Delek: Increased Adaptability with SAP Fiori Jyoti Kakarala, Delek US Holdings Praveen Sabbavarapu, ProSoft SESSION CODE: 1571

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2 Delek: Increased Adaptability with SAP Fiori Jyoti Kakarala, Delek US Holdings Praveen Sabbavarapu, ProSoft SESSION CODE: 1571

3 LEARNING POINTS SAP Fiori in a Nut Shell What it takes to implement SAP Fiori? Delek: Implementation POC Productive Implementation Current Status & Roadmap Challenges Lessons Learned

4 PROSOFT TECHNOLOGY GROUP Established in 1995 with Head quarters in Downers Grove, IL and Global Delivery Center (GDC) in India SAP Service Partner since 1996 Specialized in Global Delivery Model 350+ SAP Professionals Industry Retail & AFS Manufacturing Strategic Customer Focus Technology ECC SCM PI CRM PLM EP Business Analytics Hybris HANA Mobility UX SAP Life Cycle Phase 2+

5 SPEAKERS Mark Davison CIO, Vice President Delek US Holdings, Inc Seasoned business executive with an excellent mix of business and technical skills, experienced in building productive organizations that produce profitable results, reduce costs, and improve quality while satisfying the needs of customers, employees, and stakeholders. Have served in various senior level capacities including CIO, VP - R&D, and President of Software Development Business.

6 SPEAKERS Jyoti Kakarala Director ERP & Refinery Systems Delek US Holdings, Inc Strategic and Tactical Leader with 25+ years of experience Architect, plan & Implement innovative, scalable solutions supporting dynamic business and marketing strategies Successfully implemented several strategic projects adopting agile methodology and reducing millions in implementation & operational cost

7 SPEAKERS Praveen K Sabbavarapu Practice Lead, NxtGen SAP - ProSoft Market Leader, Mobile Technologies SIG - ASUG psabbavarapu@prosoftgroup.com An ASUG volunteer guiding customers with their mobile roadmap. SAP Thought Leader with 14+ years of experience A Practice Lead providing technology and consulting guidance to customers on how to leverage new dimension SAP (UX, Mobile, HANA, and Cloud) capabilities in order to meet the customer organization IT and business objectives.

8 SAP Fiori SAP Fiori is a User Experience Platform with Mobile- First framework and is a collection of 540+ Apps representing the new SAP user experience paradigm and supporting lines of business like HR, Finance, Manufacturing, Sales, and Procurement. Improved Productivity Consolidate Clients (One UI) Reduce Support Cost/Complexity Enhance User Experience/Improve User Adoption Improve User Mobility (desktop / laptops, tablets & smart phone) Strategic IT Direction (standardization, globalization, etc.) Budget, Justification and\or Cost vs Benefit Trade-Off Product Maturity Concern (internal knowledge, bugs, third party support, etc.) 1 User 1 - Scenario 1 - Code 3 Screens N - Platforms

9 SAP FIORI APP TYPES

10 FIORI ARCHITECTURE One code line for all screen sizes SAP UI5 (HTML5) control Library Internet No Installation Enhanced deployment options for Mobile DMZ Tunneling Solution (Relay server, reverse proxy ) Several Security options Intranet HANA and any DB options Architecture differences for different app types Multiple Backends support Several Authentication options Fiori ABAP Add-on SAP Business Suite (ERP, CRM, ) Identity Provider (*) Frontend Server SAP Business Suite on HANA (ERP, SRM, ) Gateway Server Leveraging Odata Fiori ABAP Add-Ons

11 FIORI ARCHITECTURE ALL TYPES Reverse Proxy (SAP Web Dispatcher) HTTPS (HTML / OData) R Progression: Front-End Server (NW ABAP) SAP Business Suite Product-Specific UI Add-Ons KPI Framework (3) (KPI modeler, generic drill-down app) NW Central UI Add-On INA Search Protocol R HTTPS (OData) R (1) Only Transactional Apps can run on any DB. Fact sheets & Analytical Apps require HANA. (2) Only Fact Sheets requires Search Models. (3) Only Analytical Apps requires HANA XS Engine and additionally, KPI Framework is needed for Smart Business Apps. SAP NetWeaver Gateway Trusted RFC R Back-End Server (NW ABAP) HANA XS Engine (3) SAP Fiori App Content ERP CRM SCM SAP SmartBusiness SAP Business Suite Search Models (2) VDM Reuse Content ERP CRM SCM R Any DB (1) / HANA

