EURONET VERSION 8.0 OVERVIEW

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1 EURONET VERSION 8.0 OVERVIEW Copyright 2009 Rail Europe, Inc. All Rights Reserved. 1

2 Dear Preferred Partner, We are pleased to present to you a summary of some of the exciting changes which will be available in the upcoming Euronet version 8.0 release. Below is a brief list of some of the new features which will be included: Commissions earned will no longer be displayed in the Proforma Invoice. (Page 2) (Commissions will continue to be displayed in Shipment Manifest and recap screen in Euronet.) CVV security number will be required with all credit card payment. (Page 3) New After Sales summary available to print, with and without commission information. (Page 3) New Suggested Add-On section when booking a European railpass. (Page 4) Separation of Amtrak and European pass/ticket booking flow. (Page 6) Top 10 most used Quick Links for PTP tickets will be customizeable. (Page 8) New extra step added to booking flow for future use of Amtrak fees. (Page 9) Country of residence format change (Page 9) PROFORMA INVOICE The Booking Summary (Proforma Invoice) will no longer include any commission information. Copyright 2009 Rail Europe, Inc. All Rights Reserved. 2

3 However, it will still include the Gross, Net and Agency Service Fee information. CARD VERIFICATION VALUE CODE (CVV) When applying a credit card as a form of payment for your Euronet booking, you will now be required to enter the Card Verification Value code (CVV). Copyright 2009 Rail Europe, Inc. All Rights Reserved. 3

4 Most CVV numbers can be found on the backside of the client s credit card: AFTER SALES SUMMARY Two new buttons have been added to the After Sales Info tab. These buttons will allow you to print an after sales invoice for you (with commission recall information) and/or for your client (without commission recall information). To access this screen, simply search for your voided, cancelled or refunded order under OLD BOOKINGS, then click on the After Sales Info tab at the top. Copyright 2009 Rail Europe, Inc. All Rights Reserved. 4

5 SUGGESTED ADD-ONS When booking European railpasses, Euronet will display a Suggested Add-On in the lower portion of the recap screen. This suggested add-on will be in relation to the railpass that was booked, for example, any purchase of a BritRail pass will suggest the following: Note: London Travel Card, Oyster Card, Paris Museum and Paris Visite passes cannot be booked in Euronet and have to be requested by fax request form. To download the form please visit the following website: Copyright 2009 Rail Europe, Inc. All Rights Reserved. 5

6 NEW AMTRAK/EUROPE BOOKING FLOW SEPARATION European and Amtrak point to point tickets will be separated by a few new steps. When doing a search using Quick Search, if you type on PTP the system will display the following: Copyright 2009 Rail Europe, Inc. All Rights Reserved. 6

7 You will notice that there are separate entries for Amtrak and the regular European PTP options. If you select one of the Amtrak PTP entries, in this case Amtrak PTP Schedule Search, you will be redirected to the following screen: There is a new drop-down box which in this example will have USA selected. This means that any city pair entered in the Origin and Destination city fields will only display Amtrak destinations. Conversely, if you select the regular European PTP Schedule Search option, then the option EUR will be pre-selected: Copyright 2009 Rail Europe, Inc. All Rights Reserved. 7

8 QUICK-LINK CUSTOMIZATION Euronet will now allow you to cutomize your top ten Quick-Link city pair destinations. Simply go to Preferences then select Quick-Links : You will be able to add any combination of your most used city pairs (Amtrak or European destinations). NOTE: It is necessary to select the appropriate stations when modifying or adding a new city pair. Copyright 2009 Rail Europe, Inc. All Rights Reserved. 8

9 STEP 3 OF 5 (AMTRAK FEES STEP) An extra step has been added to the booking flow (Step 3 of 5) which will currently be disabled in Euronet, but may be activated in the future. We will advise of any updates as they are made available. COUNTRY OF RESIDENCY FORMAT CHANGE Due to imposed restrictions, the Country of Residency field will now be formatted to only allow within Rail Europe s assigned sales territory. Those countries are: United States of America Canada Mexico Anguilla Antigua & Barbuda Aruba Bahamas Barbados Belize Bermuda British Virgin Islands Cayman Islands Costa Rica Cuba Dominica Dominican Republic EI Salvador Grenada Guadeloupe Guam Guatemala Haiti Honduras Jamaica Martinique Montserrat Netherlands Antilles Nicaragua Panama Puerto Rico St. Lucia St. Kitts & Nevis St. Vincent & Grenadines Trinidad & Tobago Turks & Caicos U.S. Virgin Islands Copyright 2009 Rail Europe, Inc. All Rights Reserved. 9

10 Residents of countries outside of the Rail Europe Inc. sales territory must purchase their passes from one of the other appropriate Rail Europe divisions. For further information please visit the following website: NOTE: This restriction applies to residency only, not citizenship. A temporary (work or student visa) or permanent resident of any one of listed countries is allowed to purchase railpasses as per usual. Copyright 2009 Rail Europe, Inc. All Rights Reserved. 10

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