Programma Interpolizie TETRA (PIT) ITALIA (TETRA Inter-police Programme PIT ITALY)

Transcription

1 Programma Interpolizie TETRA (PIT) ITALIA (TETRA Inter-police Programme PIT ITALY) Mr. Stuart Will SELEX Communications - International Sales

2 The History... To date, the contracts between the Italian Ministry of Internal Affairs and SELEX Communications, a Finmeccanica Company: Signature of the 1 st contract > Turin Olympic area and Campania December 2006 Signature of the 2 nd contract > Turin Province, Calabria and Basilicata regions July 2007 > Deployment for G8 area in Sardinia June 2009 Forecast for signature of the 3 rd contract > Sardinia January 2011

3 PIT Project Areas Network Architecture and Features Radio Coverage Contract Scope of Supply Service and Network Management Maintenance and SLA Emergency Solutions

4 Network Architecture Network Architecture ring configuration for Base Stations (BS) multiple rings multiplexed towards Switching Control Nodes (SCN) alternative paths connection from Control Room and SCN SCN Disaster Recovery site alternative connection from main sites and disaster recovery site overlapped radio coverage Network Resilience each Network Element is full-redundancy protected in case of (single) major fault and consequently full unavailability of SRB site / SCN site / Radio Link, thanks to the network resilience there is no service degradation In case of multiple faults, fallback capability, Direct mode (Gateway Repeater) and mobile sites still allow most of the communication services Graceful degradation of communication services in case of multiple faults High Reliability: 99.99% a year of essential network services availability Availability of mobile infrastructure to be deployed in case of emergency situation

5 Network Architecture

6 Services Functionality Voice and data calls: - individuals - Full duplex / Half duplex - Groups - to/from PABX/PSTN/GSM Supplementary services: - Emergency calls - User defined priority call levels - Dynamic Groups (with Late entry) - Priority Group Scanning - Busy User Pre-Emption All features available within the entire area Ad hoc numbering scheme with use of short dialing

7 Services (2) Virtual Private Network shared network each organisation can manage independently their Virtual Network users and assigned resources Interface towards other systems Full connectivity to PABX/PSTN/GSM Command and Control system Control rooms: based on fixed radio terminals Control room with Despatching Operator: Workstations and Subscribers management stations

8 Network Traffic > More than 30,000 active users > 5 Active Organisations (Arma dei Carabinieri, Polizia di Stato, Guardia di Finanza, Corpo Forestale dello Stato, Polizia Penitenziaria) making over 40,000 Individual and 215,000 Group Calls per Month Carabinieri State Police (Polizia di Stato) Custom Police (Guardia di Finanza) Forester (Corpo Forestale) Prison Police (Penitenziaria)

9 PIT Project Areas Network Architecture and Redundancy Radio Coverage Contract Scope of Supply Service and Network Management Maintenance and SLA Emergency Solutions

10 Antenna Systems TETRA coverage is guaranteed for terrestrial, avionic and naval radio terminals. Avionic Coverage: Base Station with 2 TRX and 1 Omnidirectional Antenna solution is used: Up to 7 traffic channels Uniform Avionic Coverage up to 57 Km; thanks to AGA there is the possibility to enhance coverage up to 83 Km Due to the subscriber class parameters, terrestrial radio terminal cannot register on this type of BS AS3000: SELEX Avionic Terminal

11 Antenna Systems Terrestrial Coverage: Base Stations with 3 or 4 TRX Each BS is used with up to 3 sectors Type of Antennas: - 60, 90 and 120 Sectorised Antennas It s very important to choose the optimal sector to BS ratio in terms of: - Distance to cover (more directive antennas have higher gain) - Environment (in Urban environments a higher number of traffic channels are required, in Rural environments there is lower average traffic) - Interference

12 PIT Project Areas Network Architecture and Redundancy Radio Coverage Contract Scope of Supply Service and Network Management Maintenance and SLA Emergency Solutions

