Navision Attain Overview 3.60

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1 Navision Attain Overview 3.60

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3 Navision Attain Overview 3.60

4 NOTICE This material is for informational purposes only. Navision a/s disclaims all warranties and conditions with regard to use of the material for other purposes. Navision a/s shall not, at any time, be liable for any special, direct, indirect or consequential damages, whether in an action of contract, negligence or other action arising out of or in connection with the use or performance of the material. This material is subject to change without notice. According to Danish copyright legislation it is against the law to reproduce any part of this material in any form or by any means without the permission of Navision a/s. The software described is supplied under license and must be used and copied in accordance with the enclosed license terms and conditions. COPYRIGHT NOTICE Copyright 2002 Navision a/s, Frydenlunds Allé 6, 2950 Vedbaek, Denmark. All rights reserved. TRADEMARKS The trademarks referenced herein and marked with either TM or are either trademarks or registered trademarks of Navision a/s or Navision Development a/s. However, the trademarks Microsoft, Windows, Windows NT, SQL Server and BackOffice are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Any rights not expressly granted herein are reserved. The trademarks of Navision a/s and Navision Development a/s are listed on this Web site: The Arial font was used. Published by Navision a/s. Published in Denmark DocID: AT-360-SST-001-V1.00.W1W1

5 TABLE OF CONTENTS CHAPTER 1. INTRODUCTION About Navision Attain Overview Course Installing Navision Attain 1-4 CHAPTER 2. FINANCIAL MANAGEMENT General Ledger Sales & Receivables Purchases & Payables Fixed Assets Resources Jobs Human Resources Review Questions 2-40 CHAPTER 3. SUPPLY CHAIN COLLABORATION Inventory Warehouse Management Warehouse Management Systems (WMS) Manufacturing 3-18

6 TABLE OF CONTENTS 3.5 Capacity Requirements Planning Review Questions 3-32 CHAPTER 4. CUSTOMER RELATIONSHIP MANAGEMENT CRM Marketing & Sales CRM Service Review Questions 4-13 CHAPTER 5. TECHNOLOGY C/SIDE Development Environment Server Options Navision Attain Application Server Multilanguage Functionality Commerce Gateway Commerce Portal User Portal Review Questions 5-27 Appendix A. I INDEX 1

7 PREFACE Navision Attain is a cost effective, end-to-end business solution that is integrated, upgradeable and adaptable for all mid-market needs. It s intended for companies with annual revenue of million US dollars. It includes functionality to help organizations reduce the burden of daily administrative tasks and optimize internal and external communication and interaction. This course is a general overview of all application areas in Navision Attain. Below you can see the curriculum for Navision Attain: This course is designed for students who want to pass the Navision Attain Overview test and enter into the Navision Attain Certification Program.

8 Preface

9 Chapter 1. Introduction This chapter describes the overall structure of the Navision Attain Overview course and how to install Navision Attain on your computer. The chapter contains these sections: 1.1 About Navision Attain Overview 1.2 Installing Navision Attain

10 1-2 Navision Attain Overview 1.1 ABOUT NAVISION ATTAIN OVERVIEW COURSE This Navision Attain Overview Course is primarily a self-study course designed to give you an overview of all application areas in Navision Attain. Course Organization The course consists of the following chapters: Financial Management Supply Chain Collaboration Relationship Management Technology Appendix A: Cronus International Company History Target Audience The course is primarily aimed at new NSC employees who want a general overview of Navision Attain either for the purpose of demonstrating it to customers or as a basis for going on to further specialist training. It can also be used for end users. Course Prerequisites None. Course Objectives The course gives a basic introduction and overview of Navision Attain to new NSC employees. Course Overview Chapter 2, Financial Management, introduces you to the General Ledger, Sales & Receivables, Purchases & Payables, Fixed Assets, Resources, Jobs, and Human Resources application areas. Chapter 3, Supply Chain Collaboration, provides you with information about the Distribution (including Inventory and Warehouse Management), Manufacturing, and Capacity Requirements Planning application areas.

11 Introduction 1-3 Chapter 4, Customer Relationship Management, introduces you to the Relationship Management and the Service Management application areas. Chapter 5, Technology, introduces you to the C/SIDE development environment, the GUI interface, the Multilanguage features, the application server and the server options (databases) available. Furthermore it introduces you to Commerce Portal, Commerce Gateway and User Portal. Course Duration The course is primarily designed as a self-study course. We recommend that the course is taught in one day. Dates The dates in the course material are in the American format. In order to avoid confusion when reading the material, it is a good idea to change the date format in Windows before starting the training session. The working date is set at 01/25/01 (January 25, 2001). Demonstration Data All demonstration data in Navision Attain are based on a fictitious company, CRONUS International Ltd. The demonstration data required is sometimes set up only in one location. To make sure that you have access to the relevant data, you must log on using the appropriate location as the log on name. You will learn how to do this as part of the course.

