but more importantly, the big forces that hold leaders back - pain and conflict. This is a must have workshop for every team that hopes to reach for its fullest potential Performance management and the corporate body The performance cycle Job Fit The dynamics of pain and conflict Keys to constructive conflict Avoiding Tin Ear Syndrome Progressive discipline Meeting the test of fairness 7 Powerful Choices This topic is a favorite for both workshops and keynotes, it focuses on the reality that leadership is all about choices. And leadership choices powerfully influence the team s development or decline. This workshop will take participants into many of the most important choices they make and often don t think much about. The choice between team and self The relationships choice: close or distant Choosing words with care Choosing to avoid or engage in the tough conversations The choice between controlling or setting free The choice to follow or resist And finally, the choice between sincerity and hypocrisy - the power of a leader s example. Team Building Great teams don t happen by accident, they are the result of skillful leaders taking purposeful steps. Drawing on a career s worth of experience in building satisfying high performance teams, this workshop unpacks the how and why of team building. The leader s perspective The organization as a corporate body The team building steps The importance of role clarity, performance and accountability The simple and powerful principle of Job Fit Page 3, Gaynor Consulting Inc. 2004

4 Building A Leadership Team: The Nervous System Of The Corporate Body Your leadership team is the nervous system of the corporate body. This team must skillfully direct employees, just as it must be able to respond the world around it - a world of customers, suppliers, competitors and so much more. The way your leaders act singularly and collectively is critical to the team s performance. Whether you are forming, storming or norming, if you are looking for a more cohesive, higher performing leadership team this is the workshop for you. The nervous system of the corporate body Hallmarks of high performance teams Deciding who goes and who stays Valuing differences and complimentary leadership Developing leadership talent Four problems to avoid The flow of authority Monitoring the network Leading Through Hardship Difficult times define leaders. These are the times when teams need strong leadership the most, when the stakes are the highest. Discover how to adjust your leadership to give your team what it needs most to make it through rough waters and emerge stronger and more confident. Know the enemy Leading from the front Bringing hope Tighten the focus Taking control Communication keys Celebrating wins Effective Interviewing and Recruitment Hiring the right person, is often one of the greatest team building opportunities. The right person can build team performance and help you turn your culture in the right direction. The wrong person can be an expensive setback, as you deal with the negative impact he or she has on the team and you repeat the costs of the search, orientation and training process. It makes sense to make sure your search and interviewing practices position you for success. The opportunity and cost of getting it right and wrong. The connection to succession planning. The importance of, and keys to developing a clear profile. The biggest mistakes Understanding characteristic behavior. Looking for positive patterns. Keys to effective questions and listening skills. The second interview Searching for and affirming a culture match. Effective reference checks. Employee Workshops While leadership development is essential, it also makes sense to develop the biggest part of the organization - employees. I offer a series of workshops specifically designed to help you build a more dedicated, more motivated workforce. The size of workshop groups is limited only by the size of the facility, making employee training one of the most cost effective options you have for building team performance. Employment Relationships For Employees In this 1/2 day workshop participants discover the five conditions of successful employment relationships, understanding the complementary nature of the best relationships between leaders and followers. Along the way they discover a few simple adjustments that help them become more valuable and more successful at work. The way culture affects our outlook at work The corporate body The two measures of success The five conditions of successful relationships The power of acceptance and the peril of resistance. Three powerful choices 10 Habits For Success At Work In this very popular 1/2 day workshop employees discover 10 habits that lead to lasting job satisfaction and success. This workshop is an excellent foundation to help leaders set annual development goals for their employees. Your place in a corporate body Value creation Optimism and adaptability Learning to follow Doing what is most important Page 4, Gaynor Consulting Inc. 2004

5 Playing to strengths Finding balance Feedback For Employees Feedback is such an essential skill that we describe it as the DNA of performance. In this companion workshop to our leadership version on the same topic employees open up and explore feedback as a key to their professional development and success at work. Together with our leadership version, this workshop can help you fast track the development of a culture of feedback. Feedback and professional development The organizational roles feedback plays The characteristics of effective feedback The three step model of effective feedback The barriers to receiving feedback well Responding to feedback we don t agree with Vision And Culture For Employees We strongly recommend this companion workshop for leaders wishing to take their organizational culture to a new more powerful level - whether you re trying to build on a good culture or turn a bad one around. Defining culture The connection between culture and job satisfaction The vision for your organization s culture The employee s role in shaping culture In an environment where babyboomers will soon be leaving the workplace and the workforce will shrink dramatically, employees are discovering they have choices. Increasingly, they won t stay with organizations that are not well led. I learned many years ago that leadership, and workplace development, are the keys to attracting, motivating and retaining talent. Every leadership development experience should be founded on content and experience. I unapologetically teach practical and timeless leadership skills - you won t find the latest fad or trend here. It s my goal to ensure participants leave with skills they can put to work right away, skills that get results. I developed these workshops based on my experience as a senior executive where over a career spent building high performance teams and leading change from coast to coast. I deliver each workshop personally. Regardless of the industry you work in, these practices work. They met the test throughout my leadership career. Dan Gaynor President, Gaynor Consulting Inc. Fees: Workshops are 3 1/2 hours long. Your investment is $3, plus applicable taxes, $2,500 if you take two or more workshops in a year. Discounted fees are also available to non-profit organizations. Develop and re-energize your leadership team. Contact me to explore possibilities at: (403) Page 5, Gaynor Consulting Inc. 2004

