EBS Romania an NTT DATA Company

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1 Your EBS Romania an NTT DATA Company 1

2 Content EBS Company Service Portfolio and Competencies Market Focus and Cooperation Approach 2

3 EBS in Romania EBS in Overview Headquarter: Cluj-Napoca, Romania 650 specialists > 22 M Euro turnover (2014) > 50 nearshore customers > 180 customers in Romania EBS in major university centers students București 200,000 Cluj-Napoca 100,000 Iași 55,000 Timișoara 39,000 Brașov 20,000 Sibiu 18,000 3

4 Company History 2000 Founded in June 2000 in Cluj-Napoca as a subsidiary of the Entire Software AG Ulm 2002 Majority shares acquisition by Daniel Metz (MBO) 2003 Development of the own ERP system Clarvision 2005 EBS extends its portfolio by including Application Management & Support Services EBS becomes Microsoft Gold Certified Partner The first EBS teams are certified in ITIL and ISTQB Number of EBS employees EBS becomes SAP Value Added Reseller Partner in Romania and Oracle Partner 2010 EBS becomes SAP Preferred Supplier in Germany 2011 EBS becomes SAP Service Partner EBS reaches 500 employees and is located 5 major cities in Romania NTT DATA acquires 100% of EBS specialists EBS independently carries on its main business within the Group 80% of turnover from nearshore business 20% of turnover from business within the NTT DATA Group 4

5 IT Service Portfolio Individual and Standard Software Development Quality Assurance Application Management and Support SAP Standard Software Services Embedded Services In Romania: Licensing Business (SAP, own Clarvision ERP) 10% turnover Services over the entire Software Lifecycle Analysis Design Development Testing Deployment Maintenance 5

6 Staff Development 650 Specialists Distribution on IT Services Number of specialists 6

7 Industry Know-how Automotive Industry Logistics IT Telecommunications Energy Healthcare Trade Human Resources Public Sector 7

8 Content EBS Company Service Portfolio and Competencies Market Focus and Cooperation Approach 8

9 Development of Custom and Standard Software Software Engineering For more than 14 years extended workbench in the software production Maintenance and support for productively used custom and standard software Interface programming within the implementation of custom and standard software Application types and architectures Web-applications, client-/ server applications, mainframe applications Service-oriented application architectures Front-end and back-end applications Transaction-oriented dialog applications, analytical applications Business Intelligence solutions Intranet- and collaboration solutions 9

10 Application Management and Support Over 9 years of experience Application Management and Support is provided by English and German speaking, ITIL- certified staff, according to the negotiated SLAs / dedicated teams Services Incident Management (1 st, 2 nd and 3 rd Level Support) Service Desk / User Help Desk Call Center Operations Availability Management System Monitoring Functional Support Logical Document Structuring 10

11 SAP Services SAP Application Development ABAP, ABAP OO, WebDynpro for ABAP etc. Development in various SAP applications modules of the SAP Business Suite (FI, CO, MM, SD, PP, PM, QM, PS, HCM, WM, ewm, TM, PLM, SRM, SCM, CRM, und andere: XI/PI, SAP Mobile, BW, MRS) SAP Application Support Services Service Desk / Service Level Management Incident Management Change Management Problem Management Testing Services Documentation Services Other services upon customer needs SAP Technical Operational Services SAP system installations and copies / system and database administration / user administration and security System and interface monitoring Transportation Management Import of service packages and EHP as well as test services 11

12 Software Quality Assurance Activities Quality Management System Development Quality Planning Measuring Quality Reviews, Walkthroughs, Inspections Quality Audits Continuous Improvement Services Test Management Solutions Test Execution and Quality Control Test Architecture Test Automation Services Performance Analysis Security Testing Consultancy and Coaching for choosing the best tools Training for your in-house teams 12

13 Mobile Applications Software Engineering For 4 years we have built individuality and customer value into mobile apps Implementation and consultancy for new mobile applications Maintenance and support for existing applications Application types and architectures Native applications for high performance needs (ios, Android, Windows Phone 8, Firefox OS) Cross platform applications for rapid development and deployment (HTML5, Titanium, Xamarin) Support applications for existing flagship products Marketing apps for increasing company visibility Intranet solutions R&D for emerging mobility technologies 13

