Broadcast Overview Broadcast Walkthrough Contact Info & Equipment Photos Troubleshooting & FAQ School Network Info Broadcast Checklist

Transcription

1 roadcast Overview roadcast Walkthrough Contact Info & Equipment Photos Troubleshooting & FQ School Network Info roadcast Checklist

2 broadcast overview PGE 1 of 14 Schedule an event When logged into our website, schedule a new upcoming event that you want to broadcast. Setup your gear With a solid internet connection and your equipment set-up you re ready to broadcast your event. Send to HSC & produce in the Studio We make it easy for you to produce your broadcast by using the HSC Studio which helps you keep score, manage rosters and much more....and we send to your fans Their experience is optimized for various screens. computer with dobe FMLE your gear - tripods - cameras - headsets - soundboard

3 Setup Process Steps If you re still becoming familiar with our broadcast process, please continue with the following steps to ensure a great broadcast. However, if you re comfortable with this process please skip to the end of this guide to PGE 14 and reference the Quick Start Checklist PGE 2 of 14 camera and tripod Firewire Step 1: Set -up your equipment Set-up Video Equipment 1. Set-up Tripod with unobstructed views 2. Place Camera on Tripod 3. Plug Camera into electrical outlet 4. Connect video camera to computer via firewire 5. Turn Camera on and set to Camera 6. Clean Camera Lens with a Lens Cloth Set-up Computer 1. Plug computer into electrical outlet and turn on 2. Plug Earbuds into computer to monitor broadcast computer connected to Internet with dobe FMLE Set-up udio Equipment with mp 1. Plug Soundboard into electrical outlet 2. Plug mp into electrical outlet 3. Plug Headsets Mic into Soundboard 4. Plug Headset Earphone into mp Out (lack Cord) 5. Plug 1/4 cable from phone out to amp in 6. Plug 1/4 cable from main out to usb in on Macbook Mic mixer headsets Get Internet Connection 1. Either plug in Ethernet or turn on Wireless Device 2. Plug in Primary Wireless Device to Electrical Outlet 3. Plug in Secondary Wireless Device to Electrical Outlet 4. Open Google Chrome Web rowser 5. Visit Speedtest.net and click "egin Test" 6. Note your Internet Upload Speed amplifier Tip: For detailed photos please reference pages 6-7

4 Step 2: Set Streaming Settings and TEST roadcast PGE 3 of 14 Open dobe Flash Media Live Encoder DESKTOP Software (FMLE) and enter the High School Cube preferred settings... Enter udio Settings C Set Stream Settings for Test Stream Enter Video Settings D Enter Stream Code E Hit Connect then Start

5 Step 3: Complete TEST roadcast and GO LIVE! PGE 4 of 14 Open Chrome Web rowser 1. Go to HSC Studio: 2. Enter your Event Code 3. (Optional) Set event settings: Scoreboard, dd & Edit Rosters, etc. 4. Click the Test tab. Verify that the test stream video is working. If not please review your settings from Step 2 and made sure you have not made a typo. 5. If you d like more help or for someone else to verify you ve set everything up correctly, simply use the gray Chat ox to instant message the HSC Support staff. GO CK to dobe Flash Media Live Encoder 1. End your test broadcast. Click Stop, then Disconnect 2. Change URL in the FMS URL field from /test to /live rtmp://stream.highschoolcube.com/live 3. Click Connect 4. Click Start You are now streaming to the web for all the world to see! 5. Instant Message HSC Support and let them know you re LIVE

6 Step 4: Produce Your roadcast PGE 5 of In Google Chrome go back to the HSC Studio 2. Select the Produce Event tab 3. Update the following depending on your event: Keep Score: Select Pull Down Scoreboard Template to Keep Score Monitor: Select None, Video or udio to select monitoring preference Live Reads: Click when announcer reads to track live reads 4. When you are done with your broadcast: Enter a Recap: Simple description about event Set Ending Time: Click To Set Ending Time. Stop Streaming 1. Exit Google Chrome 2. Open FMLE - Hit Stop and Disconnect to Stop Sending Stream 3. SMILE - you just completed a great broadcast!!!

