HR Trends already business reality

Transcription

1 HCM Roadmap

2 HR Trends already business reality Workforce Diversity Next gen workforce entering Multi-generational workforce working together Temporarily and regular employees are employed Company culture Networked organizations Collaboration and networking determines team culture Leverage social networking patterns Empower employees Role of HR Strategic enabler Work as strategic partner and service provider Enable the workforce Engage people to increase their productivity Role of manager Role of employee Coach and mentor Empowered employee More coaching and mentoring, less controlling Effective knowledge sharing and ongoing interaction Being creative natural leader Being self-organized and asking for feedback Working smarter and with more flexible work models Learning and developing life long 2

3 IT Trends Cloud Cloud Computing Provide choice of alternative delivery models Improve delivery speed and reduce TCO Mobile Social media Big data Mobile enterprise Enterprise 2.0 Real time insights Match end-user requirements: easy to use, being device independent and always up to date Mobile business processes on the go Administrate security and device/app management Make collaboration and networking available Increase business value by transition to enterprise 2.0 Leverage social networking patterns InMemory Computing Analyze huge volumes of data real-time Quick and highly qualitative decision support 3

4 Overview of SAP road map for Human Capital Management Consumer-grade user experience Service delivery Talent Management Mobile Applications HCM planning and analytics Enabling work through Social networking and collaboration Supporting more flexible workforces and working arrangements Leveraging multiple delivery models Co-innovation with customers Solution today Planned innovations Future direction 4

5 Overview of SAP road map for Human Capital Management Consumer-grade user experience Service delivery Talent Management Mobile Applications HCM planning and analytics Enabling work through Social networking and collaboration Supporting more flexible workforces and working arrangements Leveraging multiple delivery models Co-innovation with customers Solution today Planned innovations Future direction 5

6 SAP delivers comprehensive Human Capital Management solutions HCM Core HR and payroll Time and attendance management Talent management Workforce planning and analytics Organizational management Time management Recruiting Strategic workforce planning HR administration Forecast and plan Employee performance management Operational headcount planning Benefits enrollment and administration Rostering and shift planning Compensation management Executive analytics Payroll Localization Analyze and schedule Talent assessment and review Ad hoc reporting (BI factory) Employee self-service Real-time services Learning and people development People risk management Manager self-service Succession management HR shared service framework Focus of recent innovations Solution Today 6

7 Core HR & Payroll 7

8 Time and Attendance Management 8

9 Talent Management 9

10 Workforce Planning and Analytics 10

11 Overview of SAP road map for Human Capital Management Consumer-grade user experience Service delivery Talent Management Mobile Applications HCM planning and analytics Enabling work through Social networking and collaboration Supporting more flexible workforces and working arrangements Leveraging multiple delivery models Co-innovation with customers Solution today Planned innovations Future direction 11

12 Innovation pillars: user experience, analytics, and mobility Employees and HR users Innovation User interface Meeting today s user expectations Mobility Supporting instant access and visibility Analytics Delivered HR analytics HCM Planned Innovation 12

13 LANES Entry Page provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement 2012 SAP AG. All rights reserved. 13

14 LANES Entry Page Quick Access provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement 2012 SAP AG. All rights reserved. 14

15 LANES Category Selection provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement 2012 SAP AG. All rights reserved. 15

16 LANES Analytics provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement 2012 SAP AG. All rights reserved. 16

17 Flow First Studies Application Screen Personnel Administration Employee Profile provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement 2012 SAP AG. All rights reserved. 17

18 Service Delivery Employee Self-Service Renovation - Benefits PLANNED INNOVATIONS 18

19 HCM Processes and Forms: Alternative Form Designer Adobe Form Designer and WDA Form Designer (FPM) 19

20 Planned Innovations for LoB Human Resources Overview: Talent Management Talent Management Key Needs Ability to find, retain, and develop internal talent Ability to manage employee performance Internal and External Learning Key Innovations Continued innovation in the talent review and succession management processes Continued innovation in the performance management processes New Learner portal External Learning Solution PLANNED INNOVATIONS 20