14 Embedded Services Development Services Modular Development of new features based on customer requirements Development of Electronic Control Units simulations and other network devices ( e.g. using CANoe) HMI modeling on configuration System integration and System integration tests Testing Services Software System Tests using manual and automatic methods Testing of various communication drivers (CAN, FlexRay, K-line, SPI, MLI) Testing memory drivers (RAM, EEPROM, FLASH) Testing of ASIC drivers 14

15 Technologies Java Java, J2EE, Hibernate, Apache Struts/Spring, JSP/Taglibs, JSF,Tomcat/Jboss/Resin, Servlet, Portlet, EJB, Swing, AWT, Java 2D, Java Mobile Testing Selenium, Mozmill, Tosca, SAP TAO, UFT, Soap UI, Jmeter, Instruments, UI Automator, Robotium, Auto IT, Cucumber.NET C#, ADO.Net, ASP.Net, WPF, WCF, WF, LINQ, NHibernate Mobile ios, Android, Windows Phone 8, Firefox OS, HTML5, Titanium, Xamarin, Sencha Touch, PhoneGap, jquery Mobile Web ASP.Net, PHP, Java, HTML5, Web Services, Flash/Action Script, Sharepoint, WebGL, nodejs Embedded C, C++, CAPL, Assembler, CAN, LIN, RS-232, SPI, I2C, GPIB, MOST 15

16 Technologies SAP SAP ABAP/4, ABAP OO Workflow Forms: Sapscript Smartforms Adobe Forms Cross Application: RFC Technologies Abap Proxy Communication (SCOT, Mail, etc) Authorizations ALE/IDOC Web Technologies: Web-Dynpro ITS-Internet Transaction Server BSP-Business Server Pages Enhancement tools: Enhancement frameworks BADI User Exits SMOD/CMOD BDT Others: Release upgrades Quality assurance Performance analysis / optimisation Testing: Runtime/Dump analysis Sql-Trace Code/Memory Inspector Runtime monitor Systemlog Buffering and Performance 16

17 Competencies Summary Product development Throughout the entire software life cycle Applications Standard software such as SAP / Microsoft / Siebel / Salesforce Business administration Sales and distribution, logistics, production, material and warehouse management, finance and controlling, HR Methodology Nearshore procedure model International certification standards Communication Multilingual skills Communication tools Technology and Infrastructure Innovation culture / latest technology and infrastructure 17

18 Content EBS Company Service Portfolio and Competencies Market Focus and Cooperation Approach 18

19 Target Client Group The EBS offer is primary targeting customer groups such as consultancy, software and system companies as well as hosting providers. As a sourcing partner to these companies EBS primarily provides services to their end customers in various sectors. End Customer A EBS End Customer B EBS The end customers are not being actively approached by EBS. EBS provides nearshore IT services for its clients by assembling dedicated development and service teams as well as offering the needed support and infrastructure. EBS EBS 19

20 Delivery Approach General approach: Dedicated teams (assigned specificly to a service provider) Control and capacity management through the service provider Shared Services approach: EBS Shared Service Center is working for multiple service providers The service provider aquires service packages or service hours (also based on SLAs) Control and capacity management through EBS End Customer A End Customer B End Customer A End Customer B End Customer C End Customer D EBS EBS EBS EBS EBS EBS EBS EBS EBS EBS EBS EBS EBS Shared Service Center 20

21 Service Spectrum in the Software Life Cycle Software Engineering Idea for the development of an application Release 0 Application Management & Support End of Life Governance incl. Process Management Requirements Engineering / QM Development for client A Development for client B Development for client C Maintenance for client A Operation Support Services 1 st and 2 nd level technical support for client A 1 st and 2 nd level technical support for client B Transition 21

22 Partnerships and Certifications EBS Partnerships EBS Certifications ISO 9001:2008 Quality Management Certification ISO 27001:2013 Information Security Management Systems Certification International Software Testing Qualifications Board Standard Qualification for Software Testing OHSAS 18001:2007 Standard for the Occupational Health and Safety Management System IT Infrastructure Library Standard for IT Service Management ISO 26000:2010 Recognition as a Social Responsible Company 22

23 Thank You! Questions? Please contact us! 23

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