HR Fact Book 2013 Allianz Group. HR Controlling Munich / March 2014

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1 HR Fact Book HR Controlling Munich / March 2014

2 Strong performance in 1 As of December 31, 2012 Total number of employees 2 147,627 EUR 110.8bn revenues +4.1% EUR 10.1bn operating profit +7.8% 48% Men 52% Women EUR 6.3bn net income EUR 50.1bn shareholders equity 182% FCD solvency ratio 3 EUR 5.30 dividend proposal +14.1% -0.6% -15%-p +17.8% 1) Figures based on all Allianz employees (core and non-core business). 2) Total number of employees with an employment contract of all consolidated companies (core and noncore business). 3) Includes off-balance sheet reserves. 2

3 Allianz employed a total of 147,627 people at end of As of December 31, (December 31, 2012) Employees (%) of 147,627 1 Middle East & Africa: 1 (1) Germany: 29 (28) South America: 2 (2) Total revenues(%) of EUR 110,773mn 2 South America: 2 (2) Germany: 31 (30) North America: 16 (17) Asia Pacific: 8 (8) North America: 6 (6) Asia Pacific: 9 (9) Rest of Europe: 40 (39) Eastern Europe: 3 (4) Operating profit (%) of EUR 10,066mn 3 Rest of Europe: 40 (40) Eastern Europe: 13 (14) Middle East & Africa: 0 (1) South America: 1 (2) North America: 36 (29) Asia Pacific: 7 (10) Germany 4 : 7 (5) Eastern Europe: 4 (5) Rest of Europe: 45 (48) 1) Figures based on all Allianz employees (core and non-core business). Percentage of employees calculated based on the headquarters of each Allianz company. 2) Group consolidated figures. Middle East & Africa counts as 0.4% of total revenues of in 2012 and. 3) Group consolidated figures. Middle East & Africa counts as 0.6% of total operating profit in 2012, 0.3% of total operating profit in. 4) Group consolidated figures, including group center and other corporate companies based in Germany. 3

4 142,743 employees working in our core business As of December 31, (December 31, 2012) Total number of employees 147,627 (144,094) Number of employees in core business = total number of employees with an employment contract of all consolidated companies 142,743 (138,717) = total number of employees excluding -companies which are considered as pure financial investments e.g. Selecta -companies classified as held for sale Figures in this report are based on the number of employees in Allianz s core business, unless otherwise noted. 4

5 human capital at a glance As of December 31, Employees in core business 142,743 Salaried workforce 96% 96% 96% Managers 1 12% 13% 13% Part-time employees 11% 12% 11% Employees with permanent contracts 94% 93% 93% International assignments % Men 53% Women Trainees 2% 2% 2% Average age Average length of service in years Employee turnover rate 15% 15% 15% Sick leave days per employee Employees underwent at least one training 62% 65% 69% 1) Employees who are functionally responsible for other staff, regardless of level, e.g. division, department and team manager. 5

6 53% of Allianz employees are women Male and female employees by region (in %) Male employees in % of total employees Female employees in % of total employees Rest of Europe Eastern Europe Germany North America South America Middle East & Africa Asia Pacific 6

7 An Allianz manager is typically responsible for 7 people Managers and staff by region (in %) Managers in % of salaried workforce Staff in % of salaried workforce North America South America 2012 Germany Rest of Europe Middle East & Africa Eastern Europe Asia Pacific 7

8 35% of Allianz managers are women Female managers and staff by region (in %) Female managers in % of total managers Female staff in % of total staff Germany Rest of Europe Eastern Europe North America South America Middle East & Africa Asia Pacific 8

9 11% of Allianz employees are working part-time Full-time and part-time employees by region (in %) Full-time employees in % of total employees Part-time employees in % of total employees North America South America Rest of Europe 2012 Germany Middle East & Africa Easter Europe Asia Pacific 9

10 82% of part-time employees are women Female part-time and full-time by region (in %) Female part-time employees in % of total part-time employees Female full-time employees in % of total full-time employees Rest of Europe Eastern Europe North America Germany South America Middle East & Africa Asia Pacific 1) Please note: in 2011 & 2012 &, Middle East & Africa had a low basis for calculation ( less than 30 part-time employees). 10

11 The average age of an Allianz employee is 40.1 years As of December 31, Employee average age by region (in years) Men Women Total employees North America South America Germany Rest of Europe 37.0 Middle East & Africa Eastern Europe Asia Pacific 11

12 Allianz shows a stable age structure compared with 2012 As of December 31, (December 31, 2012) age structure (in %) Age ranges Men Women 65 31% 0.5 (0.4 ) Ø Age % 10.6 (10.4) % 25.2 (25.6) % % <25 63% 7.7 (7.6) 28.5 (29.0) 27.5 (27.0) 12