21 SAP HCM on premise Available Now Wave 1 Mobile on Ipad Manager Insight Supporting Managers and HR Business Partners in their HR related tasks Knowing your People Mobile Reporting Employee Profile with details Interview Assistant For Managers supporting paperless reviews, interviews and assessments Candidates to be reviewed Candidates to be interviewed Mobile on Smartphone Me@my Company Leave Management Simple Time Recording Manager Approval (Leave & Time) Team Calendar (Leave) Employee Lookup PLANNED INNOVATIONS 21

22 Manager Insight Knowing your People Roles: Manager and HR Business Partner Meeting support: prepare, conduct, follow-up Reporting Insights of the Organization Employee Profiles PLANNED INNOVATIONS 22

23 Learning Made Easy HCM Learning Assistant app Learning Content in Online and Offline mode. 23

24 Workforce Planning & Analytics Workforce Analytics

25 SAP HANA HCM Accelerator ERP HCM with SAP HANA 25

26 SAP delivers comprehensive Human Capital Management solutions HCM Core HR and payroll Time and attendance management Talent management Workforce planning and analytics Organizational management Time management Recruiting Strategic workforce planning HR administration Forecast and plan Employee performance management Operational headcount planning Benefits enrollment and administration Rostering and shift planning Compensation management Executive analytics Payroll processing Analyze and schedule Talent assessment and review Ad hoc reporting (BI factory) Employee self-service Real-time services Learning and people development People risk management Manager self-service Succession management HR shared service framework Focus of recent innovations Planned Innovation 26

27 Overview of SAP road map for Human Capital Management Consumer-grade user experience Service delivery Talent Management Mobile Applications HCM planning and analytics Enabling work through Social networking and collaboration Supporting more flexible workforces and working arrangements Leveraging multiple delivery models Co- Innovation with Customers Solution today Planned innovations Future direction 27

28 Focus on User Xperience 28

29 Social Collaboration - From to social networking - Context sensitive workflow triggers - Activity creation and management with any role - Synchronous and Asynchronous data exchange 29

30 HANA In memory computing technology impacts Velocity Volume and Value 3600x 460B 21% Faster reporting speed Data records analyzed in less than a second Average increase in revenue 30

31 Hybrid delivery HCM leadership through a choice of deployment models SAP on premise / SFSF on cloud / both Allow the customer to pick solutions of their choice from our boutique Out of the box integrations RDS to make the magic happen Future direction 31

32 SAP offers three channels for customer influence, each with a different focus Improvement Innovation Vision Today s Solution Planned Solution Future Directions Customer Connection Customer Engagement Initiative Customer Advisory Councils Improvements Next Products and Solutions Strategic Concepts For more information: 32

33 Thank you Contact information: Srikanth Gopalakrishnan Title Address Phone number

34 Appendix

35 Planned innovations for Human Capital Management Overview: core HR and payroll (1/3) Key needs Attractive and efficient UIs Easy-to-use manager services that support managers in the way they work Ability to view pay slips on a mobile device Anytime and anywhere access to pay information for employees Reduced number of calls to HR or shared services for pay information Key innovations Employee self-service Calendar-like timesheet as alternate UI Manager self-service Enhanced user experience and additional functionality Enhanced functions for themes Flexible delegation of tasks and applications New analytics and dashboards Collaboration Mobile pay slip Enablement of employees to view current and previous pay slips Planned innovations 35

36 Planned innovations for Human Capital Management Overview: core HR and payroll (2/3) Key needs Leverage technology Generate cost savings Improve service quality Support set-up of new shared service organizations Reallocate budget from reacting to incidents and problems to strategic work Lower implementation cost Low risk implementation Customers want to integrate employee and manager service with their existing portal (MS Sharepoint) Key innovations SAP Shared Service Framework rapid-deployment solution for human capital management SAP ERP rapid-deployment solution for the employee manager portal MS Sharepoint integration Planned innovations 36

