Consumers for Auto Reliability and Safety. Rosemary Shahan, President Sacramento, California

Size: px
Start display at page:

Download "Consumers for Auto Reliability and Safety. Rosemary Shahan, President Sacramento, California"

Transcription

1 Consumers for Auto Reliability and Safety Rosemary Shahan, President Sacramento, California

2 Raechel & Jacqueline Houck

3 Recalled PT Cruiser that killed Raechel and Jacqueline Houck

4

5

6 The Raechel and Jacqueline Houck Rental Car Safety Act, S. 921 Passed Unanimously out of U.S. Senate Commerce Committee Sponsors: U.S. Senators Schumer, Boxer, Blumenthal, Casey, Feinstein, Gillibrand, McCaskill, Murkowski, Schatz Supporters: Cally Houck, Mother of Raechel and Jacqueline Houck Consumers for Auto Reliability and Safety Advocates for Highway and Auto Safety Consumers Union Consumer Federation of America U.S. Public Interest Research Group Consumer Action State Farm Insurance Company American Automobile Association Enterprise Hertz Avis Budget Dollar-Thrifty Many small rental car companies American Rental Car Association General Motors Opponents: Alliance of Auto Manufacturers Chrysler, Ford, Toyota, Nissan, BMW, Mazda, Mercedes-Benz, Mitsubishi, Jaguar, Porsche, Volkswagen, Volvo National Automobile Dealers Association

7

8

9 Passed the CarMax 125-point inspection

10

11 Who is working to get the safety recall bill, SB 686, made into law? Recent statewide polling in California found that a whopping 88% of likely 2014 voters support enactment of this law. Consumers for Auto Reliability and Safety (official sponsors, taking the lead in working with Sen. Jackson for enactment) Advocates for Highway and Auto Safety California Public Interest Research Group California Nurses Association Center for Public Interest Law Children's Advocacy Institute Consumer Action Consumer Attorneys of California Consumers Union Consumer Federation of America Consumer Federation of California Consumer Watchdog Courage Campaign Enterprise Holdings Firefighters Burn Institute Hertz Corporation Latino Business Association National Consumers League SAFE KIDS CA SafetyBeltSafeUSA State Farm Insurance Co. Trauma Foundation International Association of Machinists and Aerospace Workers Retired New Car Dealer Salvatore Cerrito, who owned many franchised new car dealerships in California

12 According to the International Association of Machinists and Aerospace Workers, passage of SB 686 would create at least 1,000 new goodpaying jobs in California, for skilled automotive technicians who perform safety recall repairs. "The biggest need..is for professional mechanics who can diagnose and fix cars that get more sophisticated with every model year...autonation, Inc. has accelerated plans to hire about 400 service technicians at its 270 U.S. stores because of the recalls...labor shortages are adding to the strain on [AutoNation's] service department." -- "Mass GM Recalls Put Strain on Dealers," Wall Street Journal, August 23-24, 2014

13 New York Times June 24, Consumer Groups Ask F.T.C. to Investigate CarMax Over Unfixed Recalled Cars Los Angeles Times June 24, 2014 Petition seeks to block CarMax sales of unrepaired recalled cars CarMax: Largest retailer of used cars in the U.S. Took in over $10 billion last year, and is publicly traded on Wall Street Advertises that all of its cars must pass a rigorous 125+-point inspection Advertises that all of its cars must be CarMax Quality Certified Sells recalled used cars without having the safety recall repairs performed first

14 New York City Consumer Affairs NEWS July 30, 2014 NEW YORK CITY S DEPARTMENT OF CONSUMER AFFAIRS LAUNCHES INVESTIGATION INTO THE SALE OF UNREPAIRED RECALLED USED CARS, AGGRESSIVELY PROTECTING NEW YORKERS FROM POTENTIALLY FATAL DEFECTS Subpoenas Sent to 200 Used Car Dealerships, a Quarter of all Dealers Citywide, in Effort to Discover Whether Dealers are Selling Unrepaired Recalled Cars. Dealers will be Required to Notify Customers of any Recalled Cars Unrepaired at Time of Sale, to Make Repairs and Future Sales of Unrepaired Recalled Cars will be Prohibited. More cars have been recalled in 2014 than any other year on record, said DCA Commissioner Julie Menin. We re not going to wait for tragic statistics to demand that dealers repair these ticking time bombs. Dealerships who have sold unrepaired recalled cars must take responsibility and notify their consumers immediately to repair the vehicles consumers shouldn t have to wait for new legislation, a court battle, or a tragedy, to know the car they bought is safe as required by law.

15 Department of Justice Office of Public Affairs NEWS Wednesday, March 19, 2014 Justice Department Announces Criminal Charge Against Toyota Motor Corporation and Deferred Prosecution Agreement with $1.2 Billion Financial Penalty Toyota Motor Corporation Admits to Misleading Consumers and U.S. Regulator About Safety Issues Related to Unintended Acceleration in Its Cars Independent Monitor to Be Appointed to Oversee Toyota s Public Statements and Reporting of Safety Issues

16

17 News headline (projected) November 9, 2016 California Auto Safety Initiative Passes 75% - 25% Analysis: Millions spent by auto dealers to oppose measure only added to public awareness that dealers have been selling unsafe, recalled used cars to California motorists.