13 Average age in emerging markets is lower than in mature markets As of December 31, Age ranges North America (%) Ø Age 41.7 Germany (%) Rest of Europe (%) 0.1 Ø Age Ø Age 40.2 Eastern Europe (%) 0.6 Ø Age < Age ranges South America (%) Middle East & Africa (%) Asia Pacific (%) Ø Age Ø Age Ø Age <

14 Asia Pacific had the highest recruitment rate within the group Recruitment rate (in %) Recruitmentrate in 2011 Recruitmentrate in 2012 Recruitment rate in North America Germany Rest of Europe Eastern Europe South America Middle East & Africa Asia Pacific 14

15 Allianz hired a total of 25,387 employees in 1 Internal recruitments in % of total recruitments External recruitments in % of total recruitments 2,117 22% 78% 1,507 32% 68% 1,557 24% 76% 3,903 31% 69% 3,757 24% 76% 4,059 17% 83% 9,478 8% 92% 10,024 11% 89% 11,494 6% 94% 5,026 6% 94% 4,616 3% 97% 4,330 2% 98% 24,864 25,387 23,998 11% 8% 11% 89% 89% 92% North America 651 1% % 8% 99% 92% 94% South America Rest of Europe Eastern Europe Germany 378 3,479 3% 1% 3,269 3,149 1% 0% 243 0% % 10% 99% 99% 100% 100% 90% Middle East & Africa Asic Pacific 1) Number of employees recruited refers to new hires only and does not include employees taken on as a result of mergers or acquisitions. 15

16 4% of recruitments were manager recruitments in Recruited managers and staff by region (in %) Recruited managers in % of total recruitments Recruited staff in % of total recruitments Germany 2012 Rest of Europe 2012 Eastern Europe North America South America Middle East & Africa Asia Pacific 1) Please note: in 2012 &, Middle East & Africa and south America had a low basis for calculation (less than 30 recruited managers). 16

17 36% of recruited managers in are women Recruited female managers and staff by region (in %) Recruited female managers in % of recruited managers Recruited female staff in % of recruited staff North America South America 2012 Rest of Europe 2012 Germany Middle East & Africa Eastern Europe Asia Pacific 1) Please note: in 2012 &, Middle East & Africa had a low basis for calculation (less than 30 recruited managers). 17

18 Germany had the lowest turnover rate within the group Turnover rate (in %) Turnover rate in 2011 Turnover rate in 2012 Turnover rate in North America Germany Rest of Europe Eastern Europe South America Middle East & Africa Asia Pacific 18

19 Women had a higher turnover rate than men on group level Employee turnover rate by region (in %) Men Women North America 2012 Germany Rest of Europe 2012 Eastern Europe South America Middle East & Africa Asia Pacific 19

20 Allianz employees remain on average 10.8 years with the company Average length of service by region (in years) Men Women Total employees North America Germany Rest of Europe Eastern Europe South America Middle East & Africa Asia Pacific 20

21 Managers stay longer compared to staff Average length of service by region (in years) Managers Staff North America Germany South America Rest of Europe Middle East & Africa Eastern Europe Asia Pacific 21

22 Allianz as an employer attracts a wide range of professionals As of December 31, (December 31, 2012) Qualification (in %) Field of study (in %) Other qualifications 23.1 (24.2) College or university degree 45.3 (44.5) Other fields 1 of study 38.0 (37.8) Business Administration /Economics 36.4 (36.0) Vocational education 31.6 (31.3) Mathematics 4.5 (4.7) Computer Science 5.0 (5.4) Law 8.3 (8.6) Engineering 7.8 (7.5) 1) E.g. medicine, physics, psychology, aeronautics 22

23 We invest in the future of our employees Training days per employee Training expenses per employee (EUR) Staff Managers Total employees

24 69% of Allianz employees underwent at least one training session As of December 31, (in %) Managers underwent at least one training session in % of managers Staff underwent at least one training session in % of staff Employees underwent at least one training session in % of total employees Rest of Europe North America Germany Eastern Europe South America Middle East & Africa Asia Pacific 24

25 paid a total of EUR 11.5bn for employees worldwide 1 Personnel expenses in EUR mn 13/12 Salaries and wages 8,355 8,875 9, % -performance-related elements 25% 30% 32% 2%-p Social security and employee assistance Expenses for pension and other post-retirement benefits 1,136 1,214 1, % 1,034 1,052 1, % Total 10,525 11,141 11, % 1) Figures based on all Allianz employees (core and non-core business). 25