12 SAP NW GATEWAY SAP Gateway is a technology that provides a simple way to connect devices, environments and platforms to SAP software based on market standards. Implementing Gateway has two options available: Embedded Option Good for POCs No need for additional H/W SAP Gateway Server Fiori UI Add-ons SAP UI 5 SAP Gateway IW_BEP Fiori Integration Add-ons SAP ERP

13 SAP NW GATEWAY Hub Option Good for Productive environment One time set up to use with any # of back end systems Best option if there are multiple systems to be connected SAP Gateway Server Fiori UI Add-ons SAP UI 5 SAP Gateway IW_BEP Fiori Integration Add-ons SAP ERP

14 FIORI PREREQUISITES TRANSACTIONAL APPS Component Version Comments NW SAP_BASIS 7.00 SPS21 and above Prerequisites Notes , , , , ERP 6.0 SPS 15 and above 6.0 SPS 15 and above 6.0 EnhP2 SPS 06 and above 6.0 EnhP3 SPS 05 and above 6.0 EnhP4 SPS 05 and above 6.0 EnhP5 SPS 03 and above 6.0 EnhP6 SPS 01 and above 6.0 EnhP7 SPS 02 and above GW Server GW BEP SAPUI5 Runtime Design time GW_CORE 200 SP07 IW_FND 250 SP06 IW_PGW 1.00 SP03 IW_BEP 2.0 SP06 UISAPUI5 100 SP04 UI_INFRA 100 SP04 UI2_7XX 100 SP04 UI2_FND 100 SP04 Notes JSON - IWFND 2.50 (NW 7.02) SP 04 with SAP Note JSON - IWFND 2.40** (NW 7.00 on 7.20 Kernel with SAP Note SAP UI5 Library v 1.10

15 FIORI - KEY AREAS Desktop/Tablet/Smartphone UI Tools HTML5 Browser SAP Fiori Apps Branding -ThemeBuilder Skills : HTML5/CSS/SAPUI5 SAPUI5 SAP NW Gateway NW AS ABAP R Odata/HTTPS Add-On installation Skills: Technical Netweaver SAP NetWeaver Gateway Fiori OData Service Proxy SAP Fiori Apps SAPUI5 Config Gateway Service ABAP NW Technical SAP Business Suite R RFC SAP Backend Fiori Data + Model Provider ECC 6.0 FI/MM/SD/PP etc. R ECC 6.0 HCM Authorization Business Application Skills Basis Customizing Business Content ABAP Technical Functional Workflow

16 CUSTOMIZE / ENHANCE FIORI APPS Customization/Enhancements are at three levels Backend / Business Layer Front End/ GW layer User Interface Layer Skillsets required for customization/enhancements: Application Layer ABAP Business Suite Gateway OData SAPUI5 HTML5 & JS Business Layer X X GW Layer X X X X UI Layer X X

17 SAP FIORI + PORTAL Internet Outer DMZ Web Dispatcher Inner DMZ SAP NW GW Frontend Server SAP NW Portal Intranet SAP Business Suite on HANA/Any DB (ERP, CRM, ) SAP on HANA/Any DB Non-SAP

18 SAP FIORI Vs. MOBILE PLATFORMS Feature SMP 3 SUP<2.3 SMP 2.3 UI5 Fiori UI Control Responsive Connectors Offline???? Standard Extendable SAP Fiori + SMP provides more comprehensive solution to your Online & Offline Mobile needs - Full - Somewhat?? - Option available

19 MOBILIZING FIORI "Mobilizing" in this case means installing the SAP Fiori apps on your smartphone using the SAP Fiori Client. This lets the SAP Fiori apps run within a native application container (SAP Fiori Client). Using the Mobile app SAP Fiori Client will enable you to view and use the SAP Fiori Launchpad in a mobile app The SAP Fiori Client works today against the SAP Fiori Front-end server and/or SAP Gateway directly, but when you route Fiori application traffic (web asset and data requests) through the SAP Mobile Platform server, additional capabilities become available to the application such as the native smartphone features for example the barcode scanner. The SAP Fiori Client is available on ios, Android, and Windows