for Sample Company November 2012

for Sample Company November 2012 for Sample Company November 2012 Sample Company 1800 222 902 The Employee Passion Survey Passionate employees are focused, engaged and committed to doing their best in everything they do. As a result,

More information

Qualities of Leadership Excellence at Sodexo. Competencies of a Sales Executive or Sales Vice President

Qualities of Leadership Excellence at Sodexo. Competencies of a Sales Executive or Sales Vice President Qualities of Leadership Excellence at Sodexo Competencies of a Sales Executive or Sales Vice President Helping You Reach Your Full Potential! This brochure is for you, the Sodexo sales executive or sales

More information

HRCI Recertification Credits

HRCI Recertification Credits HRCI Recertification Credits last updated: November 2013 SkillSoft is an HR Certification Institute Approved Provider. Being an HR Certification Institute Approved Provider gives recertification candidates

More information

White Paper Leadership Strengths Can Translate to Communication Weaknesses

White Paper Leadership Strengths Can Translate to Communication Weaknesses White Paper Leadership Strengths Can Translate to Communication Weaknesses By Stephen M. Dent 2 Introduction It is human nature to rely on one s strengths, especially in times of change. This tendency

More information

Achieving Results Through Genuine Leadership TM

Achieving Results Through Genuine Leadership TM Achieving Results Through Genuine Leadership TM T R A I N I N G Struggling daily with tough business issues and essential goals, organizations are prepared when genuine leaders are eager to live out the

More information

EFFECTIVE TEAMS Seven Building Blocks to Improving Your Performance

EFFECTIVE TEAMS Seven Building Blocks to Improving Your Performance EFFECTIVE TEAMS Seven Building Blocks to Improving Your Performance 1 TABLE OF CONTENTS 2 The MLC Group On Building an Effective Business Team What do the names Lombardi, Wood, Coach K. and Smith all bring

More information

Would I Follow Me? An Introduction to Management Leadership in the Workplace

Would I Follow Me? An Introduction to Management Leadership in the Workplace Would I Follow Me? An Introduction to Management Leadership in the Workplace This dynamic program clearly shows the right and wrong ways to deal with the very important human dimension of team performance.

More information

Strategic HR Partner Assessment (SHRPA) Feedback Results

Strategic HR Partner Assessment (SHRPA) Feedback Results Strategic HR Partner Assessment (SHRPA) Feedback Results January 04 Copyright 997-04 Assessment Plus, Inc. Introduction This report is divided into four sections: Part I, The SHRPA TM Model, explains how

More information

Mentoring Guide. Get Started

Mentoring Guide. Get Started Mentoring Guide This guide provides a roadmap for any company, no matter the size of the business or the industry whether you re just getting started or you already have a mentoring program that you want

More information

Top 12 Interview Questions Exposed

Top 12 Interview Questions Exposed Top 12 Interview Questions Exposed The key to an interview is to be well prepared in advance. Many people typically find it difficult to explain exactly what their strengths and accomplishments are in

More information

Civil Service. Competency Framework Level 3 HEO and SEO or equivalent. Level 3

Civil Service. Competency Framework Level 3 HEO and SEO or equivalent. Level 3 Civil Service 2012-2017 Level 3 HEO and SEO or equivalent Level 3 I n s p i r i n g E m p o w e r i n g C o n fi d e n t About this framework The Civil Service competency framework supports the Civil Service

More information

Consultants To Nonprofits

Consultants To Nonprofits CUSTOMER DELIGHT TIPS & THINGS TO PONDER CUSTOMER DELIGHT TIPS & THINGS TO PONDER JOHN PAUL PARTNER Consultants To Nonprofits 2002, Association Works P.O. Box 741325 Dallas, Texas 75374 http://www.associationworks.com

More information

The Big E What engagement at work really means

The Big E What engagement at work really means The Big E What engagement at work really means by Laura Hamill, Ph.D. It s totally possible. About the author Dr. Laura Hamill Laura is the Chief People Officer at Limeade, an employee engagement platform

More information

People Management and Leadership Training That Gets Results!