26 offered Allianz SE shares in 21 countries to qualified employees at favorable conditions 1 Employee Stock Purchase Plan Employees eligible 94,300 92,200 93,000 No. of countries Take up rate 17% 15% 16% Allianz employees -in % of shareholders in % of total Allianz shares For the majority of the participating companies, the preferential employee purchase price for one Allianz SE share was a discount of 20% to the Xetra closing price in official trading on September 9, of EUR (reference share price) The shares have a minimum holding period of 1 to 5 years The number of shares sold to employees under these plans was 565,643 in 1) Figures based on all Allianz employees (core and non-core business). 26

27 Appendix HR Controlling Munich / March 2014

28 Glossary (1) Core business All companies in and related to the insurance and asset management business including our banking activities. Excluded are fully consolidated companies which are considered as pure financial investments and companies classified as held for sale. Dividend External recruitment FCD Internal mobility rate Internal recruitment International assignments That part of the earnings of a company that is distributed to its shareholders. Number of employees recruited from outside the. Financial Conglomerate Directive: European regulation for the supervision of financial conglomerates and financial groups involved in cross-sectoralbusiness operations. Sum of inter-group departures divided by the average number of core business employees. Not included are inter-company movements and promotions. Number of employees recruited from another Allianz company. Number of employees working in a foreign country for a predetermined period of time and the intention to return to the assigning company after completion of the assignment. Length of service in years Manager Net income Non-core business Period of employment in Allianz companies starting from the date of the first entry in an Allianz company. Employee who is functionally responsible for other staff, regardless of level, e.g. division, department and team manager. Net income is the residual income after adding total revenues and gains and subtracting all expenses and losses for the reporting period. Fully consolidated companies which are considered as pure financial investments and companies classified as held for sale. 28

29 Glossary (2) Operating profit Recruitment rate Revenues Shareholders equity Sick leave days Solvency ratio Earnings from ordinary activities before income taxes and minority interests in earnings, excluding, as applicable for each respective segment, all or some of the following items: Income from financial assets and liabilities held for trading (net), realized gains/losses (net), impairments of investments (net), interest expense from external debt, amortization of intangible assets, acquisition-related expenses and restructuring charges, income from fully consolidated private equity investments (net) as this represents income from industrial holdings outside the scope of operating business. Total number of recruitments divided by yearly average number of employees. Trainees recruited for a traineeship position are out of scope. Comprise statutory gross premiums written in Property/Casualty and Life/Health, operating revenues in Asset Management an total revenues in Corporate and Other (Banking). Total assets minus total liabilities. Total number of working days missed due to sickness. Ratio indicating the capital adequacy of a company comparing eligible funds to required capital. Staff Salaried workforce Training expenses Training days per employee Turnover rate Employee who is not functionally responsible for other employees. Employees (headcount) on the reporting unit s payroll, excluding: e.g. employees on sabbatical leave, employees on non-paid parental leave. Effective spending on training per employee, excluding related expenses (e.g. travel expenses) and further costs (e.g. internal academy costs). Number of days spent by employees in training. Number of employees leaving the divided by yearly average number of employees. 29

30 Disclaimer These assessments are, as always, subject to the disclaimer provided below. Cautionary Note Regarding Forward-Looking Statements The statements contained herein may include statements of future expectations and other forward-looking statements that are based on management s current views and assumptions and involve known and unknown risks and uncertainties that could cause actual results, performance or events to differ materially from those expressed or implied in such statements. In addition to statements which are forwardlooking by reason of context, the words may, will, should, expects, plans, intends, anticipates, believes, estimates, predicts, potential, or continue and similar expressions identify forward-looking statements. Actual results, performance or events may differ materially from those in such statements due to, without limitation, (i) general economic conditions, including in particular economic conditions in the s core business and core markets, (ii) performance of financial markets, including emerging markets, and including market volatility, liquidity and credit events (iii) the frequency and severity of insured loss events, including from natural catastrophes and including the development of loss expenses, (iv) mortality and morbidity levels and trends, (v) persistency levels, (vi) the extent of credit defaults, (vii) interest rate levels, (viii) currency exchange rates including the Euro/U.S. Dollar exchange rate, (ix) changing levels of competition, (x) changes in laws and regulations, including monetary convergence and the European Monetary Union, (xi) changes in the policies of central banks and/or foreign governments, (xii) the impact of acquisitions, including related integration issues, (xiii) reorganization measures, and (xiv) general competitive factors, in each case on a local, regional, national and/or global basis. Many of these factors may be more likely to occur, or more pronounced, as a result of terrorist activities and their consequences. No duty to update. The company assumes no obligation to update any information contained herein. 30

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