7 Contact Info & Equipment Photos PGE 6 of 14 Questions? Comments? Need personal help? broadcastersupport@highschoolcube.com or call computer connections C Ethernet. Connect to establish Internet. Firewire. Connect to HD camcorder. US. Connect to the mixer. HD camcorder connections D Firewire. Connect to computer. Power. Connect to power outlet. C D

8 Contact Info & Equipment Photos PGE 7 of 14 Questions? Comments? Need personal help? broadcastersupport@highschoolcube.com or call amplifier connections C Soundboard connection (purple) Headset Earphone connections (2) Power. Connect to outlet. mixer connections D E mplifier connection (purple) Headset Mic connections (2) Main Out to US. Connect to computer. D E C

9 Troubleshooting & FQ PGE 8 of 14 1 You are no longer live streaming. Most likely you lost your Internet connection for more than 60 seconds. SOLUTION: First check that you are currently connected to the Internet by running a test on speedtest.net. Second, once you confirm you are connected to the Internet, open up dobe Flash Media Live Encoder and do the following: Press stop, press disconnect wait 30 seconds then press connect and start. 2 The Flash Media Live Encoder beachball icon is spinning. Most likely you lost your Internet connection for more than 60 seconds and Flash Media Live Encoder is frozen. SOLUTION: First, do a force quit of Flash Media Live Encoder. To Force Quit you do the following: Open pplications Folder on your macbook pro Open Utilities Folder Open ctivity Monitor Select the Flash Media Live Encoder Process Click Quit Second, check that you are currently connected to the Internet by running an Internet test on speedtest.net. Third, once you confirm you are connected to the internet, open up dobe Flash Media Live Encoder, confirm your streaming settings and stream code are accurate, then press connect and press start.

10 Troubleshooting & FQ PGE 9 of 14 3 Flash Media Live Encoder Returns an Error Cannot connect to Primary Server after clicking CONNECT. SOLUTION: The most likely cause is that you do not have an Internet Connection. To resolve this check that you are currently connected to the Internet by running an Internet test on speedtest.net. 4 Flash Media Live Encoder Returns an Error Cannot Connect to Primary Server after clicking STRT. SOLUTION: The most likely cause is that you entered the wrong 7 digit stream name. Check the stream name and re-enter. 5 I am streaming the wrong devices, streaming at the wrong resolution, or streaming to the wrong location. No worries! SOLUTION: Sometimes the Flash Media Encoder will reset your settings. If you ve had the video set to HDR (your camera instead of laptop camera) and your audio set to US audio (instead of audio director, first two channels, etc.), it may change the next time you open it up. It s in the checklist, but it s easy to overlook if it s been the same for the last ten times you ve used it. Double-check every time.

11 Troubleshooting & FQ PGE 10 of 14 6 Your Sound is Hissy/Static-y. SOLUTION: This is most likely due to one of the following: The US port from laptop to soundboard has a bad connection giving you that awful hiss or static. Sometimes for whatever the reason, it doesn t catch. Try unplugging the cord from US port and plugging in again. You can try a different US port too. There could be a lot of interference in the press box, on the roof and/or at the scorer s table. Try to avoid being on top of loud speakers. lso try and spread out your computer, soundboard, amplifier and Wi-Fi card. We ve found if we spread things out 7 I am not sending any sound to the computer. SOLUTION: This is most likely due to one of the following: When you plug your US cord from laptop into soundboard you re plugging into main out. Right next to main out is monitor out. Make sure you are plugged into Main Out Not Monitor Out. There are two black buttons on bottom right side of the soundboard. It s very difficult to tell if they re pushed in or not. If they are pushed in you can t hear yourself in headphones. Make sure tiny black buttons are not pushed in on the soundboard.

12 Troubleshooting & FQ PGE 11 of 14 8 My computer is not recognizing the camera or audio devices. SOLUTION: Is everything plugged in? It can be overlooked during setup or someone could have accidently knocked out a cord. 9 I lost my 4G wireless connection. SOLUTION: This is most likely due to one of the following: Make sure your Wi-Fi card is plugged into outlet Not laptop. We are using a lot of juice live-streaming a game. We need all the juice possible. Keep Wi-Fi Cool because they can overheat stand it up right or put it up on quarters to get air circulating around it. Keep Wi-Fi card dry. If it gets wet it s over. I don t know why, but sometimes when I m not getting a good Wi-Fi signal I can turn the airport off and then on again. I recommend you give this a shot too. If all else fails, try to reset the Wi-Fi card.

13 School Network Info PGE 12 of 14 High School Cube streams audio and video at a combined 224 to 992 kbps using dobe Flash Media Live Encoder 3.2 and our proprietary social streaming software. Please check the following notes to make sure the computer at the event can "see" the High School Cube White List the following sites: *.HighSchoolCube.com If the school/district is using a Proxy Server, please add the following sites to the No Cache list: *.HighSchoolCube.com These are the URLs and IPs that we might utilize outbound for Live Streaming purposes: *.highschoolcube.com *.hscube.com *.envolve.com stream.highschoolcube.com: c.hscube.com: v.hscube.com: f.hscube.com: We need the following TCP ports open: 80, 554 and 1935 (in and out) We will need a guest username and password to stream through your local wireless network.