People Management and Leadership Training That Gets Results! and Leadership Training That Gets! Welcome to Great Managers! A 5 year Australian Government-funded research report, Leadership, Culture and Management Practices of High Performing Workplaces: The High

More information

DRAFT. Using Leadership Competencies

DRAFT. Using Leadership Competencies DRAFT Using Leadership Competencies Tips and Tools for using Leadership Competencies in: Developing Position Qualifications / Selection & Interviewing Performance Management Professional Development Succession

More information

ROI of 360 Feedback /

ROI of 360 Feedback / ROI of 360 Feedback / Whitepaper Over the last few years, leadership development spending has continued to increase as organizations look to gain competitive advantages in their respective marketplace.

More information

Leadership Self Assessment

Leadership Self Assessment Leadership Self Assessment This self assessment is designed to help leaders determine which leadership skills they may need to develop. It focuses on eight components dealing with (1) providing direction,

More information

Winning Leadership in Turbulent Times Developing Emotionally Intelligent Leaders

Winning Leadership in Turbulent Times Developing Emotionally Intelligent Leaders Working Resources is a Leadership Consulting, Training and Executive Coaching Firm Helping Companies Assess, Select, Coach and Retain Emotionally Intelligent Leaders; Emotional Intelligence-Based Interviewing

More information

The fast track for employee development.

The fast track for employee development. The fast track for employee development. For learning to be truly effective and have long-lasting results, it needs to build upon the potential of each individual. That is the only way to bring about real

More information

Core Competency Descriptors

Core Competency Descriptors Core Competency Descriptors The following is a list of more specific descriptions of the University s eight core competencies. The list is intended to support performance management and development. Please

More information

The 21 Indispensable Qualities of a Leader By John C. Maxwell

The 21 Indispensable Qualities of a Leader By John C. Maxwell The following material has recently been used to great success with management and leadership teams. If you d like to learn more, please review our Programs and contact us at www.leadershiptransformationgroup.com

More information

Personality Training, Personal Motivation & Team Building Workshop One-Day Workshop On-Site at Your School

Personality Training, Personal Motivation & Team Building Workshop One-Day Workshop On-Site at Your School For Beauty Schools Personality Training, Personal Motivation & Team Building Workshop One-Day Workshop On-Site at Your School Empower Your Instructors on Reaching and Teaching Today s Students Your Instructors

More information

Re-energizing the Practice of Leadership for the Public Good Public Sector Core Leadership Practices Paradoxes of Leadership

Re-energizing the Practice of Leadership for the Public Good Public Sector Core Leadership Practices Paradoxes of Leadership Re-energizing the Practice of Leadership for the Public Good Public Sector Core Leadership Practices Paradoxes of Leadership In July of 2001 a group of representatives from the National Security Agency

More information

Qualities of Leadership Excellence at Sodexo. Competencies of a District Manager

Qualities of Leadership Excellence at Sodexo. Competencies of a District Manager Qualities of Leadership Excellence at Sodexo Competencies of a District Manager Helping You Reach Your Full Potential! This brochure is for you, the Sodexo district manager. It will help you to understand:

More information

11/3/2014 9:30 AM - 11:30 AM

11/3/2014 9:30 AM - 11:30 AM Lean & Mean Presented by Cheryl M. Jekiel CM01 11/3/2014 9:30 AM - 11:30 AM The handouts and presentations attached are copyright and trademark protected and provided for individual use only. Ways to become

More information

P R O F E S S I O N A L D E V E L O P M E N T I N S T I T U T E INSPIRING LEADERSHIP

P R O F E S S I O N A L D E V E L O P M E N T I N S T I T U T E INSPIRING LEADERSHIP P R O F E S S I O N A L D E V E L O P M E N T I N S T I T U T E INSPIRING LEADERSHIP INSPIRING LEADERSHIP Who Should Enroll The Inspiring Leadership Program is designed for: New supervisors, managers,

More information

COMPLETION FORM MANAGER/SUPERVISOR/TEAM LEADER Learning Track Certificate Program

COMPLETION FORM MANAGER/SUPERVISOR/TEAM LEADER Learning Track Certificate Program COMPLETION FORM MANAGER/SUPERVISOR/TEAM LEADER Learning Track Certificate Program Corresponding Central Six Tenant: Leadership, Disciplined Knowledge and Cultural Competencies Overview Management and supervisor

More information

Sample Report: ESCI: EMOTIONAL & SOCIAL COMPETENCY INVENTORY

Sample Report: ESCI: EMOTIONAL & SOCIAL COMPETENCY INVENTORY Sample Report: ESCI: EMOTIONAL & SOCIAL COMPETENCY INVENTORY All Rights Reserved The Hay Group IMPORTANT NOTE: The information provided in the following pages is provided for reference only. The material