13 Scope of Supply (I) > Provision of communication services based on a TETRA digital radio mobile network for 85 months for exclusive use by the 5 Italian Police Forces Possibility of extending it to other Institutional Organizations State Police (Polizia di Stato) Custom Police (Guardia di Finanza) Forester (Corpo Forestale) Carabinieri Prison Police (Penitenziaria) > SELEX Communications is the turn-key solution supplier for all the activities which mainly comprise: System Design Supply and setup of all network infrastructure elements and terminals Training for all personnel involved (technicians, end users) Service management according to defined SLA

14 Scope of Supply (II) > All Police Forces can use the network independently but are able to co-operate whenever needed (VPNs) > Ubiquitous radio coverage designed to support handheld service Indoor coverage in urban environment; In-car coverage in rural-mountain environment; > The system shall guarantee high capacity use in terms of traffic handled > The system is based on a hierarchical architecture: Province Region ( operative Regions) Inter-regions (4 Macro-Region)

15 Some Other Fundamental Topics to Consider > Training > Analogue to Digital Transition > Recycling of investments made > New operative methods > Change management

16 A Suite of Training > Course for Personnel with Managing Functions (Managers) > Course for Logistic Centre Operators (for terminals) > Course for Radio Terminal Operators instructors > Course for COS (Communication Operator Station) operators > Course for OSS operators (Operator Station Supervisor) > Course for Terminal Programming Specialists

17 The Question of Transition > The start-up and the full use of the TETRA digital system at National level will require a transitional period during which a migration process shall be guaranteed to require cross-operativity with the existing systems. Communication level TETRA System of Police Forces Administration Current networks Transition Migration Policies time VHF: emergencies TETRA: emergencies

18 The Transition important considerations > Interoperability on the terminal side: Communication under TETRA coverage Communication outside TETRA coverage if deemed necessary for service requirements > Interoperability on the network side: Control Rooms allow users equipped with different communication systems, both convetional and TETRA, to communicate among each others.

19 The Transition > In addition to the development of the system at national level connected to financing, a transitional period must be considered also within each provincial start-up, during which both the old and new systems will be used. > This transition will concern system management also in relation to areas not covered by the TETRA system. With regard to these areas, solutions shall be found to keep into account, first of all, the operator s security.

20 The Transition: terminal interoperability > Dual Mode mobile radio, able to work in both TETRA mode and conventional mode SELEX Dual Mode mobile radio Two mobile radios (TETRA and conventional radios) SELEX integrated WiNN mobile node SELEX analogue/tetra dual mode mobiles > This allows a smooth migration from the current conventional system to the digital TETRA network

21 The Transition : Network interoperability

22 The Transition > Cars must communicate where the TETRA is installed outside TETRA coverage areas if deemed necessary for service requirements > Control Rooms shall be able to communicate and allow users equipped with any transmitting system, both analogue and TETRA to communicate among each other. > Solutions shall first of all take into account the operator s security

23 Recycling investments already made > Today, Police Forces carry out their institutional tasks with an analogue system made up by radio stations, synchronous networks and peripheral radio devices, both fixed and mobile. > These investments, made by the Administration will not be put wasted, but they will be used to manage the transition by following this philosophy: Radio stations will evolve in a managed way from Analogue and TETRA Synchronous channels in the areas involved by TETRA will be re-moduled and surplus equipments will be used to cover operational requirements in other regions, where the digital system will arrive at a later time Last generation analogue radio devices will replace older generation ones

24 New operative methods > The TETRA system requested by Italian Police Forces shall guarantee a radio coverage such to allow communications at portable level, when used indoors, in residential areas with over 60,000 inhabitants. > This characteristic will inevitably cause a communication flow increase from the territory to the station with unavoidable repercussions on the number of operators in the operation room, on their professionalism, on the information filing systems and on correlation methods.