37 Planned innovations for Human Capital Management Overview: core HR and payroll (3/3) Key needs Empowerment of HR Professionals to maintain personnel and organization data through an efficient and user-friendly experience Better insight into and quality of employee and organizational data Improved mass changes and visualization of contingent workers Better customer service to employees and managers, improved service efficiency and reduced cost of service delivery Enhanced data privacy and security to protect employees and comply with new laws New user interface option (alternative to SAP Interactive Forms by Adobe) for processes initiated by employees, managers, and HR administrators Ability to leverage knowledge of Web Dynpro and ABAP to customize form scenarios Reduced cost and simplified technical infrastructure Key innovations User experience (UX) enhancements for administration of employees and organization Contemporary look and feel of all relevant and helpful information User-friendly and efficient maintenance of employee actions HR shared services and service delivery Enhanced integration with HRIS, organizational management, and recruiting Tightened connection between HR and service request to provide contextual information Customizable employee fact sheet Data privacy and security enhancements for employee administration UX and TCO enhancements for HCM processes and forms Design-time based on floor plan manager and Web Dynpro and ABAP Runtime with SAP native technology and included infrastructure Web Dynpro and ABAP Planned innovations 37

38 Planned innovations for Human Capital Management Overview: time and attendance management Key needs Ability of managers to maintain appropriate staffing levels on a mobile device Find substitutes if employees are unavailable Check the current availability of the workforce Make sure that all tasks can be appropriately staffed Ability to record time and charge it to cost objects and projects while on the go Key innovations Mobile work management Ability of managers to identify staffing shortages quickly and find substitutes while on the shop floor or otherwise away from their desk Mobile timesheet Enables employees to record time for: Time and attendance Cost accounting Project management Planned innovations 38

39 Planned innovations for Human Capital Management Overview: talent management (1/2) Key needs Comprehensive standard process through easier and quicker implementation Increased transparency through fixed scope, time, and cost, including a predefined candidate UI service to enhance candidate user experience Increased usability of correspondence Ability of managers to take notes, assign actions, and collect feedback for their employees and teams throughout the year to support employee performance and development better Key innovations E-recruiting: Rapid-deployment solution for e-recruiting with enhanced user-experience functions and standard integration Mobile team book: Enablement of manager productivity and continuous engagement Planned innovations 39

40 Planned innovations for Human Capital Management Overview: talent management (2/2) Key needs Easier and more efficient access to relevant learning content anywhere: Modern, user-friendly, and efficient learner portal Customizable design with flexibility for personalization Improved overall efficiency and performance Mobile access to learner portal Extension of corporate learning to external target groups: Training and enablement of external parties such as partners, contractors, customers or suppliers Compliance with legal requirements also for external parties Increased brand awareness and loyalty of customers External training revenue and increase profitability via flexible and robust e-commerce scenarios Key innovations Learning: Renovated learner portal with improved user experience, flexibility, and modern UI technology Mobile leaning application Option for the extended learning community: Extension of SAP Learning Solution to enable and train the extended learning community: Management of training offerings for extended target groups Ability to provide, sell, and promote learning to extended learning target groups Ability to track and monitor training completion of externals to manage compliance Enablement of commercial training scenarios Planned innovations 40

41 Planned innovations for Human Capital Management Overview: workforce planning and analytics Key needs Visualization of information and an ability to understand trends and prove or disprove a hypothesis Key innovations Executive analytics: a set of HR-specific metrics and dimensions integrated in key SAP BusinessObjects tools: SAP BusinessObjects Web Intelligence, SAP BusinessObjects Dashboards, and SAP BusinessObjects Explorer software (delivered as a rapid-deployment solution) Faster, simpler, and more accurate headcount planning Operational headcount planning: HR-specific dimensions integrated into the SAP BusinessObjects Planning and Consolidation application (delivered as a rapid-deployment solution) Planned innovations 41