More information

52 PRACTICE INTERVIEW QUESTIONS FOR SCHOOL ADMINISTRATORS

52 PRACTICE INTERVIEW QUESTIONS FOR SCHOOL ADMINISTRATORS 52 PRACTICE INTERVIEW QUESTIONS FOR SCHOOL ADMINISTRATORS ABOUT YOURSELF FRAMING YOUR LEADERSHIP Tell us about your professional background, and why you are interested in becoming a school leader. Why

More information

Leadership and Management Competencies

Leadership and Management Competencies Leadership and Management Competencies 0 The Saskatchewan Public Service Vision: The Best Public Service in Canada Our Commitment to Excellence Dedicated to service excellence, we demonstrate innovation,

More information

Coaching and Positive Feedback. Collaborative and Creative Problem-Solving. Communication in the Workplace

Coaching and Positive Feedback. Collaborative and Creative Problem-Solving. Communication in the Workplace Coaching and Positive Feedback Focus on developing employees by unlocking their potential and enhancing their job performance. Provide perspectives and encouragement while concurrently setting high standards

More information

Chapter 4 Teamwork and Problem-Solving Skills

Chapter 4 Teamwork and Problem-Solving Skills Chapter 4 Teamwork and Problem-Solving Skills Changing Nature of the Workplace Foreign competition has led to many changes in the workplace. Workers began solving problems, making decisions, and working

More information

FSM-325 Students Notes. Mission Statements and Business Goals Lectures

FSM-325 Students Notes. Mission Statements and Business Goals Lectures FSM-325 Students Notes Mission Statements and Business Goals Lectures MISSION STATEMENTS AND PLANNING FOR THE FUTURE Mission Statements: Are generated when doing strategic planning! External analysis (opportunities

More information

BEING A LEADER (1996) Today s non-profit organizations are struggling with economic factors that produce a

BEING A LEADER (1996) Today s non-profit organizations are struggling with economic factors that produce a BEING A LEADER by Patricia Romney, Ph.D. (1996) Today s non-profit organizations are struggling with economic factors that produce a climate of layoffs, wage stagnation, expanded responsibilities and limited

More information

GOD MORGEN! GÜNAYDIN. FROM NORWAY

GOD MORGEN! GÜNAYDIN. FROM NORWAY GOD MORGEN! GÜNAYDIN. FROM NORWAY Management tools for increasing level of competition for Organizations which passing from localization to globalization and good practices about this theme. By Berit

More information

The Rocket Model: Characteristics of High Performing Teams

The Rocket Model: Characteristics of High Performing Teams Retail Brand Leadership Team November 2011 The Rocket Model: Characteristics of High Performing Teams Results 4.0 Power Morale 3.4 3.4 Context Context 3.5 3.5 Norms Buy-In 3.0 3.8 Mission Talent 3.6 3.1

More information

POD Quarterly Courses & Related Competencies

POD Quarterly Courses & Related Competencies POD Quarterly Courses & Related Competencies Competencies are skills or behaviors that are essential for success in specific roles. In this document, you ll find more than twenty competencies as defined

More information

Leading Self. Leading Others. Leading Performance and Change. Leading the Coast Guard

Leading Self. Leading Others. Leading Performance and Change. Leading the Coast Guard Coast Guard Leadership Competencies Leadership competencies are the knowledge, skills, and expertise the Coast Guard expects of its leaders. The 28 leadership competencies are keys to career success. Developing

More information

Key Steps to a Management Skills Audit

Key Steps to a Management Skills Audit Key Steps to a Management Skills Audit COPYRIGHT NOTICE PPA Consulting Pty Ltd (ACN 079 090 547) 2005-2013 You may only use this document for your own personal use or the internal use of your employer.

More information

Running Head: HEARTSHARE S MANAGEMENT TRAINING PROGRAM

Running Head: HEARTSHARE S MANAGEMENT TRAINING PROGRAM HeartShare s Management Training Program 1 Running Head: HEARTSHARE S MANAGEMENT TRAINING PROGRAM HeartShare s Management Training Program COA Innovative Practices Award Case Study Submission HeartShare

More information

Middlesbrough Manager Competency Framework. Behaviours Business Skills Middlesbrough Manager

Middlesbrough Manager Competency Framework. Behaviours Business Skills Middlesbrough Manager Middlesbrough Manager Competency Framework + = Behaviours Business Skills Middlesbrough Manager Middlesbrough Manager Competency Framework Background Middlesbrough Council is going through significant

More information

Ten Tough Interview Questions and Ten Great Answers

Ten Tough Interview Questions and Ten Great Answers This tool is designed to identify typical questions asked and the kinds of answers that demonstrate a concise and thoughtful response. The following are some of the most difficult questions asked during