12 1-4 Navision Attain Overview 1.2 INSTALLING NAVISION ATTAIN Before beginning the course, you must install Navision Attain on your computer. Your installation CD contains the required Navision Attain granules. The installation procedure is described below. The browser will automatically load the install file when you insert the CD. If the browser does not load the install file, you can open it manually: 1 On the Start menu, click Run... 2 In the Run window, in the Open: field, enter x:\startcd.exe (replace x with the letter that represents your CD-ROM drive). 3 Click OK. Then follow this procedure: 1 Insert the CD-ROM. The browser displays your options. 2 Click Client. A new window appears. 3 Click Navision Attain Client for Windows 98, Windows NT 4.0 (Intel) and Windows The installation now begins. 4 In the File Download window, click Run this program from its current location to select it and click OK. A security warning appears. 5 Click Yes. 6 The Navision Attain W1 Installation Wizard window welcomes you to the setup wizard. Click Next>. 7 In the User Name: and Organization: fields enter your customer information. Click Next>. 8 Click All users or Only for me to select the desired option. Click Next>. 9 Click the Complete field to select the setup type and click Next>. 10 Click Install to indicate that you are ready to install the program. The installation process begins.

13 Introduction Click Finish to complete the installation of Navision Attain.

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15 Chapter 2. Financial Management This chapter contains an overview of the features in the application areas included in the Financial Management product suite. Before you can take further specialist training and certification in this area, you must pass the Navision Attain Essentials Test. Then you can take the Financial Management course. This chapter contains the following sections: 2.1 General Ledger 2.2 Sales & Receivables 2.3 Purchases & Payables 2.4 Fixed Assets 2.5 Resources 2.6 Jobs 2.7 Human Resources 2.8 Review Questions

16 2-2 Navision Attain Overview 2.1 GENERAL LEDGER The General Ledger application area is the center of the company s accounts. It gives you an overview of the financial situation of your company. This application area contains the features that are used with a company s general ledger: The chart of accounts, general journals, account schedules, budgets, bank accounts, multiple currencies and consolidation and all the reports and registers related to the general ledger. In addition to account schedules, the General Ledger application area provides other tools for analyzing financial information using dimension information. These let you identify income-generating areas or products, avoid losses, adjust unrealistic budgets and so on. For reporting to customs and tax authorities, the program provides the ability to calculate and report VAT and sales tax, and can also assist in completing INTRASTAT reports required in the EU. Setting Up a Company You must enter certain basic information before the program can be used for the company s daily accounting work. The information you must record in the General Ledger application area is: The company s name and address The chart of accounts Posting groups VAT information The opening balances and entries for all accounts Depending on the features you plan to use in Navision Attain you may need to enter additional information. Chart of Accounts The core of a company is the chart of accounts, that is, the list of the G/L accounts to which all G/L entries are posted. You use the Chart of Accounts window to enter and view your G/L accounts and account

17 Financial Management 2-3 balances. The drilldown features in the program allow you to see the ledger entries that make up the balance of an account. You create the chart of accounts in the same way you create new G/L accounts. You can set up new G/L accounts in the Chart of Accounts window (displayed below) or in the G/L Account Card window. Click General Ledger, Chart of Accounts to see the Chart of Accounts window. General Journals General journals enable you to post transactions to general ledger accounts and other accounts, such as customer accounts, vendor accounts, and bank accounts. The entries can be directly posted from the General Ledger application area, but they can also come from the Sales & Receivables, Purchases & Payables and Fixed Assets application areas. The information contained in these journals is temporary and can be changed before you post the journal. Some journals are also posted as part of a batch job routine. This is common in the Jobs and Inventory application areas. Once a journal is posted, transactions cannot be deleted, but you can reverse them by posting additional entries. Tracing Transactions All transactions that have been posted are stored in registers. The tracing feature enables you to trace the origin of all entries using either source codes or reason codes. You can also easily trace all related entries that were posted with a specific journal by using the Navigate feature, which shows you all entries (grouped by type) that are related to a user-selected entry.

18 2-4 Navision Attain Overview Managing VAT When you post a journal line in the General Ledger application area and the entry contains a VAT code, the program creates a VAT entry. You can see the VAT entries by choosing General Ledger, Registers and opening the Registers window, then clicking VAT Entries. Several VAT calculation types required for trading in the EU and other countries are available. These include normal VAT transactions, reverse VAT transactions and full VAT transactions. The program also contains some special tables to manage the tasks necessary for settling VAT and reporting to the customs and tax authorities. You can use these tables to have the program: Calculate the VAT due for a period. Prepare and print a VAT statement, which can be copied directly to the giro form. Print a list of sales to EU countries (on paper or to a diskette). Account Schedules You use account schedules to analyze figures in G/L accounts, to compare G/L entries in different periods, or to compare G/L entries with G/L budget entries. For example, you can view the G/L entries as percentages of the budget entries. Account schedules can be used to make both simple and complex customized financial statements and management reports. By utilizing the analytical capabilities of the company dimension features, you can analyze your G/L accounts in even greater detail. You can also export your account schedules to Microsoft Excel. This allows you to: Further format your financial data using the formatting options in Microsoft Excel. Distribute your customized financial statements and management reports to parties that do not have access to the program. The demonstration company comes with some example account schedules such as the account schedule below, which performs the acid-test analysis (to see the window click General Ledger, Account Schedules):