42 2012 SAP AG. All rights reserved. No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP AG. The information contained herein may be changed without prior notice. Some software products marketed by SAP AG and its distributors contain proprietary software components of other software vendors. Microsoft, Windows, Excel, Outlook, PowerPoint, Silverlight, and Visual Studio are registered trademarks of Microsoft Corporation. IBM, DB2, DB2 Universal Database, System i, System i5, System p, System p5, System x, System z, System z10, z10, z/vm, z/os, OS/390, zenterprise, PowerVM, Power Architecture, Power Systems, POWER7, POWER6+, POWER6, POWER, PowerHA, purescale, PowerPC, BladeCenter, System Storage, Storwize, XIV, GPFS, HACMP, RETAIN, DB2 Connect, RACF, Redbooks, OS/2, AIX, Intelligent Miner, WebSphere, Tivoli, Informix, and Smarter Planet are trademarks or registered trademarks of IBM Corporation. Linux is the registered trademark of Linus Torvalds in the United States and other countries. Adobe, the Adobe logo, Acrobat, PostScript, and Reader are trademarks or registered trademarks of Adobe Systems Incorporated in the United States and other countries. Oracle and Java are registered trademarks of Oracle and its affiliates. UNIX, X/Open, OSF/1, and Motif are registered trademarks of the Open Group. Citrix, ICA, Program Neighborhood, MetaFrame, WinFrame, VideoFrame, and MultiWin are trademarks or registered trademarks of Citrix Systems Inc. HTML, XML, XHTML, and W3C are trademarks or registered trademarks of W3C, World Wide Web Consortium, Massachusetts Institute of Technology. Apple, App Store, ibooks, ipad, iphone, iphoto, ipod, itunes, Multi-Touch, Objective-C, Retina, Safari, Siri, and Xcode are trademarks or registered trademarks of Apple Inc. IOS is a registered trademark of Cisco Systems Inc. RIM, BlackBerry, BBM, BlackBerry Curve, BlackBerry Bold, BlackBerry Pearl, BlackBerry Torch, BlackBerry Storm, BlackBerry Storm2, BlackBerry PlayBook, and BlackBerry App World are trademarks or registered trademarks of Research in Motion Limited. Google App Engine, Google Apps, Google Checkout, Google Data API, Google Maps, Google Mobile Ads, Google Mobile Updater, Google Mobile, Google Store, Google Sync, Google Updater, Google Voice, Google Mail, Gmail, YouTube, Dalvik and Android are trademarks or registered trademarks of Google Inc. INTERMEC is a registered trademark of Intermec Technologies Corporation. Wi-Fi is a registered trademark of Wi-Fi Alliance. Bluetooth is a registered trademark of Bluetooth SIG Inc. Motorola is a registered trademark of Motorola Trademark Holdings LLC. Computop is a registered trademark of Computop Wirtschaftsinformatik GmbH. SAP, R/3, SAP NetWeaver, Duet, PartnerEdge, ByDesign, SAP BusinessObjects Explorer, StreamWork, SAP HANA, and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP AG in Germany and other countries. Business Objects and the Business Objects logo, BusinessObjects, Crystal Reports, Crystal Decisions, Web Intelligence, Xcelsius, and other Business Objects products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of Business Objects Software Ltd. Business Objects is an SAP company. Sybase and Adaptive Server, ianywhere, Sybase 365, SQL Anywhere, and other Sybase products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of Sybase Inc. Sybase is an SAP company. Crossgate, m@gic EDDY, B2B 360, and B2B 360 Services are registered trademarks of Crossgate AG in Germany and other countries. Crossgate is an SAP company. All other product and service names mentioned are the trademarks of their respective companies. Data contained in this document serves informational purposes only. National product specifications may vary. The information in this document is proprietary to SAP. No part of this document may be reproduced, copied, or transmitted in any form or for any purpose without the express prior written permission of SAP AG. 42