More information

LEADERSHIP: FIVE CRITICAL CAPABILITIES

LEADERSHIP: FIVE CRITICAL CAPABILITIES LEADERSHIP: FIVE CRITICAL CAPABILITIES by Verne Harnish Growth Guy LEADERSHIP: FIVE CRITICAL CAPABILITIES Everything in business begins and ends with leadership. And because it s a complex topic, no one

More information

7 Questions To Ask A Bankruptcy Attorney- BEFORE You Hire One.

7 Questions To Ask A Bankruptcy Attorney- BEFORE You Hire One. Lewis Adams & Associates Utah Bankruptcy Attorneys Personal Reliable Professional (801) 396-0856 www.utah-bankruptcy.org 7 Questions To Ask A Bankruptcy Attorney- BEFORE You Hire One. 7 Questions To Ask

More information

Key Leadership Competencies Examples of Effective and Ineffective Behaviours

Key Leadership Competencies Examples of Effective and Ineffective Behaviours Key Leadership Competencies Examples of Effective and Ineffective Behaviours Deputy Minister to Director Office of the Chief Human Resources Officer Executive Policies June 2015 Key Leadership Competency

More information

Talent Management Self-Assessment

Talent Management Self-Assessment Thank you for your interest in assessing your organization s talent management program. Over the last decade many important steps have been taken to advance the fund development profession and the donor

More information

BEFORE YOU PLAN STRATEGIC PLANNING ADVICE FOR NONPROFITS

BEFORE YOU PLAN STRATEGIC PLANNING ADVICE FOR NONPROFITS BEFORE YOU PLAN STRATEGIC PLANNING ADVICE FOR NONPROFITS A publication of Starboard Leadership Consulting, LLC Page 1 Introduction For years we ve been telling anyone who will listen that, Not having a

More information

TEACHING AND LEARNING Workplace Skills

TEACHING AND LEARNING Workplace Skills TEACHING AND LEARNING Workplace Skills Introduction This part of this course introduces a six-step coaching plan for teaching and learning skills in the workplace. The unit also provides an overview of

More information

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Essential Duties and Responsibilities include the following. Other duties may be assigned. JOB DESCRIPTION Job Title: Director Supplier Diversity Reports To: Vice President Procurement FLSA Status: Exempt Division: Procurement Prepared By/Date: VP of HR, November, 2015 DUTIES AND RESPONSIBILITIES

More information

Section 5 - Developing Parent Participation

Section 5 - Developing Parent Participation Section 5 - Developing Parent Participation d) Training Subject: How to Improve Skills and Knowledge through Training Who this is for: Particularly relevant to members of parent forums What this section

More information

Laying the Groundwork for Successful Coaching Efforts

Laying the Groundwork for Successful Coaching Efforts B e t h e t e a m o f c h o i c e f o r e d u c a t i o n, d i s c o v e r y a n d h e a l t h c a r e. Laying the Groundwork for Successful Coaching Efforts This guide provides a framework around developing

More information

Leadership Development Catalogue

Leadership Development Catalogue The TrainingFolks Approach The importance of superior management, leadership and interpersonal skills are critical to both individual and organizational success. It is also critical to apply these skills

More information

Principles of action. Principles of action

Principles of action. Principles of action Principles of action Principles of action Our vision To be the undisputed world leader in building materials Our commitments To our customers, our employees, our communities, our shareholders The Lafarge

More information

Labor Management Project. Progressive Leadership

Labor Management Project. Progressive Leadership Labor Management Project Progressive Leadership 1 Today s Facilitator: Samantha Morales Consultant, LMP 2 Progressive Leadership Progressive Leaders: Demonstrate greater selfawareness Demonstrate an openness

More information

WHITEPAPER. Check Your Diversity Blind Spots by Joe Gerstandt

WHITEPAPER. Check Your Diversity Blind Spots by Joe Gerstandt WHITEPAPER Check Your Diversity Blind Spots Take a moment to consider the following questions, and then consider how your fellow association board members might answer them: What do diversity and inclusion

More information

Talent Management Courses

Talent Management Courses Talent Management Courses Business Succession Planning Developing and Maintaining a Succession Plan Change is a hallmark of today s business world. In particular, our workforce is constantly changing people

More information

HR Matters Magazine Issue 11 July Leadership Success Profile *

HR Matters Magazine Issue 11 July Leadership Success Profile * HR Matters Magazine Issue 11 July 2010 Leadership Success Profile * Ability to lead employees(89%) Resourcefulness (81%) Decisiveness (75%) Managing change(69%) Straightforwardness & composure (68%) Building