Senate Consumer Protection, Product Safety and Insurance Subcommittee

Senate Consumer Protection, Product Safety and Insurance Subcommittee STATEMENT OF PETER WELCH, PRESIDENT NATIONAL AUTOMOBILE DEALERS ASSOCIATION before the Senate Consumer Protection, Product Safety and Insurance Subcommittee hearing on S. 921, the Raechel and Jacqueline

More information

Car Buyers Protection Act Initiative for November, 2014 Ballot

Car Buyers Protection Act Initiative for November, 2014 Ballot Car Buyers Protection Act Initiative for November, 2014 Ballot The California Car Buyers Protection Act will help reduce the risks involved in buying a car from a car dealer, improve the safety of used

More information

Statement of Steve Douglas Senior Director of Environmental Affairs,

Statement of Steve Douglas Senior Director of Environmental Affairs, Before the United States Copyright Office Public Hearings on Section 1201(a) Rulemaking Statement of Steve Douglas Senior Director of Environmental Affairs, Alliance of Automobile Manufacturers May 19,

More information

STATEMENT THE ALLIANCE OF AUTOMOBILE MANUFACTURERS APRIL 14, 2016 PRESENTED BY:

STATEMENT THE ALLIANCE OF AUTOMOBILE MANUFACTURERS APRIL 14, 2016 PRESENTED BY: STATEMENT OF THE ALLIANCE OF AUTOMOBILE MANUFACTURERS BEFORE THE: THE HOUSE ENERGY AND COMMERCE SUBCOMMITTEE ON COMMERCE, MANUFACTURING AND TRADE APRIL 14, 2016 PRESENTED BY: MITCH BAINWOL PRESIDENT AND

More information

February 29, 2016. Federal Trade Commission Office of the Secretary Room CC-5610 (Annex D) 600 Pennsylvania Avenue, NW Washington, DC 20580

February 29, 2016. Federal Trade Commission Office of the Secretary Room CC-5610 (Annex D) 600 Pennsylvania Avenue, NW Washington, DC 20580 Consumers for Auto Reliability and Safety California Public Interest Research Group (CALPIRG) Connecticut Public Interest Research Group (CONNPIRG) Consumer Federation of America Consumer Action Consumer

More information

Autos Consumer Journey Yahoo Insights Team. November 2013

Autos Consumer Journey Yahoo Insights Team. November 2013 Autos Consumer Journey Yahoo Insights Team November 2013 1 Insights Overview What do automotive marketers need to know to engage and connect with consumers along the path to auto purchase to drive results?

More information

Connecticut warranty reimbursement law stands!

Connecticut warranty reimbursement law stands! WANADA Bulletin # 9-16 March 14, 2016 Headlines Connecticut warranty reimbursement law stands! When to check for open recalls, under new federal law NADA: Horn s departure from VW a significant blow to

More information

U.S. HOUSE OF REPRESENTATIVES COMMITTEE ON SCIENCE, SPACE, AND TECHNOLOGY SUBCOMMITTEE ON ENVIRONMENT HEARING CHARTER

U.S. HOUSE OF REPRESENTATIVES COMMITTEE ON SCIENCE, SPACE, AND TECHNOLOGY SUBCOMMITTEE ON ENVIRONMENT HEARING CHARTER PURPOSE U.S. HOUSE OF REPRESENTATIVES COMMITTEE ON SCIENCE, SPACE, AND TECHNOLOGY SUBCOMMITTEE ON ENVIRONMENT HEARING CHARTER Mid-Level Ethanol Blends: Consumer and Technical Research Needs Tuesday, February

More information

THE NEW JERSEY LEMON LAW: A CONSUMER GUIDE. By Walt Kane Investigative Reporter News 12 New Jersey

THE NEW JERSEY LEMON LAW: A CONSUMER GUIDE. By Walt Kane Investigative Reporter News 12 New Jersey THE NEW JERSEY LEMON LAW: A CONSUMER GUIDE By Walt Kane Investigative Reporter News 12 New Jersey INTRODUCTION Few things are more frustrating than buying a new car, only to have it keep having problems.

More information

House Commerce, Manufacturing and Trade Subcommittee

House Commerce, Manufacturing and Trade Subcommittee WRITTEN STATEMENT OF PETER K. WELCH, PRESIDENT NATIONAL AUTOMOBILE DEALERS ASSOCIATION before the House Commerce, Manufacturing and Trade Subcommittee of the House Energy and Commerce Committee a hearing

More information

ANNUAL FINANCIAL PROFILE OF AMERICA S FRANCHISED NEW-CAR DEALERSHIPS

ANNUAL FINANCIAL PROFILE OF AMERICA S FRANCHISED NEW-CAR DEALERSHIPS 215 ANNUAL FINANCIAL PROFILE OF AMERICA S FRANCHISED NEW-CAR DEALERSHIPS Overview Steven Szakaly Chief Economist, NADA NADA Data the annual financial profile of new-car dealerships includes the many major

More information

A Consumer s Guide to the Arkansas Lemon Law. The Arkansas New Motor Vehicle Quality Assurance Act

A Consumer s Guide to the Arkansas Lemon Law. The Arkansas New Motor Vehicle Quality Assurance Act A Consumer s Guide to the Arkansas Lemon Law The Arkansas New Motor Vehicle Quality Assurance Act Dustin McDaniel Attorney General This guide represents the Consumer Protection Division s interpretation

More information

Testimony of. Greater New York Automobile Dealers Association National Automobile Dealers Association

Testimony of. Greater New York Automobile Dealers Association National Automobile Dealers Association Testimony of Greater New York Automobile Dealers Association National Automobile Dealers Association October 28, 2014 City Council Consumer Affairs Committee City of New York Presented by: Mark Schienberg,

More information

A Consumer s Guide to the Arkansas Lemon Law

A Consumer s Guide to the Arkansas Lemon Law A Consumer s Guide to the Arkansas Lemon Law The Arkansas New Motor Vehicle Quality Assurance Act Arkansas Attorney General s Office Consumer Protection Division www.arkansasag.gov (800) 482-8982 (501)

