Outlook 2002 / 2003 Setup Guide (POP 3 Transmailaccess)

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1 Outlook 2002 / 2003 Setup Guide (POP 3 Transmailaccess) Versions Addresse d: Microsoft Office Outlook 2002 (Microsoft Office XP) Microsoft Office Outlook Document Updated: 8/1 /2013 Copyright 2010 Smarsh, Inc. All rights reserved. Purpose: This document will assist the end user in configuring Outlook 2002 or 2003 to access a POP3 account hosted by Smarsh. Outlook is a registered trademark of Microsoft Corporation. Other product names are trademarks or registered trademarks of their respective owners.

2 Table of Contents Getting Started 3 Add Your New Account 3 Account Setup 4 Basic Settings 5 Enable SMTP Authentication 6 Advanced Settings 6 Set Default Account 8 Creating a New Profile 10 Exit Outlook 10 Open the Mail Control Panel Item 10 Add Your New Profile 11 This document is intended only for Smarsh customers, and may not be Page 2 of 11

3 To set up Microsoft Outlook 2002 or 2003 to access your account, follow these instructions. You will need to know the following information before you get started: Your address Your password Your server Getting Started If you are starting Outlook for the first time, you will automatically be prompted to set up a new ac count, and can skip to the section titled Account Setup on the next page. If you are switching from a Microsoft Exchange account that you will no longer be using, you will need to create a new profile. To create a new profile, go to the section titled Creating a New Profile on page 1 0. If you re not sure, you probably do NOT need to create a new profile and can just add your new account normally. Add Your New Account Go to the Tools menu and select E - mail Accounts. Proceed with account setup on the next page. This document is intended only for Smarsh customers, and may not be Page 3 of 11

4 Account Setup To set up your new account, select Add a new account and click Next. Select POP3 and click Next. This document is intended only for Smarsh customers, and may not be Page 4 of 11

5 Basic Settings Enter your name as you would like it to appear in the From field on messages you send to other people. Enter your Smarsh address. For the incoming and outgoing mail servers, Incoming: mail.transmailaccess.com Outgoing: smtp.transmailaccess.com Change the user name to your full address, not just the first part. Enter your password. Note that passwords are case-sensitive, so if your password contains capital letters, you must enter them correctly. Leave the Remember password box checked. Log on using Secure Password Authentication (SPA) should NOT be checked. Click the More Settings button. This document is intended only for Smarsh customers, and may not be Page 5 of 11

6 Enable SMTP Authentication Click the Outgoing Server tab, then check the box labeled My outgoing server (SMTP) requires authentication. Leave i t set to Use same settings as my incoming mail server. Then click the Advanced tab. Advanced Settings Check the box under Incoming Server labeled This server requires an encrypted connection (SSL) (in Outlook 2003) or This server requires a secure connection (SSL) (in Outlook 2002). The incoming server port number will change automatically. Change the port number for Outgoing server (SMTP) from 25 to 587. Under Delivery, check the first two boxes for Leave a copy of messages on the server and Remove from server after 10 days Click OK. This document is intended only for Smarsh customers, and may not be Page 6 of 11

7 Click Next, then click Finish. Your new Smarsh account is set up and ready to use. If you already have other accounts set up, you should continue to the next page; if this is your only account, you can stop here. This document is intended only for Smarsh customers, and may not be Page 7 of 11

8 Set Default Account If you only have one account set up, you don t need to worry about this, but if you have more than one account, you need to choose which account to send from by default. We r ecommend setting your Smarsh account as the default account. If you need to send from another account, you can always choose which account to use for each message you send by clicking the Account button before sending. To set the default account, go to the Tools menu and select E - mail Accounts. Select View or change existing e - mail accounts and click Next. Select your Smarsh account, and click the Set Default button. Then click Finish. This document is intended only for Smarsh customers, and may not be Page 8 of 11

9 That s it! You can now send and receive . This document is intended only for Smarsh customers, and may not be Page 9 of 11

10 Creating a New Profile Most people do not need to create a new profile. However, if you are switching from a Microsoft Exchange account that you no longer intend to use, or you just want a completely fresh start, creating a new profile is easy to do. Exit Outlook Begin by closing all Outlook windows (including messages) and exiting out of Outlook. Outlook cannot be running during the setup process. Open the Mail Control Panel Item Click on the Start button and open the Control Panel. If you haven t already done so, switch to Classic View or view by icons, depending on your version of Windows: Windows XP Windows Vista Windows 7 Look for an icon that says Mail (or Mail (32 - bit) on 64 - bit versions of Windows 7). If you don t see it, look for an icon labeled View 32 - bit Control Panel Items ( you ll see this on 64 - bit versions of Windows Vista), and open that. Open the Mail icon, then click Show Profiles: Page This document is intended only for Smarsh customers, and may not be Page 10 of 11

11 Add Your New Profile To create a new profile, click Add and enter a name for the new profile. You can name the new profile anything you like, but you may want to call it Smarsh or the name of your company. You will now be prompted to add your new account. Jump back to the section titled Account Setup on page 4 and follow the instructions to add your Smarsh account. When finished, make sure your new profile is selected, then click OK. Your new profile is ready to use! You can now open Outlook. This document is intended only for Smarsh customers, and may not be Page 11 of 11

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