More information

When you hear the word engagement, you

When you hear the word engagement, you EXECUTIVE FORUM EMPLOYEE ENGAGEMENT: BEYOND THE FAD AND INTO THE EXECUTIVE SUITE Theresa M. Welbourne When you hear the word engagement, you might think of long-term commitment, marriage, diamonds, family,

More information

*This is a sample only actual evaluations must completed and submitted in PeopleSoft*

*This is a sample only actual evaluations must completed and submitted in PeopleSoft* *This is a sample only actual evaluations must completed and submitted in PeopleSoft* Employee information Employee name Position title/department Date of Hire Employee ID number Supervisor s name Today

More information

Consulting & Training Services

Consulting & Training Services Consulting & Training Services Consulting, facilitating and training services to help you and your team reach new levels of performance. Since 2000 Who we serve Based in Edmonton, Alberta we are focused

More information

E XPERT PERFORMANC E. Building Confidence. Charting Your Course to Higher Performance. The Number 1 Challenge for New Leaders

E XPERT PERFORMANC E. Building Confidence. Charting Your Course to Higher Performance. The Number 1 Challenge for New Leaders E XPERT PERFORMANC E Charting Your Course to Higher Performance CHALLENGE: Today s leaders need to meet an increasing demand for measurable results in ever decreasing time frames. SOLUTION: Ultimately

More information

Total Quality Management

Total Quality Management Total Quality Management 1 Chapter 12: Total Employee involvement 2 Human factor is very important in implementation of any process or principle. It is all the more important in Quality Management. Organization

More information

Leadership and Management in Nursing

Leadership and Management in Nursing Leadership and Management in Nursing Mary M. Gullatte, PhD, RN, AOCN, FAAN Vice President of Patient Services and Chief Nursing Officer Emory University Hospital Midtown Atlanta, Georgia, USA April 2012

More information

Our Little Green Book

Our Little Green Book Our Little Green Book Values, culture and character through excellence in standards At the White Horse Federation we understand that every colleague is here for the best interest of the children. We want

More information

What it workplace mentoring?

What it workplace mentoring? What it workplace mentoring? Workplace mentoring is a learning partnership between employees for purposes of sharing technical information, institutional knowledge and insight with respect to a particular

More information

An interview with an Executive Business Coach

An interview with an Executive Business Coach Listening - One An interview with an Executive Business Coach You are going to listen to an interview with Cheryl Smith, an executive business coach and Vice President of Corporate Coach U. Cheryl s question:

More information

i2isales Training Solution - Sales Management

i2isales Training Solution - Sales Management Please note: This document has been created due to requests from some of our customers for an off the shelf solution. It represents a very basic outline of the type of offering(s) we provide - and should

More information

Developing a Strong, Responsive Staff Development Program

Developing a Strong, Responsive Staff Development Program Developing a Strong, Responsive Staff Development Program John Amato, M.Ed. Director of Training & Consultation Services Familylinks jamato@familylinks.org Objectives Identify the values of a formal staff

More information

TEAM COACHING SALES SUPPORT

TEAM COACHING SALES SUPPORT Team Coaching International Team Coaching International TEAM COACHING SALES SUPPORT Overview The Model Objectives Testimonials The Process Forms FAQs Overview The Team Coaching International, Team Diagnostic

More information

HOW TO RETAIN HIGH-PERFORMANCE EMPLOYEES

HOW TO RETAIN HIGH-PERFORMANCE EMPLOYEES HOW TO RETAIN HIGH-PERFORMANCE EMPLOYEES Beverly Kaye and Sharon Jordan-Evans Abstract: Keeping high-performing employees has become a top priority for today s organizations. A two-year study by the authors

More information

Making a positive difference for energy consumers. Competency Framework Band C

Making a positive difference for energy consumers. Competency Framework Band C Making a positive difference for energy consumers Competency Framework 2 Competency framework Indicators of behaviours Strategic Cluster Setting Direction 1. Seeing the Big Picture Seeing the big picture

More information

Essential Interview Questions for Recruiting and Staffing Agencies Find Top Talent by Asking the Right Questions

Essential Interview Questions for Recruiting and Staffing Agencies Find Top Talent by Asking the Right Questions Essential Interview Questions for Recruiting and Staffing Agencies Find Top Talent by Asking the Right Questions A Bond Operational Excellence White Paper Essential Interview Questions for Recruiting and

More information

WHITE PAPER WHY CORPORATE MENTORING? FIVE BENEFITS OF A WORKPLACE MENTORING PROGRAM

WHITE PAPER WHY CORPORATE MENTORING? FIVE BENEFITS OF A WORKPLACE MENTORING PROGRAM WHITE PAPER WHY CORPORATE MENTORING? FIVE OF A WORKPLACE MENTORING PROGRAM Successful companies large and small use mentoring to tackle complex human resource challenges such as increasing employee retention