19 Financial Management 2-5 Budgets You can create budgets in the general ledger application area by using the Budget window. You can create as many budgets as you like. You can create simple G/L Account budgets for specific periods. You can also use the company dimensions features when entering the budget to create detailed budgets. With dimensions, it is possible to create detailed sales budgets by customer or item for each sales account in the G/L. If you want to limit a budget so that it applies only to specific dimensions or business units, you can set a filter using the Filters tab in the Budget window. Then you can enter your budget figures. You can also export budgets to Microsoft Excel and import budgets from Microsoft Excel. You can import many Excel files into the same budget. The export feature allows you to distribute budget information to parties that do not have access to the program. Likewise the import feature allows you to consolidate budget information from parties that do not have access to the program. Here is an example of the Budget window (click General Ledger, Budgets to view the window):

20 2-6 Navision Attain Overview Dimensions The dimensions feature in Navision Attain helps you answer questions about your business. By using dimensions on posted entries and budget entries, you have the ability to monitor how individual units (for example, a responsible department or region) are performing and to compare performance with other units (such as previous periods and budgeted amounts). You can ensure the consistency of data by setting up rules for dimensions. You determine how dimensions are combined in order to make sure that they reflect company policy. You can also support the way your business operates by defining default dimensions. Default dimensions may be set up for all accounts including G/L accounts, customer and vendor accounts. For each default, you can define posting rules that determine the way dimension information may be posted. This ensures quicker data entry with fewer errors. You can change existing dimensions to reflect your business processes: You can name them in a way that reflects your company s reporting practices and the requirements of your employees. When you no longer require a particular dimension, you can simply block it from use. You can structure values in a hierarchy that mirrors your existing reporting structures.

21 Financial Management 2-7 You can change dimensions (or add new ones) as often as you like without changing your accounting structure. Traditionally, analysis of financial information in the general ledger has been made possible by creating a detailed chart of accounts with many accounts. By using the analytical capabilities of dimensions, you can reduce the need to create a large number of detailed accounts in the chart of accounts. Analysis Views Using dimensions in Navision Attain, you can create analysis views. Each analysis view provides a unique way of gathering and viewing G/L entries posted with dimensions based on specific criteria. This information can be filtered for certain accounts, periods, budgets, and dimension values, for example. From an analysis view, you can drill down to the exact G/L entries that have contributed to the view you are seeing. You can easily create a library of views for the reports you use in your company, and manipulate and scrutinize analysis views to investigate possible trends that can affect the way that you do business. You can reproduce all of this information in printed reports, web reports in HTML format, and Excel, using account schedules. An example of dimension analysis using the CAMPAIGN analysis view in the demonstration company can be seen below (Click General Ledger, Analysis by Dimensions.)

22 2-8 Navision Attain Overview Bank Accounts You can manage any number of bank accounts with any number of different banks. These accounts can be either deposit accounts or loan accounts. You can set up a bank account in the local currency or in a foreign currency. The program also provides the ability to reconcile the bank statement transactions with the entries in the bank account. Each bank account has a card containing a variety of information. Here is an example of a bank account card (click General Ledger, Bank Accounts to view the window): Foreign Trade and Multiple Currencies The foreign trade features in Navision Attain allow you to handle foreign currencies. You can manage: Foreign currency transactions with your customers and vendors Posting of foreign exchange gains and losses Keeping track of foreign exchange rates Here is the Currencies window, which you use to manage foreign currency gains and losses and keep track of exchange rates (click General Ledger, Setup, General, Currencies to open it):

23 Financial Management 2-9 Additional Reporting Currency You can also select a second currency, in addition to the local currency, to be used for financial reporting. For companies in EMU countries, this enables you to report results in both your local currency and euro. Companies in non-emu countries may also wish to use euro as an additional reporting currency, if they regularly trade with EMU countries. The additional reporting currency also enables foreign subsidiary companies to report financial information in the currency of the parent company. Consolidation of Financial Information from Subsidiary Companies For companies with subsidiary companies, it is possible to consolidate the financial information into a parent company in Navision Attain. Subsidiary companies are set up as business units in the parent company. The program can also consolidate foreign subsidiaries since the currency can be defined for each business unit. You can consolidate information from a company in the same Navision Attain database or you can consolidate information for a subsidiary from a file. As long as the file contains the necessary information and is in the required format, you can consolidate information from subsidiaries using different accounting software. Extensible Business Reporting Language (XBRL) Navision Attain offers you the advantages of producing reports using XBRL. Extensible Business Reporting Language (XBRL) is a global financial reporting initiative that has been undertaken by numerous ERP Software products and international accounting organizations. The main purpose of this initiative is to provide a standard for uniform reporting of