More information

2009 Economic Impact Report

2009 Economic Impact Report 2009 Economic Impact Report The Economic Impact of Franchised New Car Dealerships on the Colorado Economy Sponsored by: DIRECTOR S MESSAGE & BACKGROUND INTRODUCTION President s Message Tim Jackson President

More information

UNIVERSAL TECHNICAL INSTITUTE

UNIVERSAL TECHNICAL INSTITUTE 2008 BMO Capital Markets 8th Annual Back to School Education Conference UNIVERSAL TECHNICAL INSTITUTE 1 September 10, 2008 Safe Harbor This presentation may include predictions, estimates or other information

More information

2011 ECONOMIC IMPACT REPORT

2011 ECONOMIC IMPACT REPORT 2011 ECONOMIC IMPACT REPORT The Economic Impact of Franchise New Car Dealership on the West Virginia Economy Sponsored by: West Virginia Automobile and Truck Dealers Association Page 2 DIRECTOR S MESSAGE

More information

ANNUAL FINANCIAL PROFILE OF AMERICA S FRANCHISED NEW-CAR DEALERSHIPS. 2014 www.nada.org/nadadata

ANNUAL FINANCIAL PROFILE OF AMERICA S FRANCHISED NEW-CAR DEALERSHIPS. 2014 www.nada.org/nadadata ANNUAL FINANCIAL PROFILE OF AMERICA S FRANCHISED NEW-CAR DEALERSHIPS 2014 www./nadadata Overview NADA Data 2014 the annual financial profile of America s franchised new-car dealerships shows a robust and

More information

Motor Vehicle Owners Right to Repair Act. Legislation Aimed at Preserving Competition for Consumers in the Vehicle Repair Market

Motor Vehicle Owners Right to Repair Act. Legislation Aimed at Preserving Competition for Consumers in the Vehicle Repair Market Motor Vehicle Owners Right to Repair Act Legislation Aimed at Preserving Competition for Consumers in the Vehicle Repair Market Prepared by: Aaron Lowe Vice President, Government Affairs Automotive Aftermarket

More information

Conquest Sales: Why Conquesting New Vehicle Sales is More Important Than Ever SOLD. www.lead2show.com

Conquest Sales: Why Conquesting New Vehicle Sales is More Important Than Ever SOLD. www.lead2show.com Conquest Sales: Why Conquesting New Vehicle Sales is More Important Than Ever SOLD www.lead2show.com OVERVIEW PART 1 Executive Summary 3 PART 2 Conquesting 4 PART 3 Conquesting Marketing Strategies 4-5

More information

STATISTICAL REVIEW OF THE CANADIAN AUTOMOTIVE INDUSTRY: 2001 EDITION

STATISTICAL REVIEW OF THE CANADIAN AUTOMOTIVE INDUSTRY: 2001 EDITION STATISTICAL REVIEW OF THE CANADIAN AUTOMOTIVE INDUSTRY: 2001 EDITION Aerospace and Automotive Branch Industry Canada 235 Queen Street Ottawa, Ontario K1A OH5 Tel: (613) 952-7254 Fax: (613) 952-8088 E-mail

More information

Why Buyers of Used Cars Complain

Why Buyers of Used Cars Complain Why Buyers of Used Cars Complain A Study of BBB Complaints Against Used Car Dealers In Eastern Missouri and Southern Illinois Executive Summary Better Business Bureau Serving Eastern Missouri and Southern

More information

CALIFORNIA MOTOR CAR DEALERS ASSOCIATION 1415 L Street, Suite 700, Sacramento, California 95814 916/441-2599 FAX 916/441-5612 http://www.cmcda.

CALIFORNIA MOTOR CAR DEALERS ASSOCIATION 1415 L Street, Suite 700, Sacramento, California 95814 916/441-2599 FAX 916/441-5612 http://www.cmcda. CALIFORNIA MOTOR CAR DEALERS ASSOCIATION 1415 L Street, Suite 700, Sacramento, California 95814 916/441-2599 FAX 916/441-5612 http://www.cmcda.com Joanne Kozberg, Co-Chairs California Performance Review

More information

New Plug-in Car Grant Levels from March 2016

New Plug-in Car Grant Levels from March 2016 New Plug-in Car Grant Levels from March 2016 1. From 1 March 2016, plug-in car grant levels are changing. The new grant levels will be based on the environmental performance of the vehicle. 2. Ultra low

More information

FTC Takes Action Against Two Auto Dealership Chains For Violating 2012 Orders Prohibiting Deceptive Advertising of Vehicle Costs

FTC Takes Action Against Two Auto Dealership Chains For Violating 2012 Orders Prohibiting Deceptive Advertising of Vehicle Costs MAIN MENU SEARCH FTC Takes Action Against Two Auto Dealership Chains For Violating 2012 Orders Prohibiting Deceptive Advertising of Vehicle Costs FOR RELEASE December 12, 2014 TAGS: deceptive/misleading

More information

COMPLAINT FOR INJUNCTIVE AND OTHER RELIEF

COMPLAINT FOR INJUNCTIVE AND OTHER RELIEF DISTRICT COURT, CITY AND COUNTY OF DENVER, COLORADO COURT USE ONLY 1427 Bannock Street, Room 256 Denver, Colorado 80202 STATE OF COLORADO, ex rel. JOHN W. SUTHERS, ATTORNEY GENERAL, v. Plaintiff, Toyota

More information

Lease Company Information. BMW Financial Services

Lease Company Information. BMW Financial Services Lease Company Information The team at Swapalease.com prides itself in being the number one resource for automotive lease transfers anywhere. For this reason we need your help in both researching new leasing