25 Change Management > The Italian Ministry of Internal Affairs has a complex organisation and the introduction of such a technologically advanced system causes an internal debate involving: Integration of projects carried out so far Evolution of Operation Methods, according to the new technology potentials, Operators security increase and intervention efficiency

26 PIT Project Areas Network Architecture and Redundancy Radio Coverage Contract Scope of Supply Service and Network Management Maintenance and SLA Emergency Solutions

27 Service and Network Management SELEX is responsible for: Support for network start-up Network Monitoring Help Desk 24Hx365 Spare parts management Terminals repair management Preventive and Corrective Maintenance SW Maintenance Disaster Recovery QoS Management All the service and network management is coordinated by the National Management Centre

28 Service and Network Management 1 National Management Centre (NMC) 4 Macro-Regional Management Centre (RMC) Regional Terminal Assistance Centre (RTA) Field Maintenance Team Network Devices (2,300 sites): 60 TETRA Switching Centres 3,100 TETRA Radio Base Stations 3,500 Microwave Links 300 Control rooms TETRA Subscriber Radio Devices: 100,000 Portable 60,000 Vehicle 12,000 Fixed station 10,000 Motorcycle 1,000 Watercraft 300 Aviation 2,100 Wired MACRO-REGION 3 MACRO-REGION 4 NATIONAL CENTRE MACRO-REGION 2 MACRO-REGION 1

29 Service and Network Management > National Management Centre: Garrisoned 24x365, by a dedicated team of skilled technicians Uninterrupted network monitoring Remote network management Fast response to requests for assistance (Help Desk) Coordination of on-field technicians located all over the territory for fast intervention (both preventive and corrective maintenance) Terminal Repair Management > Macro Regional Centre: This Centre stores the network management server of each Macro-Region > Regional Terminal Assistance Centre: Manages maintenance requests for radio terminals of that Region Interface towards all the terminal suppliers for the repair of damaged terminal, according to the SLA

30 The extent of what has been involved 1. System design 2. Site development Site acquisition Site executive project Civil works 3. Network installation and setup 4. Terminals installation and setup 5. Control room installation and setup 6. Training 7. Service provisioning 8. Network tuning

31 Service and Network Management flow (Network Mgt System) (Trouble Ticket Mgt System) (Network Inventory System Administration) (Subscriber Provisioning) (Spare Parts Mgt)

32 PIT Project Areas Network Architecture and Redundancy Radio Coverage Contract Scope of Supply Service and Network Management Maintenance and SLA Emergency Solutions

33 Maintenance and Contract SLA > Help Desk 24x365 > Faults resolution: Major Faults affecting basic operativity: partial or temporary solution within 12 hours, final solution within 30 days. Minor Faults not affecting essential services: final solution within 10 days. > Maximum time for returning faulty radio terminals: 15 working days. > Disaster Recovery start up time: within two hours. > SLA on traffic (QoS Management co-ordinated by the Network Management Centre): Successful call setup, 99%, Successful call completion 98%, Failed cell re-selection 2%. > Spare parts management > Terminals repair management > Preventive and Corrective Maintenance > SW Maintenance Free Number

34 Coverage level > Coverage modes (with a 90% location probability) for the different environments and relative service level: (a) 95% Indoor coverage in urban environments; (b) 90% Indoor coverage in sub-urban environments; (c) 85% In-car coverage in rural-mountainous environments; (d) 85% Outdoor coverage in coastal environments

35 PIT Project Areas Network Architecture and Redundancy Radio Coverage Contract Scope of Supply Service and Network Management Maintenance and SLA Emergency Solutions

36 Transportable Site > Operation Scenarios : Big Events that require more capacity in a specific area Emergency or Disaster Situations Rapid deploy coverage extension

37 Transportable Site > Technical Features : Rapid Deployment in emergency situation Mobile Carriage Equipped with: - 1 BS with up to 4 TRX - 4 Radio Links for backbone ring connection - 2 Omnidirectional Antennas for TETRA Radio Coverage - 10m Telescopic Mast - Internal Combustion Engine Generator - UPS Fall-Back Mode supported: BS can operate in stand-alone mode giving TETRA Local Coverage on any disaster Area Transportable Site side view

38 In summary - The PIT network...a turn-key solution for all activities comprising an analogue to digital migration of various agencies, harmonised across virtual networks, cradle to grave solution design, supply, set-up, training of all technical and end user personnel, onward Service Network Managed through tiered management centres and all backed by a Contract service management according to a stringent SLA...

39 The End Thank you for your attention For further information, please contact: Stuart Will Channel Development Manager International Sales SELEX Communications Limited Tel: +44 (0) GSM: +44 (0)