24 2-10 Navision Attain Overview financial information for banks, investors, and any other users of financial information. The goal of the initiative is to create a method for exchange of financial information in a global market place and provide a format of consistent financial information for analysis across companies. INTRASTAT Reporting in the EU EU companies must report their trade with other countries. The program contains some special tables to manage the tasks necessary for reporting to the customs and tax authorities. You can use these tables to have the program: Prepare and print the monthly INTRASTAT report, which can be copied directly to the form provided by the tax authority. Print a list of transactions with EU countries (on paper or to a diskette). Converting to the Euro Navision Attain is euro compliant. An additional tool, called the Euro Conversion Tool, is available to perform the following conversion processes: Convert all the company's local currency amounts to euro Convert EMU currency amounts and open documents for customers and vendors to euro Convert EMU currency bank accounts to euro

25 Financial Management 2-11 When you convert the company's local currency to euro, a history of the transactions in the original local currency may be kept if required. For customers, vendors and bank accounts, a history of the transactions in the original EMU currency is always kept.

26 2-12 Navision Attain Overview 2.2 SALES & RECEIVABLES You use the features in the Sales & Receivables application area to manage sales and accounts receivable through individual accounts for each customer. This application area contains all the features that are used with a company s sales: Customer cards, sales and cash receipt journals, quotes, orders, invoices and credit memos, as well as reports, documents, entry registers and posted documents related to sales. The Sales & Receivables application area is fully integrated with the general ledger. This means that when you post a transaction (an invoice, for example), the program automatically posts all necessary transactions to the sales account, the receivables account, and possible discount and VAT accounts. Sales & Receivables has facilities for complete customer and sales management in an international environment. Customer Cards You use the customer card to set up information on all your customers. You must set up a card for each customer. On the card you enter basic information, such as name, address and discounts available to the customer. To open the window, click Sales & Receivables, Customers: Invoicing When you post a sales invoice, the program creates a posted sales invoice.

27 Financial Management 2-13 You can view it by clicking Sales & Receivables, Posted Invoices: Partial Shipping and Invoicing and Combined Shipments Partial shipments are shipments of parts of an order. This occurs when some of the ordered items are in stock and others are backordered. The backordered items are then shipped in a separate shipment. In Navision Attain, there are no limits on the number of shipments that can be made for an order. Partial invoicing is when you invoice for a partial shipment before the remaining units have been shipped. It is also possible to combine the shipments of several orders into one large shipment using the Combine Shipments feature. Alternative Invoicing and Shipping and Drop Shipments You can invoice a different customer than the person or company that ordered the goods. In Navision Attain, the sell-to customeris the customer that ordered the goods or resources. The bill-to customer is the customer to which the bill is sent. In some cases, you may want to sell an item that you do not have in stock and have one of your vendors ship the item directly to the customer. The program can easily handle these drop shipments due to the integration between the Sales and Receivables and Purchases & Payables application areas.

28 2-14 Navision Attain Overview Item Discounts on Sales Navision Attain has three types of item discounts: Quantity discounts discounts that apply when a customer buys more than a certain quantity of an item Invoice discounts discounts that can apply to specific customers and can require a minimum invoice amount Customer/Item discounts discounts that apply for certain combinations of customer and item Below is an example of the Customer Invoice Discounts window. To open it from the customer card, click Sales, Invoice Discounts: Cash Receipts You use the cash receipt journals to register payments from customers. Cash refunds given to customers may also be handled using the cash receipt journal. A cash receipt journal is a type of general journal, so you can use it to post transactions to G/L, bank, customer, vendor and fixed assets accounts. The program allows you to apply a single cash receipt or refund to several outstanding sales invoices and sales credit memos. You can apply the cash receipt or refund at the same time as you post it or you can apply the cash receipt after you have posted it. The program also enables you to set up payment discount terms offered to your customers to encourage early settlement of outstanding invoices. To open the Cash Receipt Journal window, click Sales & Receivables, Cash Receipt Journals:

29 Financial Management 2-15 Sales Credit Memos You can create a sales credit memo when a customer returns an item, but you can also use it to compensate a customer with a sales allowance or to correct an erroneous sales invoice. You can apply a credit memo to a specific invoice, reducing the amount outstanding for the invoice, including the possible payment discount. To view the Sales Credit Memo window, click Sales & Receivables, Credit Memos: Reminders Reminders are used to highlight accounts where customer payments are overdue.