More information

This is a licensed product of Ken Research and should not be copied

This is a licensed product of Ken Research and should not be copied 1 TABLE OF CONTENTS 1. The US Used Car Industry Introduction 2. The US Used Car Market Size, 2006-2011 2.1. By Revenue, 2006-2011 2.2. By Units Sold, 2006-2011 2.3. By Late Model Sales, 2006-2011 3. The

More information

California Auto Dealer Advertising Law Manual

California Auto Dealer Advertising Law Manual California Auto Dealer Advertising Law Manual Manning, Leaver, Bruder & Berberich Attorneys At Law Los Angeles, California This publication is not intended, nor should it be received, as legal advice or

More information

2014 Manufacturer Volume Status. Large- and Intermediate-Volume Manufacturer 2014 Vehicle Production Delivered for Sale in OR

2014 Manufacturer Volume Status. Large- and Intermediate-Volume Manufacturer 2014 Vehicle Production Delivered for Sale in OR State of Oregon Department of Environmental Quality 2014 Zero Emissions Vehicle Credits Oregon implements California s rules for Zero Emission Vehicles as allowed under section 177 of the federal Clean

More information

How Can the Automotive Industry Strengthen Its Regulatory Compliance Process and Reduce Its Compliance Risks?

How Can the Automotive Industry Strengthen Its Regulatory Compliance Process and Reduce Its Compliance Risks? September 29, 2015 Practice Groups: Regulatory Compliance Internal Investigations Government Investigations White Collar Crime/Criminal Defense Public Policy and Law Environmental, Land and Natural Resources

More information

Introduction. What is the Lemon Law?

Introduction. What is the Lemon Law? Introduction This guidebook is an introduction to the California Lemon Law. It is not intended to convey legal advice. The goal is to allow you to protect and educate yourself. You should still consult

More information

Extended Warranties for New and Used Cars in Europe

Extended Warranties for New and Used Cars in Europe Extended Warranties for New and Used Cars in Europe Report Prospectus October 2013 Web: www.finaccord.com. E-mail: info@finaccord.com 1 Prospectus contents Page What is the research? What is the rationale?

More information

Corporate Finance in the Automotive Arena. - Navigating the next decade. of auto industry transformation -

Corporate Finance in the Automotive Arena. - Navigating the next decade. of auto industry transformation - Corporate Finance in the Automotive Arena - Navigating the next decade of auto industry transformation - Jens Diehlmann Partner at IBM Global Business Services; Global Leader Captive Finance Agenda 1 Who

More information

Region Legal Service Office Hawaii Legal Assistance Department 850 Willamette Street Pearl Harbor, HI 96860

Region Legal Service Office Hawaii Legal Assistance Department 850 Willamette Street Pearl Harbor, HI 96860 Region Legal Service Office Hawaii Legal Assistance Department 850 Willamette Street Pearl Harbor, HI 96860 Preventative Law Series The Hawaii Motor Vehicle Lemon Law: A Guide for Consumers Q: What is

More information

Dealers going out of business, leaving consumers out of luck

Dealers going out of business, leaving consumers out of luck Dealers going out of business, leaving consumers out of luck Rosemary Shahan, Consumers for Auto Reliability and Safety Bill Brauch, The Iowa Attorney General's Office Keith Kiser, The American Association

More information

Testimony of Commissioner Julie Menin New York City Department of Consumer Affairs Before the New York State Senate Committee on Banks

Testimony of Commissioner Julie Menin New York City Department of Consumer Affairs Before the New York State Senate Committee on Banks 1 Testimony of Commissioner Julie Menin New York City Department of Consumer Affairs Before the New York State Senate Committee on Banks Hearing on An Examination of Predatory Lending Practices in the

More information

Essentials of Management Information Systems

Essentials of Management Information Systems Essentials of Management Information Systems KENNETH C. LAUDON AND JANE P. LAUDON CHAPTER 9 CASE 2 E-COMMERCE: DIGITAL MARKETS, DIGITAL GOODS Ford AutoXchange B2B Marketplace VIDEO CASE TAGS SUMMARY URL

More information

HOUSE DOCKET, NO. 1374 FILED ON: 1/15/2015. HOUSE... No. 258. The Commonwealth of Massachusetts PRESENTED BY: Angelo J. Puppolo, Jr.

HOUSE DOCKET, NO. 1374 FILED ON: 1/15/2015. HOUSE... No. 258. The Commonwealth of Massachusetts PRESENTED BY: Angelo J. Puppolo, Jr. HOUSE DOCKET, NO. 1374 FILED ON: 1/15/2015 HOUSE............... No. 258 The Commonwealth of Massachusetts PRESENTED BY: Angelo J. Puppolo, Jr. To the Honorable Senate and House of Representatives of the

More information

F O R C O N S U M E R S c a l i f o r n i a d e p a r t m e n t o f c o n s u m e r a f fa i r s

F O R C O N S U M E R S c a l i f o r n i a d e p a r t m e n t o f c o n s u m e r a f fa i r s FOR CONSUMERS c a l i f o r n i a d e p a r t m e n t o f c o n s u m e r a f f a i r s Arbitration Certification Program (ACP), Who We Are The ACP s role is to serve as State regulators and to comply

More information

NHTSA s Oversight of Vehicle Safety Defects and Highway Safety Grants

NHTSA s Oversight of Vehicle Safety Defects and Highway Safety Grants Before the Commerce, Science, and Transportation Committee Subcommittee on Consumer Protection, Product Safety, and Insurance United States Senate For Release on Delivery Expected at 2:30 p.m. EST Tuesday