More information

Leadership Development Handbook

Leadership Development Handbook Leadership Development Handbook Presented by: Langara College Human Resources Prepared by: Jackson Consulting Group Aim of the Handbook is to provide: Leadership Development Handbook - Introduction help

More information

PERFORMANCE EXCELLENCE. CAPABILITY Dictionary

PERFORMANCE EXCELLENCE. CAPABILITY Dictionary PERFORMANCE EXCELLENCE CAPABILITY Dictionary Introduction The is to be used in the preparation of Position Descriptions at the University, to identify the capabilities and the associated behaviours required

More information

Certificate in Leadership and Management Excellence Training. Europe - North America - Middle East - Asia - Africa

Certificate in Leadership and Management Excellence Training. Europe - North America - Middle East - Asia - Africa Certificate in Leadership and Management Excellence Training Europe - North America - Middle East - Asia - Africa Introduction This highly interactive seminar will allow you to examine yourself, and your

More information

5 Performance Management Tips for Small Businesses

5 Performance Management Tips for Small Businesses 5 Performance Management Tips for Small Businesses Table of Contents Top 6 Performance Management Mistakes...3 An effective performance management program can help create a more efficient and productive

More information

The DNA Of Supply Chain Leadership & Talent Management Recruiting top talent and building strong SCM leadership

The DNA Of Supply Chain Leadership & Talent Management Recruiting top talent and building strong SCM leadership The DNA Of Supply Chain Leadership & Talent Management Recruiting top talent and building strong SCM leadership Human Capital Results Introduction 25 Years ago if someone told you that your next CEO would

More information

Facilities and Services Change Management Process: Stage 1. Process, Emerging Themes (SWOT) & Future Activity

Facilities and Services Change Management Process: Stage 1. Process, Emerging Themes (SWOT) & Future Activity Facilities and Services Change Management Process: Stage 1 Process, Emerging Themes (SWOT) & Future Activity Facilities and Services - Change Management 18/11 2 Agenda Process: Stage 1 Consultation Methods

More information

DEFINITION OF PRACTICE. FOR MUNICIPAL MANAGEMENT (Core Leadership and Management Competencies)

DEFINITION OF PRACTICE. FOR MUNICIPAL MANAGEMENT (Core Leadership and Management Competencies) DEFINITION OF PRACTICE FOR MUNICIPAL (Core Leadership and Management Competencies) THE ESSENTIAL PRACTICES OF EFFECTIVE MUNICIPAL Figure A COMPETENCY SKILLS + KNOWLEDGE 1 STAFF PERFORMANCE Coaching/Mentoring,

More information

Management Skills and Styles Assessment

Management Skills and Styles Assessment Management Skills and Styles Assessment Overview All managers possess their own set of skills, abilities, and traits. The key to their effectiveness is whether or not they are also good leaders. Effective

More information

STRATEGIC PLAN FOR HUMAN RESOURCE SERVICES STRATEGIC PLAN FOR HUMAN RESOURCE SERVICES

STRATEGIC PLAN FOR HUMAN RESOURCE SERVICES STRATEGIC PLAN FOR HUMAN RESOURCE SERVICES STRATEGIC PLAN www.hrs.ualberta.ca VISION Together we create a work and learning environment that inspires and enables people to reach their full potential. MISSION We provide strategic HR leadership,

More information

Position Title: Business Development Manager (BDM) Department: Business Development. Reports to: Vice President, Business Development

Position Title: Business Development Manager (BDM) Department: Business Development. Reports to: Vice President, Business Development Position Title: Business Development Manager (BDM) Department: Business Development Reports to: Vice President, Business Development Overall Responsibilities The Business Development Manager is responsible

More information

Lean Management and Culture Change

Lean Management and Culture Change Lean Management and Culture Change Mike Halstead VP Operations Eastern Division Quorum Health Resources Starbucks Video 2 Why Adopt Process Improvement in Healthcare? Cost of Care Increasing $ Inpatient

More information

DEFINITION OF PRACTICE FOR MUNICIPAL MANAGEMENT (Core Leadership and Management Competencies)

DEFINITION OF PRACTICE FOR MUNICIPAL MANAGEMENT (Core Leadership and Management Competencies) Background: DEFINITION OF PRACTICE FOR MUNICIPAL MANAGEMENT (Core Leadership and Management Competencies) This definition of practice outlines the core knowledge, skills and behaviours that are integral

More information

St Petersburg College. Office of Professional Development. Business Skills. Finance and Accounting. Administrative Support.

