The definitive guide to headcount growth in the Kraków IT and Business Services sector

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1 The definitive guide to headcount growth in the Kraków IT and Business Services sector

2 Table of contents Top line numbers Executive Summary Headcount Tracker Headcount at January 2015 Average headcount Headcount split between IT and Business Services Average headcount according to the age of the centre Share of headcount according to the age of the centre Share of headcount according to the size of the centre Forecast for January 2016 New jobs in IT and Business Services New jobs according to the age of the centre New jobs according to the size of the centre Average growth in 2015 according to the age of the centre Average growth in 2015 according to the size of the centre Appendix List of companies

3 Top line numbers 38,000 Headcount at January ,000 Forecast for January ,700 New jobs in New jobs every day

4 Headcount Tracker 60,000 1 January 38, December 46,000 55,000 Headcount 45,000 30,000 15,000 Poland joins the EU 1,000 1,500 2,000 2,500 3,000 4,000 Global Financial Crisis 6,000 8,000 11,000 14,000 16,000 19,000 22,500 27,000 32,000 38,000 46, % CAGR = 1,000 jobs 2

5 Executive Summary Headcount data of 102 IT and Business Services centres in Kraków Actuals at January 2015 Total headcount 38,011 Average headcount 373 Median headcount 130 Total headcount January ,723 % growth in % Forecasts Median growth in % New jobs in ,712 Number of new jobs per day in 2015* 21 Average number of new jobs in 2015 per company 76 Extrapolation Compound Annual Growth Rate, January January % Forecast for January ,868 3 *365 days

6 Headcount at January

7 Average Headcount 373 Average Headcount IT* 47 companies Median Headcount Business Services 58 companies Average headcount at January 2015 Median headcount at January *includes ITO

8 Headcount Split between IT and Business Services Business Services 23,000 IT 15,000 Headcount 0 5,750 11,500 17,250 23,000 6

9 Average Headcount according to the age of the centre Average headcount companies companies companies companies 2004 and earlier 18 companies 7 Year established Average Headcount Jan 2015

10 Share of Headcount according to the age of the centre 40% 30% 37% 38% 20% 29% 24% 10% 0% 13% 1% companies 13% companies 17% 12% companies companies 18% 2004 and earlier 18 companies 8 % of total number of centres Share of headcount

11 Share of Headcount according to size of the centre 50% 38% 25% 13% 0% 29% up to companies 35% 30% 13% 16% 3% 10% 8% 10% companies companies companies 45% companies 9 Number of employees in centre % of total number of centres Share of headcount

12 Forecast for January

13 New jobs in IT and Business Services 3,200 New jobs in IT 4,500 New jobs in Business Services 35,000 28,000 21,000 14,000 15,000 18,200 23,000 27,500 Headcount 7,000 0 IT Business Services 11 Total headcount 2015 Total headcount 2016

14 New jobs according to the age of the centre 18,000 2,605 2,194 34% 40% 13,500 28% 30% Headcount 9, % 1,260 16% % 20% 10% % share of new jobs companies companies companies companies 2004 and earlier 18 companies 0% 12 Total headcount at January 2015 New jobs in 2015 % share of new jobs in 2015

15 New jobs according to the size of the centre 30,000 50% 42% Headcount 22,500 15,000 7,500 1,229 16% % 304 4% 2,060 27% 3,213 38% 25% 13% % share of new jobs 0 up to companies companies companies companies companies 0% 13 Total headcount at January 2015 New jobs in 2015 % share of new jobs in 2015

16 Average growth in 2015 according to the age of the centre % % % Average headcount % % 65% % growth in % 21% 15% companies companies companies companies 2004 and earlier 18 companies 0% 14 Average headcount at January 2015 Average headcount at January 2016 % growth in 2015

17 Average growth in 2015 according to the size of the centre ,800 95% 100% 1,350 75% Average headcount % 350 9% % 19% 50% 25% % growth in up to companies companies companies companies companies 0% 15 Average headcount at January 2015 Average headcount at January 2016 % growth in 2015

18 16 Appendix

19 List of companies ABB Accenture ACS Xerox Air Liquide Global E&C Solutions Akamai ALK Allegro Amer Sports AMS Amway Aon Hewitt Apply Capnor Apriso Archer Arvato Finance Assa Abloy Brown Brothers Harriman Capgemini Capgemini ITO Capita CBB Call Centre CCA CH2M Hill Chatham Financial Cisco Clifford Thames Comarch Delphi Deltavista Ecolab EDF Electrolux Elettric80 EPAM Ericpol ESET Estimote Euroclear Euroscript Farnell Element 14 FedEx FMC Technologies FQS GE Healthcare Genpact Getinge Google Grid Dynamics Hays HCL HEINEKEN Herbalife Hitachi Data Systems HSBC IAG IBM BTO IBM SW Lab International Paper j-labs Kenexa Lowcosttravel group Lufthansa Lumesse Lundbeck Luxoft Making Waves McAfee Modis Mota-Engil Motorola Nokia Siemens Ocado Technology Onet OpenJaw Technologies Oracle Pega Systems Perkin Elmer PMI SSE Pontoon Solutions Rolls Royce RR Donnelley EFSC RR Donnelley Technology RWE SAB Miller Sabre Samsung Sappi Serco Shell Sii Silgan Whitecap Silvermedia Skipjaq SoftServe* SolarWinds State Street Stefanini Teleinvention Tesco Teva UBS UPM-Kymmene 102 companies 80% response rate 17 * finally chose not to locate in Kraków

20 ASPIRE 2015 Please feel free to reproduce the content of this report, quoting the source: ASPIRE Headcount Tracker, 2015 For slides, please contact us at:

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