More information

Texas Automobile Dealers Association

Texas Automobile Dealers Association Austin, Texas 78701-21 81 www.tada.org Fax; (512) 322-0561 (512) 476-2686 Serving the franchised new car and truck dealers of Texas since 1916 A D A Pagel T buyer when there is a total loss or theft of

More information

Purchasing a Car. Latino Community Credit Union & Latino Community Development Center

Purchasing a Car. Latino Community Credit Union & Latino Community Development Center Purchasing a Car Latino Community Credit Union & Latino Community Development Center PURCHASING A CAR Latino Community Credit Union & Latino Community Development Center www.latinoccu.org Copyright 2013

More information

Automotive: Part III Internet s Effect on Advertising

Automotive: Part III Internet s Effect on Advertising Automotive: Part III Internet s Effect on Advertising John Potter VP Interactive Revenue Development Director Radio Training Academy jpotter@rab.com Here s What We ll Cover 1. Automotive slow down 2. Auto

More information

How Clean is Your Car Brand?

How Clean is Your Car Brand? How Clean is Your Car Brand? The car industry's commitment to the EU to reduce CO 2 emissions: a brand-by-brand progress report October 2006 How Clean is Your Car Brand? The car industry's commitment to

More information

1 SB243 2 165240-3. 3 By Senator Orr. 4 RFD: Finance and Taxation General Fund. 5 First Read: 17-MAR-15. Page 0

1 SB243 2 165240-3. 3 By Senator Orr. 4 RFD: Finance and Taxation General Fund. 5 First Read: 17-MAR-15. Page 0 1 SB243 2 165240-3 3 By Senator Orr 4 RFD: Finance and Taxation General Fund 5 First Read: 17-MAR-15 Page 0 1 SB243 2 3 4 ENROLLED, An Act, 5 To amend Section 40-2A-10 Code of Alabama, 1975; to 6 remove

More information

Rainbow PUSH Coalition Automotive Project an initiative of Citizenship Education Fund & Energy Summit A Chronological Summary of Key Accomplishments

Rainbow PUSH Coalition Automotive Project an initiative of Citizenship Education Fund & Energy Summit A Chronological Summary of Key Accomplishments The Wall Street Project was founded in 1996 by Rev. Jesse L. Jackson, Sr., and the Citizenship Education Fund, and officially launched by Rev. Jackson and prominent minority business owners on January

More information

Economic Impact Report

Economic Impact Report 2007 Economic Impact Report The impact of metro area franchised new vehicle dealerships on the New York economy.* Based on 2006 data. *SEE BACKGROUND PAGE 2. Introduction BACKGROUND This report provides

More information

BRAZILIAN AUTOMOTIVE INDUSTRY AT A GLANCE

BRAZILIAN AUTOMOTIVE INDUSTRY AT A GLANCE BRAZILIAN AUTOMOTIVE INDUSTRY AT A GLANCE BRAZILIAN AUTOMOTIVE INDUSTRY GENERAL MARKET INFORMATION Brazil has become the 7th largest vehicle producer and the 4th largest vehicle consumer market in the

More information

CAR BUYERS PROTECTION ACT. This act shall be known and may be cited as the Car Buyers Protection Act.

CAR BUYERS PROTECTION ACT. This act shall be known and may be cited as the Car Buyers Protection Act. CAR BUYERS PROTECTION ACT SEC. 1. Title. This act shall be known and may be cited as the Car Buyers Protection Act. SEC. 2. Findings and Declarations. The people of the State of California find and declare

More information

How To Buy A Car In Chile

How To Buy A Car In Chile Aplica 50% de Descuento en la siguiente lista Con Restricciones MANUALES AUTOMOTRICES EN INGLES Chilton.- LABOR GUIDE 2012 DOMESTIC VEHICLES CHRYSLER, FORD Y GM... $ 3,000.- Chilton.- LABOR GUIDE 2012

More information

Vehicle Service Contract Administration

Vehicle Service Contract Administration Vehicle Service Contract Administration Fragmented industry with strong margins and accelerating acquisition activity A rebounding automotive sector and a modest recovery of the U.S. economy have driven

More information

Submitted by: Michael J. Caplan, Economic Development Manager

Submitted by: Michael J. Caplan, Economic Development Manager Office of the City Manager CONSENT CALENDAR April 1, 2014 To: From: Honorable Mayor and Members of the City Council Christine Daniel, City Manager Submitted by: Michael J. Caplan, Economic Development

More information

Press-release 13 May 2014

Press-release 13 May 2014 Press-release 13 May 2014 April shows significant sales decline Sales of new passenger cars and LCVs in Russia dropped by 8% in April 2014 Among the top ten bestselling models so far, ten models are locally

More information

Extended Warranties for New and Used Cars in Europe

Extended Warranties for New and Used Cars in Europe Extended Warranties for New and Used Cars in Europe Report Prospectus October 2013 Web: www.finaccord.com. E-mail: info@finaccord.com 1 Prospectus contents Page What is the research? What is the rationale?