30 2-16 Navision Attain Overview You can define an unlimited number of reminder terms to accommodate the various reminder procedures that may be required. To open the Reminder window, click Sales & Receivables, Periodic Activities, Reminders: Finance Charge Memos If a customer has not paid an invoice on time, you may want to charge them interest on the overdue payment. A finance charge memo is the document created by Navision Attain containing the details of the overdue payment and the finance charges that have been applied. To open the Finance Charge Memo window, click Sales & Receivables, Periodic Activities, Finance Charge Memos.

31 Financial Management 2-17 Tracking Packages You can use Navision Attain to access the Internet and track shipments. The automatic tracking function can be activated only for a posted shipment. Integration with Other Application Areas The Sales & Receivables application area is also integrated with the Jobs, Resources and Fixed Assets application areas. All job sales and resource sales must be performed through the sales invoice. You can also sell fixed assets in sales invoices and sales orders.

32 2-18 Navision Attain Overview 2.3 PURCHASES & PAYABLES You use the features in the Purchases & Payables application area to manage your purchases and accounts payable through individual accounts for each vendor. This application area contains all the features used with a company s purchases: Vendor cards, purchase and payment journals, requisition worksheets, quotes, orders, invoices and credit memos, as well as reports, documents, entry registers and posted documents related to purchases. The features in the Purchases & Payables application are similar to the features in the Sales & Receivables area. Vendor Cards You use vendor cards to set up information on all your vendors. You must set up a card for each vendor. On the card, you enter basic information such as name, address and the kinds of discounts that are available. The vendor card looks like this (click Purchases & Payables, Vendors to open the window): Purchase Invoicing You can register purchase items in the program and update both inventory and the general ledger by filling in and posting a purchase invoice. The Purchase Invoice window looks like this (click Purchases & Payables, Invoices to open the window):

33 Financial Management 2-19 Alternative Shipping and Invoicing You use alternative purchase invoicing when you receive the invoice from a different vendor than the person or company that you ordered the goods from. The buy-from vendor is the vendor you placed the order with, while the pay-to vendor is the one you pay. You enter information about the payto vendor on the Invoicing tab in the Purchase Invoice window:

34 2-20 Navision Attain Overview Partial Receipts and Partial Invoicing Partial receipts occur when you receive the items from a purchase order in more than one delivery. If the vendor invoices you for each partial receipt, you can register the invoice by creating a partial invoice. Item Discounts on Purchasing There are three types of item discounts on purchases: Quantity discounts - discounts that apply when you buy more than a certain quantity of an item Vendor/Item discounts - discounts that apply for certain combinations of vendor and item Invoice discounts - discounts from specific vendors that can require a minimum invoice amount Here is the Vendor Invoice Discounts window. The discount is calculated automatically when you fill in a purchase invoice. To view the window, go to the vendor card and click Purchases, Invoice Discounts. Cash Payments You use the payment journals to register payments to vendors and other outward payments. Cash refunds received from vendors may also be handled using the payment journal. A payment journal is a type of general journal, so you can use it to post transactions to G/L, bank, customer, vendor and fixed assets accounts. You can make manual payments or you can have the program suggest vendor payment amounts. You can also use the program to make

35 Financial Management 2-21 payments using printed computer checks. The program allows you to apply a single payment or refund to several outstanding purchase invoices and purchase credit memos. You can apply the payment or refund at the same time as you post it or you can apply the payment after you have posted it. The program also enables you to keep track of payment discount terms offered by vendors to encourage your early settlement of outstanding invoices. To open the Payment Journal window, click Purchases & Payables, Payment Journals: Purchase Credit Memos You can create a purchase credit memo when you return an item to a vendor, but you can also use it to record a purchase allowance negotiated with your vendor or to correct an erroneous purchase invoice. You can apply a credit memo to a specific invoice, reducing the amount outstanding for the invoice, including the possible payment discount. To view a posted credit memo in the Posted Purchase Credit Memo window, click Purchases & Payables, Posted Credit Memos:

36 2-22 Navision Attain Overview Item Reordering and Inventory Replenishment If you have inventory items with relatively constant turnover rates, you can use the requisition worksheet features to keep track of when to order. The requisition worksheet can be used to suggest which items to reorder and quantity of items to reorder. You can then use the requisition worksheet to create purchase orders based on the suggestions. To view the requisition worksheet, click Purchases & Payables, Requisition Worksheets. Integration with Other Application Areas The Purchases & Payables application area is also integrated with the Jobs and Fixed Assets application areas. You can purchase items for use in a job with a purchase invoice. You can also purchase fixed assets with