43 Recent innovations for Human Capital Management Overview: Core HR and Payroll Key needs Key innovations Release Employee self-services Easier-to-use services for employees Updated look/feel across ESS Usability improvements for benefits enrollment SAP ERP 6.0, SAP enhancement package (EHP) 6 HCM* Manager self-services Easier-to-use services for managers Updated look/feel across MSS SAP ERP 6.0, EHP6 HCM* SAP HR Approvals Ability of managers to work on workflows from a mobile device Ability to approve and reject workflow requests with access to team calendar and vacation balances Mobile employee productivity suite 2.0 SAP Leave Request Ability of employees to trigger workflows from a mobile device Ability to create leave requests and check available vacation balances and team calendar Mobile employee productivity suite 2.0 SAP Employee Lookup Ability of employees to access a directory from a mobile device Mobile employee search: view employee profiles and organizational chart Mobile employee productivity suite 2.0 Solution today * Planned to be available in Q2/

44 Recent innovations for Human Capital Management Overview: Time and Attendance Management Key needs Key innovations Release SAP Timesheet Ability of employees to capture time from a mobile device Mobile timesheet: enter time and submit for approval, view missing entries and approval status Mobile employee productivity suite 2.0 Solution today 44

45 Recent innovations for Human Capital Management Overview: Rapid-deployment solutions Key needs Predictable and fast time to business value Low-risk implementation Holistic integration approach Modular packages to solve specific business needs Proven best business practices End user adoption and training Fixed scope Fixed implementation cost Key innovations SAP ERP rapid-deployment solution for employee and manager self-service SAP Shared Service Framework rapid-deployment solution for human capital management SAP ERP rapid-deployment solution for personnel administration and organizational management Solution today 45

46 Recent innovations for Human Capital Management Overview: Talent Management Key needs Key innovations Release Performance management Ability to manage employee performance Improved user experience and integration in talent review meeting SAP ERP 6.0, EHP6 HCM Talent review Ability to calibrate high potential employees Improved talent review meeting and talent search SAP ERP 6.0, EHP6 HCM E-recruiting Enhanced recruitment analytics: Visibility into metrics and performance indicators Easily adaptable reporting Real-time analytics for operational reporting Insight to action to view requisitions and candidate profile directly SAP ERP 6.0, EHP6 HCM SAP Interview Assistant Ability of hiring managers to leverage tablet devices during interviews New mobile application to perform the following recruiting activities from a mobile device: View of candidate documents, Hire or reject candidates Functions for follow-up processes Mobile@Suite2011 (version 1.0) on-premise add-ons Solution today 46

47 Recent innovations for Human Capital Management Overview: Workforce Planning and Analytics Key needs Key innovations Release Workforce analytics Access to real-time information to support operational decision making ODP deployment: operational reporting independent of the SAP NetWeaver Business Warehouse, covering 18 metrics* across core HR and talent management functions SAP ERP 6.0, EHP6 HCM SAP Manager Insight Access to team information from anywhere and at anytime Mobile access to reports and employee details (version 1.0) on-premise add-ons Solution today * Details can be found on the next slide 47

48 Workforce Analytics real-time insight Empower HR by helping them make better decisions quicker Overall Concept ~ provide Operational Data Provisioning (ODP) content for selected functional areas to enable future visualization via BOBJ tools Personnel Administration Actual Headcount / FTE Trend Analysis for Headcount / FTE Personnel Actions (Hiring, Terminations, etc.) Quality of Hire Reminder for Birthdays and Anniversaries Enterprise Performance Management Process Status and Progress Monitor Enterprise Compensation Management Process Status and Progress Monitor (including Budget) Time & Labor Reporting on Time Types Overview of Absences, Attendance & Overtime E-Learning Overview of Trainings and Training Costs Qualifications Compliance Course Appraisals E-Recruiting Posting Channel Efficiency Requisition Monitor Planned Job Interview Efficiency of Application Sources Activity Monitor Time to Fill Solution today 48