More information

TrueTrends AUTOMOTIVE INTELLIGENCE COVERING NEW CAR PRICES, BEST CAR DEALS AND MORE

TrueTrends AUTOMOTIVE INTELLIGENCE COVERING NEW CAR PRICES, BEST CAR DEALS AND MORE PRESENTS TrueTrends AUTOMOTIVE INTELLIGENCE COVERING NEW CAR PRICES, BEST CAR DEALS AND MORE April, 0 Table of Contents 9 0 TrueMPG The goal of TrueMPG is to measure the actual miles per gallon of all

More information

Buying a Used Car. Before You Look For a Used Car, Consider

Buying a Used Car. Before You Look For a Used Car, Consider Buying a Used Car This guide explains your protections under the FTC's Used Car Rule and offers some shopping suggestions, even if you are not buying from a used car dealer. Before you begin looking at

More information

Audi Certified pre-owned Program comparison

Audi Certified pre-owned Program comparison of America. All Rights Reserved. Copyright 2014 Table of contents Acura 3 BMW 5 Cadillac 7 Infiniti 9 Jaguar 11 Land Rover 13 Lexus 15 Lincoln 17 Mercedes-Benz 19 Mini 21 Porsche 23 Volvo 25 2 of America.

More information

TNCs Autonomous Vehicles (AVs) & California's Low Cost Auto Insurance Program

TNCs Autonomous Vehicles (AVs) & California's Low Cost Auto Insurance Program TNCs Autonomous Vehicles (AVs) & California's Low Cost Auto Insurance Program Chris Shultz, Deputy Commissioner CA Department of Insurance VISION: Insurance Protection for all Californians. MISSION: We

More information

SENATE STAFF ANALYSIS AND ECONOMIC IMPACT STATEMENT

SENATE STAFF ANALYSIS AND ECONOMIC IMPACT STATEMENT SENATE STAFF ANALYSIS AND ECONOMIC IMPACT STATEMENT (This document is based on the provisions contained in the legislation as of the latest date listed below.) BILL: SB 2240 SPONSOR: SUBJECT: Senator Garcia

More information

Insurance Discrimination and the Story Behind the Mercury Initiatives

Insurance Discrimination and the Story Behind the Mercury Initiatives Insurance Discrimination and the Story Behind the Mercury Initiatives Mandatory Insurance Law - 1984 In 1984, the California Legislature imposed severe penalties on drivers who did not carry automobile

More information

Chapter 1: Overview of the Auto and RV Dealership Industry

Chapter 1: Overview of the Auto and RV Dealership Industry Chapter 1: Overview of the Auto and RV Dealership Industry A macro overview of a company's industry and the economy are critical starting points for any valuation analysis. In many cases, the automotive

More information

http://www.bls.gov/oco/ocos181.htm

http://www.bls.gov/oco/ocos181.htm http://www.bls.gov/oco/ocos181.htm Automotive Service Technicians and Mechanics Nature of the Work Training, Other Qualifications, and Advancement Employment Job Outlook Projections Data Earnings OES Data

More information

Please also find below some more detailed information on questions you may have:

Please also find below some more detailed information on questions you may have: As you might have heard, Chevrolet has decided to end its new car business in Europe. This means that the sale of new Chevrolet vehicles in Western and Eastern Europe will end by the end of 2015. As a

More information

2014 National Update: Service Contracts Ancillary Products

2014 National Update: Service Contracts Ancillary Products 2014 National Update: Service Contracts Ancillary Products Timothy J. Meenan General Counsel to Service Contract Industry Council Motor Vehicle Ancillary Products Association Meenan PA Managing Shareholder

More information

Shoreline Community College Auto Sales and Service Training Pathways Program Shoreline, Washington

Shoreline Community College Auto Sales and Service Training Pathways Program Shoreline, Washington Shoreline Community College Auto Sales and Service Training Pathways Program Shoreline, Washington Organizational Background In January 2005, Shoreline Community College in the Seattle area launched the

More information

regulate monitor Back in the Driver s Seat license protect www.ct.gov/dcp Connecticut s Lemon Law Automobile Dispute Settlement Program

regulate monitor Back in the Driver s Seat license protect www.ct.gov/dcp Connecticut s Lemon Law Automobile Dispute Settlement Program regulate license monitor protect STATE OF CONNECTICUT Department of Consumer Protection 165 Capitol Avenue Hartford, CT 06106-1630 Toll-Free (800) 842-2649 Lemon Law Toll-Free: (800) 538-CARS (860) 713-6120

More information

-1- SECOND AMENDED COMPLAINT

-1- SECOND AMENDED COMPLAINT VACHON LAW FIRM Michael R. Vachon, Esq. (SBN ) 0 Via Del Campo, Suite San Diego, California Tel.: () -0 Fax: () - Attorney for Plaintiff SUPERIOR COURT OF THE STATE OF CALIFORNIA COUNTY OF LOS ANGELES

More information

Proposed Charter City Measure: Frequently Asked Questions

Proposed Charter City Measure: Frequently Asked Questions Proposed Charter City Measure: Frequently Asked Questions The City of Rancho Palos Verdes is currently a general law city. The Rancho Palos Verdes City Council voted to hold a special election on March

More information

AUTO HISTORY. Resources: Check the vehicle history report using the car s VIN number.

AUTO HISTORY. Resources: Check the vehicle history report using the car s VIN number. This guide was created to help you with your first motor vehicle transaction and to make you aware of the many facets of the car buying process. Hopefully, with the help of this guide, your car purchasing

More information

One Click Dealerships/Internet Dealer Sales

One Click Dealerships/Internet Dealer Sales Bill Brauch, Special Assistant Attorney General Director-Consumer Protection Division Iowa Department of Justice August 28, 2013 The Iowa AG s Consumer Protection Division Chair-NAAG Autos Working Group

More information

Lemon-Aid For Consumers

Lemon-Aid For Consumers Lemon-Aid For Consumers Gray Davis, Governor State of California Aileen Adams, Secretary State and Consumer Services Agency Kathleen Hamilton, Director Department of Consumer Affairs CALIFORNIA DEPARTMENT