37 Financial Management 2-23 purchase invoices and purchase orders.

38 2-24 Navision Attain Overview 2.4 FIXED ASSETS You use Fixed Assets to obtain an overview of your company s fixed assets and to ensure correct periodic depreciation. This application area includes all the features necessary to manage fixed assets, such as fixed asset cards, insurance cards, FA journals, FA G/L and FA reclassification journals, insurance journals, and reports and registers related to fixed assets. Fixed Assets gives you a comprehensive resource for organizing, managing and accounting for your company s fixed assets. It also enables you to keep track of your maintenance costs, manage insurance policies related to fixed assets, post fixed asset transactions and generate various reports and statistics. Fixed Asset Cards For each fixed asset, you must set up a card containing information about the asset. Buildings or production equipment can be set up as main assets with component lists. A fixed asset can be split up into several fixed assets, and several fixed assets can be combined into one. If a fixed asset is partially disposed, it must be separated into two fixed assets, and then one of them can be sold. Fixed assets can be grouped in various ways, for example, by class, department or location. You can set up budgeted assets. This makes it possible to include any anticipated acquisitions and sales in reports. You can see fixed asset cards by clicking Fixed Assets (to get to the Fixed Assets Main Menu), and then Fixed Assets. The window looks like this:

39 Financial Management 2-25 Depreciation The Fixed Assets application area provides several different depreciation methods such as straight line and declining balance as well as the option of creating customized depreciation methods. You can set up multiple depreciation books to accommodate different kinds of depreciation. A batch job is used to calculate periodic depreciation. To see the FA depreciation books for an asset, click Fixed Assets, Fixed Assets, find the fixed asset card for the relevant asset and click Fixed Asset, Depreciation Books. The window looks like this: Maintenance For each asset, you can record maintenance costs and the next service date. Keeping track of maintenance expenses can be important for budgeting purposes and for making decisions about whether to replace a fixed asset. You register maintenance costs in the Maintenance Registration window. To open it from a fixed asset card, click Fixed Asset, Maintenance Registration:

40 2-26 Navision Attain Overview Insurance Each fixed asset can be attached to one or more insurance policies. You can therefore easily verify that insurance policy amounts are in accordance with the value of the assets that are linked to the policy. This also makes it easy to monitor annual insurance premiums. You keep track of your insurance policies on the insurance card. To open it, click Fixed Assets, Insurance. Posting Transactions: You do all posting in the Fixed Assets application area from journals. There are four different journals: The FA G/L journal The FA journal The FA reclassification journal The Insurance journal

41 Financial Management 2-27 Statistics and Reports For each fixed asset depreciation book, there is a statistics window that provides a quick overview of the book value, depreciable basis, accumulated depreciation, and gains or losses on sales. Each main asset has its own statistics window. There are several reports available. Some of these can be tailored to meet specific needs.

42 2-28 Navision Attain Overview 2.5 RESOURCES In the Resources application area, you define resources, which can either be personnel or machines. You may link the individual resources to resource groups. This application area contains all the features that are used with a company s resource management: Individual resources, resource groups, capacity planning, resource journals, as well as reports and registers related to resources. Resources is the application area for optimal management of personnel and/or machines. Resource Cards You set up new resources on resource cards. To view the resource cards, click Resources (for the Resources Main Menu), and then Resources. The window looks like this: Resource Groups You can work with resources as individual entities or as groups. Any number of resources can be assigned to a resource group. Posting Resource Usage You post usage and sales of your resources for internal use and statistics in the Resource Journal window. The entries do not have any connection to G/L accounts and cannot be posted to the general ledger (in contrast to job entries).

43 Financial Management 2-29 Resource Capacity You may need to increase the capacity of resources (for example, technicians) regularly over a period. A resource s capacity indicates how much of the resource is available in a specified period. You can assign or modify capacities to your individual resources or to resource groups. For example, for employees you might want to enter the available man-hours. For machines, you could enter the production capacity for a time frame. It is possible to enter capacity by day, week, month, quarter, year, or accounting period. You can record resource capacities in the Resource Capacity window. To view it, click Resources, Resource Capacity. Allocating Resources to Jobs You can allocate a resource or a resource group s capacity to one or several jobs. You can do this either from the Resources application area or the Jobs application area. You use the Resource Allocated per Job window to view and change the amounts of measuring units for resources allocated to the various jobs in different time periods. To view the window, go to the Resource Capacity window and click Planning, Resource Allocated per Job.

44 2-30 Navision Attain Overview Resource Allocated per Service Order You can use the Resource Allocated per Service Order window to view the amounts of units of measure for resources allocated to the various service orders in different periods. To view the window from the resource card, click Planning, Resource Allocated per Service Order. Resource Availability The Resource Availability window shows a scrollable summary of resource capacities. The window is divided into lines showing the entire capacity, the quantity allocated to jobs on order, the capacity assigned to jobs on quote, the availability after order and the remaining capacity after all jobs on quote or order. To open the window from the resource card, click Planning, Resource Availability. Modifying Resources You can update resources and resource groups on the resource card. You can delete resources from the Resource Group window.