14 Complete roadcast Checklist PGE 13 of 14 Set-up Gear Set Streaming Settings GO LIVE Reminder - efore you egin Schedule Event to Obtain your Event Code Set - up Video Equipment Set - up Tripod with unobstructed views Place Camera on Tripod Plug Camera into electrical outlet Connect Camera to computer via firewire Turn Camera on and set to Camera Clean Camera Lens with a Lens Cloth Set - up udio Equipment With mp Plug Soundboard into electrical outlet Plug mp into electrical outlet (optional) Plug Headsets Mic into Soundboard (Grey Cord into S) Plug Headset Earphone into mp Out (lack Cord into mp) Plug 1/4 cable from phone out to amp in Plug 1/4 cable from main out to usb in on Macbook Set - Up Macbook Computer Plug computer into electrical outlet and turn on Plug Earbuds into computer to monitor broadcast Get Internet Connection Either plug in Ethernet or turn on Wireless Device Plug in Primary Wireless Device to Electrical Outlet Plug in Secondary Wireless Device to Electrical Outlet Open Google Chrome Web rower Visit Speetest.net and click egin Test Note your Internet Upload Speed Open dobe Flash Media Live Encoder DESKTOP Software (FMLE) Enter High School Cube Preferred Video Settings Select Custom Check the video select box Select Device: DV (or other camera device) Select format: h.264 Set input size: 640x360 or similar Set Frame Rate: 24 Set bit rate & output size depending on upload speed 12 Mbps Ethernet Upload: 1500 kbps 720x Mbps Upload: 1000 kbps 640x360 6 Mbps Upload: 500 kbps 480x288 1 Mbps Upload: 350 kbps 320x180 Less than 1 Mbps Upload: 1 kbps Video, 80x60 (and 11,025 MHz and 24 bit rate on audio settings) Set udio Settings Select Device: usb PnP audio device (or other audio input device) Set format to C Set audio to mono Set sample rate to 22,050 Set bit rate of 48 Set slider to 75% Set Streaming Settings Enter TEST URL into FMS URL: rtmp://stream.highschoolcube.com/test Enter Event Code into Stream Check auto adjust and select drop frames options Start Streaming Press Connect Press Start - you are now streaming to the web - minimize FMLE Open Chrome Web rowser Go to HSC Studio - Enter your Event Code Set Event Settings:set scoreboard, add/edit rosters Click Tab 2: Test. Open Test Tab to See Test Stream Use Grey Chat ox to Instant Message HSC Support for remote test Use Grey Chat ox to Instant Message HSC Support for a remote test GO CK TO Flash Media Live Encoder to Prepare to Go Live End Test roadcast - Go to FMLE - Click Stop, Click Disconnect Change URL in FMS URL from /test to /live rtmp://stream.highschoolcube.com/live Click Connect Click Start - you are now streaming to the web for all the world to see Instant Message HSC Support and let know Live Produce Live roadcast: Monitor roadcast, Keep Score, Play ds Open Google Chrome and Go ack to HSC Studio Open Manage Event Keep Score: Select Pull Down Scoreboard Template to Keep Score Monitor: Select None, Video or udio to select monitoring preference Live Reads: Click when announcer reads to track live reads Recap: dd Game Recap Set Ending Time: Click to Set Ending Time. Replay will show immediately after stop FMLE Stop Streaming Exit Chrome Open FMLE - Hit Stop and Disconnect to Stop Sending Stream SMILE - you just completed a great broadcast!!!

15 Quick Start Checklist PGE 14 of 14 Schedule an Event 1. Go To HighSchoolCube.com & Select dd Event from your user menu Set-up Equipment 2. Connect Camera To Laptop via Firewire and Turn On 3. Connect Mic or Soundboard to Laptop via US and Turn On 4. Gain internet connection on laptop 5. Know upload speed - determines quality of broadcast Set-up Encoder 6. Open dobe Flash Media Encoder - DESKTOP software (FMLE) 7. Select Low, Medium or High profille 8. Enter TEST URL into FMS URL: rtmp://stream.highschoolcube.com/test 9. Enter Event Code into Stream 10. Press Connect and Start - you are now streaming to web (Test) Test roadcast 11. Go the HighSchoolCube.com/Studio and enter event code 12. Click on Test tab, confirm settings and adjust if needed 13. Go ack to FMLE, Click stop and then disconnect to end test Go LIVE 14. Change URL from test to live: rtmp://stream.highschoolcube.com/live 15. Click connect & then STRT 16. Go ack to HSC Studio 17. Click Produce Tab to monitor broadcast, keep score, mark highlights and play ads End roadcast 18. dd Game Recap in Studio 19. Set Ending Time: Click to set ending time - replay will show immediately after stop FMLE 20. Open FMLE - Hit stop & Disconnect to stop sending stream