TUI GROUP. The world s number one leisure tourism business
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1 TUI GROUP The world s number one leisure tourism business
2 The world s number one tourism business at a glance Global Company domiciled in Germany Revenues of 20 billion* 76,000 colleagues in 130 countries More than 20 million customers from 31 source markets travelling to 180 destinations Underlying EBITA 1 billion* A FTSE 100 business Market capitalisation 7.5 billion** Over 300 hotels with 210,000 beds around 140 aircraft 14 cruise ships About 1,800 retail shops in Europe *Based on numbers from FY 2014/15 ** As of June
3 From an industrial conglomerate to a global tourism group Transformation into the leading tourism company in the world Sale In 2006 TUI sold its last industrial holding. Subsequently after selling a majority shareholding in its Hapag-Lloyd container shipping business in March 2009, TUI focuses fully on its core business of tourism. With the merger between TUI AG and TUI Travel PLC in 2014 the world s number one leisure tourism business is created. 3
4 The World s Leading Tourism Business Accommodation >7m customers Marketing & Sales >20m customers Strong positions in all parts of the value chain Integrated platforms Business risk minimised through integrated decision making From growing profits to profitable growth Integrated management TUI Destination Services 11m customers Flight 13m customers Customer numbers based on 2014/15, including JVs. Marketing & Sales includes Northern Region, Central Region and Western Region; Flight includes Corsair and TUIfly passengers flown for Air Berlin; TUI Destination Services relates to in-house customers only; Accommodation includes former TUI AG hotels and cruise customers, former TUI Travel hotels customers and Blue Diamond (Canadian JV) customers 4
5 Marketing & Sales We will operate our business throughout Europe with one brand* If we set up our company today we would build it on one brand If we fast forward into the future one brand would be necessary to compete, particularly online We will ensure that we don t lose the benefits of our local brand equity First step to a one brand strategy has been taken place in the Netherlands at the beginning of October * The implementation takes place with respect for all interests of third parties and existing contractual obligations 5
6 Group Executive Committee Executive Board The Group Executive Committee Friedrich Joussen Horst Baier David Burling Sebastian Ebel Dr. Elke Eller CEO Executive Board CFO Executive Board Northern Region, Airlines, Hotel Purchasing Executive Board Central Region, Hotels & Resorts, Cruises, TUI Destination Services, IT, CEO TUI Deutschland Executive Board Human Resources Elie Bruyninckx Thomas Ellerbeck Erik Friemuth Kenton Jarvis Frank Rosenberger Dr. Hilka Schneider Group Executive Committee Western Region Group Executive Committee Group Director Corporate & External Affairs Group Executive Committee Group Chief Marketing Officer Group Executive Committee Group Director Controlling, Financial Director Tourism Group Executive Committee Group Director Strategy Group Executive Committee Group Director Legal, Compliance, & Board Office 6
7 Group segments We create a clear structure to deliver growth and value Tourism Business Specialist Travel Held for sale Northern Region Hotels & Resorts Hotelbeds Group Specialist Group Central Region Cruises Western Region TUI Destination Services Hapag-Lloyd AG Platforms (aviation & customer/it) 7
8 Group segments We create a clear structure to deliver growth and value Tourism Business Specialist Travel Held for sale Northern Region Hotels & Resorts Hotelbeds Group Specialist Group Central Region Cruises Western Region TUI Destination Services Hapag-Lloyd AG Platforms (aviation & customer/it) 8
9 Group segments Tourism Business Northern Region Central Region Western Region 9
10 Tourism Business Accommodation We grow with our strong Hotel and Club Brands Hotels Clubs Brand Strategy Continue to grow the highly profitable brand Expand & internationalise the club product Other Med Med Med Footprint North- Africa Our new brand: New hotels plus repositioning of some existing brands Other North-Africa Caribbean North-Africa Distribution ~50% through TUI >75% through TUI 95% through TUI Targeting ~60 new hotels by 2018/19 10
11 Tourism Business Cruises Companies Number of vessels Information Leading provider of luxury and expedition cruises in German-speaking regions. The fleet s flagships set international standards: MS Europa and MS Europa 2 successfully garnered the highest possible 5-star plus rating in the Berlitz Cruise Guide and are the only ships in this category Expedition vessels MS Hanseatic and MS Bremen Joint venture (50/50) between TUI AG and Royal Caribbean Cruises founded in 2008, premium volume market segment Christening of the first ship Mein Schiff and first cruise in May 2009 Mein Schiff 2 followed in 2011, Mein Schiff 3 since May 2014 and Mein Schiff 4 since June 2015 in operation Christening of Mein Schiff 5 in July Mein Schiff 6, 7 and 8 have been ordered Offers various cruises from family-friendly to adultsonly cruises in the UK market Christening of TUI Discovery 1, the newest member of the cruise line, in June
12 TUI Destination Services We will integrate all our reps into one organisation One organisation Delivering our differentiation strategy in all destinations Around 6,500 employees Transport 11* m customers Service Over 100 destinations Excursions Customer experience Increase NPS and CSQ Sales Increase sales & margin Transfers Handling Being fully integrated within Tourism Cost Reduce cost of sales & overheads People Engagement Increase engagement scores Bringing World of TUI to life Figures shown relate to TUI Destination Services business which is being moved from Hotelbeds Group to Tourism 12
13 Flight We operate Europe s 7 th largest airline fleet 59 aircraft Nordic 8 aircraft 10 aircraft 22 aircraft 29 aircraft Aircraft numbers as at 31 September 2014; TUIfly excludes aircraft leased out to Air Berlin; Corsair excluded from above figures 13
The world s number one integrated leisure tourism business the new TUI
The world s number one integrated leisure tourism business the new TUI About us Embarking on a new era The new TUI Group is a company of opportunities for our customers, our shareholders and our employees.
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