45 Financial Management 2-31 Resource and Job Integration The Resources application area and the Jobs application area are integrated. You can allocate the capacity of a resource or a resource group to one or several jobs. Resource Journals The Resource Journals feature enables you to keep track of your use of resources and their profitability. You can post usage and sales of your resources in the resource journal, and you can generate statistics from this information for internal management purposes. To see a resource journal, click Resources, Resource Journal: Resource Statistics You can see all of the transactions recorded in job journals, resource journals or (with some limitations) sales documents in the Resource Statistics window. To open the window from the resource card, click Resource, Resource Statistics.

46 2-32 Navision Attain Overview

47 Financial Management JOBS You use the Jobs application area for detailed planning and management of the costing for any long-term job or project activity. You can also use it for many types of services and consultancy tasks. Successful job management requires an up-to-date overview, detailed planning and the ability to carry out follow-up analysis using objective data. This application area contains all the features that are used with a company s job and project management: For example, Job cards, job budgets, job journals, as well as reports and registers related to resources. Job Budgets You use the Job Budget window to set up a budget for a job. You can set up a budget for each job. The budget is used to plan the resources you allocate to a job. The budget can be either very general with few entries or it can contain more entries that are divided into activity levels. Click Jobs, Budgets to view the job budgets. Job Journals You can use the job journals to: Post job usage of resources, items and general ledger resources. Apply job ledger and item ledger entries. Assign entries to phases, tasks, and steps.

48 2-34 Navision Attain Overview Reconcile resources. You can view the job journal by clicking Jobs, Job Journals. The window looks like this: Job Sales The integration with the Sales & Receivables application area allows you to perform job sales. All job sales must be performed using the Sales Invoice.

49 Financial Management HUMAN RESOURCES Human Resources is a fully integrated application area that enables you to register and update personnel information about employees effectively. This application area includes all the features that are used in the human resources department of a company: Employee cards, absence registration, and reports related to employees. This makes personnel management more effective through the optimal use of employee data. Employees You use the employee card to register all employee information. To view the window, click Human Resources, Employees: Absence Absence codes help you keep track of the absences of employees and the cause of the absences. To open the Employee Absences window from the employee card, click Employee, Absences. The window looks like this:

50 2-36 Navision Attain Overview Grounds for Termination You use the Grounds for Termination window to set up reasons that employees might leave the company. To open the window, click Human Resources, Setup, Grounds for Termination: Employment Contracts You use employment contract codes to set up the types of contracts the company has entered into with its employees. To open the Employment Contracts window, click Human Resources, Setup, Employment Contracts. The window looks like this:

51 Financial Management 2-37 Qualification You enter qualification codes to specify various employee qualifications. To open the Employee Qualifications window from the employee card, click Employee, Qualifications: Relatives You enter codes for relatives to register the precise relationship of an employee s relatives or close contacts to each employee. To open the Employee Relatives window from the employee card, click Employee, Relative.

52 2-38 Navision Attain Overview Miscellaneous Articles You can set up codes and descriptions for the benefits your employees receive and articles owned by the company that are in the possession of individuals. You do this in the Misc. Article Information window. To open the window from the employee card, click Employee, Misc. Article Information: Confidential Information You use confidential information codes to register confidential aspects of an individual s employment, such as salaries, stock option plans, pensions, and so on. You record confidential information about an employee in the Confidential Information window. To open the window from the employee card, click Employee, Confidential Information. The window looks like this:

53 Financial Management 2-39

54 2-40 Navision Attain Overview 2.8 REVIEW QUESTIONS 1 These questions are for self-study, to ensure that you have understood the material in this chapter. 2 What are the five things you must do in the General Ledger application area before you can use the program for accounting work? 3 Describe the VAT-related tasks that the program can perform. 4 Explain what you use account schedules for. 5 How many budgets can you create in Navision Attain for a single company? 6 Explain the advantages of using dimensions. 7 What can the foreign currency features in Navision Attain do? 8 Explain the difference between the sell-to customer and the bill-to customer. 9 Describe the three different types of discounts you can use with customers. 10 Describe a partial receipt. 11 How do you open the FA Depreciation Books window for an asset? 12 Which window do you use to modify or assign capacities for resources? 13 Describe the different ways you can view resource allocation. 14 Describe what you can use job journals for. 15 Describe the types of information you can record in Navision Attain about employees.