St Petersburg College. Office of Professional Development. Business Skills. Finance and Accounting. Administrative Support. St Petersburg College Office of Professional Development Business Skills Finance and Accounting Finance and Accounting for Non financial Professionals Principles of Accounting and Finance Cash Flow Management

More information

EXECUTIVE BEHAVIORAL INTERVIEW GUIDE

EXECUTIVE BEHAVIORAL INTERVIEW GUIDE EXECUTIVE BEHAVIORAL INTERVIEW GUIDE INTERVIEW GUIDE INSTRUCTIONS: This Interview Guide is intended to help hiring executives conduct behavioral interviews for executive classifications covered by the

More information

Just Ask: Strategies for Engaging and Retaining Help Desk Professionals

Just Ask: Strategies for Engaging and Retaining Help Desk Professionals Just Ask: Strategies for Engaging and Retaining Help Desk Professionals by Beverly Kaye and Sharon Jordan-Evans Help Desk leaders want their talent to stay. And not just stay, but be satisfied, engaged,

More information

The Coaching Skills Workshop

The Coaching Skills Workshop The Coaching Skills Workshop The impactful skills building workshop designed to teach team leaders and team members critical Coaching Skills to facilitate powerful partnerships in the workplace. Turn empowerment

More information

STRATEGIC ALIGNMENT AND CAPACITY BUILDING FOR THE HR COMMUNITY

STRATEGIC ALIGNMENT AND CAPACITY BUILDING FOR THE HR COMMUNITY STRATEGIC ALIGNMENT AND CAPACITY BUILDING FOR THE HR COMMUNITY An Overview Designing, driving and implementing people management strategies, processes and projects for real business value HR Strategic

More information

Mindset: The New Psychology of Success Carol S. Dweck, Ph.D.

Mindset: The New Psychology of Success Carol S. Dweck, Ph.D. Mindset: The New Psychology of Success Carol S. Dweck, Ph.D. Chapter 1: The Mindsets Chapter 1 presents the two different mindsets fixed and growth. Ms. Dweck reveals that she came upon the idea of researching

More information

PROGRAMME. 09.00 Registration, refreshments and networking 10.00 Opening session keynote speeches 11.00 Session A

PROGRAMME. 09.00 Registration, refreshments and networking 10.00 Opening session keynote speeches 11.00 Session A PROGRAMME 09.00 Registration, refreshments and networking 10.00 Opening session keynote speeches 11.00 Session A 1 Why bother? Establishing the business case for LGBT inclusion Regardless of sector or

More information

Mental training. Many pilots having similar flying skills. The winner is the pilot who wins the mental race

Mental training. Many pilots having similar flying skills. The winner is the pilot who wins the mental race Mental training Mental training Many pilots having similar flying skills The winner is the pilot who wins the mental race Pilots: Mental training who are the most motivated to practice who have the greatest

More information

UCR Core Competency Model Behavioral Indicators

UCR Core Competency Model Behavioral Indicators UCR Core Competency Model Behavioral Indicators Rev. 03/20/2013 COMMUNICATION Shares and receives information using clear oral, written, and interpersonal communication skills. Behavioral Indicator-Operational

More information

ignite. involve. inspire. Teambuilding

ignite. involve. inspire. Teambuilding Teambuilding The G.R. I. P. model describes 4 critical components of high performing teamwork. Intentionally developing the 4 components is extremely helpful in building new teams, changing old teams,

More information

ACTP Accredited Coach Training Program International Coach Federation

ACTP Accredited Coach Training Program International Coach Federation ACTP Accredited Coach Training Program International Coach Federation The Professional Leadership Coach Training Program: Executive Summary The Forton Group, North America, 107 Dunelm Street, Toronto,

More information

Stages of Team Development

Stages of Team Development Stages of Team Development These stages are commonly known as: Forming, Storming, Norming, Performing, and Adjourning. Tuckman's model explains that as the team develops maturity and ability, relationships

More information

GLOBAL FINANCIAL PRIVATE CAPITAL Job Description. JOB TITLE: Client Relationship Manager

GLOBAL FINANCIAL PRIVATE CAPITAL Job Description. JOB TITLE: Client Relationship Manager GLOBAL FINANCIAL PRIVATE CAPITAL Job Description JOB TITLE: Client Relationship Manager Reports To: Financial Advisor Exempt Prepared by: ADP Resource June 10, 2014 SUMMARY This position is primarily responsible

More information

Several recent surveys have shown that

Several recent surveys have shown that When to Use an Executive Search Firm and How to Get the Most Out of the Relationship Several recent surveys have shown that more and more companies are relying on search firms to help fill their executive

More information

Self Assessment Tool for Principals and Vice-Principals

Self Assessment Tool for Principals and Vice-Principals The Institute for Education Leadership (IEL) brings together representatives from the principals' associations, the supervisory officers' associations, councils of directors of education and the Ministry

More information