More information

4. How to Buy a Car. Building a Better Future 151

4. How to Buy a Car. Building a Better Future 151 4. How to Buy a Car Building a Better Future 151 152 Building a Better Future UNIT 4: HOW TO BUY A CAR Lesson 1: How to Choose the Right Car Lesson Objectives: Students will understand what to consider

More information

November 10-11, 2014 at the Seminole Hard Rock Hotel & Casino

November 10-11, 2014 at the Seminole Hard Rock Hotel & Casino DEALER S BEWARE Randy Crisorio President & CEO United Development Systems, Inc. THE PAST I know your salesman told you it would be $340 per month but it s really going to be $490 so get strapped in your

More information

FORD MOTOR COMPANY SUBMITS BUSINESS PLAN TO CONGRESS; PROFIT TARGET, ELECTRIC CAR STRATEGY AMONG NEW DETAILS Based on current business planning

FORD MOTOR COMPANY SUBMITS BUSINESS PLAN TO CONGRESS; PROFIT TARGET, ELECTRIC CAR STRATEGY AMONG NEW DETAILS Based on current business planning FORD MOTOR COMPANY SUBMITS BUSINESS PLAN TO CONGRESS; PROFIT TARGET, ELECTRIC CAR STRATEGY AMONG NEW DETAILS Based on current business planning assumptions, Ford expects both its overall and its North

More information

Righting Your New Car s Wrongs

Righting Your New Car s Wrongs Righting Your New Car s Wrongs Douglas F. Gansler, Attorney General, Maryland Attorney General s Office Your Rights Under Maryland s Lemon Law If your new car spends more time in the repair shop than on

More information

Vehicle Black Boxes. With every aviation accident involving an aircraft of sufficient

Vehicle Black Boxes. With every aviation accident involving an aircraft of sufficient Mary Ellen Morris Miller & Martin PLLC 1200 One Nashville Place 150 Fourth Avenue, North Nashville, Tennessee 37219-2433 Vehicle Black Boxes With every aviation accident involving an aircraft of sufficient

More information

WHAT DO LEGISLA TIVE COMMITTEES DO?

WHAT DO LEGISLA TIVE COMMITTEES DO? WHAT DO LEGISLA TIVE COMMITTEES DO? If it were not for committees, the Legislature would probably be in session all year. It would take that long for the entire Senate and the entire House of Representatives

More information

HOME THE ROAD TO SUCCESS STARTS HERE GENERATION LEAD VERIFICATION TRANSFERS LIVE FEATURED SITE. Exclusive Auto Leads CONTACT US WHY US?

HOME THE ROAD TO SUCCESS STARTS HERE GENERATION LEAD VERIFICATION TRANSFERS LIVE FEATURED SITE. Exclusive Auto Leads CONTACT US WHY US? THE ROAD TO SUCCESS STARTS HERE Exclusive Auto Leads ABOVE THE COMPETITION WE STAND GO DIRECT Go Direct Leads generates every lead through Pay Per Click campaigns via Google. Each application is verified

More information

TESTIMONY OF SANDY BASS-CORS, EXECUTIVE DIRECTOR THE COALITION FOR AUTO REPAIR EQUALITY (CARE) JOINT COMMITTEE ON CONSUMER AFFAIRS AND TRANSPORTATION

TESTIMONY OF SANDY BASS-CORS, EXECUTIVE DIRECTOR THE COALITION FOR AUTO REPAIR EQUALITY (CARE) JOINT COMMITTEE ON CONSUMER AFFAIRS AND TRANSPORTATION TESTIMONY OF SANDY BASS-CORS, EXECUTIVE DIRECTOR THE COALITION FOR AUTO REPAIR EQUALITY (CARE) JOINT COMMITTEE ON CONSUMER AFFAIRS AND TRANSPORTATION JUNE 2,2011 PHILADELPHIA CONVENTION CENTER IN FAVOR

More information

Contents Section Slide Number

Contents Section Slide Number The Advent of Digital Retailing and the Impact on Global Car Dealership Structures By 2016, Automakers are Expected to Open more than 100 Digital Showroom/Lifestyle Stores Globally December 2013 1 Contents

More information

Optimizing the Customer Experience

Optimizing the Customer Experience Optimizing the Customer Experience Automotive Industry Retaining and Growing Customers Through Loyalty Programs 2006 Forte Consulting. All Rights Protected and Reserved. Content Introduction Examples of

More information

May 2014. Certified Pre-Owned Vehicles: Accelerating Forward

May 2014. Certified Pre-Owned Vehicles: Accelerating Forward May 2014 Certified Pre-Owned Vehicles: Accelerating Forward Certified Pre-Owned Sales (millions) TABLE OF CONTENTS The Genesis of Certified Pre-Owned... 2 Consumer & Dealer Sentiment Aligned... 3 Late

More information

New Jersey Motor Vehicle Warranty Act

New Jersey Motor Vehicle Warranty Act New Jersey Motor Vehicle Warranty Act 2005 Annual Report State of New Jersey Office of the Attorney General Division of Consumer Affairs Lemon Law Unit Jon S. Corzine Governor Zulima V. Farber Kimberly

More information

Australian Automobile Association. Submission to: Light vehicle CO2 emission standards for Australia. Key Issues Discussion Paper

Australian Automobile Association. Submission to: Light vehicle CO2 emission standards for Australia. Key Issues Discussion Paper Constituent Members: Australian Automobile Association Submission to: Light vehicle CO2 emission standards for Australia Key Issues Discussion Paper December 2011 The Australian Automobile Association