55 Financial Management 2-41

56

57 Chapter 3. Supply Chain Collaboration The Supply Chain Collaboration product suite includes the Manufacturing and Distribution application areas. Distribution covers the Warehouse Management application area in the Navision Attain main menu. If you want to take further specialist training and certification in this area, you must first pass the Navision Attain Essentials Test. After that you can take the Distribution course and the Manufacturing course. This chapter contains the following sections: 3.1 Inventory 3.2 Warehouse Management 3.3 Warehouse Management Systems (WMS) 3.4 Manufacturing 3.5 Capacity Requirements Planning 3.6 Review Questions

58 3-2 Navision Attain Overview 3.1 INVENTORY The Inventory application area contains all the features that a company needs to manage its inventory: item cards to record and maintain information about individual items, item and BOM journals to register changes in inventory, and reports and registers related to items and BOMs. As the inventory application area is integrated with other Navision Attain application areas, the inventory is automatically updated when transactions of inventory increase and decrease are posted from any operational area in the company. This provides flexible inventory support across the entire organization. Item Cards You use item cards to enter basic information about an item in your inventory, such as item number, description, unit of measure, as well as invoicing, ordering and reporting information. There is one card for each item. Each card contains several tabs with different types of information about the item. To see an item card, click Inventory, Items. Stockkeeping Units Stockkeeping units do not replace item cards, but they are related to them. Stockkeeping units allow you to differentiate information about an item for a specific location (such as a warehouse or distribution center) or a specific variant (such as different shelf numbers and different replenishment information) for the same item. It is important to note that the information on the stockkeeping unit card has priority over the information on the item card. To see a stockkeeping unit

59 Supply Chain Collaboration 3-3 card, click Inventory, Stockkeeping Units. Nonstock Items The Nonstock Item table contains information about items that your company sells but does not carry in inventory. You would usually handle the sale of a nonstock item in one of two ways: Drop Shipment The item is shipped from the vendor directly to the customer. You buy and sell the item but do not handle, stock or deliver it. Special Order You purchase a nonstock item from the vendor especially for a customer, receive it at your warehouse and ship it to the customer, either by itself or in combination with other items on the sales order. To see a nonstock item card, click Inventory, Nonstock Items:

60 3-4 Navision Attain Overview Item Journals You use item journals to adjust inventory in connection with purchases, sales, and positive and negative adjustments. The information you enter in the item journal is temporary and can be changed as long as it is still in the journal. When you post the journal, the information is transferred to entries on individual accounts. To open the Item Journal window, click Inventory, Item Journals. Item Reclassification Journals You use item reclassification journals to adjust inventory when you transfer items between different locations. To insert lines in the item journal, click the first empty line and fill in the fields. When the journal is filled in, you can choose to post, post and print a report, or print a test report only. To open the Item Reclass. Journal window, click Inventory, Item Reclass. Journals.

61 Supply Chain Collaboration 3-5 Physical Inventory Journals You use physical inventory journals to maintain an up-to-date record of your inventory at different locations. The physical inventory feature can also assist you in taking a physical inventory by comparing the actual quantity on hand, as determined by a physical count, with the quantity on hand calculated by the program. If there are any differences, you must record and post them. When you post the journal, the program creates a physical inventory ledger entry for every journal line and an item ledger entry for each journal line on which the actual quantity on hand, as determined by the physical count, is different from the quantity on hand calculated and recorded by the program. To see the Phys. Inventory Journal window, click Inventory, Phys. Inventory Journals:

62 3-6 Navision Attain Overview BOM Journals You use the BOM journals to produce bills of material (BOMs). To produce a BOM, you must enter it into the BOM journal and post it from there. The program automatically makes a negative adjustment to inventory for the items that are included in the BOM and a positive adjustment for the BOM. To open the BOM Journal window, click Inventory, BOM Journal. Revaluation Journals The inventory value of an item can change over time, for example, as a result of damage or age. If you want to change the inventory value of an item or a specific item ledger entry, you must use the revaluation journal. You can also use the revaluation journal to correct incorrect posted documents. The revaluation journal lets you see the existing value of an item and assign a new value to it. To open the Revaluation Journal window, click Inventory, Revaluation Journals.

63 Supply Chain Collaboration 3-7 Item Substitution You can substitute an item with another when the desired item is out of stock. You can also use this feature when the alternatives are cheaper and have a higher profit margin. You must fill in substitution information for an individual item in the Item Substitution Entry window. To open the window, go to the item card for the relevant item, then click Item, Substitutions: Item Cross-References You can identify your customers preferences by cross-referencing any customer code, internal code, or vendor code. You do this in the Item Cross Reference Entries window. To view the window, go to the item card of the relevant item, then click Item, Cross References.

64 3-8 Navision Attain Overview Location Transfers Sometimes you need to transfer items from one location to another, so that the receiving location can fill a customer order. You transfer items from one location to another with a transfer order. To open the Transfer Order window, click Inventory, Transfer Orders: You can track the movement of inventory between different locations whenever you want to: Get an overview and report inventory in transit Apply and trace additional costs Item Tracking The item tracking setup consists of three elements; item tracking codes setup, serial and lot number setup, and item setup. An item tracking code

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