20 RAPID DEPLOYMENT OPTIONS SAP Fiori POC 1 Backend + 1 GW (1 Standard Transactional App) 2-3 Weeks* Sandbox Readiness GW Setup Fiori Setup App Configuration Roles Setup Test & Demo SAP Fiori Production Pilot 2 or 3 Back ends + 2 or 3 GWs (2 Standard Transactional Apps) 4-6 Weeks* Landscape Readiness GW Setup Fiori Setup App Configuration Roles Setup Transport & Test Go- Live * Pre-requisites are already met before the project kick-off

21 DELEK US HOLDINGS RETAIL

22 DELEK: Overview

23 DELEK: SAP Landscape IS Oil BI / BW ADS Windows 2008 R2 Cluster Environment SAP ECC6 EHP5 SQL 2008 R2 Release 702 SP11 GRC & Fiori SAP PI

24 DELEK: SAP UX Strategy UI5 Applications Mobile Platform Fiori Fiori NWBC New Renew UX Existing Enable SAP GUI Personas

25 DELEK: SAP UX Implementation Existing Procure to Pay process in SAP for multiple business units Approval process with 7 levels Enable Implemented Personas v2 Personalized SAP screens for users Improve usability and adoptability Renew Implemented mobility solution for purchase requisition approval for all procurement in SAP Reduced training time & increased productivity Improved usability & adoptability

26 DELEK: SAP FIORI PROJECT POC: LANDSCAPE PREPARATION Verify project scope, chosen SAP Fiori apps Check current landscape Pre-requisites validation for SAP Backend SAP NW App specific Deploy relevant SAP Notes Install NW Gateway SBX, IW_BEP etc.

27 DELEK: SAP FIORI PROJECT POC: RESULTS GW SBX integrated with ECC SBX Three apps implemented and tested Fiori Client is leveraged Business User Demos were a huge hit Gave us confidence for phase-1 productive implementation POC completed in 3 weeks from the actual start of the project

28 DELEK: SAP FIORI PROJECT FULL LANDSCAPE SAP ERP: ECC 6.0 EHP 5 SAP GW: NW 740 GW DEV GW QAS GW PRD ECC DEV ECC QAS ECC PRD

29 DELEK: SAP Fiori Launchpad

30 DELEK: Fiori App Req Approval

31 VPN DELEK: SAP Fiori Architecture Fiori UI Add-Ons UI Add-On SAP Netweaver Gateway ( Hub ) Fiori Integration Add-Ons SAP ECC 6.0 Ehp 5

32 DELEK: SAP FIORI PROJECT CHALLENGES Backend system stabilization is the key Standardizing processes Single Sign On

33 DELEK: Business Benefits UX Approach Increase in Productivity ( 70 % ) Personas application reduces the number of clicks to complete tasks Fiori approval app decreases the time for approval Increased user adoption to SAP business processes Simplified screens and responsive design for different devices Simplified data entry promoting reduction in process errors Ease of using Fiori apps reduces errors in approval process Reduces training efforts due to menu driven approach Simplified screens reduces training content New users are easily adaptable to the processes

34 SAP Fiori End User Feedback It has simplified the approval process - VP, Delek Logistics I am able to approve in the field Terminal Supervisor Reduce training time drastically Business Analyst No need to log in to SAP System for approval - IT Director No more SAP T-codes to memorize Senior Dir., Fuel Supply

35 KEY LEARNINGS We can trust the technology Realize value quickly thru a Crawl, Walk, Run approach Gain business trust quickly

36 KEY LEARNINGS A different way of implementation (Agile) Faster innovation cycles Implementation speed is in weeks Vs. months

37 PARTNERSHIPS Will help you create & win the business case /budget if you enter into a trusted partnership for a Test Drive/POC with a Systems Integrator, as Delek did. + Services ProSoft provided end to end services for the project and is instrumental in the smooth implementation.

38 STAY INFORMED Follow the ASUGNews team: Tom Chris Craig

39 THANK YOU FOR PARTICIPATING Please provide feedback on this session by completing a short survey via the event mobile application. SESSION CODE: 1571 For ongoing education on this area of focus, visit

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