More information

Next Generation Car Buyer Study

Next Generation Car Buyer Study AutoTrader.com Next Generation Car Buyer Study Executive Summary August, 2013 Who are Millennials? Millennials are in late adolescence or young adulthood YOUNG MILLENIALS OLDER MILLENIALS GEN X BABY BOOMERS

More information

ATTORNEY GENERAL S SUMMARY OF CHARITABLE SOLICITATIONS BY COMMERCIAL FUND-RAISERS

ATTORNEY GENERAL S SUMMARY OF CHARITABLE SOLICITATIONS BY COMMERCIAL FUND-RAISERS ATTORNEY GENERAL S SUMMARY OF CHARITABLE SOLICITATIONS BY COMMERCIAL FUND-RAISERS SUPPLEMENTAL REPORT: DONATIONS OF PERSONAL PROPERTY (THRIFT STORES, VEHICLE DONATION PROGRAMS, ETC.) (Government Code 12599)

More information

Candidate Questionnaire

Candidate Questionnaire Candidate Questionnaire District Attorney Elections - November 3, 2015,, On November 3rd, voters in the, and will cast their votes to determine who will be their District Attorney for the next four years.

More information

How to handle data privacy issues in the car industry

How to handle data privacy issues in the car industry How to handle data privacy issues in the car industry Björn Kjellén Chief information security officer (CISO) introduction The Automotive industry is now delivering vehicles with connectivity for exchange

More information

CO 2. emissions performance of car manufacturers in 2010

CO 2. emissions performance of car manufacturers in 2010 emissions performance of car manufacturers in 2010 Executive summary Executive summary Data collected by the European Environment Agency (EEA) on emissions from passenger cars reveal that the majority

More information

SGS GLOBAL WARRANTY SURVEY 2014 SURVEY OVERVIEW

SGS GLOBAL WARRANTY SURVEY 2014 SURVEY OVERVIEW SGS GLOBAL WARRANTY SURVEY 2014 SURVEY OVERVIEW WHAT DOES SGS DO IN AUTOMOTIVE? DRIVING PERFORMANCE AND SAFETY WORLDWIDE SOURCE We test materials and parts to OEM and industry standards to facilitate the

More information

Daryl Patrishkoff, PMP Chief Executive Officer Center for Professional Studies

Daryl Patrishkoff, PMP Chief Executive Officer Center for Professional Studies Daryl Patrishkoff, PMP Chief Executive Officer Center for Professional Studies Compressed Natural Gas (CNG) ANGA ANGA consists of 30 of North America s largest natural gas companies The alliance promotes

More information

Presented by Douglas Heller Executive Director, Consumer Watchdog www.consumerwatchdog.org 310.392.0522

Presented by Douglas Heller Executive Director, Consumer Watchdog www.consumerwatchdog.org 310.392.0522 Presented by Douglas Heller Executive Director, Consumer Watchdog www.consumerwatchdog.org 310.392.0522 Insurance Reform Page 2 Page 3 Page 4 Page 5 February 4, 1999 E D I T O R I A L S Auto Insurance

More information

National Automotive Service Task Force

National Automotive Service Task Force National Automotive Service Task Force Mission - The National Automotive Service Task Force will facilitate the identification and correction of gaps in the availability and accessibility of automotive

More information

Extended Warranties for New and Used Cars in Latin America

Extended Warranties for New and Used Cars in Latin America Extended Warranties for New and Used Cars in Latin America Report Prospectus April 2015 Finaccord Ltd., 2015 Web: www.finaccord.com. E-mail: info@finaccord.com 1 Prospectus contents Page What is the research?

More information

5B1190 RELATING TO AUTOMOBILE PERSONAL INJURY LIMITATIONS.

5B1190 RELATING TO AUTOMOBILE PERSONAL INJURY LIMITATIONS. 5B1190 Measure Title: Report Title: Description: RELATING TO AUTOMOBILE PERSONAL INJURY LIMITATIONS. Motor Vehicle Insurance Amends law to require the record reviewer to be of the same specialty as the

More information

[Sharma, 2(2): April-June, 2012] ISSN: 2277-5528. Int. J. of Engg. Sci. & Mgmt. (IJESM), Vol. 2, Issue 2: April-June: 2012, 180-184

[Sharma, 2(2): April-June, 2012] ISSN: 2277-5528. Int. J. of Engg. Sci. & Mgmt. (IJESM), Vol. 2, Issue 2: April-June: 2012, 180-184 INTERNATIONAL JOURNAL OF ENGINEERING SCIENCES & MANAGEMENT PRE-OWNED CAR MARKET IN INDIA: A STUDY OF MARKETING STRATEGIES OF CAR MAKERS Krati Sharma Lakshmi Narain College of Technology, Indore. Abstract

More information

USED CAR BUYING GUIDE

USED CAR BUYING GUIDE USED CAR BUYING GUIDE The information contained in this Guide is intended to be generic and is not intended to be a comprehensive guide to the laws and requirements of any particular state, country or

More information

ACEA PRINCIPLES OF DATA PROTECTION IN RELATION TO CONNECTED VEHICLES AND SERVICES

ACEA PRINCIPLES OF DATA PROTECTION IN RELATION TO CONNECTED VEHICLES AND SERVICES ACEA PRINCIPLES OF DATA PROTECTION IN RELATION TO CONNECTED VEHICLES AND SERVICES September 2015 INTRODUCTION We, the member companies of ACEA, are committed to providing our customers with a high level

More information

Local Taxes on Sugar-Sweetened Beverages in California

Local Taxes on Sugar-Sweetened Beverages in California Local Taxes on Sugar-Sweetened Beverages in California Legal Considerations and Procedural Requirements Many California cities and counties are interested in imposing a tax on sugar-sweetened beverages

More information